Horrible service + Damaged my wheels. Being busy is not an excuse for rushed, careless work and…read morepoor customer service. From initial phone call, zero accountability taken, but I sent an email and giving them a chance to make it right, in which case I will update this review.

I have been a customer of Tire Pirates (Chinook) for 15 years and purchased tires for 2 vehicles as…read moreneeded. I have found their prices very competitive and the service great. I have also had our vehicles serviced (after warranty expired) by their mechanics and been totally satisfied. They don't upsell service work that isn't required and their prices are very reasonable. I trust them and highly recommend Tire Pirates.

I have never used them and never will. Their drivers are extremely aggressive and dangerous,…read moreespecially in the industrial areas.

This company is great! After a low tire, 3 days after a rim change, they not only found a quick…read moretime slot to pop me in, they fixed anything that might be leaking and gave my car back fixed, and FREE. They did a great job, timely, effective, asked about my kids and didn't charge me (had no connection to them swapping my rims). Fantastic service! Long term customer care and retention is fantastic.

I definitely would not recommend this Kal Tire branch…read more paid full price for the repair of a leaking valve stem on my Honda CRV, turned out that the leak had not been properly repaired as it still leaked afterwards. took my vehicle back to this location and they informed me that I would be charged a 'bay rental' for the privilege and inconvenience of having to return after paying for work that had not been properly completed. avoid this place at all costs unless you intend to pay twice for shoddy work.

I had a tire leak and was able to get an appointment for repair the next day. I was told everything…read morewas fine and off I went. About 18 hours later I'm doing to work and I suddenly hear a scraping sound. I get out and see the tire has become dislodged from the rim. I understand mistakes happen, I understand complications come up. When I was able to speak to a manager they addressed all my concerns and were able to come to a very agreeable offer to correct everything. I think it shows a lot of integrity when a business acts like this. I was turned from a disappointed customer to a very satisfied one.

They know their business and their suppliers. Will fix while you wait with good conversationread more

Honest, reliable craftsmanship coupled with excellent customer service. Mike's is an integral part…read moreof the friendly Mardo Loop community.

Got in right away. Staff was really pleasant. They fixed the tire and the price was fairread more

Have been servicing my tiers here, they are consistently great, service is friendly, and the…read moretechnicians are very professional. Good pricing on new tires too! Would highly recommend them! You can also do wheel alignment here.

Kal tire always friendly and fast and open about their service and pricing…read more If you need new tires or patching existing tire seek out Kal tire!!!

I originally went to this kal tire mainly for convenience since it's close to where I work. Now I…read morewould say I like coming here. Front desk staff are really friendly and knowledgable and always forthright with whichever situation your car is in. They never pressure sell, just give you their input, your options and allow you to decide to go ahead or not. Room for improvement: would love this location more if they offered noon appointments, but not the end of the world, will still recommend this location to others.

I took our car to Kal-Tire (9950 Macleod Trail South, Calgary, AB) for winter tires on Thursday,…read moreNovember 6, 3:30pm. I arrived back home after dark. The next morning, my husband Peter was loading our car and found one of the emblems from the center of the wheel sitting in the back of the car. The emblem was cracked and there was a crack in the center on our passenger rear wheel. Driving soon after, that particular tire reading in the car dashboard would disappear then reappear off and on. My husband called Kal-Tire that morning to let them know about the wheel and sensor. I took a photo of our car dashboard with no tire pressure reading for that tire. November 13, my husband called again. The girl on the phone didn't understand the difference between the tire and wheel, and kept wanting to book an appointment for us for new tires. My husband finally asked if we should bring our car in and she agreed that we should. I took the car back to Kal-Tire that afternoon. A woman, who was unfriendly and difficult, looked at the wheel and suggested that I just found the emblem in the back of my car, that it had been in the back of our car a while. I said no. I reminded her of the sensor issue. She took our name and info and said the manager would call. He didn't. We called again on November 14, and talked with Jacob, a young guy, who was much more helpful. He explained that the damage was not noted in our file on the computer, but it was noted in the printed notes. Jacob suggested taking the car to our car dealership for a new cap and emblem, and we would be reimbursed for new center cap, emblem, and work needed. I called our dealership, ordered the emblem, waited a few days, and picked it up November 19. Immediately afterward, I called Kal-Tire to book an appointment - I was put on hold. After 9 minutes, I hung up and drove to Kal-Tire. After waiting to be seen and for an employee to check our sensor, he came to tell me that it isn't going to read because it does not have a sensor (it does). Another employee looked at it a second time only to give me the same information. I showed them the photo I took of our tire reading on the dashboard. After not listening to me, I suggested that they call my husband. After talking with him, they booked yet another appointment to bring the car back and have the sensor fixed. November 25, our wheel and sensor were finally fixed properly. When I asked for a printed receipt, the woman (same woman who helped me before), handed it to me and said "No proof that it was us that broke it but we fixed it for you anyway." Horrible customer service. We won't be going back.

Booked online for winter tire change over & was given notification of a 2hr appointment time…read more Arrived early & confirmed the 2hr appointment. Arrived back on site & my car was still in the same spot. They had not even started the change over... then rushed my tire change over (did receive a % of for trouble) Got home & they only changed 3 out of the 4 tires. Got ahold of closer Kaltire & they got me in directly & then also told tires were not balanced either. Went back the next day & demanded my $ back was given it, as I had documentation & photo's to prove. Would not go back to this Location Found out they had new management they need to fix many issues at this location

If you drive a manual transmission DO NOT bring your vehicle here. None of the mechanics knew how…read moreto drive one, however still attempted to, doing damage to the clutch rather than telling me they were incapable. They even left a note in the inspection about "Clutch Performance", the clutch is only 2 months old and had ZERO ISSUES before they drove the car. Additionally, they tried to tell me I needed all new brakes and rotors when mine are more than perfect. Overall, I would never return to this shop and would advise you do not come here especially if you drive a manual transmission.

I have been taking my SUV to here for a few years now, and I have been nothing but happy with the…read moreservice that I have received. Everyone is incredibly friendly and knowledgeable. I have been telling everyone about them.