We started with the pretzel with cheese. My son went with bacon culver double combo that comes with fries and drink. My wife went with single combo. While I chose the Wisconsin melt with cheese curds. This is a very Military friendly location. We will be back!!! read more

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Not only was my order wrong, but when I went inside to get the correct burger the staff was not friendly and the new burger was cold as well. Fries were cold the food was NOT fresh at all. Would not recommend going to this location read more

Culver's - Cold burger - Burgers Near Me - Simpsonville, Kentucky

Pretty darned good to me. Had a double butter burger with Swiss Cheese, pickles, lettuce, tomatoes, grilled onions, mayo and ketchup. Might've added bacon too. Side was a Cole slaw and nibbed around 6 fried cheese curds from my friend's order when was looking the other direction (shhhh: twas delish like a wish). The butter buns? Fluffier than the clouds in heaven. Mmm ummm ummm I enjoyed the food. Add to that the warm hospitable service? Cannot get much better done good than that. Will come here again soon I promise. read more

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4 piece chicken tender and crinkle fries! Really good! Only 1 bbq sauce, can pay for more. I got root beer to drink and chocolate brownie shake! read more

Culver's - Burgers Near Me - Simpsonville, Kentucky

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Culver's in Louisville is our go to place. This was first Culver's tried outside of Louisville in Simpsonville KY. Did not disappoint. Fresh food, quality and hot And as always tasty. Definitely great meal for the price Double Butter burger deluxe fries and drink. read more

Culver's - Double butter burger deluxe - Burgers Near Me - Simpsonville, Kentucky

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While in KY for a National Cross Country race, decided to stop by. Ive had Culver's before in Phoenix and it was amazing. Well this KY visit fell short. My daughter ordered 2 sourdough melts value baskets, with separate sides. We only received one of the 2 baskets because apparently that's all the cashier rang us up for. Let's discuss the food, cheese curds were delish and hot, fries ok, but the burger was horrible, not hot and not a lick of salt or seasoning on it. Would not be back if ever in Kentucky again. read more

I ordered curbside pickup for only two custards. When I arrived I notified them by saying " i'm here" in the app, in my text messages, and on my email and still waited 40 minutes. I eventually went in myself to get it. When I went in the custard was melted and I was not offered to get them remade. Very frustrating. read more

Terrible customer service. Ordered my food and I watched it get brought to the wrong table. Continued to wait for my order but it never came. Had to go speak with the employees about getting my order fixed. My kid had a kids meal and ordered his free ice cream, but once again it never came. The ice cream was brought to another table with the same number tent, but different color. There should not be two colors of tents. I then went up and asked the employees to remake my kids ice cream and they did, but they put barely any topping on it. Food was mediocre and service was pretty terrible. read more

The employees at this location are horrible. We don't go often but every time we have gone there they completely mess up our order. Not just a little. It's like they close their eyes to push the picture buttons on the point of sale machine. read more

Food was good and service was good. Went to get ice cream and got full before I got a chance to any. Definitely going back to have Icecream next! read more

Culver's ... I think people either love them or they don't. I'm not a lover but occasionally I say yes to my husband who is. They're known for their burgers although my crew indulged a bit in the chicken sandwich and tenders as well. The chicken is average - it's not Popeyes or anything with flavor or thickness. If folks don't visit for the food, they come for the ice cream and shakes. I did appreciate the team brings orders to the table once you order at the counter. This location is near the Bluegrass Shoppes. Seating is available on the patio as well as indoors. The inside is so ... dirty. Where the floor didn't have crumbs, the table did. I wiped down and sanitized ours before we got our food. Overall it isn't a relaxing spot and encourages you to leave as soon as the last bite is taken. Kids meals are a good price. Grab your included ice cream scoop after the meal or save the coupon on your bag. A few add up to a free kids meal. Pints of ice cream can be purchased to take home. read more

The good- tasty burgers, crispy fries, fast and friendly service. The bad- we are 2 weeks past a winter storm and the parking still remains covered in snow and ice with patches that are quite slick. This is a dangerous hazard to potential customers. The surrounding restaurants and parking lots have been completely plowed and are clear. read more

This was my first time to try a Culver's Burger. I was not that impressed. I didn't think the menu was very clear. I just wanted to try a regular cheese hamburger which is what I ordered, but then I was asked if I wanted the Deluxe. When I asked what that was I was told it was all the fixings, lettuce, onion, pickle. So I said ok. When I got my burger, the cheese was not melted and the burger seemed cold. I figured the fixings affected the temp. The other thing I noticed was the burger was so thin I could hardly taste it. I was very disappointed. The wait staff was very friendly but, as a first time customer that had trouble with the menu they did not try to be very helpful. I might try them again, but order the fish which I hear is very good. read more

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The food was simply not good. I had the mushroom Swiss butter burger. The patty w was thin as paper and crispy on the edges. The mushroom sauce tasted old and slightly turned. The service was fine. The ambience is of a typical fast food experience. read more

The only time I go here is when I'm out at the outlet malls. It's a step up from McDonalds and way better than any food offerings at the mall. The burgers are meh, not horrible, just not great. They're those tiny smashed patties that just don't do it for me personally. The crinkle cut fries are pretty good, and I like the cheese curds. The star of the show is definitely their concretes. Always pretty good and they have a lot of different flavors. Service is kind of slow, so if you're in a hurry I'd skip. The inside always seems like it needs a good cleaning. There's never trash or anything on the ground it just seems a bit off--they seem to be consistently out of lids, cups, something. I'm not telling you not to go, just to keep expectations pretty low. read more

Worst Culver's I ever been too. Very very very very slow. Never organized, freaking joke place. I hate I mean despise coming here on my way home. read more

The Manager was very mean and rude for no reason at all. The way the managers are treating the younger workers is very poor and disappointing as well. It also took me forever to get my food because the service sucks. I literally only got one scoop of chocolate ice cream on a cone and it took forever. Other Culver's are great but this one sucks. read more

A little slice of midwestern heaven! I think this place is one starred so heavily as so many of you are used to Culver's, their excellent food and the bring the food to your table service. But if you're from the East Coast, you'll going to find this amazing levels of service, food quality and like you're in a food Disney land. The wife got a sourdough burger. Cooked to perfection! She is rarely excited about fast food, but this was a two thumbs up experience. I tried the cheese curds and pretzels... oh how I wish the nearest Culver's wasn't two states away to the West. I could order these little beauties every day until I got... we'll even fatter! Time constraints prevented me from ordering an ice cream or malt shake. But I'm assured by one of our midwestern born buddies, that these beat DQ and everyone else to shame. Nice time Culver's, you can take another notch on my belt. And to think people don't like this location... what mana from heaven is at the other stores??? read more

I thought the food was super fresh; the overall dining room was clean and staff was cleaning as they went. The manager that evening had a solid cleaning plan; the staff was engaged and were moving equipment back from the walls to ensure proper cleaning of the establishment- I was blown away at the attention to detail that was taking place! Cw read more

Food is mediocre. Burgers were dried out. I asked for crispy fries. They were not crispy just flaccid and undercooked. My cheese curds were ok as was my strawberry Italian ice. Drive thru was a nightmare. People don't grasp the concept of pulling forward when someone leaves to allow the people behind them more room. Definitely not the brightest bulbs in the chandelier. read more

Man, I keep coming back and every time I'm kiiinda disappointed. My strawberry sundaes always... ALWAYS are lacking in the strawberry department. Tonight there were strawberries- but no juice. What's a SS with no delicious sugary strawberry syrup?! I sent my kiddo in and they did give me a cup with more... so at least it was remedied. I will say that the workers are always so nice and friendly. Our food and treats also come out quickly. Their burgers are pretty dang good too. read more

Culver's - Strawberry sundae - Burgers Near Me - Simpsonville, Kentucky

I love Culver's and it is a treat I have occasionally. As seen on receipt I ordered my burger with mayo, ketchup, and mustard. What it came with was lettuce, tomato, pickles, and onions. While it would be ok with most my stomach can not digest raw vegetables of any kind and it actually more cost efficient for restaurants to fix as I need it. This will be last time coming to Culver's I will be going to my second now first favorite from now on Five Guys! read more

Culver's - All the toppings that I had to remove - Burgers Near Me - Simpsonville, Kentucky

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I don't recommend using the Curb Side Pickup feature. They will avoid bringing your food out. After 35 to 45 minutes we went inside to get our food. You're better of using the drive thru or going next door to McDonald's. read more

One of the servers Ansh cussed me out and spit in my food as he handed it to me before he told me to f out of his store. Very dissatisfied

Nasty pubic looking hair and opened cheese container spilt all over soggy pretzel bites. Incredibly over priced food for what you get. I only ordered two "sides" and a medium sprite for $11.00 and this is what I get. I won't be coming back. read more

Culver's - Nasty pubic looking hair and opened cheese container spilt all over soggy pretzel bites. - Burgers Near Me - Simpsonville, Kentucky

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Great service, friendly staff. Driving through. They even made a special burger for my 4 legged friend. They make everything fresh as you order it so it's not as fast as some places but it was so good. We ordered a sourdough, a double and a very well cooked single no bun, no salt, with cheese for the beast. We were all very satisfied and as for the other options at this exit on the interstate you can't go wrong. read more

Umm, guys... Culver's is really good. Tasty butter burgers, with quality toppings. Fried cheese, frozen custard and fries with cheese sauce... what's not to like. The ordering process is a bit hectic when they are really busy, but the staff was very nice. This is way a better fast food option than McD or even Wendy's. read more

Culver's - Single and Curds - Burgers Near Me - Simpsonville, Kentucky

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Walked in store at 7:00 pm on a Tuesday. There seemed to be a lot of confusion with the employees. Not sure exactly what was going on. Brushed it off and some kid took my order. While I waited went to restroom to wash hands. Paper towels were in the floor. There was no soap, and no paper towels in either dispenser . Annoyed I came out with wet hands and had to use shirt to dry them. Went to condiment station to get ketchup. No ketchup in either dispenser. This place is obviously not managed well. I should have went across the street to El Nopal. read more

So we ordered a kids meal and they gave us the frozen custard in a cup when we got to the window I asked them to put it in a cone and they crammed it into the cone and the whole side of the cone was split wide-open and basically he just said sorry about the mess and there's not much more he can do at this point with a messy con and so he then he gave us a dish to put it in but what a pitiful way to present the con it wasn't even manageable because the custard we were forced to put it into a cup. Now I have to wait in five minutes they bring the kids meal to the car with no napkins or ketchup or salt read more

I love the food at culver's but the service here really sucks. It always takes way too long and don't bother ordering Curbside, you'll have to go in anyways. I've ordered it multiple times and they simply don't bring it out. I've waited up to 15 minutes and nothing, meanwhile my food was just sitting there getting cold. read more

While headed back home from Louisville, my family stopped on Simpsonville for dinner. Culver's was sitting right off Exit 28. When we arrived, there was a few people inside but we're enough tables for my family to be seated. This restaurant implements the 6 feet & mask rule during the Covid-19 Pandemic. The service and food was great. Most of us tried the Double Butter Burger w/ Cheese and it was very delicious. We also enjoyed the onion rings, they were too greasy and had a great crunch to it. We will definitely be visiting Culver's again soon. read more

I like Culver's and after shopping, I needed some sustenance. I can't complain about my service. My order was taken quickly and I was seated for maybe 5 minutes before my food was brought out. The fries were hot and the burger was good. Everything was clean and the staff was friendly. They were packed when I was there and I wouldn't hesitate to stop in here again after some shopping. read more

Culver's - Burgers Near Me - Simpsonville, Kentucky

Culver's in Simpsonville, KY has Great food, the nicest staff and good price! and if you don like something they are happy to replace it for free! read more

Absolute disaster. Stay away from this Culver's. Took three times to get our order correct, plus food came out cold. No ice for drinks, no lids, and machine was very dirty. Multiple people at the counter complaining they did not get correct food. No manager could be found. Men's restroom was long overdue for a cleaning and stocking. We are regular customers at Culver's when we travel, and this location should have the Culver's sign taken down. They do not represent what Culver's is about. To be fair, Culver's normally maintains very clean and professional restaurants without standing staff. We were very surprised to be this dissatisfied with a Culver's location. read more

Drove from Louisville as this location was closest. Order came out wrong. Asst Mgr Nicole acted like it was my fault. Clearly can benefit with additional customer service training. read more

Are here around 2:30. Got a Ruben sandwich. First bite tasted weird but I ate half the sandwich anyways. Threw the other half away. Drank my peanut butter milkshake went home and went to work at 6. I got this awful pain in my stomach. Turns out I have food poisoning. First time ever in my life. Thanks Culver's. read more

I know prior reviews had rated this place poorly based on health department scores without even stepping foot inside the place, much less, trying out the service/food. Well a lot has changed since then. My guess is probably under new management. The current health department score is also much improved to 97%. We gave it a whirl since it is right next to the Outlets of the Bluegrass and the kids were "hangry". I can't complain at all. We had a wonderful experience here filled with friendly service and good food at a reasonable price. I wouldn't hesitate to try them again if we are in the area and have another "hangry" episode that begs us to pull off the road and eat! read more

I had a Terrible experience at Culver's. I repeated my order several times to make sure the gentleman heard me because the screen wasn't working. We were asked to pull ahead and wait for our order, waited well over 15 minutes just for the order to be wrong. And when they realized they had messed the order up they said "well do you want to order what you're missing?" They had no accommodation or compassion for a mistake they had made. We had no napkins, a shake I couldn't drink through a straw and no spoons, and half the order missing. I was speechless. We just took what we had and left for another restaurant. It was too hot and we had been waiting way too long. Very frustrating. read more

We had to meet folks to drop off paperwork in the parking lot here at Culver's. After we met up we decided to go through the drive thru and get a burger. We have never been to this Culver's before but have eaten in numerous other locations. Hard to believe but I have never ordered a burger before. I almost always eat the chicken cashew salad which is excellent.. But since we were eating in the car (covid surge) I opted for the burger and fries. I'll start with the fries, they were excellent, hot and crispy, but service was slow in the drive thru and the burger was very disappointing. It was just bland is the best way to describe it. Bun was dry, not enough condiments (mayo and pickles) and the burger just didn't have much flavor. We did go back through the drive thru after our meal and ordered a toffee concrete mixer and it was excellent. All in all the place was OK, I just won't every order the burger again. Fast food so plenty of parking in the lot and plenty of seating on the inside. read more

It's getting to the point where I feel like there isn't a fast food restaurant worth going to with the exception of Chick Fil A. Very disorganized. Order incorrect. No one cares..... same old same old. Not enough staffing. I will say the positive with Culver's is at least the food is good. That's why it earned an extra star. Management- invest in your employees. Offer good pay and customer service training. I recognize staffing is a huge issue right now. But something has to change! read more