Yuck. There's one manager that has repeatedly tried to fix things. However: every time I've ordered, something is incorrect. I work in service, so I make sure to tip & be respectful. They always mess something up, and I stopped going months ago. Meanwhile: I was always treating my family because they have such a reputation. I guess not in Fuquay ‍. Never walked inside, so no clue what the inside energy is. read more

Tried calling the manager that day and didn't care about the issues. That's why I am done for good with this location because the same thing the first time. read more

It's been 30 minutes I'm waiting for my food I'm still waiting and haven't gotten it supposed to be placed this is horrible every worker is slow and lazy bring back Xavier read more

This place is also an "almost gets your order right" fast food restaurant. Do not leave the drive thru without checking that everything you ordered is there. Count the sauces and check that they are right. Look inside every box. Something will be wrong. I placed a big order the other day of regular and boneless wings. They gave us the boneless wings and then told us to pull into a spot that it would be a few minutes. After 20 minutes I went inside, pretty sure they forgot and had to start over. We waited 40 FREAKING MINUTES!! for half of our order. It took so long that all of the other food was cold by the time I got it home. It's not cheap either when you're feeding five people, it was around $72 total for cold food. My daughter loves this place but I flat out refuse to feed the family here anymore. read more

I did a drive-thru to get boneless chicken fingers this week. Zaxby's used to be a favorite place for me whenever my wife was out of town. The boneless fingers were large and meaty. Not any more. This is the second time in the last few months that I have ordered the exact same thing and been extremely disappointed. These aren't chicken fingers! These pieces of chicken are the size of nuggets from the traditional burger places. Calling them anything else is misleading. I have eaten my last meal from Zaxby's. read more

I went through the drive thru the other day and I noticed Atlas was not on the speaker he was not present that day and they messed up my order and did not give me what i wanted #notmyZaxby's #Rehire da goat Atlas #Holly Spring better read more

I came here today to get food before my appt. The service here is horrible! I watched people order after me and still get their food before me. All I ordered was a drink and fries. I don't know how all these people with salads and chicken get their food before mine. It was just fries. If she had apologized and went about her business it would have been over but she had to tell me who was in front of me, who was behind me, what she was doing, that they were short staff. I don't care about any of that. Especially when you keep talking and like I told her of she was working as hard as she was talking then more people would have their food. Then the cook in the back started telling me to pipe down. I was not loud and I was right! Why are you worried about what's going on in the front when you are supposed to be making food in the back. Then I asked who the manager was, and it wasn't even him. Please stay in your lane and make the food. I ended the conversation with asking for a refund. I will definitely red flag this Zaxby's to never receive horrible service such as this again. read more

Ordered the new chicken Philly grilled to go. Glad I took it home because there was no flavor to at all. there were no grilled peppers, no grilled onions and some kind of flavorless cheese on chicken that wasn't seasoned. I was able to add some seasoning at home to make it edible, but I would never order it again. read more

The best fried chicken of fast food ever it goes so crazy and the kick in chicken makes me horny

Went to Zaxbys today with my grandson. He got chicken finger snack plate and I got the chicken finger plate. The service was efficient and friendly. The chicken was horrible. So over cooked and tough. Completely dry. The Cole slaw was maybe 2 spoonfuls. Never spend my money there again! read more

Went to get 2 of the southwest salads, was no corn on either one of them, lettuce looked old and was brown. Not good at all tonight

zaxbys is the best. it has the best fries, chicken, and especially toast. they always get my order right sometimes even an extra boneless wing, they are nice, I feel nice when I go in the drive thru or sit down because I love zaxbys. read more

The entire staff was accommodating. I scheduled my order for the next day not the day of. The manager came and spoke with me, he made sure that I got my order, and did not argue. I will be visiting again. read more

Good food good everything but bad customer service. The lady at the counter was speaking very rude

Ordered a 5 piece...got a 4 piece. Make sure you check order before leaving. Chicken Finger Plate read more

I ordered a boneless wings and things FRIED HARD however my wings weren't even crispy and they gave me bone in wings this is not the first time my order has been messed up rather it's a drink or side. Also coming from somebody that worked at zaxbys I'm not impressed at all my wings looked like they didn't even hit the grease read more

Zaxbys - The wings - Chicken Wings Near Me - Fuquay Varina, North Carolina

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Just left the fuquay Varina location I told the lady at the drive-through I want it croutons in my salad and Two ranch dressing and I did not receive either ‍ what is a salad without dressing I tried to call the store the phone is off the hook continue to get a busy signal not a good look read more

I really want to like this place, but the chicken is just not that good. I ordered 2 nibblers via the drive-thru ($1.69 each) and they were mediocre at best. They were not fresh and the chicken had too much breading and was dry. You can definitely judge a chicken joint by how juicy their chicken is -- and there was no brining done to this chicken. Save yourself from disappointment and just go to Chick-fil-A. read more

Love the chicken wings and their salads are great. Very slow drive through and pricey menu. read more

Food is always good, but I am a bit concerned that every time we come in their health score keeps going lower and lower. It is still in the 90's, but you would think that they would try to improve instead of going down. The staff is friendly, but it seems they have extremely high turnaround. More than the average fast food place. read more

Zaxbys - Fried chicken ceasar zalad - Chicken Wings Near Me - Fuquay Varina, North Carolina

Zaxby's is typically good, but this location was a let down. The dinning area was not very clean and even the tray they served my food on looked as if it was not very clean. I notified one of the employees behind the counter that they were out of ketchup but no one ever did anything about it. I sat and watched as customer after customer went to get ketchup and came away empty handed. And I understand that this is a fast food joint but the food this day was underwhelming. I won't be returning to this location. read more

Their rating is a B 88.0, date inspected April 8,2018. Cashier wiping her nose while taking our order.....gross. read more

As fast food goes not too bad! Ordered chicken salad. It was a little dry, they provided additional Mayo. I also ordered the fried cheddar bites. Not too impressed with them. I wouldn't have guessed they were actually white cheddar. The food was well priced and if I were near one again. Is try something else. read more

Terrible service. Terrible. Food is okay but overpriced for what it is. Did I mention the service was crap?!!!

Been here 20 minutes waiting for our food and they lost our ticket!? But I seen 4 employees walk out with their food at quitting time, and we are still here! Last time coming here! LAME... read more

We love Zaxbys chicken. It is tasty and consistent quality. My husbands favorite is the Chicken strip sandwich deal which is 4.99 and includes fries and a drink. My favorite is the Buffaloe Blue chicken salad, the sauce is a bit spicy so I usually ask for a medium amount of sauce.The cost is a little more. Zaxbys has several meal deals, but you need to read their menu carefully for the meal deals. read more

Horrible service! My order was carried out to the people who ordered after I did. When I said something to the person who took my order and carried it to the table of the people who ordered after I did, he took no responsibility and said I could speak to the manager. The manager came out and brought the other people's food to me, which was wrong. I carried it back to the counter because I noticed cucumbers and tomatoes on my salad. They took it and came back with it to my table, when I then noticed it was grilled instead of fried chicken on it. Finally get the correct order, with no real apology for the mix up. This is the second time this location has failed me in respect to customer service. Previous incident I was lied to about the kitchen running out of eggs for the Cobb salad at the drive through, which I had no problem getting when I went inside and told management what had happened. Bottom line, no accountability by staff for problems with orders that they create. I actually downloaded Yelp to be able to post this review. Will not return to this location! read more

went in for lunch got chicken strips they were burned. Then got fries that were not cooked. Wanted clone Clow they didn't have any. Staff very unfriendly. Wil not be back read more

This was my first visit to Zaxby's and I enjoyed the blue cheese salad with blacked grilled chicken and Texas toast! I would definitely go back for another lunch break. read more

We like going through the drive thru here. The food is consistently good and the service is friendly. We like the chicken finger plate. Yum! read more

My husband loves Zaxbys! The very sad news is that Apex is not blessed with this chicken joint. If we want Zaxbys we have to travel to Fuquay (this location), Raleigh, or Cary (on the far side of Cary). So Zaxbys is a treat. This location in Fuquay is a very nice location. The staff is quick and efficient. The food is of consistant quality. The restaruant is clean. So what's not to like? I would also like to recommend the wings and things plate. That is what my husband usually eats. I like the chicken salad zalad (chicken salad on salad). The meal is so big that it sometimes takes me 3 meals to finish it. My children are big fans of the girlled cheese. A helpful hint is that the kiddie grilled cheese is the same size as an adult just with less fries. So if you are lucky enough to live close to a Zaxbys take advantage of it and eat there often! read more

Wish I could give zero stars. The restaurant is absolutely disgusting. Nothing is clean! I'm just happy my fork is plastic! Tables are gross. Floor is sticky! My tray had old food still on it. It smells horrible inside. They could at least clean the trays. This place has gone down hill so bad! read more

Love Zaxbys, but today my son ordered a kids meal and when we got it he had 11 fries in his box, barely covered the bottom. Told him to go up and ask to get more fries... normally the box is at least half full. They rudely told him he cam only get 3oz. which must be a new change, which is Rediculous when you figure they're not that cheap for a kids meal anyway. Guess next time wr will have to go to Lillington to go to eat at Zaxbys...very disappointed with the lack of customer svc. read more

The worst customer service I have ever seen. The girl taking orders rather stand there talking to coworkers then handling customers. I will not be back here again. read more

8/17 new owners and the they have taken a turn for the worse. The wings are so tiny they are almost cute but they are not because I paid hard earned money. You are better off getting fingers. Hopefully they will get the count right. Today was my 3rd time going since new ownership, I was hoping the first 2x it was growing pains with the new people. You are better off going someplace else until they can train some new people. read more

Under New Management but not doing well. I ordered my wife a Caesar salad and the salad had bread instead of croutons and Blue Cheese dressing even though I ordered Caesar. I called the store and it rang 15 times with no answer. Since I couldn't get hold of anyone I sent a note via the Zaxby's website but no response. I give up. I can go to someplace else or another location. read more

I love Zaxby's, but today we made an order and we continued to pay and they told us that they only had one order of what we all ordered, and they said they couldn't help us. Very dissatisfied! read more

prepare to wait forever to get your food!!!!!!!! not sure why this specific location seems to be super slow all the time