I love this clinic! Everyone has been amazing. I switched from the vet office in Austin I had used…read morefor decades because of the care level received during an emergency.

Dr. Bob Rosebrock is like no other veterinarian I've been to. He is kind, VERY knowledgeable and…read morecan diagnose your pet in an instant. Your pet will get well with Dr. Bob.....depending on the pets condition, of course. His staff is stellar and they work hard! Dr. Bob we I'll always be my only choice for a vet.

Very thoughtful and thorough care for Moose and Squirrel the Kats from the vet who originally took…read morecare of them when they were kittens. Great reunion!

I'm so disappointed. A friend referred me to Cornerstone and my first visit was great. I have a…read more14 year old 13 lb Jackchi Mia. My second visit was with Dr East due to Mia's allergies. She recommended the shot which I planned for but she also said I should use a "mousse" on her feet to help them heal from the biting. I asked the tech if it will make her sick since she constantly licks them, and the tech said there would be no problem. I applied the mousse when we got home. But that night Mia threw up her dinner and then threw up her breakfast the next morning. I called Cornerstone and had to wait for an available vet to respond to the tech who called me back a few hours later. The vet said "she should have worn a cone". Well - duh? Why didn't they tell me that when they gave me the mousse? Which cost $36 - down the drain. Last week I had another allergie visit and that went badly as well. Mia has an issue with her neck from a long ago injury and will scream if you touch it a certain way. I don't even have a collar on her so nobody accidentally pulls on it. I told the tech this fact as I handed Mia to her and the tech (I don't know her name but she's tall with dark hair) said "yes it's in her charts". She proceeded to slip a leash around her neck, set Mia down on the floor and began to pull her into the room for the shot as Mia was reluctant to go with her. Seriously??? Why didn't she just carry her? She's 13 pounds. Tech was cold and uncaring from my perspective - no explanation. When she brought her back out she barely said a word to me...no smiles...no report on how it went....not good customer service.

Ok, in all fairness I'm not a vet expert. I don't know what happens behind the scenes, what a…read moremedical exam costs, etc. A lot of time reviews are ignorant of the basics, then the establishment is unfairly put on blast for just covering their costs plus a little profit. So, I'll try to quantify my review as objectively as possible. I asked my friend kids that are both vet techs about where to go. Both of her girls said "don't go to Kyle, they're expensive". I thought "bah... it can't be that bad". More on that later. I called Firehouse to bring my cat in as he ate my medical bracelet & recently got fleas. They got me in within two days. Parking is easy and the place is extremely clean. The staff is extremely friendly and knowledgeable while taking some basic info. Taking my cat to one of the rooms, he was attended to quickly and the assistant and Vet were typical pet lovers; showing affection for my animal and wanting to understanding the issue. I really appreciated the attention to detail. They did a thorough exam and also said he didn't need an X-ray since he had been eating and going to the bathroom, so a penny pinched there. They even applied the first round of flea drips to my cats neck. Now comes to cost. For a 6 month supply of flea ointment and the exam was $300. I was thinking that was pretty darn high for 10 mins of petting my beautiful cat! What was more interesting as when I got to the front to check out, I was offered a "free" bottle of wine (red or white for those interested). Being a bit of a wine connoisseur I asked if they could knock of $40 and keep the wine. They said, no it's just a gift for first time visits. So, in summary from my brief and ignorant visit, Firehouse is a caring, clean, and knowledge veterinarian clinic who will attend to your pet quickly. I can't speak on boarding animals, surgeries, etc but I can say the price is a little high for the most basic of services. Would I recommend them? Yes if you have the money however perhaps look else where if costs are a factor.

Disappointed by the constant upselling and pressure... this place is an expensive money grab…read more unfortunately, our experiences have become increasingly frustrating. Almost every time we come in, we leave feeling pressured into additional tests, medications, procedures, or services we did not originally come in for. It increasingly feels more like a sales process than a veterinary experience focused on our pets' needs. We are routinely presented with one thing after another, and the way these recommendations are communicated can make you feel guilty or irresponsible for questioning whether everything is actually necessary. Almost every visit ends up costing hundreds more than we anticipated. We also seem to have a different doctor almost every time, making it difficult to have any continuity of care. We were even told we needed to see a pet nutritionist if we planned to feed our dogs anything other than kibble after I explained that we feed them a raw food diet. Recently, We originally came in because we wanted our dog's teeth cleaned and his nails trimmed. They had a "deal" going on, but once you discuss all of the required steps and additional charges, it hardly feels like a deal. In fact, the total would have cost us more than what I had been quoted by other facilities. We were told blood work was required beforehand, so we came in for that. They were unable to complete what we needed because our dog would not cooperate without sedation. We were told to go home, give him multiple medications to make him loopy, and bring him back to try again--while being charged for the medications and that visit. I specifically explained that we had already tried this approach before and it had not worked. I asked why we couldn't simply proceed with sedation since we already knew the medication protocol wasn't effective for him. I was told it was "protocol," so we followed their instructions. We went home, gave him the medications, brought him back--and, exactly as I expected, it didn't work. This had actually been attempted before as well, and we were charged for the "attempt" plus another visit fee. We were then told to try an even higher dose and additional medications and come back again. At that point, I declined. I wasn't willing to spend my entire week making repeated trips to the vet, especially when I had already told them this approach didn't work, while continuing to accumulate more fees. Eventually, they agreed to sedation so they could complete the blood work and nail trim. Then came the blood work. I received a very lengthy email explaining everything they found "alarming" and recommending additional testing and next steps. There was no cost estimate for the recommended testing, and the actual blood work results weren't even attached. I had to specifically request them, and even then I had to follow up days later before finally receiving my own dog's results. For an establishment that is so persistent about getting you to do more and calling repeatedly, they certainly weren't in much of a hurry to send me something I had specifically requested--my dog's medical records. I ultimately shared the blood work with several veterinarian friends for another perspective. They were not particularly concerned by the results and felt the recommendations being made were much more aggressive than what they would have recommended based on the results. They also felt there were other steps that could be taken before proceeding with the more extreme recommendations being suggested. That experience unfortunately confirmed something I have felt for a long time: I no longer feel confident that recommendations are being made with my pet's best interest as the primary consideration. I constantly feel pressured to do more, test more, medicate more--and ultimately spend more. The communication during this visit was also excessive. The doctor called me back-to-back-to-back when I didn't answer the first call. I understand wanting to reach a client, but repeatedly calling someone who simply isn't available felt excessive and unprofessional. On our first day meeting this doctor, he immediately walked in and said, "Hi, I know you denied XYZ vaccines today. I want to educate you," and proceeded to explain why I needed to do them. I had to explain that we were there for something else and that those were things we could address in a couple of months. Again, it felt like the focus was on adding services rather than simply addressing why we were there. I don't have an issue with a veterinarian recommending additional testing when it is genuinely warranted. What I have an issue with is feeling pressured into a growing list of services and made to feel irresponsible for questioning them. As a pet owner, I should be able to ask questions, understand why something is being recommended, know what it will cost, and receive my pet's results without having to repeatedly ask for them.

Super efficient and easy and not to mention cost effective…read more No complicated booking, easy simple Thank you folks so much

Great price and great care. They has the system down, but don't make you feel like a number. It's…read morenot a full service clinic, but the vet will let you know if she thinks your pet needs more advanced care. Weekdays are best. I went on a Saturday and it was quite busy. They only do walk-ins so plan accordingly!

Went in to check on my dogs cough and come to find out he had a heart murmur. We're so grateful…read morethey caught this and now my dog has been diagnosed with mmvd. We are happy we can start early treatment before it progresses. They are kind and helpful and take a lot of time to hear your concerns. Very clean facility.

I've been coming with all my fur babies for a while and always have a good experience. It's right…read moreby Seton and Walmart for location wise, it's next to where you go anyway. This time my cat wasn't feeling well and they actually were able to get me in for an appointment the next day. The space is pleasant in the waiting room. The exam room we went to was by a big window and my cat isn't really a window loitering type, but the bird feeder outside with lots of birds were of interest. Lol Both the vet tech and the vet were great. At my request, they even did all the tests in the exam room. They offered a game plan and weren't pressuring me to do more extensive tests. I'll definitely be back when I need my cats to get examined. I feel comfortable taking them to Zippivet for their vet care.

I was a bit nervous to find a good vet for my 10 year old cat, she hasn't had a visit in years and…read moreI have no record of her last visit but South Park Animal Hospital didn't have a problem with that at all. I made an appointment super quick and easy over the phone and they got me in as soon as the very next day, they have a 15 minute grace period which was super helpful because I got stuck in traffic, once I arrived staff were very quick to help me and I had almost no wait time. They quickly assessed my cat, Penny, and discussed options to help with her fleas, staff were very nice and friendly and treated Penny with such good care, they gave her a rabies vaccine and helped me find a solution for her flea problem very fast. Overall very professional establishment and I would 100% recommend this place for anyone looking to get their pets treated or just checked up, I will definitely be going here from now on.

I was a client for about 1 year. I Would NOT recommend this vet for anything emergent. I had my cat…read moreingest string and when i called the soonest they could "fit me in" was 5 days from the date of calling. They are not an emergency practice but thats an unacceptable delay in care for something with that risk profile. I question the competency of the entire clinical team. On more standard visits they consistently seemed disorganized and not on the same page about care for my cats. When one cat was suspected to have a chicken allergy all 4 recommendations for food they made had chicken in the ingredients. I will never take my cats there again.

Everything went well during my 9 month old puppy's first visit at MVVC. Dr. Potter and staff were…read moreincredible and I'm so happy to have found them. The place was clean and organized and I felt comfortable going over next steps with Maddie. Thank you everyone at MVVC!

Veterinary care conveniently located on South Austin with lots of dogs and cats on Menchacaread more

Every single person doing what they do at Compassionate Pet Vet Care Team is doing God's work. Dr…read more Brieana was an angel sent straight from Heaven that provided the most peaceful closure to a precious fur baby in an impossible situation that had been a weeklong unending nightmare of apathy, bureaucratic nonsense, callousness, and our despair. Without a doubt, what Dr. Brieana and the wonderful people at the Compassionate Pet Vet Care Team provided was infinitely more humane than any of the alternative scenarios that came with excessive or pointless restrictions from those that refused to help us in our time of need. We cannot begin to express our gratitude for what you all did for us and for Gemma to ensure her last moments were with her family in comfort and peace. This place deserves a million stars!

We truly had the best experience with Compassionate Pet Vet. Saying goodbye to our sweet pup was…read morehard, but finding Compassionate Pet Vet and being able to spend the last moments with him in the comfort of our home made the day a bit easier. From my initial correspondence with Glynis who was so kind and super responsive to having Dr. Brieana and Gatlin come to our home and help our pup cross the rainbow bridge everyone was a pleasure to interact with. The Dr. was kind and patient as we said goodbye and transporting him after was done in a super caring & respectful way. Highly recommend Compassionate Pet Vet.

Took 9 year old cat with weight loss in April-May 2026 (required more than one visit). After…read morethousands of dollars in lab fees and visit fees, cat was put on maintenance very low steroid dose. Got that med in June 2026. NOW, starting in July, I've been receiving texts saying she's overdue for a wellness exam. WHAT KIND OF RACKET IS THIS? Cha Ching, Cha Ching $$$&. Couldn't pay ME to go back there.

Here we are again with a chronic follow-up with our dog's pancreas…read more Once more, Dr Gupta kept us appraised of what he was doing and made some good common sense conservative recommendations. Our boy had a short one-day hospital stay. Dr. Gupta called us in the evening, AND AGAIN in the morning. He is so knowledgeable, professional, empathetic, and kind. We trust our dog only to him. Plus, being an animal hospital, they have extended hours.

I've been coming to this vet for years now. I met Dr. Bernard at church and we became friends…read more She's extremely dedicated to all their patients and their families. My dog had several surgeries with her and Dr. Guzman. We were referred for cancer treatment to another vet but Deep Roots has always been our home vet. Unfortunately, my dog Leo passed away and the Deep Roots team sent me his paw prints and his nose print with a sympathy card, it touched my heart. Recently we went back to have my cat checked, as usual the staff is very knowledgeable and friendly.

Thank you Dr. Benard. You are wonderful…read more We took our fur-baby to Deep Roots because he was very sick with diarrhea and throwing up. The clinic was able to fit him in right away. He was properly diagnosed by the Dr as having pancreatitis. This required two complete days of IV solutions. The doctor's explanation of issues and treatment was so complete. The staff members were so friendly. We will be coming h back here!