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    Zaxbys

    3.0 (60 reviews)
    Closed 10:30 am - 10:00 pm

    Order Zaxbys Takeout or Delivery

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    ZAXBYS ATMOSPHERE

    What's the vibe?
    Quiet
    Dogs allowed
    Good for groups
    Good for kids

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    Recommended Reviews - Zaxbys

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    Reviews With Photos

    Zach and Kylie working the window
    Whitney k.

    This Zaxby's has terrible customer service and now we wonder why there is 3 stars for this place. Zach and Kylie were absolutely disrespectful and rude. I was ordering and kept getting cut off by Zach when I wasn't even finished with my order. I got to the window and Kylie was helping me and I asked her if he had gotten my entire order because he kept cutting me off and she had a very bad attitude to me. Our food came and Sabrina. The manager came to the window didn't even apologize and we had requested to get all of our money back. She didn't even try to make it right or rectify the disrespectful, attitude, and rudeness of her workers. Sabrina also told me if I want to post a bad review or leave a survery that's fine and she didn't care! So you don't care about bad reviews as a manager? HAHA. We won't be coming to this Zaxbys ever. Very sad that this location had a lack of customer service.

    Kizzy S.

    This is by far one of the worst experiences I've had with a fast food chain. This place is horrible from the food, service, management and ownership. In a nutshell, if I was Zaxby's I would revoke this owners (David) I'm told franchise agreement. I can tell by the way his staff, service and food that the owner isn't vested in his store or uphold what the franchise claims to be. I can confidently say that it would be highly unlikely that I would ever have this horrible of an experience with a Chick-fi-la or Cane's. Further, it's pretty evident that this is not a one off but a way in which no one cares about this store. I came from Walmart @ about 9pm and got a salad, rude drive thru person, unprofessional in the background of drive-thru. Got home salad (see pic) was served. I call and was supposed to get a manage and didn't but the lady relayed the message. I was told since they were closing and I was not driving back to come in tomorrow and I could get refund. I advised that I have my receipt as well as pictures of the food. Had my daughter go out of her way to go get the salad and was treated very rudely and told by the manager that their policy their owner (David's) policy is that you have to bring the receipt and food back to get a return! Really, lol! So I need to keep a already almost rotten salad over night, keep it in my car pn my two hour commute and keep it in my car all day....And you should already know when you made the salad that it shouldn't have been served, like what. Long story short my daughter paid cash for two more salads (out of hunger) and embarrassment that an establishment is this petty and should be ashamed to serve this food, treat people in this fashion and run an organization serving food that would impact peoples health. So to the owner who is only reachable through the Zaxby survey...your failing your people, your customers and Zaxby's brand. By the way, I was hung up on by the manager Ashley as she didn't care much about her managerial position, my concern or the restaurants brand. Sounds like bad ownership to me. Do better, you making all this money and out here representing yourself like this....smh. You can keep the $11.12 cause seems you need it more than me. This was my first couple of encounters with Zaxby's and my last. I'd rather get a salad from Wendy's

    Elizabeth P.

    I just think with inflation these days you shouldn't be serving food like this. First it had no cheese, then they gave us a bag of cheese to put on top of it cold. Like thanks and all, but to be honest they said the chicken bacon ranch fries are pre made and just handed us a bag of cheese. That's that hurt. Come on now.

    5 piece chicken tender meal
    Ashley G.

    I wish they would of toasted and buttered the toast. The drink flavoring in the machine needed changed. I got it in the drive thru and ended up just pouring it out when I realized up the road and was almost home. I asked for the cole slaw to be switched out for xtra fries, but it wasn't. The staff are always nice and very quick at this location though. And the chicken and fries tasted great and were made fresh.

    Six finger combo, extra fries instead of slaw, buffalo garlic sauce instead of Zax sauce
    Steve B.

    Another great visit at Zaxby's! The staff has always been friendly and work hard to get orders filled quickly and accurately. The dining area is kept clean and I haven't been disappointed here yet.

    Them Fried White Cheddar Bites got me in a chokehold

    Very good service and always good food and the wait time is usually short they are fast.

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    Photo of Art C.
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    7 years ago

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    25 days ago

    Business owner information

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    Evan C.

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    9 months ago

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    2 years ago

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    1 year ago

    We love Zaxby's chicken but the fries have been way too salty lately. The chicken is delish!

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    2 years ago

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    7 years ago

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    3 years ago

    The lady who served me- Laura or Lauren- was extremely condescending and unhelpful. The food was good though. Fresh fries.

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    5 years ago

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    7 years ago

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    6 years ago

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    4 years ago

    Food was fresh and delicious! The bread is to die for. For my first time it was a 10/10

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    9 years ago

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    3 years ago

    The Zensation Asian salad is the bomb. They need to have it year round. I have it at least once per week, when it's on their menu.

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    5 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    8 years ago

    Wanted to love it but didn't! Everything is so salty that it is uneatable! Its also very pricey!

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    12 years ago

    Drive through good food but I just had to pay extra for Ranch dressing! Whaaaaat! Not cool~

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    5 years ago

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    Page 1 of 2

    Ask the Community - Zaxbys

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    Stopped by here on my way back from Orlando; it was one of the only ramen spots open for lunch on a…read moreMonday. If you know me, if I'm craving something I gotta have it, so Michi Ramen really saved me lol. The interior was lovely with a modern style. The kitchen can be seen from I ordered their Spicy Tonkotsu Ramen, Sakura Oolong Tea with Milk Foam, and Takoyaki. My friends ordered the Korean Hot Dog with potato half-dog, half-cheese and the hibachi. The cheese pull on the Korean hot dog was insanneee, my friend had couldn't keep pulling w arm because it kept going lol. The service was excellent, our server was attentive, funny, cleared all our empty plates, and was very on top of it. Our food came out fast! The ramen was delicious and the spice was the perfect kind that gave it great flavor but didn't have the nose running. The toppings on the Takoyaki were generous with a great texture. My oolong tea was a bit on the watery side but it's brewed fresh so I didn't mind. My friends loved their hibachi, I had a bite of the veggies and they were cooked to perfection. They said the miso soup and yum yum was on the sweet side which they weren't the biggest fan of but was obsessed with everything else. Will definitely come back when I'm in the area especially now that I know it's next to a Hobby Lobby.

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    Philly Steak & Wing - Lakeland - Oreo rolled ice cream

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    4.3(108 reviews)
    0.3 mi
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    First time customer and won't ever be returning. Purely because of the older lady was so rude to…read moreus. My husband told me what he wanted and went Into the bathroom. I ordered him a pepper philly and she had follow up questions so I looked back down at the menu to see the options. (Again, we've never been here before) The lady said, "That's why you don't go to the bathroom when you're ordering. I have a lot of questions." I just laughed it off because I thought she was joking. Food: definitely don't get the gyro. There was barely any meat on it. Mostly lettuce (which doesn't belong on a gyro anyway) everything else was fine, but not worth the 4-5 stars given by other patrons. Also, the soda was flat and the only diet option had no syrup. On our way out, my husband dropped the basket into the garbage but grabbed it as it fell, so it didn't get thrown out and this miserable older lady goes "can't you read the damn sign?" Why yes, we did see your unprofessional hand written sign about people throwing your cheap baskets away and threatening to raise prices. As if you weren't over priced as it is. Never again. Save your money and go well.. anywhere else. The mall is close by and has a Charley's. lol

    I been here twice with my mom. I was raised in Lancaster PA definitely the closest to a Philly…read moresteak I have been able to get in a while and highly recommend it. Glad I found it especially after trying the other place down the street which I won't mention by name horror.

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