Terrible company. Terrible service all the way around. If you are buying equipment, prepare for…read morethem to screw you over. If you are wanting service.. we'll good luck. If you want parts, expect to stand there for 30+ minutes before anyone acknowledges you. Then be prepared for another 30+ minutes for them to try and figure out what parts you need, regardless of if you provide part numbers or not. Their customer service is greatly lacking. They will pretend you aren't there and then be short and snappy once they finally do decide to help. Definitely wouldn't recommend doing business with this company in any of their locations. Take the day to make the drive out of the area just to avoid doing business with them.

From the owner: Klamath Basin Equipment,Inc. is a family owned and operated business serving the Klamath Basin and…read moresurrounding areas since 1982. We have experienced and trained staff, enabling us to provide our customers with high quality products, services, and support. Our sales team is one of the best and can help you out with our brands ranging from New Holland Agriculture and Construction to Polaris® ATV, Ranger, and Snowmobiles. We also provide Husqvarna Power, Bad Boy and Krone. You can also find recreational apparel, helmets and goggles. Our parts department can assist you with ordering parts to fix your machines and equipment. Our trained service technicians can help you out when it comes to your agricultural equipment, ATV, UTV, or snowmobile machines, and your lawn & garden equipment or small engine repair. Come on down & meet our staff check out our variety of inventory.

I am still in the process of relocating from OR to TX, but I can not speak highly enough about…read moreRandy and the support I have gotten from R&D Equipment Company making the move as easy as possible for me! I rented a U-Box and a U-Haul trailer for the move, and every step of the way he has been flexible and above-and-beyond helpful. I'm so appreciative for the help in this stressful time and recommend wholeheartedly!

Closed on a holiday weekend for an equipment rental company? Really? Don't bother with this place…read moreit's a waste of time.

Stopped at a local well known saw and mower repair shop and was told they couldn't help replace a…read morebroken exhaust on a pressure washer. If they could find something it would likely be $80 to $100 for the part and would have to order it. Having done business with Aaron (Grants Pass Power Equipment Repair) in the past I gave his shop a try on an off chance he might have something or an idea how to fix it. I should have gone to Aaron first stop!!! He looked a couple part numbers up and said hold on a second. Shortly after he returned with a new exhaust that was almost an identical match. As he thought about what he should charge he sold it to me for $20!! As I tried to explain I had no problem paying more because I knew what it had to be worth, he said no $20 was fine. I stopped trying to argue the amount and paid. Thanking him very much for always coming through when I needed a repair or like this a hard to find part and an AWESOME and beyond a great price!!!!! Thank you Aaron!!!!!!!

Another shout-out for Aaron and Cara. Brought in my neglected 5 hp fire pump that would not start…read more Got a call two days later that some cleaning and a $15 part would remedy the situation. Gave them the OK and picket it up Friday. $50 total ($15 part plus the $35 inspection fee). Got an oil change included. Good folks here. Give them a try. I think you will be pleased.

Rick was awesome. We had a mishap launching our boat and put a hole in the lower unit. In June,…read moreof course. Plus our boat is a 1988 model and not everyone wants to work on older boats. But Rick was great. He is super busy but he got our boat back in order. And he really knows what he is doing. It seriously runs better than ever. We plan on taking it back in for a couple things in fall. He's our boat guy now.

DO NOT TRUST HIM! had my boat all last summer even though I had an appointment. Over 3 months! Got…read moreit finally with a bill for 3 times the estimate! No calls with updates...And it won't run! This year its at another shop that states there is NO way carbs were rebuilt and oil injector is faulty and not safe for water, among other things.

Boy, the reviews for this place are all over the map. My experience was a good one. Bought a new…read moreriding lawnmower. Robert in sales was friendly and easy to work with. The mower was ready when he said it would be. He even loaded it and tied it down for me. I'm sorry for anyone who's had a bad experience, but I can recommend these guys without reservation and will happily do business with them again should the opportunity arise.

Paper Machinery hooked me up with a new skid steer, and let me tell you, this thing is…read morelife-changing. I mean, who doesn't want a machine that lets you dig, lift, and crush stuff like you're starring in your own construction reality show? It's basically the Swiss Army knife of heavy equipment, and now I'm wondering how I ever survived without it. The staff? Total pros. They didn't try to upsell me on some unnecessary bells and whistles I'd never use (I'm looking at you, cup holders for "hydration"). They helped me pick out the perfect model, and I was out of there faster than you can say, "Let's move some dirt!" Since I brought it home, the skid steer's been pulling its weight--literally. Need a tree stump removed? Boom, gone. A pile of gravel moved? Consider it handled. Feeling stressed? Hop in, spin around a few times, and suddenly life's not so bad. Who needs therapy when you've got a skid steer? Long story short, if you need equipment that makes you feel like a construction superhero, Paper Machinery is the place to go. Seriously, don't sleep on this. Go get your own skid steer--you'll thank me later.

I texted this near disaster as a Hail Mary because we were due to leave town the next morning. I…read moredidn't think there was any way we would get this fixed even within a few days. But, Shanteal was quick to locate and even go pickup the part. Luckily they had a little hole in the schedule. The guys jumped on it when I rolled in. 2 hours later it was done! Thank you-thank you-thank you.

The furnace in my RV quit working. I dropped off on a Tuesday, the diagnosis was made on Wednesday…read more(replaced the control board) and I picked up on Thursday. The tech also replaced three stripped screws on the interior cover of my heat pump/air conditioner. All communications with the front office were prompt and professional. I highly recommend The Rv Doctor.