Found the chicken and fries to be mediocre, not bad but nothing to write home about. I'd say other traditional fast food chicken spots have better and are cheaper. The salad was pretty much what you'd expect from fast food -- bed of watery romaine and some cheese, bacon, and croutons. We ordered at the drive thru and the customer service was not very friendly. We also ordered and paid for extra sauces and didn't get them. We weren't expecting much as it is just a fast food joint, but we won't be coming back. read more

Nothing good to say. Poor service and poor cleanliness. We waited nearly 30 minutes to receive our order. We scratched this one off the list of options. read more

The food today was horrible and I was supposed to get a birthday treat... The choices are either cheesecake bites or chocolate chip cookies. I got played and gave me cheese curds. So I was not happy about their service. I'm not sure what it looks like inside because I never been in inside, but the outside is not that clean either. read more

First, I have to say, I do like Zaxby's food. And the servers always seem nice enough. I don't have a complaint there. The thing I have a problem with is, (at least at this location) they can't get an order right to save their lives. It's like they're being trained to not get orders right. In the past I've gotten home and had to drive right back because of missing things. But the thing that's certain as the rising and setting of the sun is, they will forget the sauce. I make it a point to place an order for "extra sauce" and I'll check my bag and will have gotten none at all. At least the food tastes good. read more

This was one of the best to get some chicken and fries and they ranch good to but the service was ok

So we pulled in to try the new chicken tacos. This isn't a knock on the employees that actually do all the work . They have no chicken tacos none nada . So all the commercials they keep running for these chicken tacos and you can't keep enough chicken inventory. I did not settle on another menu item " is this just a ruse to get you in and then oh well since we're here might as well" absolutely not. I feel better now read more

We came in super late with both kids in tow. They were kind, courteous, and even gave us some treats for the kids. The place was immaculately clean and they even checked on us during our meal. Definitely not what I thought it was going to be in late night Jacksonville, AR. Thank yall! read more

So this was the first time that I got to try this play with one of my friends from work. I got the chicken combo. They were not bad in flavor but looks nothing like the picture. Will try this place again but will order something else. Hopefully can update this with a better rating. read more

Zaxbys - Special Zao chicken combo - Fast Food Near Me - Jacksonville, Arkansas

Unprofessional staff. They give away food to their friends and associates that they know here. I sat rite there in line and heard the lady come up to her after she walked around the lobby "girl I been calling you to see if you at work so I can get a plate" The heavy elder black lady in the back with a low hair cut giving away plates to a guy who may be her son or boy fiend. But he was their prior to her getting there to do some work. I get here order an funnel cake wit extra powder sugar. I was denied on that. The lady wit the broken arm said she can't do that. I politely tell her it can be done. You can ring me up for an extra ranch and put powder sugar in place of it. She tells me there's a certain amount they are suppose to use. I then tells her I use to manage one of the locations in Texas. So I know you can do what I'm asking. She still refused it and I informed her, if I was the manager here, all of you would be gone, terminated rite here on the spot. For giving away food. Poor job performance, violation of health codes wit the flys in the lobby due to poor house keeping and no hair nets on. The young lady at the counter was out of dress code, she got a baseball cap, but with her hair style she is suppose to have the tennis cap with a hair net and wear gloves. No one had on a hair net "department of health services" should pay this location in Jacksonville, Ar a visit read more

Zaxbys - Zaxbys funnel cake advertisement - Fast Food Near Me - Jacksonville, Arkansas

So my daughter picked this up at Zaby's about 15 minutes ago. She had to wait in the line when no one else was in it. You know I don't want anything free from any of these fast food places but I would like to get what I pay for. Is that too much to ask? There used to be a time when you got what you ordered. Not it's you get what we give you and don't you dare complain. That's the last $12 they get from me for this trash. Jacksonville Arkansas location. read more

Zaxbys - Trash - Fast Food Near Me - Jacksonville, Arkansas

This is the absolute slowest food place in the WORLD!! The lines are long, due to the inside being locked durning lunch time. I decided to give them a second try never again. You can be the only vehicle in the line and they will still ask you to "pull around to the mailbox". Please close this location and bring a place where you can get fast food in less than 45 min at the drive thru. read more

I really tried to give this place a chance after reading the negative reviews. I'm leaving this location with no food after waiting in line for 25 minutes. There were only two people working (severely understaffed) I rode around the drive through first to which a worker informed me that it was closed so I went inside instead. After about 15 minutes of waiting I'd seen 6 people (I counted) leave the line to go eat somewhere else. I don't blame the workers. They didn't seem upbeat but while in line I had ample time to search "zaxbys" on indeed and find 16 positions open paying 11/hr so that tracks. read more

Chicken is so-so, bread is soggy, and salads limp. There are much better chicken joints available and not so high priced.

Food was alright. I got the mr beast box. I was fully expecting him to be there and greet me as I walked in the door. He was not. I was pretty disappointed by that. It was also about 20 degrees inside so I froze my balls off. Overall, the food was good, but everything else was pretty mediocre. read more

very bad customer service and you can be waiting in line for 30min before getting to the order speaker,then you have to wait again for ten min before they take your order, that's not all,you then have to wait ten more min to get to the window to pay hold up that's not all,then they ask you to pull up so that they can bring your out to you,oh yeah you got to wait another ten minutes,and when they finally give you your order IT'S ALWAYS I MEAN ALWAYS!!!!! they leave out ,or they give you the wrong order,I see why they are shutting down some of these restaurants ZAXBY'S is horrible business,and they seem to hire all of these young adults that has very bad attitudes as though we have to kiss their ass to get served!!!!! read more

I'm in the military and this is one of the closest places to eat but at the same time is a big inconvenience. I came here on lunch and they literally forgot I was waiting outside for my food after going through the drive through. I also tried them again today and I have been waiting on my food for 40 minutes !!!!!! read more

Food was good! Staff needs some improvement! My son and I went there (my first time eating here) and the young lady that took our order wasn't friendly at all. They weren't busy (two cars in the drive thru and we were the only ones inside) and somehow forgot or order. The cook/food prep guy in the back appeared very irritated when I inquired about our food (25 minutes later). Almost like it was an inconvenience to ask him to do his job. read more

Zaxbys just is not the same anymore. Especially this one. The food is hot garbage and their soda machine is disgusting. Just go to Raising Cains. Zaxby's is overpriced and a let down every time. read more

Sucky first and last experience. Order took about 20 mins to come out, the chicken sandwiches had the consistency of rubber AND they forgot our tenders and didn't realize until I was home. Terrible read more

Hits every time. Maybe season y'all's fry's more though and y'all would get more business. other than that y'all's food is immaculate and keeps me on my feet. read more

Fast service! Fresh food and always hot when I pick it up. I love using the app to order and go by to grab it curbside. Great servers there and always smiling! read more

Let's just start with the fact I have an hour lunch and spent 35 minutes sitting in the drive through. Then I choose to go inside and they can't even get my order right. If they don't fire everyone in that place they might as well shut it down. Won't ever be back and not to mention I saw them drop food and put it in someone box. Unbelievable. read more

Every time I have eaten Zaxbys in Jacksonville, AR they have gotten my order wrong or left out items order and were extremely rude. As if that wasn't bad enough, I have gotten sick. Not just a stomach ache, but full on explosive diarrhea! Will never eat at the Jacksonville location again. read more

Me and my wife used to love getting salads from here as a quick and easy dinner on the way home from work. We will no longer be stopping in here as we were deliberately and excessively skimped on our portions tonight. There was barely enough salad to cover the bottom of the bowls and my chicken was barely cut through and just slopped on top in a mass of meat. If you were hoping to cut costs from your usual you succeeded just too bad it cost you some regular customers in the meanwhile. Pathetic read more

Zaxbys - All the fake photos that corporate accounts have uploaded...this is what their salad really look like. Pitiful and rushed trash - Fast Food Near Me - Jacksonville, Arkansas

What can you say about this place? Food quality & flavor are consistent. It was kind of slow the tables weren't in tip top shape lots of crumbs. Service was quick, the food was hot & fresh though. The two things that keep me coming back...they have Cherry Fanta and unlike Chick-fil-a they are open on Sundays. Halleujah, holla back! read more

They open at 10:30 for lunch, a big bonus. Food is hot and made at order as usual. Friendly staff and even a few friendly locals that are welcoming as well. A nice stop during my taxes through little rock! read more

The ketchup was old and super vinegary. The boneless Buffalo wings had no sauce on them and the fries were cold.

This is one of the top five restaurants to visit in the area. Zaxby's offers a pretty good amount of food for a reasonable price and it's tasty. My experience was awesome and i'll be sure to visit when possible. read more

We eat here a few times a month and have never had an issue. They are always nice and friendly....foods alright too. I would like to see the fries with a little less salt though. read more

Service is always friendly! I always come here for a big Zak snack meal and I make sure to add extra seasoning on my fries. Love it! The toast is a hit as well. My favorite drink is the sweet tea but they do offer a plethora of flavored drinks & sodas at their drink machine indoors. It can get confusing if you aren't computer savvy since the drink machine is electronic. read more

Zaxby's serves up some good chicken, and this location met our expectations. We were the only customers there at the time and our food was served up quickly. It could have been a tad warmer, but it was still very good. The toast was perfect too. read more

Warning: EVERYTHING is deep fried. It's basically a fast food joint. If you don't mind that then you might like it. I had the chicken club to avoid an entire plate of deep fried goodness. But it was good. Just not a place to go if you're interested in your health. read more

In terms of customer service, they were definitely a five. Everyone made a point to greet us as we walked in and ask if ensuring was okay during our visit. I had the grilled chicken sandwich and it had a good flavor but could have been trimmed a little better as I got an attached piece of fat. No biggie, I just trimmed it myself. We also got the tater chips that range from crisp and perfectly seasoned to soggy and over seasoned. Everything in the restaurant looked clean and well kept. read more

This is literally the best chicken in town hands down it's literally so great and the manager and workers there are nice overall GREAT

This place is great! After 5pm my kids eat free, great food, great service, and it's usually dead after 4pm.

Drive thru, 5 Alexia H is the name on the receipt. I went through the drive thru to place an order for myself and a co-worker. Waited at the speaker for a few minutes, I assumed they were clearing out the drive thru and were waiting to acknowledge me. I said "Hello. When I got a response it was "I did say Welcome to Zaxbys" in a very rude manner. I gave my order and went to the window. She rolled her eyes at me and said you backed the line up. I suggested that maybe she spoke when I was unable to here her as I have a larger car. She rolled her eyes and me and grunted. The order was not correct, and there no utensils. I did not go back to have them make it right. I figured she would spit in my food. Alexia, your customer service stinks! read more

Every single store I go to now has awful tenders. My family and I frequent your locations. We spent anywhere is from $30-$50 every time. I live in Sherwood Arkansas there's a store around the corner. I will not go back to that location because of the inconsistency of your tenders. Tender should never be extremely brown and hard. Last night I went to your Jacksonville Arkansas location hoping I would get better quality food. Granted it was like 15 minutes before they closed and the manager said that everything would have to be cooked to order and I would need to wait for 15 minutes. I was happy to wait because that meant my food would be fresh. But no way it was awful the only thing fresh was the traditional wings. The tenders were very brown and hard they were hot but they re-dipped them in grease... the fries were soggy and cold. I tried to call and address the issues at your Jacksonville location this morning but unfortunately your manager would not be back until the store opens! Or quality or management I will not be back read more

Love the boneless wings in sweet spicy and the tater chips!!! Staff is always smiling and happy. Great place!