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Zaxbys

2.8 (34 reviews)
Open • 10:30 am - 10:00 pm

Order Zaxbys Takeout or Delivery

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ZAXBYS ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - Zaxbys

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Reviews With Photos

Double Slaw given when NO Slaw was requested as shown on the order ticket
Jessica J.

Zaxby's in Haines City Drive Thru completely messed up our order a couple nights ago by giving wrong items and missing items we paid for. In addition some of the food was not fresh. I took pictures of the ticket showing what we ordered vs the mixed up food we received. I didn't go right back because it was pouring rain and our power went out as I sat down to eat. This evening I had time to go over and ask for either a refund or replacement. I was polite and explained what happened to the Manager on Duty, showing picture and receipt of issue. She didn't apologize and stated that unless I brought the food in there was nothing she could do and her hands were tied to theor policy, even with pictures I took. She also said there's no way the food was not fresh, basically insinuating I was lying. I asked if there is somewhere else I can provide feedback since she wasn't able to handle the situation and had no empowerment to resolve my concern at all. She gave me an email address which I will contact, though I expect no response. I will not return as all she had to do was take ownership of the situation and provide a replacement meal, a refund, or a coupon for future and apologize things went wrong. I want to share that this company does not care about quality or service recovery in their business to ensure things go right nor resolve things that go wrong and caution you to waste money there as it isn't cheap! I almost came home and dug in the trash for the food we didn't eat from 2 nights ago and take it over but decided then there would be a new excuse of why she couldn't do anything and still tell me I'm lying. One example of the mess up in this pic...we ordered NO coleslaw and got double slaw! Thankfully Cane's is opening soon with a similar menu in Kissimmee!

Raw on the right side
Tiffany S.

Quick, accurate service however one of the chicken sandwiches we received was raw in the middle. Not safe at all. We are traveling so not able to return it. Very disappointing.

Order the boneless wings...terrible tasted like they been sitting there for 3 days super chewy and the customer service sucked

Jen N.

There arent many options in Haines city when it comes to food but this is the best option they have when it comes to fast food. The service is always on point, even though they have young workers who sometimes are a bit judgemental. I always get the big zax snack box, wings, or a salad, which in my opinion is better than chikfila if that tells you something. They are definitely underrated but much better than what's around the area

Grilled chicken Cobb salad with light vinaigrette.

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7 years ago

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1 month ago

Business owner information

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Evan C.

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

Food was cold due to it just sitting there on the shelf behind the counter because they failed to announce my order was ready

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4 years ago

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5 years ago

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5 years ago

Every time I have been to this Zaxby's, every employee is always so nice and the food is always delicious!

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12 years ago

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8 years ago

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7 years ago

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10 years ago

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10 years ago

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7 years ago

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6 years ago

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11 years ago

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7 years ago

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9 years ago

Great chicken fingers and different salads. Salads are huge and very well made. Music is a little too loud.

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10 years ago

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11 years ago

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11 years ago

Terrible service. Employees were rude and didn't even know what they just put in the box, THEY HAD TO ASK ME TO LOOK?! It was not a joke.

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9 years ago

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11 years ago

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10 years ago

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8 years ago

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10 years ago

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Ask the Community - Zaxbys

Review Highlights - Zaxbys

“I really enjoyed the whole piece of toast that was provided with my meal.”

Mentioned in 2 reviews

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3.4(83 reviews)
1.4 mi
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Wow!!!!! Everyone told us to try Culver's. Did not disappoint. The burgers are delicious and the…read morefrozen custard is creamy and delicious!!!! Can't wait to be back in the area so we can come back. Highly recommended.

Last night's experience was ehhhhhhhhhh…read more Too many kids - I mean staff were horsing around then messed up the custard machine. I usually get the kids meal for a good value - under $8 for a cheeseburger that has grilled onions upon request - lettuce and cheese with crinkled fries a drink and a frozen custard with 1 topping. The custard machine was having issues this night and delayed serving in the timely manner of the custards. A few staff were gathering around and the lead was telling them to spread out and designate stations. The meal was not bad and the frozen custard is always a delicious treat. I usually get the cheesecake bits. The cheeseburger seemed to have a thicker patty than usual with the grilled onions, shredded lettuce and cheese. It kind of lacked mayonnaise and ketchup that I had to dunk in the burger to the ketchup as I bit into it to add some type of moistness to the burger. The fries were fresh and hot and salted evenly. The diet root beer I like getting because its pretty dang good. It has a good root beer flavor compared to a&w. I love their frozen custards. It has this creamy nice texture to it and its not too sweet. I usually do my own toppings for the custard sundaes. I usually get the butter cake or cheesecake pcs.

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El Ranchito Restaurant & Foodmarket - Asada Tacos

El Ranchito Restaurant & Foodmarket

4.3(78 reviews)
1.9 mi
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11/22/2025 This time I just wanted some Menudo. It takes an…read morehour just to get there. And it's so worth it. Like I said in my first post if you're the only Caucasian there this place is gonna make it perfect. So if you like seriously ethnic Mexican food get your butt here. Service is always great and if there's something you need, you will always be able to get it just by asking. And for those I have no idea what Menudo is, it is a bowl of soup made from tripe that they cook for hours. And they serve it nice and spicy. If you're a foodie, it is something you should try. 6/24/2023 This is a Wonderful place. The place was really busy however the service is great and they get you in as fast as they can. One more of those places where I was one of the few Caucasian people. Always a good sign if they serve Mexican food and most of the people there of that heritage. One thing to be cautious about is that the serving sizes are not small.

1/5 STARS -- PLEASE READ BEFORE GOING…read more I've been to MANY Mexican/Spanish restaurants in my life, and unfortunately, this place deserves 1 star from me. This review is based on my experience on August 9, 2026, so this is one of the most recent reviews you can find. The food was okay. I would honestly give it about a 3/10. Some things had little to no flavor, and some of the food tasted like it had been sitting out for a while. The fried plantains were especially soggy. Overall, the food was missing seasoning and freshness. But the BIGGEST problem was the communication and the employee serving us. My family of 5 went because we wanted a nice Spanish/Mexican place to eat. We saw all the positive reviews, so we decided to try it. The problem started when we were ordering. WE WERE NEVER TOLD THAT WE COULD ONLY CHOOSE ONE SINGULAR TYPE OF MEAT, ONE SINGULAR TYPE OF RICE, AND ONE SINGULAR TYPE OF SALAD. Nobody explained that choosing a little bit of another meat would automatically be considered an entire extra serving. We chose ribs and chicken, and we also wanted to try another meat. And when I say TRY, I mean TRY. We did NOT want a full serving. We didn't even want an actual piece of the meat. WE ONLY WANTED TO TASTE THE JUICE FROM THE MEAT. That's it. And we were still charged the FULL $4 PRICE for "extra meat." If I'm paying the FULL PRICE for the meat, then just give me the chicken! The frustrating part is that nobody told us beforehand that even wanting a small taste of another meat would cost an additional $4. If the employee had simply said, "You can only choose one type of meat, and anything else is an additional $4," we would have understood and made our decision. Instead, we were told nothing and were charged afterward. When we tried to explain ourselves, the employee was not very understanding. She came across as rude and dismissive, and instead of simply explaining the policy to us, it felt like we were being blamed for not understanding something that was never communicated to us in the first place. A little communication and kindness would have gone a LONG way. We also ordered lemonade, which my family ALWAYS gets. One lemonade was $6, which is honestly ridiculous to me. Our total for 5 people was around $110. On top of that, there was an automatic 15% gratuity/service charge. I understand restaurants have policies, but PLEASE communicate these charges and rules clearly BEFORE customers order. This isn't just about the $4. It's about the fact that we were never told the rules, we were charged for something we didn't understand was considered "extra," and then we were treated poorly when we tried to ask about it. Unfortunately, this restaurant has lost my family as customers. We will not be coming back. The food was okay, but for the price, the service, and especially the lack of communication, it was NOT worth it. Overall: 1/5 If you're reading reviews before deciding whether to come here, I hope this helps. This is my honest experience from August 9, 2026.

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El Ranchito Restaurant & Foodmarket - Fajitas Mix Entree beef chicken and shrimp

Fajitas Mix Entree beef chicken and shrimp

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Chipotle Mexican Grill

Chipotle Mexican Grill

2.3(11 reviews)
0.0 mi

Hello, the past few times that I have ate at this restaurant, I've noticed that the water taste…read morefunny as if I were to be drinking tap water, and the chips have been very stale. I have also noticed that the meat has been VERY unseasoned with no flavor at all whatsoever. This is very upsetting.

Absolutely terrible management and location. Consistently out of food. Nasty employees. This…read morelocation has problems. Once again I had to argue with a manager to walk over to the online order/drive up line so I could have rice, or something else the walk in line didn't have. Last time it was queso. This time it was rice. Yes. Rice. They always prioritize the drive up/online order line, even though you're physically standing there. All they had to do was walk over and get a scoop of rice. Instead the manager wanted to argue with me, going as far as trying to make me feel bad because his employee was pregnant. Giving the customer a simple request has nothing to do with that. Other customers were leaving, probably because of the fact that there was no rice (and other things ) on the line, and probably because he was trying to argue and embarrass me. As if it was ok that a giant amount of people didn't get food that was available in the store, just not in the right line. All I wanted after an extremely long day was for the same efforts to be made that I have to make. It was literally as simple as getting a scoop of rice. In the end after 5 minutes of back and forth, he got some rice for me. Literally could have just prevented that by providing a decent customer experience. The manager in the end wanted to comp it, which I refused. I'm not after free stuff. I'm after common sense and change. Edit: recent visit, nothing has changed. Still a terrible location, terrible service and food. Don't go.

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Checkers

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2.5(29 reviews)
0.4 mi
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Checkers is a fast food chain. They do not have indoor seating. It is two drive thru windows with…read morea few outdoor tables. They have a wide selection on their value menu and regularly have specials like 2 specialty burgers for $4. I've been frequenting this place more regularly lately because french fries are one of my pregnancy cravings and I love the fries here. The fries are seasoned and really crunchy. I've not had a problem with them being cold here. They are generally nice and hot. I like their burgers here too, but even ordering mine special it is rarely hot. The last time I ordered my burger it was made incorrect, not once, but twice, so I always double check my order before I pull away. This place is true fast food. It is quick. The fries are hot and the prices are reasonable.

The service here LACKS…read more So was here for the $4 meal deal they have online : Choice of a burger - I chose the mushroom swiss burger , Fries, Small drink and a fried apple pie. The Mushroom Swiss is DELICIOUS. Its not a bulky burger but this was def a delicious burger with swiss cheese - mushrooms - the patty. No wonder huge raves on this burger it was def good. Of course the battered fries are delicious as well. The salt it can get salty with both items but tolerable. They fry the apple pies here - Coated in cinnamon sugar. Def another delicious treat. The service - So the $4 meal deal only applies when ordered ONLINE. if its drive thru -its $5. They would not open those pick up windows even if you tap the window to get their attention. The wait is kind of long if you order online and pick up on the window. They screwed the drink order when the order states dr pibb not coke. The mushroom burger is def a hit regardless.

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McDonald's - DO NOT  EAT HERE!

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1.7(40 reviews)
0.5 mi
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I honestly don't know why this location has such a low rating. I'm going to write this review…read morehoping I don't jinx how good we have had it. We order through the app everytime. This is the one of few locations that I consistently get fresh, delicious fries no matter the time! The food is pretty consistent and our orders have always been correct dispite us needing customizations on any sandwhich we order. We frequently need extra sauces and this location never forgets any. My loss of one star is a few times the nuggets seem to be over cooked (maybe they sat for a while and got refried?) but in reality if I could, I would only take half a star. The drive thru is always fast, clean and the staff is always friendly. Our food is usually ready at the window and we don't need to pull into a spot and wait.

This lobby does not close till 11 pm on. Friday night. They had 8 workers and the manager told me…read morethey close at 10 pm and told me to go thru the drive thru due they were short staffe. what I saw was a bunch of employees laughing it up on their cell phones playing around. I asked the manager for the corporate phone number and she would not give it to me. It is policy the lobby stays open till 11 pm. You cannot make your own hours and say I want to close at 10 pm. This location is terrible for doing that. I have been coming here quite a while and I know the lobby stays open till 11 pm

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Zaxbys - chicken_wings - Updated October 2026

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