Really disappointed in this spa. The reception persons were not friendly at all. The massage and body treatment we got we average and one was way to talkative. Not professional. read more

A friend and I recently had an amazing day at Zen spa. From the massages, to the pedicure, to the just lovely cozy caring vibe, it was an amazing day. Stacey made my massage experience not only relaxing, but also healing. Kait paid such close attention to detail with my pedicure that I left with feet that felt pampered and young again. The front desk staff not only knew their job really well, but also greeted us cheerfully and had some amazing water for us. Who knew that cinnamon, apples, and cranberries made drinking water an experience! Everyone helped us celebrate not only two milestone birthdays, but also a milestone in a health journey. I can't wait to go back! read more

Wow! Talk about a vibe ... a totally zen facial!! Ceci totally understood the needs of my skin and was able to customize my facial; my experience was so relaxing and my skin is glowing! I had a wonderful hour and already have an appointment set for my next facial. read more

I was gifted the Deluxe pedicure. Djuan was great. I haven't been good to my feet in so long..The Deluxe was amazing. It included massages like hot stone and paraffin. I highly recommend her and the Zen Spa. read more

I had the best massage ever by Lawrence and it was wonderfu. Very professional and love the atmosphere of the salon. love it

Professional receptionist upon entering. Beautiful clean waiting area. Great gifts and a variety of products to browse or purchase while waiting. Massage therapist did an amazing job and asked important questions about what I needed. Extremely satisfied with the service. Will definitely return. Warm and relaxing atmosphere. All around great experience. read more

I just got a massage with Olga, the best massage I've had in 2 years. I have MS and told her my troubles. My massage was awesome, I feel like my toxins were coming out after having infusion therapy. I really appreciate her, and recommend her. read more

Not my first trip to Zen Spa, but it just keeps getting better. Super cool vibe, lots of products to shop while you wait. All of the front desk staff were super friendly. HUGE shoutout to Lawerence, the masseuse. I had the best deep tissue massage of my life. He listens and asks about your needs and caters to them wonderfully. They even give you tips to help improve your back health. I highly recommend this place for massages. read more

Zen Spa is incredible. Staff is so kind and knowledgeable about their work. Go visit Zen for a professional new look! read more

Zen Spa & Studio Z - Got my hair done at Zen. It is incredible!! - Day Spas Near Me - West Fenwick, Delaware

My massage was amazing. The masseuse was attentive and made sure the pressure was comfortable throughout the massage. The spa is relaxing, smells good and extremely comfortable. I highly recommend! read more

do not recommend for nails. i was told i couldn't have gel because they have been getting negative feedback regarding the nail tech... not a great start polish came out uneven and looks like i did it myself. the tech had a good attitude, but if they have been getting negative reviews you would think they would do something about it, instead of having another unhappy customer. giving two stars instead of one because i did have a great massage with lawrence and he is amazing! read more

Zen Spa & Studio Z - Day Spas Near Me - West Fenwick, Delaware

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I was just at Zen Spa for the first time getting a haircut and I enjoyed Rachael and my new do! I loved the atmosphere and the grand staircase. The place feels like a treat inside and I was met with kindness in the entire process.. and I felt I received a nice haircut at a reasonable price. I have tried other places in the area since I've lived here and I think I found my fav. read more

Just do not go here. I know it seems convenient and you're on vacation blah blah blah. But as a local we have gone and like I said just don't go here. The problem with the place is that it's two stories and if you're getting a massage on the first floor all you hear is people walking above you. I had a massage there recently and I did not notice it to be quite as bad in the past so I was prepared to say that just one or two rooms were that way, my room just recently, but a very rude girl at the front desk when I attempted to voice my concern told me that's how the whole place was. So if that's the case really just do not go here. Moreover attempted to explain how terrible my massage was and I was going to point out what could've made it much better but instead again the girl at the front desk was so very rude and dismissive. I get that everyone's doing the best they can these days but I think when you're paying us essential amount of money to have with someone consider to be a luxury service you could at least be met with a friendly voice and a listening ear. Don't go here. Service is key and their front desk has none. Not to mention the noise. read more

I decided to try Zen spa last week for a spa day. I have done a lot of spa days so I thought the price was a little on the higher end. That was fine though because I was really wanting to be pampered. I had an aloe body wrap and facial. The facial was awesome but a little fast even though it was supposed to be 30 minutes it was more like 20. Secondly my body treatment was a lot of money but was nothing more than being rubbed down with aloe. It was supposed to include a neck and scalp massage which was not done. Overall it was a nice day but definitely not worth the money my husband paid. I did enjoy the girl who did the services. Just wish she was a little more detail oriented. read more

Today was my first appointment at Zen with Valerie for waxing. She was very friendly and did a great job. The spa is in an old house and I really liked the way it was repurposed as a spa. Very tastefully decorated. The staff spoke softly so not to interrupt other sessions. The waxing session was $30 more than I normally spend but I don't go that frequently and I really like it at Zen Spa so I'm sure I'll return. read more

In the past, I have enjoyed my massages at Zen Spa with Brian, who mysteriously disappeared. No one will tell me what happened to him. But this past week, I was disappointed with my experience there. First, I waited 10 minutes before asking if the therapist knew I was there (and I had previously checked in). The receptionist got up and brought him, and he said he didn't know I was coming. So communication is not great here. Who knows how long I would have waited if I hadn't spoken up. Although the massage itself was fine, the noise outside the room was not. There was a lot of loud cackling and "Oh Shit!" for about 10 minutes, which made it hard to relax. Finally, the massage therapist left and asked the offenders to quiet down. Did they? No! The noise continued for a few more minutes. It was obvious that the cackling staff did not care about maintaining a quiet environment for the customers. So as I was leaving and the receptionist asked me how it went, I told her about the noise. She disappeared and came back with an offer of 10 percent discount. Ok. But then I mentioned that the noise continued even massage therapist asked them to quiet down, and she looked mortified. She returned with the owner who took a defensive position and proceeded to justify the noise with an explanation of the building and a noisy sales rep. The receptionist was more sympathetic then the owner. So customer service is not the primary goal. read more

If I could give zero stars I would. My husband and I had a massage scheduled for our vacation this week, have been looking forward to it all week. They call me 2 hours before the massage cancelling for "medical reasons". Nothing they can do to compensate, did not offer to schedule us in before we go home. This is an unacceptable way to run a business. I will never try to book a massage here again and will make sure my friends know. read more

Wow! This is a fantastic place to go relax and enjoy the serene surroundings. They have a beautiful and large space that feels like a you're being transported back to a time when life was slower. My wife received a pedicure and hot stone massage while I was treated to a 75 minute hot stone massage. Sarah was amazing and I didn't want my massage to end. She made me totally relaxed and I just melted into the table. Both my wife and I were incredibly impressed by the friendly, genuine staff and their obvious love for what they do. We would highly recommend this spa to anyone who is looking to unwind and untangle the knots in their back! read more

Had a great Swedish massage this weekend with Julie. Although she didn't ask, the pressure was great throughout and she spent a good amount of time on my arms and legs vs my back, which I am not usually accustomed to, but welcomed. A very relaxing experience overall and I would recommend Julie. My only complaint is that the walls are very thin in the massage room and I could here everyone in the hallway walking by and talking. read more

My husband and I had a relaxing and wonderful experience at Zen! Chelsea gave me a fantastic facial! She was delightful, professional and a Master of her craft. Cesar gave hubby a great massage, focused on relieving specific points of tension. Appointments were easy to book online together, staff was friendly and attentive. read more

I've been to the hair salon two times and couldn't be more pleased. Kristin has given me two wonderful haircuts and I am very happy and will return for more. She listens to your concerns, takes her time and makes you feel wonderful. Very happy customer. read more

Cesar was absolutely amazing. His hands were like butter and it was the best 90 minute massage. The staff was professional, if you don't have cash for a tip, there is an atm inside. The facility was clean and comfortable. Again, get a massage with Cesar as he will not disappoint! read more

A friend booked us massages here while see were in town and they didn't disappoint. The spa is unique in its style, I guess it's a old house, very large and nicely decorated. Great gift shop area. I had a massage by Mark and he was incredibly professional and very good masseuse. He worked on an SI joint issue I had with the knowledge of my PT, I was very impressed. Couple of my friends had the hydro facial and said it was amazing and done very well. Would definitely go back next time. Only complaint is Front desk is little slow. They were polite just seems maybe the computers need an update. read more

Had a great balayage and cut by Kimmie! She had great recommendations and kept my hair looking natural while giving it dimension!

I have been coming to Zen Spa for about a year now. There's no doubt the place is beautiful. They have tons of product and offer every service you can imagine. My only complaint is that the front desk staff is consistently unfriendly and make you feel you are highly inconveniencing them. It's weird and uncomfortable. At first I thought this was just a one time thing but after coming here several times, I can tell you it's a regular thing. Other than that, I'm pleased with this salon and feel it's priced competitively. read more

This Spa was anything but "Zen". Not to mention is it overpriced, but it was also an underwhelming experience. The waiting room is more like an awkward living room where you have no choice but to be sucked into the couch while you wait. The lighting in the bathroom was practically nonexistent and I felt as though I was in a dark closet. I understand Studio Z was recently opened, but after getting my haircut I couldn't even look at the back because a second mirror couldn't be found. Upon styling my new haircut at home, I discovered that my bob was VISIBLY unevenly cut and very choppy (which is exactly what I asked not to do during my consultation). The shampoo and conditioner that I was talked into buying has also failed to exceed my expectations which is appalling considering the bottles were $20 a piece. Not to mention my pedicure. After I arrived back to where I was staying, I realized that I had a sharp sensation and pain in my toes. When I looked down I saw that not only one, but two of my toes were cut right in front of my nail. And $45 for a shellac manicure? I just don't even know what to say about that. So, to sum up this trip to "Zen" Spa, I paid $200 to have a mediocre haircut, get my toes cut up while getting a pedicure, and a shampoo and conditioner set that feels no different than the stuff I could buy at Walmart for $3 a bottle. Maybe at these outrageous prices you could at least offer your clients wine or something other than that cranberry and orange infused water that tasted like it came straight from the tap. None of the services I received justified the overpriced price that it came with, it's safe to say that I won't be returning back here when I am back in Fenwick because I have much better things I can spend $200 on. My $200 would have been better spent at the Bayville Package Store. ****UPDATE: I called and spoke with the Manager on Friday January 9th to express my concerns. She seemed to be genuinely concerned with what I expressed to her about my experience and she said she was going to "investigate" and assured me that she was going to call me back. It is now January 22nd and I am still yet to hear back...and I probably never will... read more

It was time to rebook a hair and nail appointment and I didn't return to Zen Spa. Brandon is a great stylist but the customer service from the front desk is lacking and unfriendly. They lost one of my appointments and scrambled to find me a manicurist who asked if they should run an errand before taking me. Meanwhile another employee worked on her own toes. You are offered no refreshment in the waiting area, no one escorts you to your destination. The experience is awkward and that's not what I expect for my hard earned money. read more

Amazing massage and great customer service. Love Zen Spa! Will be coming back.

A great place to relax and get a massage and facial. Men friendly. Very polite staff. My daughter and I went there last summer for the first time. It will be a routine stop for us this summer. read more

What a wonderful afternoon I just had. After being turned away at another spa, I turned to Zen and couldn't have been more pleased. Amanda and Brian were awesome. Everyone was professional and the services were phenomenal. I will definitely schedule my appointment here the next time I am in town. Money well spent!! read more

I had a massage with Olga and a facial with Bree - sorry if I spelled your names wong ladies. Both were wonderful. I had a CBD massage which was very relaxing and helped my back which had been aching. My facial was also nice. I had been in the sun more than usual with little to no sunscreen -eek. Bree was very conscientious that my skin was sensitive and only used products that would not irritate it more. My face felt very nice, soft and clean afterward. read more

I've been going to Kate D. for my pedicures, and, Kate does a perfect pedi, super nice to chat with and the mani, pedi room is separate from the other rooms, which is great. Also, when you go in, folks are friendly and the waiting area is super Zen, I could sit there all day. It's a total Zen Spa for sure. read more

Visited while celebrating a birthday. Called while 15minutes away thinking my appointment went through. They were able to accomodate my request and get us in with a 10 minute wait. They were welcoming and the couples massage was amazing. Brain and Sarah were great. I little pricey but was definitely worth it. When I visit again I will definitely get another. read more

Great spa especially for a group. We went there for a bachelorette weekend. They have two nice sitting areas to hang out. My massage therapist Emily was great for deep tissue massage. I wish I would have gotten 90 minutes instead of 60. Others were really happy with their massages and facial as well. Great relaxing zen decor. Must try if you are in the area. read more

Came into town and needed bodywork after a long travel... Zen, got me right in, has very friendly staff and a fantastic massage therapist, Tiffany Siegler! Had a wonderful 90min massage and can now enjoy my vacation minus pain! Thank you! read more

Had a Swedish massage today with Brian. It was fantastic. I felt totally at ease. Right from the start he asked me about the temperature of the heated bed. Yes, a heated bed! I have visions of coming here in the winter and being enveloped in the warmth of the bed. Melanie (I think that was her name) was really pleasant on the phone and very accommodating when we arrived for her appt. I will definitely be back! read more

I got the best massage here from Sheila! Loved it. Would go back every week if I could. I have never been so relaxed :) We went with a wedding party and got amazing services - massage, facials, mani-pedi, etc., plus a spa lunch. Really nice, and the coordinator could not have been sweeter to work with. My only complaint was I got a clear skin facial and my skin felt very dry for a few days after. So I would not recommend the clear skin facial unless you have really oily skin. I probably should have gone back for a more moisturizing treatment, and would have if I lived closer. Either way, would recommend for anyone looking for a pamper while at the beach! read more

Beautiful spa with a very friendly and attentive staff!! I was lucky enough to receive the wild berry detox treatment and hydra facial. Hydra facial is the BOMB!! My massage was wonderful as well with exfoliation, lavender....beyond relaxing. The pedicure was a perfect ending. I will definitely be back, love, love, love this place!! read more

Came here for a couples massage and was very satisfied! Very relaxing atmosphere. Massage therapists did a wonderful job. Really love the decor too. read more

Was at Zen Spa in Fenwick today. The place is beautiful and immaculately clean. The staff is all so friendly and make you feel right at home. Very relaxing atmosphere. Was there for hair appointment and will be going back to Jack Howard for all of mine and my family's hair needs. I honestly just cannot say how much I enjoyed my afternoon there! read more