I love Zaxby's, and i love this location. This Zaxby's franchise is right in the middle of everything in Winter Haven, right next to Citi Center. I usually have Zaxby's at least twice a month, it's very appetizing and a good meal every once in a while. It's delicious, and the staff here is very kind and helpful. They always have a very clean restaurant, and I have never had problems at this restaurant. If you have never been, they are a chicken finger restaurant, similar to Guthries and Raising Canes. All of the food is very good, especially the Chicken Finger Plate, with Zax Sauce; the chicken is crispy, the fries are hot, and the sauce is tangy. The restaurant has a lot of seating space, and good music playing. I highly recommend this to anyone looking for a better fast food meal. read more

Zaxbys - Chicken Finger Plate. Zaxby's - Fast Food Near Me - Winter Haven, Florida

I ordered a fried house salad at zaxby's on 3rd St in Winter Haven, Sheraton took the order, TaKayla closed with payment. I only requested no onions, when I got home (5mins later), I found a salad with lump lettuce, no cucumber, no tomato. I called back to zaxby's, spoke to manager (Ted, a lady), she was sooooo rude, told me next time buy a salad from somewhere else. Then, I called Cooperate office to complaint, they told me the a area manager would call me in a couple days with an apology & a coupon. It's been a week. That was not the 1st time my lettuce was lumpy & salad was wrong. Managers there are rude, nasty people. Don't care about their food or customers. WOULD NOT RECOMMEND!!!! read more

This location was ok, the other location at 7454 cypress gardens is better and their employees at the other location remember you!! The food was fair and the employees fine nothing extraordinary to report read more

Every table was filthy, yet not one table was taken by a customer. Only an employee lying in a booth. People working there hate their job. Will never eat at a Zaxbys again and told my family never to come back either. read more

Man we need one of these in northern Virginia!!!!! This is a must every time I'm in Carolina. read more

Zaxbys - Traditional Wings and fries sweet spicy - Fast Food Near Me - Winter Haven, Florida

We went to this place because of the advertised salad. We go 2 sensational salad and a BBQ wing dinner. The salads were thrown together. Clumps of Chinese veggies were thrown on top it was so different than the last time. The floors by the counters were sticky the soda area was sticky and needed attention from a staff person. We found a large table that floor was sticky. The top was clean. So we ate at that table. 2 salads could be put together to match the tv ad. And what we had before. The competition would be oriental chicken salad from applebees. I've eaten those salads for 15 years or so. They are so much better than this salad they served us. I choose to not go back to not stick to the floor and see a dirty area. read more

I pulled into the parking lot when I got lost. I decided to grab a quick bite because I had been on the road for a while and I wasn't sure what options I would have when I got to my destination. First off, I am a fan of Zaxby's. It was my go to chicken joint when I lived in GA. However, this location leaves alot to be desired and I doubt if I will be a repeat customer. The staff was more engaged with personal conversations than doing their job. I asked for well done wings as I don't mind waiting the extra time to cook them thoroughly. I received a barely cooked batch of mostly drums with more blood and veins than I could care for. I prefer flats so I was turned off instantly. The soda machine was out of order and they don't offer side salads as an option so I settled on fries. I threw most of the meal away. I won't be back. read more

This was the worst zaxbys I've ever been to. Started with the wait in line( taking care of drive through before in shop is not good business) took 20 minutes to order. I then waited almost 30 minutes for my cobb salad and 5 boneless wings ( they gave me bone in and i never got the fries that come with the meal). This job is not hard at all, my 3 year old niece knows how to read and cook and she's probably better than these slow sorry employees. I don't see me EVER going to another one. Wish chic FL a was open on Sundays. read more

Zaxbys - That's my bill. - Fast Food Near Me - Winter Haven, Florida

Good food and service. Prices are a bit expensive but who isn't these days. I would recommend this restaurant.

Food was hot and and fresh as always. But they put bacon on my Cobb salad when I asked for no bacon. Please listen and follow directions. They offered me to up my meal for .80 and gave me the same amount of fries as if I didn't upsize my meal. read more

Food was good, every table was dirty, the restaurant smells bad. My so couldn't get a barbecue sauce for his chicken. Blahhh

A worker stole my bfs card information and is testing it there. (Keeps getting declined) Went to talk to the manager (same manager that belittled me when she did something wrong) she said oh stuff happens. Then continued to tell us they recently fired someone for stealing card information. Then just said sorry we can't do anything unless it goes through. This place's management is a joke. read more

Fries are ALWAYS cold and the chicken is a hit or miss if it is good. Today it was not, left in grease too long tasted old and just disappointed. read more

The most impersonal service I have ever had at a Zaxby's nobody really wants to work but for gods sake earn your paycheck. Winter Haven location on 17 is terrible read more

Definitely do not go there. Zaxbys is a regular for me and i really enjoy their food but this...I got a chicken tender meal with extra fries but my meal had a regular ammont of fries so i went back and asked for a little extra since i paid $15 for one meal!! The manager argued with me over extra fries And then got angry and called the police. Dont reccomend read more

Food is always fresh & hot. Excellent salads too. For a wing place, the drive thru moves quickly. My favorite sauce is Tongue Torch, but be sure to get extra ranch or blue cheese because it's hot! read more

I found a piece of wood in my fries and the manager accused me of planting it there. Do not eat there, they put strange things in your food. Now I question what they could have put on my sandwich. read more

Every time we go here there seems to be a problem. Their employees seem to hate their job and because that I feel like they give horrible service. They never have sides in stock I end up with double fries. Their food is cold 99% of the time. And they seem to not want to include a Zax sauce instead they put 3 ranches when we specifically told them we don't like ranch. Called and the manager wants me to go on a different day to get a refund because his employees can't do their job right. And the drive through girl Ajeleah was extremely RUDE and wanted to charge us twice. I don't recommend this location to anyone. I've never had a bad experience at a Zaxbys until I moved to winter haven and came to this one. Don't waste your time just go to chick fil a. read more

Good damn chicken period. Fast friendly and fresh. Chicken fingers will make yo tongue slap yo brains out. Makes me wanna shout...kick my heels up and shout. Okay...okay...they said the review was too short... Have Mercy! read more

This is literally the only Zaxbys in the 5000 zaxbys I've been to that said the COULD NOT toss my grilled chicken in tongue torch for my grilled chicken salad. I was told "they aren't allowed to." Well I left because of the absurdity... I get this exact same salad at every zaxbys I go to Grilled house salad, no fried onions, tossed tongue torch- they wouldn't do it! read more

Been to this Zaxby's many times in the past. Nice place to sit and eat. Service is always nice and friendly. My favorites are the club sandwich, the chicken salad sandwich and the fried mushrooms. The fries here are horrible (get a different side). Sweet tea is always pretty good and I love the crushed ice. One complaint... Stop charging me an extra quarter for dipping sauce. read more

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Chicken was amazing. Meal came with Texas toast and seasoned fries. Which were surprisingly very good. Love the atmosphere of the place. Very nice employees. Highly recommend this restaurant. read more

Zaxbys - Fast Food Near Me - Winter Haven, Florida

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I like Zaxbys, and go often, apparently to often, because Zoe... (Hope i have her name right, i should really ask) Remembers me and my special requests at the drive thru every time. I dont even have to ask :): She is always smiling and is a pleasure to deal with. If Zaxbys corporate office sees this, you have a great rep at your Winter Haven store in her. Good food, reasonable prices. read more

Great chicken and fries. Being an out of towner I just wished they had them were I live. Its like if PDQ and McDonald's had a baby but with far nicer interior seating. Will be back every time we go to Legoland. read more

Great food and great service. A little on the pricey side for fast food, but the quality of the chicken is definitely worth it

Friendly, fast, delicious. Very clean and great drink and food options.i love zaxbys but this restaurant in particular is well managed.

All of my friends know me and chicken go hand in hand. So zaxbys is my go to place the zaxbys sauce is to die for in my opinion,I could drink it that's just how tasty it is. I always have the big Zax snack meal and when I'm extra hungry I grab the chicken finger plate. I have found a new love for zaxbys when I came across the banana pudding milk shake I think it may be better then my grandmother's but I'll never tell. Definitely worth the money. read more

Got food poisoning from this place never going back I got the chicken strip platter with a side of buffalo sauce witch I think was what got me sick.. read more

I was curious about this place. Not crowded. Fast food chicken with a nice atmosphere and easy-peezy parking. Delicious fried chicken wings, fries, sandwiches, cole slaw and all the drinking you want from the fountain. What more can I say? I really am not hard to please when it comes to grub like this. read more

Poor customer service and terrible management at Winter Haven, Fl location! Incompetent staff. I ordered my food in a way to guarantee freshness, manager rather give me a refund than provide service that I literally paid for. Gladly not all Zaxby's are made the same. Willing to drive a distance for great food and service. read more

Ordered a 4 finger plate only got 2 fingers that were scrawny at best. Won't be going back

Worst experience I could ever have at a establishment manager was very rude and hostile via phone when I called about my missing card I told her I live way in Lakeland and they inconvenienced me by not giving me my card back at the drivethru which she told me is was my fault I stated don't cut my card she said I'll do whatever I like with it since your not her to claim it very spiteful response I will tell everyone I know to avoid this place like the plague and this is not how I remember this place use to be loving and hospitable now it's worst than a KFC in Mia read more