One of our favorite chicken places in town!!! We started with cheese curds. My wife went with her favorite 3 nibblers meal that comes with fries and drink. While I went with the 10 garlic buffalo fingers. This is a Military friendly restaurant. read more

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Today's experience was not any better. The chicken wasn't cooked and was cold and hard like it's been sitting all day! It wouldn't break apart easily and they didn't put any ranch on it when I asked for heavy ranch! read more

I've been here more times than I could count; but, this is the first time it's even clicked with me to do a review. Just cause it's take out doesn't mean it's not as important right?? So since my WLS I've turned a lot to salads and the is the best place to get a good salad in Shelbyville. Located right off US60 this Zaxby's is always busy. The service is always great and for you ice lovers they have the best ice around. I seriously go there just for a large pink lemonade sometimes...no joke. Today I ordered the Cobb salad. Iceberg lettuce with the perfect amount of tomatoes, cheese, cucumbers, bacon, fried onions and hard boiled egg. You get to choose your chicken: grilled or fried. You also get two pieces of Texas toast which of course I don't indulge on anymore but it is tasty from what I remember. read more

Zaxbys - Fast Food Near Me - Shelbyville, Kentucky

This is was better than a 2.9 rating. I've been here over and over and for a fast food chicken tender it is elite. Get the hot mustard sauce it'll change your life with some fries. Even the wings. Service good and it's a fast food place what you expect. read more

It's fine. Slowest drive thru ever. The fries taste like they've been sitting all day. I like Zaxbys in general but this one isn't my favorite. read more

Love their Zensation Zalad but cannot believe it costs nearly $20 for a salad and a drink. It's not worth that, unfortunately. When did fast food become so expensive? The employees have always been kind and fast though so that's a great plus! read more

The food is solid and I have rarely had anything negative to say. Some of the best salads available in a fast food restaurant. Also, the drive thru moves pretty fast even when they are very busy. You will pay more than other fast food places though. read more

Not sure what's up with this place. Drive through NEVER open according to business hours. Inside closed at 9:00. Drive through supposed to be open until 10:0. You visit this place, they have come blocking off the drive through before 9:00. Avoid them. read more

Dear restaurant goers If your looking for good chicken and large portions this is your place. If your looking for several dipping sauce options well then you may have a problem. It's okay though. The food is always fresh. You just have to wait for them to make it for you. It's a step up from fast food and a step down from fine dinning. The ambiance is also a plus. Let's be real I'm only here for the Zalads. Yes I said that. The cob salad is my favorite. I sometimes struggle to finish the salad because it's such a larger portion. They say get the half portion. Then I do and I don't get full. So I always get the full portion with blue cheese and a ranch dressing. Yes I mix them. It taste good. Don't judge me. Okay judge me. It's okay. It's me. Yours truly Me read more

Zaxbys - Fast Food Near Me - Shelbyville, Kentucky

First time getting food from this Zaxby's. Second Zaxby's visit ever. Don't know if I'll ever go again. I'm not taking stars away because of the type of restaurant this is. I'm comparing it to Popeye's and Chic fil a. I like Popeyes's spicy chicken sandwich. I like it better than Zaxby's. They did manage to put fried chicken on the wife's salad instead of grilled that was ordered. No big deal. It was destined for the dogs either way. The fried cheese curds weren't bad but they aren't as good as they get cold. The fried mushrooms were ok but they are slices instead of whole mushrooms. This place is fine. They have a bunch of deep fryers and some young kids willing to run them. read more

I love Zaxby's and have eaten here for years. This location is having some struggles lately. On our last three visits, we haven't received part of our order. Hope they can work it out. read more

Zaxby's is a bit pricey for fast food but never-the-less I decided I needed to give the newly built location a try. After observing it for the first month of operation I decided with all the cars that are constantly filling the lot and drive thru there must really be something that's a hit at this restaurant. The new location has a much larger dining room than the previous location and appears to be kept clean. The drive thru always has cars in it and seems to flow fairly rapidly. The display boards that list the items include calorie count behind each item. Unfortunately, Zaxby's is part of a chain restaurant. The menu has not changed and the food is consistent with that of the chain. Knowing that the salads are not ultra healthy I decided to splurge on an appetizer if I was going to get the true Zaxby's experience. So Buffalo Chicken dip and Taters were ordered. (What in the world was I thinking!) The buffalo chicken dip comes in a medium/small size bowl and is chopped chicken with buffalo sauce mixed thru. The Taters are thinly slice potatoes, fried golden brown and generously sprinkled with a seasoning salt. My order had a number of potatoes that had stuck together during the frying and came out rather soggy and greasy. On the side is a container of Ranch dressing. Calorie count for this order is slightly over 1,000 so I ate half and threw the other half out. Unfortunately even half an order was too rich for my system and I became violently ill for the afternoon. I can't hold that against Zaxby's but I can make the conscience decision that this restaurant is not for me! My rating would be two stars but to be fair to the business the restaurant is A-Ok if you like salty, greasy food. They certainly do not hide from the nutritional information so it's up to the consumer to choose. read more

Was upset first because couldn't understand person on speaker. Then couldn't get my sandwich the way I wanted it, so I cancelled it and ordered a salad and it came in a take out box and wasn't worth what I paid for it and the girl that took over window told me she was sorry I couldn't understand the person on speaker. Interpreters only need to get on the speaker when needed. Probably not going back. Sad. Use to go there regularly before Covid and then Pat retired. read more

the service here was awful and my order was very off. It was my first experience here and the woman at the window, Ashton, according to her name tag, was so rude that when I realized my order was wrong, I was too afraid to come back and get it fixed. read more

Ordered a house salad in the drive thru. I checked the bag for the dressing to find they had given wrong dressing packets. I had to park and go inside to get the right dressing. Got home to find the salad had no tomato or cucumber as advertised. If I just wanted a salad mix, I could have gotten at Kroger for a lot less $$. Not impressed and won't be back. read more

Visiting from out of state I paid my first visit ever to Zaxby's. I ordered The Blue salad, "baffaloed" style. It was a BIG salad for the money, and was very tasty. The fried chicken chunks had a lot of zip, and I really liked the fried onions on top. I'd definitely return when travelling through the south again. Service was fast and efficient, and the meal was a good value. No complaints. read more

My Zabys in Shelbyville Kentucky usually provides great service and great food.This experience on 10-21-2014 I was very disappointed when the girl they had at the register was scratching down her shirt and digging in her hair as she was taking my order! I was so disgusted I decided to tell the manager. Of course he apologizes and still allowed the employee to work the front. I did not see him do anything about the problem and as I was eating my food I continued to watch the girl scratch all of her self in discussed. I'm not sure if I will ever eat here again. GROSS! read more

Zaxbys has the best chicken ever. I haven't found even a close comparison. I think I could eat at this place every day. The restaurant is nicely designed and decorated. Fast ,friendly and clean. AAA+++ read more

Incompetent. Utterly and completely incompetent. If I sit in your drive thru for 15 minutes, my order better be right. I ordered 1 nibbler and an I sweet tea. I got 2 chicken finger and fries in a box and a cup of tea with no ice. I parked my car and went inside to get my food corrected. I got a disgusting burnt bun with a half of a chicken finger inside of it. How in the world is this place even in business? Why is the drive thru line 15 minutes long at 3:30 on a Tuesday?! read more

A decent place to eat, and one of my coworkers' go-to places. I like it well enough, the Zensation zalad is weird and sweet. The blue salad is good. A 'good enough' restaurant. read more

Amazing food, and great service. This is a much better option than the usual fast food joints you always get your chicken fast fresh and hot!!! read more

Had lunch at Zaxbys, everything tasted great. I also left a work folder there and Pat & Juan mailed it to my home. Customer service at it's best. Thanks Zaxbys. read more

I've been eating at this place for over 10 years and wanted to say I still love the food. The sweet and spicy boneless wings are amazing and the staff is the best around! I highly recommend! read more

These are the smallest wings I have ever seen!! We actually got one that was a little over an inch, Where do these wings come from, certainly not Ky Chickens, Never I have seen smaller wings than Zaxby"s, but the count it as one wing, tooooo little were going back to Louisville to get wings read more