Excellent response time, and very friendly, professional service. Cost for service was also welcoming. My central air quit working, in the midst of humid, mid 80 degree weather, yesterday. I have two senior dogs, and it is very important that they stay cool in such hot weather. A house can get really hot, quite quick, when the air quits. I came home, to my house, last night, and my small dog was panting pretty hard... then I realized it was 82 degree's in the house, and no cold air coming out of the vents, and the outside air fan was not turning, and was making a concerning noise, I felt immediate stress...OMG what does this all mean?? I shut the HVAC off, and started fretting about the possible expense. I called the company, at 8:30 last night, and had a return call back within five minutes! Lance offered to come that evening, or the next day. I opted for the next day. A technician, Scott, came when promised, got my system repaired, and did not even try to sell me a new system, even though my was build in 1989, and is very old! I will definitely have them install my new HVAC for me... when the time comes! I got a break, so now I can save for the time when I need to replace. A great company to work with! read more