If your visiting the area have to stop here!!! Amazing variety would definitely come back…read more Excellent customer service!! Thanks again

I actually ended up at this Black-woman-owned dispensary on a whim since a friend and I were…read morenearby. I loved how local it was inside with the Springfield skyline painted around the walls. The parking lot is hella confusing, that's just about the only negative. From security to counter service, everyone was friendly and helpful. They had a couple of sales so we went with their 2 3.5/$35! They offer flower, edibles, etc. a little bit of everything for anyone looking. Not sure what the Deli counter was giving but I'd be intrigued to find out.

Great selection, vibe and very knowledgeable staff. We were just driving by and stopped in - found…read moresome great options to help with sleep.

If you're in a mental health crisis look no further than the customer service chat at Theory. They…read morewill support you through this journey and help you heal.

Went there a couple of weeks ago and ordered ahead online. I got to the store and the gentleman,…read moredidn't catch his name, was extremely pleasant and got me out really quickly. I was nervous the first time I set foot in this place as it was my first time in a dispensary. The staff made me feel at ease and took the time to explain the different kinds of cannabis and the effects. They asked me what I was looking for and offered me multiple options. The products are great and has become a part of my sleep routine ever since. Great place if you're new to cannabis or a regular.

Liberty has the best vape deals in the area and a pretty big range of products. Friendly staff and…read moreeasy in and out.

Line moved along nicely. Good products...customer service has improved. and the product…read morepromotions and descriptions posted on the internet are the same as in the store. that wasn't always the case

Best dispensary in Massachusetts hands down ! Best sales ! Always stop here if in the area and need…read moresomething!

Jason is by far the best bud tender I've met. Knowledgeable friendly and makes our trip worthwhileread more

Definitely my favorite dispensary!! Always a good vibe and very professional, I've been going here…read morefor about 3-4 years now and never had an issue, everyones really helpful and knowledgeable about the products. Just wanted to thank Khalif for his positive attitude and excellent customer service.

Crappy company quick to take your money but no help when needed. They can not help you with…read moreanything other than taking your money. I literally had to tell them to stop calling and emailing me after I asked for a refund. DONT CALL ME ANYMORE! DONT EMAIL ME EITHER!

Used to be good . No more though . When the state drops their fee the canna care docs just added it…read moreto their own fee so they can keep it at 150 when the other places in ct only charge 45 . And they dont do anything . You stilll have to register yourself with the state . Just call the online place 45.00 bucks instead . I figured because that would be easier , but they just tell you to do it yourself and if something goes wrong they will tell YOU TO CALL THE STATE . Then if its still wrong and have not been able to get it because of whatever reason there is no refund and there is no where to go because they do not have any open store front to walk into . Its just not needed anymore and its nothing but a rip off

Amazing product. It has helped me with my cancer symptoms and immune system. Affordable and qualityread more

They are a scam. Do not purchase anything online! Ordered and never got responses, or anything at…read moreall!

Been going to this place since open. I wouldn't recommend going anywhere else in the area. Every…read moreemployee is great and knowledgeable. Get deals and a great variety. 10/10 thanks for being awesome guys

Canna Retreat is an excellent dispensary. It is independently owned, and the associates are well…read moreinformed, courteous, and friendly. They offer great products, including cannabis infused ice cream, which is absolutely fantastic! It's a rarity to find as many cool edibles as they have to offer. Great selection and reasonable prices, as well. I can't wait to go back!

Misleading thc percentages. Many extracts are THCa extracts and they still list a high thc level…read morewhen its actually high in thca which has no psychological effect. Be careful out theyre they are definitely mislabeling. The pass has the same oil from the same companies, just labeled correctly. Prices were fair.

I use to love when it was bloom brothers and had great prices and good selection. Hate to see that…read moreall change and prices going up for products that been out for years.

I need a gummy to recover from this shopping experience…read more I found the one person in the store who couldn't answer a single question. I was so excited to come here, as these are my favorite gummies. Even though I live in NYC where there are plenty of dispensaries, I always ask my cousin to make an Insa run for me and meet me at the family function when I need to stock up. The shopping experience could not have been a bigger disappointment and I left incredibly stressed. I was asking about other flavors of gummies I haven't tried yet. I asked what the difference was in composition. The store clerk told me they were all different flavors. I said I understand that and asked about composition again. Then said they're all the same because they're 5mg. I couldn't believe I had to hold his hand through this entire interaction and get more specific. So I asked about to THC/CBD ratio and TAC. Then I asked another question that he couldn't answer and quickly realized I should stop and get in line and GTFO of there. Then when he was ringing me up, he told me there was a buy one get one free sale, which is not how the products were rung up. After about 5 excruciating minutes of back and forth, the kind gentleman next to him at the register finally leaned in and told me the BOGO deal is only good for one product. I asked why the clerk didn't tell me that in the first place and he said he didn't know, then the clerk next to him showed him a laminated sign attached to the register that clearly stated the BOGO deal terms and restrictions. This guy couldn't answer product questions and couldn't explain the price of things, so basically he's just a warm body collecting a paycheck. I'll probably be back because I love the gummies, but I'll avoid him next time.

This Insa is our fav we drive up from CT - even though there are Insa's in CT none compare to the…read moreselection here in Springfield. The Betty's Eddies are delightful. The service is friendly & efficient, sometimes they even have samples.