Today I came in to order a big Zac snack fingers in tt. However when i got in I didn't even wanna order because of the fact they had only one cashier at the front. She looked so stressed I felt bad for her. Only one cashier with all them order in there bored. If that's how yall treat y'all employees i don't know if I can keep coming here. She was asking for help, no one was listening to her she was trying to keep it together but I knew she wanted to leave. People in the back were not listening to her you could hear it in the way she had to keep asking them to fix food. I just felt bad for her honestly. Maybe next time get her help. I just wrote this to bring attention to lack of help for the employees when they ask. read more

the worst experience here. ran by a bunch of highschoolers employees were super immature and careless. just about every customer in the establishment at the time were waiting on orders while the kids were dancing around and horseplaying. one tall white male with glasses and hair coming out his hat was in the back telling his other co workers to "finger" him and was repeating extremely unprofessional words. read more

I just came from the Zaxby's on Scenic Highway, and this experience was honestly frustrating. I went through the drive-thru, there was a bit of a wait, which I didn't mind at first. I told them my order, and when I got to the window, I asked to change my drink to a peach sweet tea, not regular sweet tea. The guy at the window read my order back to me, I confirmed it, and he handed me the food and drink. I looked at the drink -- still the wrong one, just regular sweet tea. Then I opened the bag -- whole different order. Not even close. So I had to drive back around, go through the line again, explain everything, and they gave me the correct food. I asked again for peach sweet tea, and what do I get? Another regular sweet tea. Like... come on. And on top of all that when I told them the order was wrong, the guy took the food back from me. Like, why? It was already in my possession. I know it was the wrong order, but what are you going to do with it? Give it to someone else? That's gross and against food safety policies. If you're just going to throw it away, I could've just kept it. That part honestly rubbed me the wrong way. He also had a low-key attitude. I still said "thank you so much" at the end and he didn't even respond. How are you mad at me when you messed up the entire order twice? You read it out loud but clearly weren't even checking what you were handing out. I don't usually complain because I get that food service can be hectic, but this was just careless. Do better. read more

Me and my fiancé frequently go here due to his love of the wings. I'd say the last 3-4 times over the timespan of a couple months, the staff has just been honestly careless. Messing up minor things (extra sauces, sauce for the wings, regular lemonade instead of peach) things like that. after my fiancé has to explicitly repeat himself up to 3 times for various details on the order. (I serve and work in the food industry as well so do what you will with that.) We have been very disappointed the last few times coming. And we went again today in turn being the reason I'm writing this review. My fiancé is ordering a box with regular wings, chicken strips, fries and an extra zax sauce. She had to repeatedly ask what sauce, what drink etc. Then got my drink incorrect (glad we caught it when she was repeating the order.) we get to the second window and my fiancé thought the lemonade was wrong and asked for peach. She said it was peach and practically slammed the window as he was saying thank you. AND THEY STILL MESSED UP THE ORDER. They gave him no chicken strips and forgot his extra sauce. Pretty disappointed:||. read more

This location was about to close and we came in for dinner. We ordered the tacos and both orders came out hot! Janna took our order and she was so patient and sweet. Shonna made sure our order was delivered and that the restaurant was clean. Great service from both of them! read more

Zaxby's is one of those places we only eat at about once every two months because we like their chicken tender plates. So honesty that is all I can only review about their food. I used to get Zaxby's off Highway 78 W, and always do online orders as by the time I pick it up they had 30 minutes to make it, but that Zaxby's never once made it on time, and they didn't begin to make it until I arrived. This Zaxby's off Scenic Hwy never gives me any issues. If you order online using their app and it says it will be done in 15 minutes, it will be done in 15 minutes. The moment I come in one of their employees hands it to me. The staff is friendly, and always gives me exactly what I ordered. No issues at all for online take-out. As for dining in or sandwiches, etc... ? I have no clue. If you want consistency with online take orders, and need to get your food in time, this Zaxby's is your place for takeout. [Review #666] (21st Review of 2022) read more

First time in this location was a total mess. There was a big line and only one cashier taking orders. The soft drinks machine wasn't working and we had to ask them for drinks inside. The food wasn't good at all because it seemed like they made it on a rush. This is not my regular Zaxbys and I probably won't be back to this location. ESPAÑOL La primera vez en este lugar fue un desastre total. Había una gran línea y solo un cajero que tomaba pedidos. La máquina de refrescos no funcionaba y tuvimos que pedirles bebidas adentro. La comida no era buena en absoluto porque parecía que estaban apurados. Este no es mi Zaxby habitual y probablemente no volveré a esta ubicación. read more

Zaxbys - Zensation Sandwich - Salad Near Me - Snellville, Georgia

Very yummy food always my go too when I'm hungry or just want some good chicken or wings

First time at this location. It's been open about 6 months. It's a lot bigger than the older Zaxby's. The dining area is clean and spacious. The menu is the same except there is a salad special on the Zensation Zalad. I've had it before but today I got the Cobb salad w/ranch dressing. It was lunch time so it was pretty busy but they were getting us in and out. The drive thru was just as busy. read more

Zaxbys - Dining area - Salad Near Me - Snellville, Georgia

I have been to this location (drive thru) 3-4 times since I have moved to the area and the food has been good but my order has been wrong every time. Food is always fresh and what is correct has been good. But going 3-4 times and can't get one correct order is pretty bad. read more

We've been to this location several times & it's almost always a good experience. Today was no exception. Food was hot & fresh. Fries could have been a little more crispy. I had the new buffalo garlic blaze sauce on the boneless wings. It was spicy to me so I'd recommend if you like heat. Not sure how it compares to their hottest sauce. Husband had the spicy chicken sandwich which didn't taste that spicy to me. Our boys split the nibblers meal & they had no complaints. Service was fine. We'll return. read more

The service was horrible. I had went inside to order just something simple. When I go to stand in line, a family of three walks in right after me. The cashier completely ignored the fact that I was standing in line before them and went on to take their order. As soon as the family was done, she turned to me with a scowl on her face and was rude from the get-go. I barely managed to catch her name, but I'm pretty sure it was Aliyah something. Absolute terrible service! read more

i was assisted by a wonderful employee, who I believe told me her name was leah. Her service was outstanding! she was incredibly polite and bubbly, making my visit truly enjoyable. She recommended the Mr. Beast Box, and it was absolutely delicious! When she brought it out, she was so sweet and friendly, which added to the overall great experience. Additionally, I was impressed by how clean the place was, unlike most fast food restaurants. I will definitely be coming back again. Thanks, leah, for the fantastic service and recommendation! read more

Always good eats at a reasonable price. Chicken chicken and more chicken. Sadly this was one of the reasons I couldn't wait to get back to Georgia...I'm so greedy...but hey its quality fast food with friendly service. They never hesitate to tweak things so that your order is just as you like it. I got the kickin chicken but without the hot sauce and ranch but added the sweet and spicy sauce to it and all I can say is yummmm read more

Zaxbys - Kickin Chicken sandwich with sweet and spicy sauce and fries - Salad Near Me - Snellville, Georgia

The absolute worst experience ever! I went to the drive through to place my order, and the young lady taking my order was rude. Every time I tried to place my order, and tell her what I wanted, she kept trying to rush me to complete it . After pulling up to the window she then proceeds to tell me that they did not have any juice, and that I could get water! Horrible. This is not the first time that I've been told that the drink machine was not working. If this location wants to remain open, they should consider hiring customer oriented, kind people to work there. I will gladly go any other location to avoid nasty service. read more

This is my new favorite Zaxby's. The Grayson location is always terrible so I have been coming to this location for quite a while. I always have a good experience here and the employees are attentive and friendly. With Covid-19 I have been ordering and paying on the app and driving right up to the window. The food is always already bagged and ready to go. If you don't have the app, get it! You get a free sandwich meal right away and earn points for other free food. read more

Once Again my order is wrong! No cookies, only 2 sauces & I double checked with the guy at the window. Ridiculous. Can't find the phone # either read more

I feel like Zaxbys food is consistent from restaurant to restaurant. So I will be rating the location, parking, staff/service and speed/accuracy of the food. The location is next to Freddys among other restaurants with plenty of parking. The restaurant was clean and aesthetically pleasing. It was busy as I went during lunch time, but we were greeted as we walked through the door. The staff were all friendly and fast. They took the order and the food was given in less than 5 minutes. Again, that is fast considering they were pretty busy here. Now down to the important part. I ordered a boneless wings and things with the wings tossed in tongue torch and the tenders tossed in hot honey mustard. The wings and tenders were nice and crispy and well cooked. My order was perfect! Will definitely be back to this location! read more

This is the worse Zaxbys I've ever had. Their sauce on the wings & things barely covered the chicken ( they were super dry) as if they weren't fresh... the sauce was nuclear flavor and it barely tasted hot. ( I've ordered this meal before at other Zaxbys so I know what to expect) they barely give any fries with the orders. This is a fairly new Zaxbys and it's not the best. Fix this issue.. read more

Cannot get enough of zaxby, food is excellent it hot and fresh just like chick-fil-e this is a freat fastfood to have The buffalo sauce variety is great! read more

Y'all definitely let me down on this one. I'm disappointed in you guys! The DRIEST chicken sandwich ever, at that I asked for a Spicy Chicken Sandwich & received a regular one. I even tried to add some Mayo on the sandwich, fooled me!! I asked for extra Zax dipping sauce because I just knew the fries was going to be dry, maybe cold also but not OLD & hard!! If I can give y'all no stars, I WOULD! read more

Please use caution when eating from this restaurant. Went through the drive through and observed MULTIPLE workers talking with the masks hanging off or not on the face. I watched this one lady at the drink station talk to her friend with her face fully exposed, masked pulled down so she could talk. She also made a drink without her mask on and put it next to the window for the next guest. I started to get out my car and tell the customer behind me to not drink the beverage. We have to protect ourself because these companies/businesses will not. They will try to not be liable if anyone gets sick, but in situations like this they are putting folks and themselves at risk. Avoid this location. read more

This is what I found in my house salad ! When I spoke to the manager all he could say was that it's normal for it happen & It's always happens. Umm no it's normal to find random bugs in your food ! & It shouldn't happen at all. Y'all should know what y'all are serving yalls customers before handing them anything! First & last time here. read more

Zaxbys - Salad Near Me - Snellville, Georgia

I remember hearing about this drive through spot in Atlanta with the bomb chicken strips before I moved here. The day after I got off the plane we came to see what the hype was all about. This place definitely lives up to the hype. Everything was fire. I'm now addicted. You need a Zaxby's in LA. The streets need it. read more

Zaxbys - Salad Near Me - Snellville, Georgia

Excellent tea, good fries and fingers. Wings were bad. The wings did not taste fresh, and were noticeably discolored. I keep looking for the perfect Zaxby's location. Some are much better than others. This location was above average, but the wings kept them from five stars. read more

Super new, super clean. Nice employees, not the most fastest, but I expect that to improve with time. Line moved fairly quickly, so that was good!! They now give you a number to put on your table so if you are eating in, you don't have to listenen for your number to get your food. Nice upgrade if you ask me! I am in love with the Zalads, don't think that will ever change. verall they had an 100 health inspection score which I hope does not change. This location is much nicer than the one on 78. That one, while good, really needs an update if they want to stick around these parts! Keep up the good work y'all!!! read more

Zaxbys - Side entrance - Salad Near Me - Snellville, Georgia

A fresh start for a local chicken joint. This zaxbys was damaged last year by fire. The Zaxbys corporation took the opportunity to make this a newer look restaurant. First, parking is limited. The HUGE new medical building is going to open soon so the overflow parking could go either way. Walking in and this place has a fresh new look. The employees looked ready and happy to help. The menu hasn't really changed. Same Zaxbys menu as any other location. They have great Zalads and chicken finger plates. The drinks are self serve and the employees will bring the food to your table. The restrooms were clean and even during a busy lunch hour. That is a huge pet peeve for me. So ... overall I'm digging the new Zaxbys. I hope that the customer service and cleanliness levels stay elevated. read more

Now this is a good Zaxby's! They have both registers open on a Sunday at lunch time, unlike others. My husband's meal took 4 minutes to come out - very quick! The restaurant is clean, everything was stocked. The workers were very friendly and happy. My only complaint is that the toast was soggy. read more

We absolutely love eating at this Zaxby's. Not only is the staff so polite and but the atmosphere here is very relaxing. It's always clean, whenever we go in! Regardless if it's a noon lunch date, or a 10 pm snack that we're going to eat the place is always clean. We prefer eating at this location as apposed to the other two near by on Grayson HW and Sugarloaf. The atmosphere just puts us in a better mood, and the food is always made so well. The drink machine sometimes runs out of flavor drinks so vanilla, cherry, etc... sometimes aren't available but that's the only negative. It's usually not busy so when you go in it's peaceful and not packed with people. read more

Literally the worst Zaxby's ever. I have been here multiple times and every single time there's a problem. Either the food is wrong, the wings are dry, the food is cold or the order is wrong!! 4 different experiences I've had with this location and they were all bad!! The first 2 times they were very rude about it and the last 2 times it seems like they have new stuff and they were apologetic so I guess that made it a little better but to avoid these issues, I will just never go here again! Zaxby's is not like it used to be anyways. read more

Went there for lunch today with my husband after we got our food sat down looked on the ground and here comes the biggest roach you would ever see walking across the floor right by our table needless to say I took my Self up to the counter and told the manager there was a big roach walking across the floor she said oh I'll take care of that like it was no big deal so I went back got my food took it to the counter and got my money back and got the hell out of there don't eat there they have roaches read more

Poor service and horrible food. In addition to a poorly made salad, I found someone's dental floss on my seat. I don't know how Zaxby's is still in business. read more

For a new built store i wasnt happy. chicken salad sandwich was on the smaller size (like the person making decided to put a reduced size portion in (i eat this 3 times a month so i am use to what the size should be like). bread didnt taste fresh. the cost was 50 cents more then sugarloaf parkway for basket? why? read more

I stopped by here last evening because I wanted some wings and hadn't tried zaxby's in a while. I thought maybe this location is one of the better ones. It wasn't. The customer service was good, the order was quick . When I got home and opened my container, I was like, thank goodness they are not drowning in a lot of sauce like other locations but they weren't cooked all the way. I kept biting one to see if it would get better and it didn't. There was at least some remnant of pinkness in each wing at some point in the eating process. I just ended up throwing them away. the drumettes looked like they could have been a full size drum stick. I don't know why a lot of places are going to these jumbo wings because they are not cooked well most of the time. I should have just gotten the chicken finger platter instead. Usually those are okay. read more

Absolutely wonderful customer service and my food has always been great. They have yet to get my order wrong.

You guys are the best continue with the good customer service , compare to the zaxbys in pleasant hill in Lilburn , you guys are the best l really enjoy coming here to zaxbys in Snellville read more