Excellent business! The entire process was great - sales - design - installation- follow up - all…read moretop notch. We were given a recommendation from a friend to use Zen and they were spot on! We have already recommended this business to others who are planning similar home improvements.

We have been working with Zen to install tile floors in several rooms during our renovation and…read moretheir work is beautiful. We've been pleased with their reliability and dependability especially considering we have dealt with a lot of contractors who never get back to us over the last couple of years. We're looking forward to the shower tile and countertop installations. Thanks so much for supporting us!

We have hired KRB twice, once for a tv room remodel and once for a major kitchen remodel (actually…read moremost of the first floor), and would highly recommend them. They have all the staff necessary to: design and plan the remodel, get structural engineering plans, building permits, estimate costs, and then make the plan a reality. Any sub-contractors are fully supervised and corrected as necessary. For example, our countertop contractors were balking at how tight a radius some of the corners were planned to be, the owner of KRB got them to remove the countertops again and buy the right tooling to cut the planned corner radius. This level of attention to detail has be prevalent throughout our experiences with KRB.

Working with KRB was a dream. It was stress free and exactly what we wanted from the beginning…read more Meagan helped us make our dream come to life, Erik made sure the process went smoothly from the moment they entered the house to when the contractors left every day. All their contractors were friendly, understanding and very clean. The app made everything easy to organize, understand the plan, and see the progress as well as the schedule. As an A type personality this was everything I needed to have confidence in the outcome. We can't wait to work with them on our next big project.

Select Cabinetry treated us with respect and much appreciate speed, design and service after…read moreinstall. i highly recommend them

we had a great experience with Select Cabinetree! They provide a schedule and stick to it. All the…read morecontractors were great. They have amazing attention to every detail!

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

DO NOT HIRE RAFFAEL BARROS FROM PROFOUND MARBLE & GRANITE…read more Shame on us for hiring Raffael "Raffi" Barros as our General Contractor and for countertops for our kitchen renovation. He will take your money upfront and will not pay the subcontractors (My deepest apologies Mary W.) We purchased 2 slabs of quarts for our countertops. Raffi purchaed one slab and remnant pieces and pocketed the difference. That left us with 3 obvious seams and large gaps in between the cabinets and countertops. Asked him to repair a tile that has a gauge in it from him removing the spacers with a hammer and he said he will put epoxy on it. I told him that is not what I wanted, and he said it would be too much work to take out the tiles and remove the thin set. We worked with him hoping things would get better and to our disappointment it just continuously got worse. We finally let him go and are left with countertops that will need to be replaced, a tile floor that needs to be repaired and regrouted. We paid $28,000 for what we thought was going to be a high level of professionalism and quality and an eye for detail that was not even close to being met. He is a fraud and would stay clear of him. Small claims here we come!

did the worst job ever on my kitchen counters , put the wrong sink in and put a seam right done the…read moremiddle of where the sink goes , had the owner come back to fix it and now it looks worse than it did , beware of this company and the service they provide , It it's horrible and they are dishonest as well

Nice showroom with friendly sales people. Good selections…read more Multi- step process: Showroom, Yard, Measuring and Installation. All steps were smooth and everyone was friendly and knowledgeable. Our installation team was young and not as experienced as I would have liked . Kept dragging counter top across cabinets as opposed to lifting it.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

I can't say enough good things about New Era. Rene and team came out to remove our tile backsplash…read moreand install new countertops. The attention to detail and focus on getting it right was great. We will definitely be calling New Era for our next project! Before and after photos included!

Excellent t quality and service. Rene was great to work with, and the results are top-notch!read more

As a green building supply, I have been looking for a beautiful, locally made, recycled countertop…read morematerial for a long time. Fortunately, the founder of Beach Stone was working on creating just such a thing. Beach Stone vanity counter-tops are stunning and the quality of the product is unmatched. Whether your focus is eco-friendliness or simply style, this material has it covered. Ceramic engineer Aron Buterbaugh has surpassed all the big names like Ice Stone and Vetrazzo in all respects. The colors are beautiful, the finish is durable and looks natural and the eco points are as good as you'll get.

From the owner: Meeting House Designs and Restorations is a specialist in restoring all natural stones as well as…read moreconcrete amd terrazzo. This unique combination of material knowledge is what sets this business apart from all others. Additionally this business has over 21 years experience with all of these materials coupled with an advanced degree in material science. We are not your typical contractor.

The first experience with Capstone was at the store in Methuen where we met Jillian. She was very…read morehelpful and friendly. Based on meeting her, we decided to use Capstone. The second experience was meeting Marcelo, the owner. He came to the house to measure. He made some suggestions and said the granite would be ready in a week. It seems they cut and polish it themselves. The third experience was with the installers. They did an excellent job. Our kitchen was not the easiest to work with so they used shims to make sure it was perfectly level. They left it looking beautiful and cleaned up after. There was a little problem and Marcelo came over right away to fix it. I would like to quote Marie D " Capstone installed my new granite kitchen countertop today. I could not be more pleased with the job they did. It's beautiful and fits like a glove which is difficult to do in an older home. The workmanship was impeccable. They were professional and it took less than two weeks from the day I walked into the store in Methuen" as this is how I feel also.

Capstone Granite is an amazing company to work with. I had hired a horrible company to redo our…read morekitchen, which ended up with them pulling out of the job after 3 weeks. I had hired Marcelo do do the Granite, but when he saw the problem we had, he stepped in immediately. He treats your home as he would his own. His work is impeccable, he is a true professional. All of his crews were equally professional and always left the house clean. He had great ideas and helped us with some of the design ideas with the kitchen also. I would gladly give Capstone a reference without a second thought. Everyone should be so lucky to have them do you work

Had new granite countertops installed. Russ was great...he met me at the supplier warehouse & while…read morewe looked at slabs, he gave me good advise on flaws to look for so I didn't get a slab with flaws that could compromise the integrity of the stone. He was really patient while I made the decision of which slab I wanted... didn't feel rushed at all. Then I had a simple question several months after the installation & he responded answering my question. I think a lot of places out there wouldn't bother responding months after the installation. Was very happy with the results & would highly recommend.

Elegance in stone just installed our new kitchen countertop and island. Amazing service! Timely,…read moreknowledgeable and courteous. Very professional work by Russ and his team.Thanks, Mike and Amy