Outstanding customer service and knowledgeable techs-we will use them anytime to help fix our old…read moreKubota tractor

I had my skid steer destroyed by a fire in the middle of a big job. The owner of Central equipment…read moregave me an almost new machine and let me run it for a MONTH for free while the insurance got sorted out. Then they sent me home with a new machine at a really good price. These guys saved my bacon and I hadn't even purchased the original skid steer from them. Big shout out to Andrew and Garret, cant thank these guys enough and I'm a lifetime customer from here on out. God bless you guys. Jeremy

Terrible company. Terrible service all the way around. If you are buying equipment, prepare for…read morethem to screw you over. If you are wanting service.. we'll good luck. If you want parts, expect to stand there for 30+ minutes before anyone acknowledges you. Then be prepared for another 30+ minutes for them to try and figure out what parts you need, regardless of if you provide part numbers or not. Their customer service is greatly lacking. They will pretend you aren't there and then be short and snappy once they finally do decide to help. Definitely wouldn't recommend doing business with this company in any of their locations. Take the day to make the drive out of the area just to avoid doing business with them.

From the owner: Klamath Basin Equipment,Inc. is a family owned and operated business serving the Klamath Basin and…read moresurrounding areas since 1982. We have experienced and trained staff, enabling us to provide our customers with high quality products, services, and support. Our sales team is one of the best and can help you out with our brands ranging from New Holland Agriculture and Construction to Polaris® ATV, Ranger, and Snowmobiles. We also provide Husqvarna Power, Bad Boy and Krone. You can also find recreational apparel, helmets and goggles. Our parts department can assist you with ordering parts to fix your machines and equipment. Our trained service technicians can help you out when it comes to your agricultural equipment, ATV, UTV, or snowmobile machines, and your lawn & garden equipment or small engine repair. Come on down & meet our staff check out our variety of inventory.

I am still in the process of relocating from OR to TX, but I can not speak highly enough about…read moreRandy and the support I have gotten from R&D Equipment Company making the move as easy as possible for me! I rented a U-Box and a U-Haul trailer for the move, and every step of the way he has been flexible and above-and-beyond helpful. I'm so appreciative for the help in this stressful time and recommend wholeheartedly!

Closed on a holiday weekend for an equipment rental company? Really? Don't bother with this place…read moreit's a waste of time.

Stopped at a local well known saw and mower repair shop and was told they couldn't help replace a…read morebroken exhaust on a pressure washer. If they could find something it would likely be $80 to $100 for the part and would have to order it. Having done business with Aaron (Grants Pass Power Equipment Repair) in the past I gave his shop a try on an off chance he might have something or an idea how to fix it. I should have gone to Aaron first stop!!! He looked a couple part numbers up and said hold on a second. Shortly after he returned with a new exhaust that was almost an identical match. As he thought about what he should charge he sold it to me for $20!! As I tried to explain I had no problem paying more because I knew what it had to be worth, he said no $20 was fine. I stopped trying to argue the amount and paid. Thanking him very much for always coming through when I needed a repair or like this a hard to find part and an AWESOME and beyond a great price!!!!! Thank you Aaron!!!!!!!

Another shout-out for Aaron and Cara. Brought in my neglected 5 hp fire pump that would not start…read more Got a call two days later that some cleaning and a $15 part would remedy the situation. Gave them the OK and picket it up Friday. $50 total ($15 part plus the $35 inspection fee). Got an oil change included. Good folks here. Give them a try. I think you will be pleased.

Horrible service, just rude and overcharges, DO NOT TAKE YOUR BOAT HERE. Quote service time and…read morejust plain business is 0 out 5

MUST READ: Took my new boat (60 hp Mercury) in for 20 hour service ($200), took a week and half to…read moreget it back. When I picked it up, Rick said it was running great! I also had a fish finder installed, which was done right. Rick called me the next day, asking if I had found tools in the boat that might have been left. when I pulled the cover to look, found life jacks that had been pulled out from the console sitting in the isle. Why wouldn't they have been put back? What mechanic leaves tools around? A few days later, took the boat out to the lake, motor was miss firing, shaking and running horribly. Called Rick, he said it must be bad gas or the fuel line, told me to bring it in and he would take a look. (No warm and fussy and no week to wait) Called mike's Marine in Medford, said he would hook up to the Mercury Diagnostic and find the problem. Same day 3 hours later, Mike (Owner), found that the spark plugs that rick had installed, had never been gapped. Mike said they must have dropped one plug, as the tab on one spark plug was bent sideways. Then to make things worse, the spark plug wires were mixed up and put on the wrong plugs. I could only imagine if I had taken my boat in for a serious problem. I am not a mechanic, but not gapping a spark plug?? Rick said the motor was running great, that would mean that he never started the engine (Shook horribly). I would recommend Mike's Marine in Medford.

Paper Machinery hooked me up with a new skid steer, and let me tell you, this thing is…read morelife-changing. I mean, who doesn't want a machine that lets you dig, lift, and crush stuff like you're starring in your own construction reality show? It's basically the Swiss Army knife of heavy equipment, and now I'm wondering how I ever survived without it. The staff? Total pros. They didn't try to upsell me on some unnecessary bells and whistles I'd never use (I'm looking at you, cup holders for "hydration"). They helped me pick out the perfect model, and I was out of there faster than you can say, "Let's move some dirt!" Since I brought it home, the skid steer's been pulling its weight--literally. Need a tree stump removed? Boom, gone. A pile of gravel moved? Consider it handled. Feeling stressed? Hop in, spin around a few times, and suddenly life's not so bad. Who needs therapy when you've got a skid steer? Long story short, if you need equipment that makes you feel like a construction superhero, Paper Machinery is the place to go. Seriously, don't sleep on this. Go get your own skid steer--you'll thank me later.

Horrible customer service. I have been there twice and couldn't find anybody to sell me anything…read moreboth times. Went inside and asked to see a salesman and was told by the person inside he would go find someone. After about 15 minutes I went searching and found them just joking and laughing in the back. This must be a family run business because these people are to comfortable with the way they act and treat customers.

I texted this near disaster as a Hail Mary because we were due to leave town the next morning. I…read moredidn't think there was any way we would get this fixed even within a few days. But, Shanteal was quick to locate and even go pickup the part. Luckily they had a little hole in the schedule. The guys jumped on it when I rolled in. 2 hours later it was done! Thank you-thank you-thank you.

Passing through Medford. Had a hydraulic leak. Although they were scheduled out, we got an…read moreappointment a few days later. Luke showed up on time. Explained what he was going to do and did it. Great job! I highly recommend the RV Doctor!

I can't say enough about how awesome this place is. It's a family owned and run business. Which I…read morelove ! And everyone there is so kind and helpful. This is my second time renting from them and I'm now a customer for life. They just continue to be great to rent from. Sidebar, a tree guy wanted around $1500 dollars to do what I did for $300. And I did my uncles yard and another friend's as well. Definitely worth the $. Thank you Graddys

Great customer service, I loved how fast they were when loading and how fast they answered the…read morephone near closing time. They stayed open for us because we were running late. Love this place , would recommend