Went in to check on my dogs cough and come to find out he had a heart murmur. We're so grateful…read morethey caught this and now my dog has been diagnosed with mmvd. We are happy we can start early treatment before it progresses. They are kind and helpful and take a lot of time to hear your concerns. Very clean facility.

I've been coming with all my fur babies for a while and always have a good experience. It's right…read moreby Seton and Walmart for location wise, it's next to where you go anyway. This time my cat wasn't feeling well and they actually were able to get me in for an appointment the next day. The space is pleasant in the waiting room. The exam room we went to was by a big window and my cat isn't really a window loitering type, but the bird feeder outside with lots of birds were of interest. Lol Both the vet tech and the vet were great. At my request, they even did all the tests in the exam room. They offered a game plan and weren't pressuring me to do more extensive tests. I'll definitely be back when I need my cats to get examined. I feel comfortable taking them to Zippivet for their vet care.

Ok, in all fairness I'm not a vet expert. I don't know what happens behind the scenes, what a…read moremedical exam costs, etc. A lot of time reviews are ignorant of the basics, then the establishment is unfairly put on blast for just covering their costs plus a little profit. So, I'll try to quantify my review as objectively as possible. I asked my friend kids that are both vet techs about where to go. Both of her girls said "don't go to Kyle, they're expensive". I thought "bah... it can't be that bad". More on that later. I called Firehouse to bring my cat in as he ate my medical bracelet & recently got fleas. They got me in within two days. Parking is easy and the place is extremely clean. The staff is extremely friendly and knowledgeable while taking some basic info. Taking my cat to one of the rooms, he was attended to quickly and the assistant and Vet were typical pet lovers; showing affection for my animal and wanting to understanding the issue. I really appreciated the attention to detail. They did a thorough exam and also said he didn't need an X-ray since he had been eating and going to the bathroom, so a penny pinched there. They even applied the first round of flea drips to my cats neck. Now comes to cost. For a 6 month supply of flea ointment and the exam was $300. I was thinking that was pretty darn high for 10 mins of petting my beautiful cat! What was more interesting as when I got to the front to check out, I was offered a "free" bottle of wine (red or white for those interested). Being a bit of a wine connoisseur I asked if they could knock of $40 and keep the wine. They said, no it's just a gift for first time visits. So, in summary from my brief and ignorant visit, Firehouse is a caring, clean, and knowledge veterinarian clinic who will attend to your pet quickly. I can't speak on boarding animals, surgeries, etc but I can say the price is a little high for the most basic of services. Would I recommend them? Yes if you have the money however perhaps look else where if costs are a factor.

Disappointed by the constant upselling and pressure... this place is an expensive money grab…read more unfortunately, our experiences have become increasingly frustrating. Almost every time we come in, we leave feeling pressured into additional tests, medications, procedures, or services we did not originally come in for. It increasingly feels more like a sales process than a veterinary experience focused on our pets' needs. We are routinely presented with one thing after another, and the way these recommendations are communicated can make you feel guilty or irresponsible for questioning whether everything is actually necessary. Almost every visit ends up costing hundreds more than we anticipated. We also seem to have a different doctor almost every time, making it difficult to have any continuity of care. We were even told we needed to see a pet nutritionist if we planned to feed our dogs anything other than kibble after I explained that we feed them a raw food diet. Recently, We originally came in because we wanted our dog's teeth cleaned and his nails trimmed. They had a "deal" going on, but once you discuss all of the required steps and additional charges, it hardly feels like a deal. In fact, the total would have cost us more than what I had been quoted by other facilities. We were told blood work was required beforehand, so we came in for that. They were unable to complete what we needed because our dog would not cooperate without sedation. We were told to go home, give him multiple medications to make him loopy, and bring him back to try again--while being charged for the medications and that visit. I specifically explained that we had already tried this approach before and it had not worked. I asked why we couldn't simply proceed with sedation since we already knew the medication protocol wasn't effective for him. I was told it was "protocol," so we followed their instructions. We went home, gave him the medications, brought him back--and, exactly as I expected, it didn't work. This had actually been attempted before as well, and we were charged for the "attempt" plus another visit fee. We were then told to try an even higher dose and additional medications and come back again. At that point, I declined. I wasn't willing to spend my entire week making repeated trips to the vet, especially when I had already told them this approach didn't work, while continuing to accumulate more fees. Eventually, they agreed to sedation so they could complete the blood work and nail trim. Then came the blood work. I received a very lengthy email explaining everything they found "alarming" and recommending additional testing and next steps. There was no cost estimate for the recommended testing, and the actual blood work results weren't even attached. I had to specifically request them, and even then I had to follow up days later before finally receiving my own dog's results. For an establishment that is so persistent about getting you to do more and calling repeatedly, they certainly weren't in much of a hurry to send me something I had specifically requested--my dog's medical records. I ultimately shared the blood work with several veterinarian friends for another perspective. They were not particularly concerned by the results and felt the recommendations being made were much more aggressive than what they would have recommended based on the results. They also felt there were other steps that could be taken before proceeding with the more extreme recommendations being suggested. That experience unfortunately confirmed something I have felt for a long time: I no longer feel confident that recommendations are being made with my pet's best interest as the primary consideration. I constantly feel pressured to do more, test more, medicate more--and ultimately spend more. The communication during this visit was also excessive. The doctor called me back-to-back-to-back when I didn't answer the first call. I understand wanting to reach a client, but repeatedly calling someone who simply isn't available felt excessive and unprofessional. On our first day meeting this doctor, he immediately walked in and said, "Hi, I know you denied XYZ vaccines today. I want to educate you," and proceeded to explain why I needed to do them. I had to explain that we were there for something else and that those were things we could address in a couple of months. Again, it felt like the focus was on adding services rather than simply addressing why we were there. I don't have an issue with a veterinarian recommending additional testing when it is genuinely warranted. What I have an issue with is feeling pressured into a growing list of services and made to feel irresponsible for questioning them. As a pet owner, I should be able to ask questions, understand why something is being recommended, know what it will cost, and receive my pet's results without having to repeatedly ask for them.

I've been coming to this vet for years now. I met Dr. Bernard at church and we became friends…read more She's extremely dedicated to all their patients and their families. My dog had several surgeries with her and Dr. Guzman. We were referred for cancer treatment to another vet but Deep Roots has always been our home vet. Unfortunately, my dog Leo passed away and the Deep Roots team sent me his paw prints and his nose print with a sympathy card, it touched my heart. Recently we went back to have my cat checked, as usual the staff is very knowledgeable and friendly.

Thank you Dr. Benard. You are wonderful…read more We took our fur-baby to Deep Roots because he was very sick with diarrhea and throwing up. The clinic was able to fit him in right away. He was properly diagnosed by the Dr as having pancreatitis. This required two complete days of IV solutions. The doctor's explanation of issues and treatment was so complete. The staff members were so friendly. We will be coming h back here!

Love Dr Bunting and staff. They were very kind and thorough. Dr Bunting took her time with our cat…read moreand listened to and addressed our concerns. Excellent reputation is so deserved!

Will not bring my very precious fur baby back. I was five minutes late for appointment, but it…read morewould not have mattered they were behind. The vet acted like at first that she thought my fur baby was precious (which as already stated she is) but when I declined a particular flea pill her demeanor changed. I just did not get a fuzzy warm feeling from her or the staff. Will keep looking for a vet.

Took 9 year old cat with weight loss in April-May 2026 (required more than one visit). After…read morethousands of dollars in lab fees and visit fees, cat was put on maintenance very low steroid dose. Got that med in June 2026. NOW, starting in July, I've been receiving texts saying she's overdue for a wellness exam. WHAT KIND OF RACKET IS THIS? Cha Ching, Cha Ching $$$&. Couldn't pay ME to go back there.

Kyle Animal Hospital is the best. My boy was being treated by Dr Gupta, a most caring…read moreveterinarian. My dog had pancreatitis, a deadly disease. it came time to put him to sleep, and the process was handled so thoughtfully. The vet took so much time, and we were not rushed. The staff was professional and we left with so many cherished memories, see the accompanying photos.

We knew our 14 year old golden retriever, April, wouldn't be with us too much longer. It still felt…read moreunexpected and we had to look into our options on short notice when her health deteriorated rapidly. These folks could not have been more caring and compassionate at every step. They were responsive and scheduled an appointment around our needs. They care and it shows. Everything is done in your home, eliminating the anxiety on your pet of going to the vet. I hope I never have to call them again, but I'm very grateful knowing they are around.

Every single person doing what they do at Compassionate Pet Vet Care Team is doing God's work. Dr…read more Brieana was an angel sent straight from Heaven that provided the most peaceful closure to a precious fur baby in an impossible situation that had been a weeklong unending nightmare of apathy, bureaucratic nonsense, callousness, and our despair. Without a doubt, what Dr. Brieana and the wonderful people at the Compassionate Pet Vet Care Team provided was infinitely more humane than any of the alternative scenarios that came with excessive or pointless restrictions from those that refused to help us in our time of need. We cannot begin to express our gratitude for what you all did for us and for Gemma to ensure her last moments were with her family in comfort and peace. This place deserves a million stars!

This shelter is oes not appreciate foster parents. I volunteered to foster a dog. The dog destroyed…read moremy house in less than an hour it was left alone in the house. $4000 we worth of damages. I called the shelter to inform them if this and that the dog had ran away as soon as I opened the door. I was extremely stressed and in shock. Nevertheless, I made it vlyto the adoption coordinator that I was not mad at the dog and that I was not seeking financial compensation. Instead of having any sympathy she blamesd me and accused me of being a bad person and to old me I was not allowed to return there. She got upset because I toyher that the dog needs training and they have to inform fuerte adopters of bad behaviors. Do not donate to these people. Volunteer at a shelter where they have sympathy for you and volunteers.

This happened in Dripping Springs but they deleted my post…read more For decades, my wife and I have been dedicated caretakers for snow breeds. Such is our affection that our friends jokingly suggest they'd prefer to return in their next life as one of our cherished dogs. Recently, we felt the profound pain of losing our beloved den mother 12-year-old Husky. Seeking to fill a void we found a young husky listed on the PAWS website. What happened at PAWS will forever live on as one of the most cruel, confusing experiences of our lives and we worked and lived in Hollywood. We were judged and convicted for being abusive dog owners due to bringing our flight risk, escape artist, three-year-old German shepard, husky mix into their facility wearing training collars. The PAWS representative disregarded our decades of experience and hastily deemed us unsuitable for the adoption. With the passing of our elder husky our three-year-old female is in a state of despair. A puppy at PAWS appeared to be a perfect fit, however they required us to bring our old crippled dog along with the three-year-old. It was 109 in the shade and putting him in a vehicle was not exactly humane, however if this was their policy, so be it. I co-founded the Bill Hicks Foundation for Wildlife Rescue in Austin and on our ranch we feed hundreds of animals, but never hunt. From the snow-covered mountains of California -Colorado and back to our Texas ranch we travel extensively with our pack of snow dogs. One time I was taking our large malamute to the Vet in Studio city, she broke her collar and I chased her almost a mile through fast on-coming traffic. Long story short - I have learned with experience that when transporting dogs that fear strangers, vet offices & La Quinta lobbies, I do everything in my power to make sure my babies don't get hit by a car. When I first arrived at PAWS, I brought my crippled dog in and placed him in a room. I wasn't sure who was in charge or what the agenda was, but we had been promised a private space for my dog to acclimate before the initial puppy meeting. The foster mom for the puppy asked if I wanted to see him. I walked into another room and played with him. Then the PAWS "animal expert" entered the room. Visibly annoyed she said - "Whoa! What is happening? This is not how we do things! I'm so confused" She grabbed the leash. Next my wife brought our scared to death three-year-old into the lobby with people coming & going. The puppy stuck his nose up her crotch as to be expected. Everyone including the foster mom thought the encounter was great. The PAWS expert said "nope - your dog growled this isn't going to work" I thought she was kidding. She was not. She said "the puppy wants to play, but your dog doesn't" I said "my dog is scared to death" Visibly trembling the woman proceeded to lecture me as if I was 5 years old about how using corrective collars has made my dog fearful. I have had my three-year-old since she was eight weeks, she is my shadow, sleeps in our bed, we are inseparable. She lives care free on a ranch with deer, horses, cows and other dogs. As a last-ditch effort, I took the collars off and suggested we walk the 109 parking lot to get my dog away from the confusion. When we went outside my dog attempted to back out of the collar and I was forced to grab her before she ran into traffic. Instead of admitting she misjudged the situation she said "WE ARE DONE" and stormed into the building. After carrying my crippled dog who was now sitting in his own filth and served no purpose by being there back to the car, I pleaded with her. She said "my decision is final, but your welcome to come back and try again" Next day we adopted a young Husky from another shelter, who ironically growled at my 3-year-old during the initial meeting. Back at our ranch they played until passing out, sleeping side by side. At the end of the day, my wife and I hope & pray that the PAWS puppy will find a great forever home and his life can be a wonderful love filled adventure.

Super efficient and easy and not to mention cost effective…read more No complicated booking, easy simple Thank you folks so much

Great price and great care. They has the system down, but don't make you feel like a number. It's…read morenot a full service clinic, but the vet will let you know if she thinks your pet needs more advanced care. Weekdays are best. I went on a Saturday and it was quite busy. They only do walk-ins so plan accordingly!

Murphy and Aimee are so good with my pups and cats I can't say enough good things about my pet…read moresitter/pup pals ! I would recommend them to anyone who needs their babies tended to while busy!

I had a short-notice requirement for pet-sitting services during Spring Break, and Murphy was able…read moreto make it happen. I've used Lucky-to-be at-Home's services for the past several years, and continue to be amazed at their professionalism, attention to detail, and flexibility as they take care of our furry loved ones while we're gone. Would highly recommend for your pet-sitting needs!