My food is literally always terrible , never fresh and the toast is hard as a rock! Received a tea with no ice tonight ?????? When I order half sweet tea half lemonade. I'm never coming here again 3rd strike read more

Zaxbys - Hard toast - Fast Food Near Me - Winston-Salem, North Carolina

Went and grabbed a late lunch. Decided to try the surf and turf meal. Got back to work and opened the box and was immediately pissed. The shrimp was burnt (I thought it was hushpuppies with how dark the breading was) the Fries were cold and hard, the texas toast was stale, and the chicken tasted like it sat under a heat lamp for several hours. The only thing that didnt go in the trash was my drink. What a waste of $15 read more

Foods great but everytime I go here I ask for extra seasoning on my fry's because this location does not season them well. I used to work for a zaxbys back in highschool and I know this is not how it's supposed to look. Better yet I didn't even get my extra seasoning. read more

Zaxbys - No seasoning - Fast Food Near Me - Winston-Salem, North Carolina

I went to zaxbys tonight with my family and nothing was correct. My fries were cold and no seasoning, my drink was wrong, the toast was very raw, the service was terrible the lady in the drive thru was very disrespectful when I asked for my right drink. Not eating here again. read more

Food was a little cold but otherwise tasted good. Drink size is huge for a medium and worth it. read more

Zaxbys - drive thru - Fast Food Near Me - Winston-Salem, North Carolina

The new salad with grilled chicken and an egg roll. I can make 2 meals out of it Had it 3 times last week. Dressing is perfect or no need to use it read more

Not bad at all! I liked that the salad was made to order and not premade sitting in a fridge for hours. It tasted fresh and I would order it again. Inside was a big seating area and looked clean. read more

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I, honestly, don't get why there are so many horrible reviews for this particular Zaxby's since I've only visited it once (earlier tonight). Still, my particular "drive-thru" visit just went by fine and fast. My food (chicken and French fries) and toast were ALL served fresh and hot, and the service was swift. Mind you, I was the ONLY patron there to drive up and order dinner ...but, still, there are no complaints from me. I will definitely revisit in-hopes that it stays that way. read more

Zaxbys - Fingers and fries ...for my face! - Fast Food Near Me - Winston-Salem, North Carolina

It's fast food but decent price. I got a Kickin Chicken sandwich combo with fries and drink for $8.09...weird price but good enough. The place seemed clean but as usual the people who work in fast food could care less. read more

Food was delicious. Staff are friendly. The cashier charged me for an extra plate that we didn't order. The manager refunded us the money when she didnt know how to do it. Friendly staff. You wait for your food while it's being made so I guess it's fresh and hot. read more

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For a while now we have only gone to this Zaxby's when it is convenient. After this meal, we will no longer go there. I do plan to speak with the manager to let them know of the poor quality of the food. We have been here several times and we always get the same thing, one of the salads. This time the veg was so poor I had to leave a review. Both the tomatoes and cucumbers on three salads were translucent and pitiful. One of the salads had chicken so there is also bacon on the salad. The bacon that was on that salad didn't even look like it was a whole piece and shriveled up and burnt. While we understand the difficulties of Covid, we also understand that people are getting takeout more often rather than dining in. Some restaurants have really stepped up their game and others have not sadly. While the staff is very friendly, that doesn't make up for the lack of quality. We went through the drive-through to order three salads and had to park and wait. There was one car ahead of us that also had to park. In the meantime five or six people behind us also got parked, but somehow received their food before we did. It took 20 minutes to get three salads. Maybe those were call ins, we really don't know. We regularly go to the one in King as their quality is better consistently. read more

Food and service was great but smelt of pot upon entering restaurant. Restaurant was clean.

They've gotten my order wrong twice. The latest time I ordered a fried HOUSE salad and received a fried COBB salad.. which included egg & other items I definitely did not like on my salad. Easily plucked out but still disappointed with the outcome. I'm not even going to mention the sanitation.. This isn't usually my Zaxbys - I've just been close to it a couple times and craved some Zalad, but I definitely won't be returning to this location. read more

Stopped for supper like I have many times at this location and there has been a lot of staff change here but today they made me so upset I didn't want anything from them. After receiving my food through the drive through window I always check my order before pulling off and saw they forgot my salad. I waited for the girl to come back to the window and told her I was missing my house salad with grilled chicken, she walked away and came back to ask me to see the bag.... To see the bag,,, this salad keep in mind was the cheapest thing on my receipt. I told her after handing her the bag she requested that I wanted my money back and she needed to come and check my car also to make sure I didn't have it in there because she made me feel like I was stealing an 8.50 salad and lying to her about it. Can't believe this girl maybe 18yrs old was treating me like a child over this salad.. So rude, I will never eat here again! read more

Dining room was randomly closed. No sign, just a locked door. Called to ask about it and the worker hung up on me. I find it funny they'd close the dining room, because it's not like they ever clean it at this location. We also can hardly ever get someone to help us because they're around the corner on their cellphone. Pathetic location and management. read more

This location served me fresh,hot food and it was fast. I'm just not a fan of Zaxby's I think. My first time ever I got wings and things, which I heard was the best. I didn't really like it.This second time I ordered three chicken nibblers and the food is just okay. read more

I first time trying it, and I must say, it was very good and delicious! I wish they will build one here in Cleveland Ohio.

Horrible service and ridiculously over priced wings. 10 of this company's wings for $13 is a joke. They are TINY, smallest wings I've ever seen. If I could post a pic I would. read more

Went here for lunch today and the drive thru was a little slow. I was surprised the restaurant was not that busy for lunch time (time 12;30PM). I ordered the wings with fries combo and was a little disappointed. My fries were not crisp and the piece of celery, yes I said piece was not fresh. The chicken was just okay. I am not to sure that I will be back to this location again because I was not wowed by the food. read more

Horrible! Everything was cold, toast was burnt, didn't get my sauce, system was down. I was pulled and had to wait a good 20 minutes and everything was cold. read more

It's zaxbys. It's Universal no matter where you go. The chicken is good. This store is clean, the owner personally delivered my food, the wait wasn't long. It was really nice. Plus they have the coke free style drink machine which is amazing by itself. read more

I have yet to receive a correct order from this location of Zaxby's. I have had to wait long times for my order more than once. The first time I was an eat-in customer and waited my whole lunch period and then some before my food was ready. I had to check on the status of my order multiple times. The 2nd time, I was a drive thru customer. When I pulled up to the window, the order was incorrect and then they had to make more grilled chicken and told me to pull up and wait. I waited and waited till I had to go inside to retrieve my order from the shelf where it had been sitting. In addition, there were multiple times where I asked for grilled chicken on my salad but received the fried chicken or I asked for no bacon, croutons, etc and of course they were included. read more

The service is great, the food is great, and the employees were very nice. We will definitely be returning to this zaxby's.

Been here 3 times and keep thinking it's a fluke how bad it is but no, it's real bad. When they get the order right (1 of 3), the food is just terrible. Chicken wings are way over cooked and the sauce is mediocre at best. Well, as they say, 3 strikes and you're out! Never again. read more

Newer location. Fast counter service, kinda slow drive-thru. Consistent flavor/quality to other locations. Clean dining room and friendly staff make for an enjoyable visit. read more