Only service that I could get and provide my details. On time, friendly, experienced. Thank youread more

My insurance company booked AJ's to transport my vehicle from El Dorado Hills to San Jose. The…read morecommunication from them was more than I expected. Nas, the driver was so kind and a pleasure to work with. He even called me to let me know that he dropped off the vehicle. I would highly recommend AJ's

I have used this company twice, and I keep the number saved in my phone for emergencies. They are…read morequick, professional, and kind!

Very fast response and super helpful, got my car towed in the evening after most other places were…read moreclosed. Life saver!

This Company has two sites on Yelp but it is the same Company. Completely worthless company. Waited…read morejust under 5 HOURS for them. Left to go use the bathroom and they were supposed to call or text me with an ETA. Driver called, said he was there; no notice or text . I'm 6 blocks away. He was rude as hell and said he was going to cancel the call if I wasn't there in 10 minutes. Got there in 6.5 minutes and no one was there. He wouldn't answer the phone either. Looks like many of the negative comments were AAA calls. If I could give negative stars this review would be more accurate. Company blows.

Avoid at all the cost! My mom car battery dead I called Aaa first guy came and restarted the car,…read morehowever she didn't drive long enough and drove to the supermarket. Battery dead again so I called Aaa they sent this company. The guy came and said he can't open the trunk to cable jump the car, it has to be towed. Hello other aaa guy just did 1 hour ago. They are scammers hope aaa to see enough of this and cancel their contract.

When my car got a flat tire, I called my Toyota Roadside Assistance 1-800 number that is included…read morein my car warranty insurance services card that comes with the purchase of my vehicle. This was my first experience with getting a blown-out tire and was very stressed out to say the least! I called the emergency number and received helpful instructions as to what I needed to do. After going through the steps of several questions and answers by the operator, she notified College Oak Towing to start heading in my direction. I even got a notification email when the tow truck was on its way, and I could follow its progress up until it arrived at my final destination. Fortunately, I was parked at a gas station and not on a busy street! Even though it said I may have to wait possibly a few hours, the tow truck arrived within 30 minutes! The driver was very nice and immediately drove my car onto the truck bed and fastened it in place. Then, as I rode along in the passenger seat, we proceeded to my dealership at Elk Grove Toyota. Everything went smoothly and pretty routine for the driver as Toyota personnel stepped in to guide me through the purchase of a new tire. Apparently, my car didn't come with a spare when I bought it! My only concern was when my car was released from the steep angled bed, I could hear some scraping noises under the front bumper! Fortunately, Toyota employees checked the under guard and stated that they didn't see any damages caused from the roll off. Anyway, the tow driver was calming and professional, as I went through what I perceived as a traumatic experience. It turned out to be less than stressful as I had expected...

Abysmal performance. Driver was worthless. We waited for just under 5 HOURS for him. Then drove 5…read moreblocks away after being told he would call with an ETA. He called and said he was here. No advance warning. No 15 minute warning, nothing. Think he did a drive by because the place where the vehicle is parked said no one came by. Anyway got there in 7 minutes and he was gone. He was snotty on the phone and said if I wasn't there immediately he was leaving. It looks like most of the negative reviews were AAA calls. Absolutely shitshow of a company.

Had two flat tires a year apart and this towing company was there to help me out. Friendly and…read morerespectful service.

Very good people !!! Me and gf broke down in sac , they towed me to concord…read more Took care of my bike , and very nice people to ride with fun convos and outstanding service !!

This company was AMAZING. Even though we didn't have to use them in the end, they went above and…read morebeyond to help me. Both my husband and I were stranded with our truck and travel trailer along hwy 99. I have AAA and couldn't get them to find anyone to get my trailer. My truck was no problem but I pay premium for trailer towing. My husband was left on the side of the freeway by the tow driver who AAA assigned to pick up our truck. He was in a Un-safe spot but he didn't want to leave our trailer behind until AAA found a towing company who could tow it. Unfortunately AAA doesn't have many contracted towing companies to work with, which left my husband there for 4+ hrs. The lady at Mach one towing stopped to see if my husband was OK and if he needed water. It was above and beyond what a typical towing company would do but she knew how scared I was for my husband out there on the freeway. They don't deal with AAA but she was on stand by just in case AAA couldn't find anyone. We almost paid out of pocket to use them and at the last minute AAA found someone in Sacramento. It's not something I would EVER want to deal with again and has taught me a lot about the issues with dealing with AAA. I would gladly use Mach one in the future and pay out of pocket for towing anytime.

Mach One did a great job! The wheel broke on our car and we needed a flatbed. In addition, the car…read morewent off road and settled between muddy potholes with a metal pole in front, telephone pole on the left, rush hour traffic on the right. Mach One quickly and skillfully maneuvered the flatbed and pulled the car up in no time flat! I highly recommend Mach One!​

Came out from work to find a completely flat tire. Called the Nissan roadside service and was…read moreassigned to USA Towing and Roadside service. Within minutes, Mark had called to find out exactly where I was located and let me know he was on his way, what car he was driving, and his ETA. He was there so quick and got my tire changed so fast and efficiently! Not to mention he's a really cool dude. He made my day 100 times better with his awesome service and great personality! He made sure I knew everything I needed to know about driving on the donut tire. Great service and great guy. Definitely recommend!

Customer service definitely needs work. I had a flat tire so my insurance company went through USA…read more I cancelled services because I figured I could do it myself, but when I couldn't I requested services again. I was told by said agent I can't do anything for you so I contacted my insurance again to start the process all over, but when reconnected to the agent he already had an attitude and proceeded to yell and tell me to find business elsewhere an overall just made the situation worse. Just do better and have empathy for other others because kindness is effortless and it takes much effort to display anger.

They got job done. The language barrier was an obstacle and the cost was more…read moreThan expected for a job that took less than 10 minutes. Fortunately it was covered by insurance. In a pinch it fit the need.

Professional. Arrived fast. Smoothly towed placed the truck to the flatbed and towed it to my…read moreplace! Will use him again tomorrow!