Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

On time, quality work, and fair pricing. They replaced a sump pump and pressure regulator valve for…read moreme. All went well.

My wife noticed a slow draining toilet in our basement. I called HEIL Plumbing, our "go to"…read moreplumbing company, at 9:00 am and they were able to schedule a plumber to come out the same day. The plumber, Eric, arrived in a timely manner, diagnosed the problem causing the slow draining basement toilet, and gave me an acceptable price quote to correct the problem. I agreed to have Eric do the work. After he was finished, he checked to make sure that everything was "good to go," cleaned up and took my credit card payment. Outstanding, knowledgeable, friendly, service at an acceptable local area industry price point. We still highly recommend HEIL Plumbing to take care of all of your residential plumbing issues.

Called Heil to request several plumbing issues in our 3 bathroom home. I was very pleased to have…read morea scheduled appointment the next day. Frank arrived at the beginning of our time window and his knowledge of how to fix our plumbing issues was plain to see as he had the drain in our sink unclogged and tub fixtures caulked to prevent leaking. I was pleased the work was done efficiently and that we would also get requested estimate for some future repairs. I never hesitate to call Heil Plumbing, they always take care of our needs!

Roto Rooter fixed my problem, and, after some back and forth and comments and feedback, made sure I…read morewas satisfied and appreciate the extremely responsive customer service!

A very bad experience. Roto Rooter over-charged me by about 40%, as demonstrated by independent…read moreinsurance experts inspection , they did not provide me with an estimate ex ante, they executed un-requested work without estimate and send me an inflated bill, they pressured me to sign ambiguous paperwork. By now, I am out for .... $ 5,500 for the replacement of 15 inches of a drain pipe. Most of the cost was "ventilation for humidity" (I did not ask for that), mold cleaning (there was no mold). Be warned!

Responded on short notice and got the job done quickly. Jorge is my go-to. Good dude.read more

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!

On Friday, January 30, 2026, at 3:30 p.m., in the middle of the time period when Baltimore County…read morewas encased in ice, I came home to my townhouse and had a backed-up toilet from a frozen pipe and then a water spigot feeding the toilet broke off - causing a flood and a geyser like Old Faithful. I was a prior customer of TNT. Although it was late on Friday, during a time when ALL plumbers were working non-stop on emergencies, Dan answered his phone, calmed me down, helped me turn off the water feed to the house, changed his schedule and came out to my house the following Monday morning, fixed the problems and recommended a great water damage restoration company. So, I am saying that, of course, Dan is an excellent plumber, but he is much more. When I was in trouble plumbing-wise, he dropped what he was doing on a busy day and rescued me. So, I say make him and his son and TNT your plumbers for life. Greg Lardieri

We hired TNT plumbing to address a leak on a vent pipe that appeared beneath our master bathroom…read more He canceled the first day and charged us $175 (this price includes a $20 discount since he had to cancel). He mentioned they may only be able to do the consultation since they had another job, so from the very start I felt like we were receiving rushed service. Dan and his apprentice spent a little less than an hour knocking holes in our drywall (in one closet he just started hitting the wall with a hammer) only to make his way up to the attic to tell me we had a roof leak. As I had mentioned in my original consultation, this was in fact a vent pipe leak that I would have been happy to pay to have addressed. Instead, we went through two roof consultations before I crawled up in the attic and fixed the vent pipe myself. I tried to reach out to Dan to let him know this was actually a plumbing issue and received no response. We found TNT through one of the Yelp project requests and I deeply regret choosing them as opposed to some of our other options. Between the price paid, the lazy investigation of the pipe, and the lack of response when I reached out to have the situation rectified, I am seriously disappointed with their service.

Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property…read more-unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended.

Thomas has helped me with my rental properties for the past couple of years. He's always prompt and…read moreprofessional. I appreciate the transparency and highly recommend!

I never take the time to leave reviews, but Bryan and his team DESERVE the credit. These men are…read morethe best plumbers we've ever worked with, by a LARGE margin. We can think of no one else that we'd trust with our family and homes. From their office team to the guys on-site, their attention to detail and responsiveness is unmatched, and we have great peace of mind knowing we're well taken care of.  We've hired them for many projects over the years across several homes, and we can truly say that we continue to be thrilled by the level of service we get from their team. It's incredibly difficult to find trust-worthy, reputable, and attentive professionals like Bryan and his group, so believe me when I say: LOOK NOWHERE ELSE for your plumbing needs, Bryan and his guys are exactly what you need.

Very professional and knowledgeable plumber. I have used Bryan Moberly plumbing for past 6 years.read more

Highly recommend JPG. Top-notch, professional service. Everyone I spoke with was cordial and…read moreprofessional. No service seems small. Honestly, JPG was NOT our first choice because we contacted another contractor to come and fix our issue on a recommendation of a friend, but he never responded (which we disapprove of) so we went with JPG, which received fairly quality reviews compared to the other local plumbing services. We can see why it was quality. Mark was actually early to our home (8:30 am appointment.) One of the things we appreciate from anybody, especially businesses, is promptness. Not a lot of companies today do that, unfortunately. When there was a minor issue after the repair, Mark personally answered his cellphone and came back that day to remedy the issue. Even today, I called about the hot water not being as hot as it was prior to the repair and was able to speak to Mark, cordially of course, and he mentioned that he would come by again in a few days. So yes, I recommend JPG, and especially Mark. I am sure their other plumbers are just as quality and capable though. They won't steer you wrong or turn you away.

Absolutely horrible. Our landlord hired these plumbers who have no idea what they're doing. They…read moretook apart our toilet and now the water is flooding everywhere and they're just standing around watching my father empty out bucket after bucket of water. Not offering to help, not cleaning up their mess. We didn't have a choice as to who our landlord picked, but I would NOT recommend them to anyone.