I am writing to formally document my dissatisfaction with the service (or lack thereof) provided…read morefor my Yard Machine lawnmower and rototiller over the past 2.5 weeks. ​I brought these machines in with a clear diagnosis: a sheared woodruff key on the mower affecting the timing. Despite this, I was told after 18 days of silence that parts were "unavailable." Specifically, I was told a blade and carburetor for a Yard Machine could not be sourced. As these are some of the most common OEM parts in the industry, this claim is factually incorrect and suggests a failure to even attempt the repair. ​Furthermore, I was told that I had been contacted previously, which is false. When I asked for clarification on these points, the staff was dismissive and rude. ​Most concerning is the safety oversight: upon getting the mower back, the spark plug fell out of the cylinder head while I was mowing. It was clearly removed for inspection and never reinstalled or tightened. Returning equipment in an unsafe, vibrating condition is a massive liability. ​I am not seeking a refund as no money was exchanged, but I wanted to ensure this experience was documented in your records. I will be sharing these facts with the local community to ensure others are aware of these safety and communication lapses.

Nothing but good to say about Andy and his quality workmanship. Have purchased two refurbished…read moremowers from him that have lasted for years. Easy to talk to. Nice guy, great service.

Lewis will help you work through problems and usually has the replacement parts and if not will get…read moreit for you in a timely manner

i just bought the best weed eater from them I ever used. I am a small person and not strong, and…read moreKelly offered to order a weed eater without obligation so I could hold it use it and decide if I wanted to keep it. it is light, powerful and so easy to string.thank you so much!

Outstanding customer service and knowledgeable techs-we will use them anytime to help fix our old…read moreKubota tractor

I had my skid steer destroyed by a fire in the middle of a big job. The owner of Central equipment…read moregave me an almost new machine and let me run it for a MONTH for free while the insurance got sorted out. Then they sent me home with a new machine at a really good price. These guys saved my bacon and I hadn't even purchased the original skid steer from them. Big shout out to Andrew and Garret, cant thank these guys enough and I'm a lifetime customer from here on out. God bless you guys. Jeremy

A new family has taken over the store. The results are most excellent!! Customer service has…read morereturned (a welcoming experience felt by all). Stop by and see for yourself.

I've taken my chainsaw chains in to have sharpened and minor repairs done to my Stihl chainsaw…read more This summer I had a couple repairs on my Stihl that kept me from cutting up 20+ dead trees that my woodcutter took down. Unfortunately it was a hot dry summer so restrictions on cutting wood left my trees on the ground most of the summer. I took my Stihl chainsaw in to Crater Chain Saw to be repaired again and they said a week it'd be ready. It was the end of September already, I was super frustrated since I hadn't been able to cut and talked to the owners son if I couldn't please please get it in 2 days. I got a call two days later saying my chainsaw was repaired and I could pick it up. I was there asap, so very happy and extremely grateful that they put me in front of alot of professional loggers. Great people and I will definitely keep coming back to Crater Chain Saw!!!

Awesome Service!!…read more Highly recommend them anytime you need an appliance repair. Justin has taken care of all my appliance needs for the last several years. Always professional and does what is right for his customers!!

Well, hard to recommend business that doesn't return voicemails. Or answer their phone during…read morenormal business hours.

We'd give a rating of 10 stars if we could. John came out to service our dryer that would not…read morestart. It was a fairly easy fix with a replacement switch but that was not our only problem. He went above and beyond what an appliance service man would normally do to rectify an unknown and not visible problem with the vent that had been going on for sometime. We highly recommend him and we'll do business with him again should the need arise. Th;anks John.

Might help if they actually answered their voicemails or phone calls. Can't really say anything…read moreabout the quality of their service cause they couldn't be bothered to return a phone call.

I highly recommend Ricky at AJ's appliance because of his expertise, great personality, and he is…read moretrustworthy. I have know Ricky for 3 years. He is always able to get to the root of the problem and offer affordable suggestions for the repair involved. He deserves our community's support for his business. -Susan in Eagle Point

Had these guys come out to repair my LG fridge (which come to find out is one of the worst brands…read morethat out there, not to include tough to diagnose) and they knocked it put in about an hour. Found the problem in about 10 min, ran back to they're warehouse to grab the part, and were back in about 10-15. Plugged it in and it emidiatly started blowing cold in the fridge and freezing the freezer. I spoke to their repair shops (not going to name names) and they all told me "absolutely not will I work on an LG". Personal, corjul, and super nice guys. I'd call them again if I ever have any other problems. Always good and smart to hire local companies. These guys are that example of why

I have used Richards Welding for several projects for over ten years. The welder there, Brian, can…read moreweld anything I (you) can think of perfectly, and has the experience and mathematical knowledge to figure our dimensions in building whatever I (you) need as well as the skill to make it perfect. Plus, he is fun to talk with.

Top notch repair served up with interesting conversation. .............. periods inserted to…read moreappease the character counting app