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    Zaxbys

    2.4 (34 reviews)
    Closed 10:30 am - 10:00 pm

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    Found this in my salad

    Been going here forever and was told $17 for a salad and medium drink. ( it was actually $14, used to be $11) The staff isn't kind to the drive thru I asked them if their prices have gone up and she ignored me and when I asked again she seemed annoyed I asked. My salad is terrible! I have moldy lettuce and it's not flavorful at all. Truly disappointing PLEASE FIX THE SALADS! Also if you don't take time to fix little things your whole product fails. Also staff don't care and it shows

    Jade W.

    Terrible experience at this Zaxby's. We're starting to avoid all Zaxby's at any costs. Should have known better, but gave them another chance. The sandwich my husband order, literally came to him with soft, untoasted bread and was overall gross. This company is tanking at every location IMO.

    Burned food small portions.

    Zaxby's continues to disappoint no matter the location. But today's visit was the worst of all. I've learned my lesson finally. Never again with any location. If you want small portions and high prices choose your local zaxby's location. Today the manager of this location was completely unhelpful and verbally assaulted my wife stemming from minor issues when trying to order. Shame on him for horrible horrible service and being rude to a mother trying to order food for her kids. And when we get our food we get burned grilled cheeses and tiny French fry portions. Pics provided below.

    Completely ridiculous!
    Haley M.

    Might as well have been a kids meal. Where's my toy with my kids size big Zax snack? Hardly any fries, the chicken tenders are the size of my pinkie. Bread is halfway decent though. Woman training an employee was extremely annoying, the employee was doing just fine and was treating us nicely. However, will not be returning to this location due to how awful the food is.

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    3 months ago

    The food is always fresh and hot! The staff is very friendly and helpful. Thanks for bringing back the blue salad!!

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    Evan C.

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    6 months ago

    Went through drive thru- food was hot. Fresh and the lady was very friendly! The food was delicious!!!

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    3 years ago

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    1 year ago

    Ordered ahead for the Super Bowl. Perfectly timed pick up and excellent food. Great spot.

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    3 years ago

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    3 years ago

    Absolutely amazing great food and service would 100%recommend love the finger plates the most

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    7 years ago

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    7 years ago

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    7 years ago

    Never had a bad experience here. Staff is friendly. Was surprised that it only has 2 stars. Would definitely rank hire then that.

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    5 years ago

    I love Zaxby's and have eaten there for years. I'm not sure why other reviewers have only given a few stars!

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    9 years ago

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    9 years ago

    Disappointing on more than one occasion. Food is just subpar from other locations. Drivethru time is pretty fast though.

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    11 years ago

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    Ask the Community - Zaxbys

    Review Highlights - Zaxbys

    I love Zaxby's and have eaten there for years.

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    4.5(263 reviews)
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    Rendezvous Cafe is such a gem in Cumming. Their pastries are baked in-house daily (and you can…read moreabsolutely taste the difference), and all of their sandwiches and café offerings are made fresh to order. Everything feels thoughtful and high quality, not rushed or mass-produced. On top of that, their customer service is phenomenal -- friendly, welcoming, and genuinely happy to help you decide or make recommendations. Their seasonal drinks are always on point, especially the Valentine's raspberry truffle latte, which was chef's kiss. Cozy atmosphere, delicious food, and the kind of place you want to keep coming back to. Highly recommend!

    This place I thought would be amazing with the reviews but I'm genuinely concerned. The system in…read morethe cafe is weird everyone is scrunched up I didn't feel comfortable talking because we were so close to the other table. Ambiance is way too crapped if you're claustrophobic you're probably not going to be able to stay here. System is whack because the drinks aren't on the menu you have to GET UP and go up and figure out what drink you want. Then they can only make it one way you can't asked for something cold/hot. Not to mention the floors were nasty, tables not wiped, and in general I hated the experience. The food looked like something you heat up in the microwave. Specially the croissant because it looks like jimmy deans croissants from Walmarts freezer section. Then to top it all off there was a 12-14 INCH HAIR PIECE In our food. I was disgusted. The chai latte tasted like straight up cold milk with some cinnamon on top. I've had tons of chai in my life but by far that one was the worst. I wouldn't come back and I pray that they get everything back in order. I see the business owner replied to my review. I will like to say as a customer if I share a review then I truly believe that things should be fixed, not excuses or "seen footage". If I had Gotten all the way up and went to the counter and said "I just found a 12-14 hair piece in my food" things still would not have changed due to us already being done with our experience and wanting to leave . Now with the cleaning situation there was tons of food under the tables and the tables weren't wiped. No one came to clean at all so the comments on the cleaning was way off for me, everyone was working BEHIND The counter. I also believe with the drinks I am not talking just about the Tiramisu Latte. I originally was not planning on getting the Tiramisu but when I asked for something else hot they said only iced. And no it is not a personal preference of a Chai latte a Chai latte should not taste like cold milk with cinnamon dust. Thank you for taking time to reply to my review. We also did NOT finish our food and the "seen footage" accusations is a bit harsh. As a Yelp Elite member it is important to be 100% REAL with my reviews. I take passion and respect for every business out there but I genuinely am concerned, especially with how defensive the owner is to my review. The rude server at the front also made us not feel comfortable coming up and doing something. Now seeing how the owner is acting I am even more worried.. A chai is suppose to be BROWN not PURE WHITE. If you truly looked at the footage you would've seen me pull that long hair piece out.

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    Meadow Woodfire Grill - Red Snapper

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