The service was terrible I could not even hear the guy there and I had to tell him twice that I wanted a cookie and they still forgot it and they are very very slow and the guy didn't care about anything at all and the line is backed up and got my order wrong and I asked for traditional wings and I got boneless so stay away from metter Zaxbys! read more

Slow, slow slow. Wait 30.min or more at 6;30 on a Wednesday night. Ice runs out, napkins run out, everything read more

Zaxbys - No cookies, slow cooking, and dozens waiting for orders - Fast Food Near Me - Metter, Georgia

To be honest I don't even think this place is worthy of 1 star!! Stopped in to eat while traveling to South Carolina. Was not very busy but the first thing I noticed was the bathroom, it was so nasty, toilet paper dispenser on the floor, toilet paper all over the floor, we ordered our food and while waiting, I looked for a table, every table was nasty with crumbs on it, the floor was slippery, but not wet, it just felt like filth. The restaurant just feels nasty!! I was nervous about my food, the fries were hot and fresh but the bread on my husbands kickin chicken sandwich was so salty from the garlic butter. This place needs some serious attention!! read more

Zaxbys - Just one of the tables that needed to be cleaned, floors were nasty too - Fast Food Near Me - Metter, Georgia

Stopped here for lunch with the family on a road trip. Here's how it went: The Good: - the food was hot - food was edible The Not So Good: - slick floor, who knows what was on it - SLOW! Over half an hour to fill a family order. They filled orders after ours before us. Every time they worked on someone else's order ours got pushed - wrong order - signature sandwich was missing everything on it - rude staff - Overflowing trash - something stank - mediocre fries - dirty tables The Bottom Line: Never coming here again. read more

Really really bad experience I just had at this Zaxby's. I'm still speechless by it. It took an hour to get a small order of a Zax snack and a side nibbler. I was patient at first but things took a turn when the person who took my order quit their shift, and proceeded to take their own food and eat in the corner. Meanwhile, the rest of the employees didn't seem to care I had been waiting 30 minutes at that point. Have some respect for people's time. I refuse to come back to this Zaxby's. read more

Probably the worst I have ever seen when it comes to Zaxby's. 27 minutes for three chicken fingers with fries. Employees are rude and worthless. Employee claimed that they were cooking chicken fingers which does not take that long. I've worked in many restaurants. To top it off, the food was ice cold. read more

Fries weren't fresh and we wanted fresh fries cooked. We only ate one a piece to TASTE TEST THEM to see if they were fresh and they were chewy like a piece of caramel and lukewarm. We asked them to find out if another batch was going to be fried so we could get some fresh ones but NOOOOO we had to pay more for more. Plus the wings looked like chicken on sticks. Kabob wings fried too hard too!! Never again! Good thing KFC was right down the street. Get them right Bernard Acoca!! read more

The score here is actually NEGATIVE 5. These people are horrible. Filthy and cars backed up in drive through and no one getting served inside. Taco Bell is the same ways. STAY AWAY FROM METTER..... read more

If you're not friends of the employees, don't be in a hurry! We waited 20 mins for food when friends of employees bopped in and out, not one or two (several) Service today is not the same. read more

Horrible RUN! I ordered food and waited for about 26 min and still no food; there were a total of (6) workers and (2) of those were cooks. No one was in training. This was at 8:59pm on a Thursday. Polite staff but inefficient ineffective slow not worth it read more

Girl taking drive thru order was extremely rude. Just said "what you want" "that all"? Got up to the window and she was vaping and on her cell phone. The young man at the window was kind but the food is not good either. No seasoning on the fries. Skip this Zaxbys.... read more

SLOW. No ice. Employees not in any hurry with a dining room full of customers waiting on food. Bathroom has faucet handles missing, toilet paper dispenser on the floor. Pretty gross place overall. SKIP IT!! read more

Went in to rest room.. it was horrible. Asked someone to have someone clean it she said sure. 4 employees went in and out of it and never cleaned it. We stop there every time we go to Savanah. Won't stop next time read more

Zaxbys - Bathroom - Fast Food Near Me - Metter, Georgia

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Typing this out as I continue to wait on my food to be ready 20+ mins after I ordered. Longest zaxbys wait of my life and it's not even close. read more

There was a roach and roach legs floating on top of my strawberry lemonade. I drunk my drink halfway before I accidentally knocked the top off, and there was the body of a roach and roach legs floating in my drink. read more

This Zaxby's is located in Metter, Georgia just off I-16 exit 104 (SR 23 / SR 121 - Metter, Reidsville). Zaxby's is a fast casual chicken chain with locations mostly in the South. This Metter location's building and layout appear to be an exact copy of the Marietta location near my workplace (http://www.yelp.com/biz/zaxbys-marietta). Not just similar, but an exact copy. We stopped by for lunch on a Sunday afternoon around 12:30pm and the restaurant was packed to the gills. It seemed like everyone and their mother from Metter and the next town over were here. We waited patiently in line for about 10-12 minutes before we could order. After that, we waited another 12-15 minutes for our food. Zaxby's popular items are chicken fingers, wings, and chicken sandwiches (grilled or fried) along with Texas toast and crinkle-cut fries. They're also known for their "Zax sauce," which I believe is a ketchup and mayonnaise-based dipping sauce. It's not bad. The food here is not healthy, however, as it's absolutely packed with grease and salt. That's what makes it taste good though! We ended up going with a Chicken Finger Plate with Zax sauce, coleslaw, and fries ($6.49) and a Cajun Club basket with crinkle-cut fries ($5.99). A small drink was $1.79. Drinks are dispensed from a Coca-Cola Freestyle machine (a plus). Unfortunately, this was the worst Zaxby's meal I've experienced and I think it had to do with the huge influx of customers. The kitchen seemed rushed and plates/orders seemed to be processed rather inconsistently. This led to one of our plates (Cajun Club) being pushed out from the kitchen first, only to sit on the serving tray for several minutes while the second plate was being prepared. The wait resulted in both the Cajun Club sandwich and fries becoming lukewarm and soggy from a combination of both the sauce on the sandwich and condensation from sitting out too long. By the time the full order was processed, the Cajun Club plate wasn't appetizing at all. In contrast, the Chicken Finger Plate was A-OK with chicken fingers and fries each hot and crispy. The difference between the two plates was like night and day. To its credit, the Cajun Club had lettuce, tomato, cheese, and bacon. It's too bad the bun continued to disintegrate each time I picked up the sandwich. The Chicken Finger Plate came with a slice of heavily buttered Texas toast. It was delicious and great for my arteries. Mmm... The chicken fingers were a tad salty, but that's how Zaxby's does it. The coleslaw was served in its own little to-go ramekin with snap-shut lid. The slaw was fine -- better than KFC and maybe even Popeyes. As mentioned earlier, the restaurant was incredibly crowded, but we managed to find a two-top. The men's restroom was clean. This place is probably fine outside of Sunday afternoons right after church. read more

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Hot food, great fast service. One of the best Zaxbys I have been too. Drive in busy but they are quick, chicken red hot.

Literally no pride in what they do, food just thrown in containers, burnt fries, no ranch when asked was put in order, coleslaw just slung in container, what happened to small container with lid? I understand being high volume but take a little pride in what you do. read more

This review represents the long wait at lunchtime. I know it's Sunday but healthcare workers do work on Sunday and can't spend so much time waiting to place their orders then longer just to get a salad. I'm sure the after church Sunday rush os nothing new. So thanks Zaxby for making me late for work. An apology was offered but it doesn't make up for lost pay. read more

Don't waste your time with this location. I haven't even tasted how they prepare their food here (and i like Zaxby's) but sitting in drive through line for 25 minutes is ridiculous. If I hadn't already paid, I would have done what 5 other cars have done and just pulled out of line to go somewhere else. read more

WAITED TOO LONG!! We ordered immediately upon arriving at the drive thru. However, we then waited at least 20 minutes in line before getting to the window for our order. There were 2 cars already in front of us. The first car was asked to move to a parking space and waited there for another 10 minutes before they received their order! It doesn't take THAT LONG to put down fries and chicken in the fryer and cook them! The cars that were behind us waited a few minutes, but then left and went next door to McDonalds. If we had not been pinned in the line, we would have left too! When we finally got to the window, we received our food right away, but no apology or explanation for the delay. DO BETTER! We ordered rootbeer and were told they were out. We asked for Ranch instead of Zax sauce and did not receive it. I go to Zaxbys a lot in my local area and am very pleased with their customer service. I pass this location frequently in my travels on I-16, but on future trips, I may just go to the McDonalds next door! read more

Food was typical zaxbys food so no complaints towards that, very good, more so towards the service though. I was in the drive through with my family and the line wasn't too long, about 4 cars but we still waited about 20-25 minutes till our turn. When the girl began to take our order, she lost her patience with us extremely quickly. We asked for the types of salad dressings they had to offer and she replied with an attitude. It was as if you could hear her roll her eyes through her tone. She was like that for the remainder of the conversation and didn't provide a pleasant experience. read more

I ordered boneless wings tossed in nuclear sauce. Sauce was bleh! Chicken texture was dry, soggy, like old chicken from yesterday. They're known for their chicken, why not make sure it's fresh and crispy before serving it? read more

This is one of my favorite fast food places in the south! Everything is soooo fresh! This time I enjoyed the chicken club sandwich combo with a sweet tea. Let's start with this delicious sandwich...first of all the tenders they use for the sandwich were on point! The bacon was evenly spread and I can say I tasted bacon in every single bite! The lettuce and tomatoes were super fresh and to top off this greatness it was all between buttery Texas toast!! This delightful sandwich was accompanied by so equally delightful crinkle cut fries which were seasoned to perfection! Now the only thing that wasn't award winning in this situation was the "sweet" tea...it just wasn't ghetto (sweet) enough for me lol. Since we are in the south my expectations for the sweet tea are high af which is why I couldn't give this place that 5th star. Though I'd like to give it 4.5! Zaxby's keep up the great job and step up your sweet tea game! read more

Zaxbys - Chicken Club Sandwich Combo View 1 - Fast Food Near Me - Metter, Georgia

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The food was fresh and hot! The manager came out and made sure everything was correct. Super friendly staff and food was good!

We did drive thru. Food is regular Zaxbys quality, wait was long but not terrible. However, not a single person working here had their mask on properly. Can't imagine they're taking any Covid requirements very seriously. Beware if you were expecting a safer interaction. read more

Long wait. No food. No refund. Do NOT eat here!!! Just stopped at Zaxby's for a "chicken sandwich, no bacon." First, there was an incredibly long waIt. Second, they lost my order and I had to ask where my food was. Third, they got my order wrong when the food finally came out, despite the fact that I had to say "no bacon" three times!! I spent 15 minutes there and they still couldn't get it right and I couldn't wait, so I left. No food. No refund. What a waste of time. Don't make the mistake of thinking you'll do better. Go somewhere else. read more

typical Zaxby's interior and experience. the decor is much more engaging than the employees who seem like they could give a chic what their customers want. they just go through the motions. at this location the food was barely edible, the fries were double fried, greasy and tasted as if they had been cooked yesterday. the crust peeled away from the chicken upon touch so that you couldn't pick up the tender with out the crust falling all over the place. staff seemed to be aware that since this location was right off the interstate the majority of their customers were traveling through and unlikely to raise any issues. I will not be stopping back by this location if I can only remember how bad it had been. read more

Food quality has went down. Every time we order sauces something is either missing or a random sauce is thrown in. Clearly the girl taking the orders in the drive thru can't hear properly when asked for a different sauce. We also ordered a salad with no tomatoes, she did not even log that on the order when we said it clearly and twice. Do not recommend this place until they get decent help and proper training. read more

It's a Zaxby's - the food is consistent and I prefer the Chicken over even Chick-Fil-A. But beware - this location can get REALLY busy. On a Sunday at 1pm there were dual lines clear to the back of the dining area and it took forever. But honestly it didn't look like the other fast food restaurants at this exit were fairing any better. read more

Better choice for fast-casual food than your run-of-the-mill Burger King or McDonald's, especially if Chick-Fil-A isn't an option and you're not a KFC/Popeye's person. Zaxby's is good to check out, as it's a mostly-Southern chain which specializes in chicken-based food items, like Chick-Fil-A, but without that sqeaky-clean, sicky-sweet CFA reputation. If you want your chicken fried, if you want your chicken grilled, if you want it by itself, in a sandwich, on a salad, or in a wrap, Zaxby's has you covered. I like that they have so many different options for sauce, and I'm actually taking the time to write a review for a big chain solely because they "extra spicy" sauce is truly searingly good and should impress most Spice Fiends as it did for me. May I recommend a grilled chicken salad, with the extra-spicy sauce doused all over the grilled chicken and cheese? Forget the salad dressing (not made in-house, obviously, and loaded with crud) - all you need is THE SAUCE! Options for kids, picky eaters, etc. are plentiful, and service is quick, accurate, and efficient. They give you a number and call you up when your order is ready. Seating area is a little more inspired that a McD's or a BK, and exudes a bit more personality, a la a Cracker Barrel, Potbelly, or other such place. read more

Never been to a Zaxby's before (not from the South), it was interesting. They're known for their fried chicken but I had a headache so I got the grilled chicken combo... About $6, not bad. Their sandwich was DELICIOUS - way better than McD's. Fries were just okay, kinda looked like the frozen crinkle cut ones you can make at home. Not a bad pit stop, on the way back to Atlanta from Savannah. read more

This is literally the WORST Zaxby's I have been to. I get that there aren't many options to choose from in this area to eat, but the way I was treated is no excuse. I asked for extra fries on the side instead of cole slaw. When I opened the box there were literally ten fries in each box. I went in to tell the manager and she argued with me saying that the fries were weighed. Lady, get the hell out of here! I have friends who work for Zaxby's and they do NOT weigh your fries. Quit being stingy like you own the damn place and give the customer what they paid for...... read more

Worst customer service, no hello, thank you or go to hell. Will never visit this franchise again. Niaya needs communication and customer service training. read more

Found a filthy penny INSIDE my Zaxbys Nibbler! I DO NOT recommend!! How does this happen?? read more

Zaxbys - Here's how to kill your appetite: open your Zaxbys Nibbler to find a filthy penny INSIDE!! Don't eat at Zaxby's in Metter!! - Fast Food Near Me - Metter, Georgia

Slowest Zaxbys that I've ever been too. Ladies taking your order are super slow and don't even smile. One of them was even the manager. Witness a couple orders being made incorrectly before my order was ready. I travel this highway once a month and this is second time at this location. Same experience both visits. Food was good read more

We stopped here to get some lunch. Not only did it take 30 minutes to get our food after placing our order but I also got food poisoning. I had a grilled chicken salad. Won't be back. read more

If you have nothing but time stop at this Zaxby's. The slowest Fast Food restaurant I've ever been to. Took 25 minutes to get my food. Super slow service!! read more

Chicken was good. Service was good. Interior is nice. The speaker is way too loud. When they call out "your order is ready" it startles you and causes discomfort. read more

Every other zaxbys I've been to gets 5 stars, but y'all, these folks are using lawry's season salt, I seen't it with my own two eyes. The cook just shamelessly pouring it straight out of a big fat lawry's bottle right on my fries. I know everybody loves the zax sauce but me, I'm all about that French fry seasoning, sure its just zaxbys own season salt, but that's just it, if you've ever eaten zaxbys you know that they somehow take the most ordinary foods ever and make them culinary masterpieces, and these people said "nah screw it nobody will know the difference." I do not pay $10 for chicken fingers and French fries, I would never pay that much for such a simple meal, no, I pay $10 for ZAXBYS. Imposters.. someone plz find the CEO and snitch on these people, or just call the police, they're technically robbing us all, making is pay for chicken fingers when we clearly think we are ordering zaxbys. This is counterfeit read more