HORRIBLE!!!! I was seen in the ER on Thursday, taken by ambulance, made the appointment that day…read moreand they couldn't give me an appt until Wenesday (which is today) and they sent me a text yesterday afternoon telling me they are out of network and canceled my appointment. I have a PPO with out of network coverage through Aetna so I called them and they said they dont take Aetna at all and was rude about it and hung up. So now Im back to square one, will take at least a week to get in to another Dr since they gave.me absolutely no notice and in the meantime I can not walk, on crutches, and in a lot of pain. Im going to need an MRI delaying diagnosis even longer. THESE PEOPLE ARE HORRIBLE AND DO NOT CARE. They sho I ld have told me this when I made the appointment, they obtained my insurance information and instead made me wait a week to tell me the day before and didnt care. The Dr's are probably about as good as their staff. Dont waste your time with these people because literally thats what you will do, waste your time

Have loved this place for years. Not so much now. Takes weeks to months to get an appointment…read more Doctors r in a hurry, I've felt rushed the last 3 doctors I've seen. For the second time in a row the doctor did not answer my questions sent via portal. Really question the quality of medicine coming out of ucla these days. I worked in hospitals for years and ucla doctors were considered cream of the crop. I believe that is no longer the case. Too bad.

Absolute joke of a doctor on staff, I told him i had been to the hospital, was worried the issue…read morewas recurring; and instead of signing off on me getting tests which proved the illness last time I was there, they want to start me back from 0. Work up to a CT Scan with contrast by doing 2 other scans that cost 2000+ each. When we both know the CT Scan with contrast is what I need. Blatant medical laziness. They LOVE WASTING YOUR MONEY!!! Do not go here if you have a car that can make it to thousand oaks. Administrative staff was very kind.

I've been very happy with the doctors here, and my family has been going here for decades…read more However, getting someone on the phone is an ordeal. It's been so bad the last few years that I've actually driven to the office to talk to someone more than once. My latest call left me on hold for over 37 minutes. Once someone answered, they were very helpful, but it is very obvious that they need more help.

I have tried to get a prescription for my wife refilled. The office was sent the initial request…read moreon 07/25/26. When the office did not respond in a timely manner, I request they resend it on the 28th. I have tried calling (805-527-6424 & 805-955-7060) the office 6 times on the 28th to request they respond to the two request from the pharmacy. NO O)NE bother to answer the phone. On another note I have nothing but praise to say about Dr. J. Kurohara.

Went to the new location and a lot of my past issues have been remedied. I still think they need…read moremore doctors on site to split the patient load. ALSO GET SOME RUGS OR HANG SOME CURTAINS IN THE WAITING ROOM HOLY COW!!! Echos are not a suffering persons friend

Dr. Dean is a phenomenal doctor. I've been seeing him for a few months and his front desk staff are…read morealways so kind to me. I don't know what the other reviews are saying...but I have had no issues. They are very loving and professional to me. You do have to call and leave a message but I have always received a call back. Dr. Dean is very thorough with his questions and during my initial visits and follow-up visits, he is very kind, thoughtful, and thorough with his questions. I was very open about my symptoms, and Dr. Dean and his team were open to multiple reasons why I may be feeling my symptoms and recommended some medication that finally provided relief for my GERD that I've been having for years. He does not always have openings for new patients but if you do get to have him as your doctor, you will not be disappointed.

Wonderful Doctor. He is very intelligent ,and kind …read more I feel we are very much blessed to have him as our Dr.

Dr McNicoll had been my parents primary care physician for many, many years and they were very…read morehappy with the care they received from him. He was there throughout my moms care back in 2013 but unfortunately she passed away. Dr. McNicoll found a spot on my dads lung during a routine visit, and ultimately was diagnosed with lung cancer in 2018 and was treated, however it came back with a vengeance a year later. My dad was hospitalized three times from the first week in September until he passed 6 weeks later and Dr. McNicoll never once went to the hospital to see him. Not once in the three separate hospital admissions. The hospital where my dad was is located directly across the street from Dr. McNicoll's office. Everyday I went to see my dad, I would ask the nurse if Dr. McNicoll had been in to see him and they always said no, I asked the attending physician if he had been in to see him and they told me he had been contacted but hasn't been in. He was my dads physician all these years and he never once went to see him. I work in healthcare and I have never known a primary care physician to not see their patient who has been admitted to the hospital. To this day, I still don't know why he never stepped across the street to see his patient who trusted him for all those years with his care.

I love my doctor and he always listens to me when I have concerns and takes time during my…read moreappointment to listen. I never feel rushed. Nursing staff is sensitive and caring.

Dr. Amadpour SAVED MY LIFE! I had been treated all my adult life for IBS until I got seriously…read moreill. I was hospitalized in the ICU due to large amounts of internal hemorrhaging. My GP sent Dr. Moe to take over--something that, in retrospect, saved my life. Without going into personal details, Dr Amadpour had a hunch I had a certain manageable condition while other ER docs disagreed. Had they won out, the treatment likely would have been very detrimental to me, then and into the future. My 2-star rating has NOTHING to do with Dr. A and everything to do with his miserable practice staff. With tragically few exceptions, they are ICE COLD. You can't get a friendly worker EVER. They seem unhappy to be there, unwilling to treat patients with care and compassion. Trying calling for ANY reason. It ALWAYS goes to voicemail and those calls are ignored. I tried time and again to get my records forwarded to a new GI doc where I now live. No returned calls. Period. I even FAXED the request and never heard back. I cannot more highly recommend DOCTOR Amadpour. Sadly, you have to go through his PRACTICE to reach him. For this patient, it stopped being worth the abuse.

Had to switch Gastro Doctors, wanted one closer to home but my PC recommended Dr. Amadpour, she…read moresaid he's one of the best! My first visit went well, I had heard mixed opinions about him but my experience was really good. He was very nice and personable. The office staff is great! Very professional, prompt with scheduling, great with returning calls, and helpful with getting my authorization issues resolved. (Thank you Sunny!) I scheduled my colonoscopy for the following month and that went well (as unpleasant as they are) Dr. Amadpour was very kind and I like his bedside manner. And I loved the surgical center - great staff and location! Highly recommend!

We (my husband and myself) have been patients of this amazing doctor for many many years. We are…read morevery thankful for his continued excellent care and understanding of all our health issues. He is awesome! And his staff is also extremely kind and efficient. Thank you Dr Phan and staff for being so very caring.

I am so angry I don't even know where to begin. My 17-year-old asked me to see someone. I did my…read moreresearch and thought that this doctor would be a good fit for my son so change doctors through my insurance and called his office three times to book an appointment. Over the course of two weeks I never heard back even though I mentioned it was a 17-year-old who wanted a referral to go and talk to somebody. I just received a call back and was told not only does the doctor not see patients under the age of 18, which is fine my son turns 18 on the 29th, but he is getting out of insurances and becoming a cash only doctor. What a waste of time. 17 and he had to wait three weeks to get no help. This doctor should be ashamed of himself and his staff.

I called their website office number today and got rejected for my request to speak to the good…read moredoctor whom I thought would be a good fit for my needs. The telephone answering robot (?) kept telling me that "Dr..... is not taking any new patients". Like the other poster on Yelp, we have the money for the geriatric service and in my case I also have the insurance. So I would rate a aero if there was one for this provider. Yelp should remove them from the top ten internal medicine list. Just moho.

This place only accepts patients who have insurance, they do not care about patients that are…read moreuninsured. When I asked why, they said it was just their preference. I am glad I avoided going to this place that only cares about insurance and does not actually care about patients. I was happy to pay up front for services.

My doctor of 30 years was retiring, and I was referred by a friend to Dr. Westbrook. I had an…read moreamazing visit with Dr Westbrook. I'm very impressed with the office and the office staff. He is very thorough, very nice and I was very pleased with my appointment.

Twice in my life I ended up finding Dr Joshi figured out on the first visit problems that at the…read moretime were plaguing my father and my niece. Neiher issue had been found by their regular doctor after multiple visits. Turns out he found the cancer my father had that his primary care dr. completely missed after several visits. regarding my niece immediately Dr Joshi saw the real issue with her and quiickly diagnosed a serious case of Graves Disease and sent her to a pediatric specialist at UCLA. Was able to her her an urgent appointment for the next day her case was so serious. Thank you Dr Joshi