Lady in the drive through caught an attitude after i asked for a ranch. Once i got my food, i had 3 tenders just laying in my bag. sauce everywhere ?. read more

Was visiting from out of town and wanted to try this popular local chain. I love the sauce and the chicken is good too

I did the drive thru with friends while out of state. If you follow me then you know that Zaxbys is one of my favorite places because I love their salads. It was a super long line at this location but it seemed to move quickly. I got the zaxby salad with fried chicken with ranch. I normally adjust my order. Got what I enjoy from the menu. read more

Zaxbys - Fast Food Near Me - Atlanta, Georgia

Best zaxbys is shepherdsville, good customer service. Jayden was really nice.Their food is really good I got the Zack snack. Was good

6 tenders half the size of my thumb! Horrible flavor.1 half full ,half wilt salad.1 decent vanilla shake.Over 30$ . Shame on them. Now I know why I never went there. read more

Would write a ZERO if I could. Service was terrible. Employees CLEARLY HATED TGEIR JOB! Rude to me while going through the drive-thru

A rude and humiliating experience. I ordered chicken fingers off Uber Eats. Very simple order. Buy one get one free and I walked there. I didn't find the counter and I asked if my food was ready. I said my name was Sam. And he just said didn't see it which I said OK. Maybe it's not ready yet so I just stood there. I kept standing there until I finally approached him again, and I asked if my food was ready. My food was ready. It was sitting on the counter, but I guess the person who was at the counter did not read my name correctly. To his credit it was Samuel not Sam, but I feel like that should be something easily discernible the worst part and why I will never go back to this location is after being handed my food finally from a different attendant. The staff laughed in my face. It was the rudest interaction I've ever had at any fast food place in my life. I will call them in the morning to tell them about this. I'm OK with bad service slow service all that stuff but laughing at a customer's face is just beyond rude. Should be fired immediately. This happened at 10 PM on Tuesday, July 14 read more

About 4 months ago we tried Zaxbys on Grayson Hwy, food was horrible, priced way to high for the taste and quality of our order. We got wings and sides, didn't even finish our meal, threw it in trash, such a waste of hard earned money, and every time we pass the restaurant I get mad. Gotta let it go and move on, Zaxbys on Winder Rd, always loved the food, guess we'll have to go back there and see. read more

Terrible location. Can't get the order right and then when you complain they won't do anything about it or give you a refund. read more

Zaxbys - not even the correct amount of tenders plus they are tiny - Fast Food Near Me - Atlanta, Georgia

Literally the best Zaxby's I've ever been to. Let's get this straight - I LOVE Zaxbys and thus have been to soooo many. This is the best Zaxby's around, every day of the week. They get crazy business through online and drive thru so they have a dedicated kitchen for it. The food is always PIPING HOT and the service is top notch. Love it here. Five stars to management, the cooks, and the drive through team. Doing the lord's work. read more

Zaxbys - Front counter is as busy as always but they get people thru fast as can be. - Fast Food Near Me - Atlanta, Georgia

Food was hot and crispy, honestly best fast food chicken. The workers were kind and friendly. The second i bit into the chicken i immediately felt a space of warmness. Will definitely recommend to family and friends! read more

Zaxbys - Crispy coke and dr pepper - Fast Food Near Me - Atlanta, Georgia

food was cold and salty and the crew was rude. The food is not worth the price! Get rid of the coleslaw it's sour

Elberton Ga, The person working at the window was very rude and unprofessional, which made the experience disappointing. However, the food itself was much better than expected. With improved customer service, this place could be great. If I paid for extra sauce I would like it in my bag. read more

Where do I start. Cashier at drive thru mis heard everything so we don't receive the saw, she called him the wrong name and smiled when she said it. This is second time that my Zalad was awful so is safe to say that my next stop, we tossed everything. Chicken tenders were too salty to eat. I know that we will no longer go to Zach. They went down fast but every fast food place goes down. They shut the doors in TX. Now I know why. Never again! read more

Your drive-through employee Angelli Fuentes needs to focus on her job and not on running her mouth to her fellow employees. Horrible experience. There are many other options out there, this was definitely not even close to a Chick-fil-A experience. Please correct this employee. I will not patronize this Zaxby's location again. Richard Date of visit was November 8, 2025 time was 510. P.m.. read more

everyone was rude our food was cold they got our drinks wrong i would put a 0 but that's not possible so i give you a 1

I stopped by Zaxby's to get a 10 piece, traditional wings and a regular fry and it's $20.28, that does not include my drink. I've never paid this price at Zaxby's before I guess I will be cooking at from now on. I will just take my leftovers to work and any road trip. Wow! read more

I work close by and have visited this location twice. It is dirty inside the restaurant and bathrooms. The service is slowwwwwww AF. No one behind the counter looks happy or smiles at customers. They make the food like they don't give AF. They short change people on how much chicken is on their salads. I had a Blue salad today and there was minimal chicken but a buttload of blue cheese, like no one would notice that y'all trying to bamboozle people. What did I pay $15 for??? I ended up throwing away my salad. In a nutshell, these employees do NOT care..PERIOD!!!! And it is very apparent. I will NEVER eat here again!!!!! read more

Zaxbys - This is a Blue salad that had barely any chicken but a boatload of blue cheese. They are ripping people off for $15 a salad and no chicken. - Fast Food Near Me - Atlanta, Georgia

The worst food I ever had at Zaxby located on Flatshoal in College park ga. my husband has been begging for their lemon pepper wings after seeing so many commercials. I empathize that the value of wings was too costly for what was being offered. After several please order me some I decided to concede since it was his birthday. I ordered the lemon pepper wings combo with chicken strips and fries. The food was so disgusting. The wings were dry, bland and no taste of lemon pepper seasoning. The chicken strips were very salty, the fries and toast were ok. Since my husband just had a stroke and in a wheel chair and I was just discharged from the hospital we were stuck with the meal. Our son picked up the meal and delivered it to us. money wasted for our budget. my advice don't order from Zaxby not worth the headache and be very careful of the staging of commercials. Happy nasty tasting birthday wings. However my fur baby enjoyed the meal. No more Zaxby for us they lost our business should have taken pictures but it would not have captured the taste. read more

Fries were old and needed more fry time. Shrimp was tiny and while the breading was good, the Shrimp needed more cook time. Bread was cold. It was like the dinner was boxed in advance because the cost of these two dinners did not meet the expected quality. Big disappointment!!! read more

I was craving a cobb salad, and I knew just the place.   Location and Parking  Zaxby's is located on Ponce, near the Ponce/Boulevard intersection. Parking is free but I always use the drivethrough.   Food and Beverage I can't go wrong with a cobb salad or wings and things combo. All of their salads are made to order and come with Texas toast. The wing sauces are delicious and come in every spice level. I really like their peach iced tea; especially making an Arnold Palmer with it! I usually use my own ranch dressing, but theirs is good too.   Service  Drive through employees are friendly and always get my order correct.   Verdict  I'll be back for my Arnold Palmer fix! read more

Coming from out of state and this was my first time trying ZAXBYS. Not only did I enjoy the food but the way they served me and catered to me was a experience like no other and that's thanks to Lakeria and the rest of her staff. She puts girl boss in this store! Thank you for the amazing food and service. read more

We were really disappointed with our recent visit to Zaxby's. We didn't receive any straws, the fries had no seasoning and were burnt, and we were shorted a chicken tender in our order. It was also clear that this happened because it was near closing time, which makes it even more frustrating. Customers should receive the same quality and service no matter the time of day. Fayetteville hwy 85 read more

The lady at the clunter was friendly. However, My chicken fingers were cold and tasted old. The fried pickles were cold too. The only good thing, was the sweet tea. I expected better food for the price. I would not recommend this place. read more

10 fingers should come with more sauce than 4 fingers. I get that you can't give out unlimited sauce but only allowing 2 free sauces with $16 dollars worth of chicken tenders is just tacky. Great staff, great chicken but a really lame policy. read more

it's amazing got kool-Aid for fruit punch. Foood is good and season right the pasta is delicious

My main complaint for Zaxbys overall is pertaining to the mobile app for ordering food. Zaxbys doesn't really prioritize online orders at all and beware when ordering online your order is not prepared in the order in which it was received in two separate occasions and from two separate locations in about two weeks span I've had to request a refund due to having to waiting 30 mins for my order and watching people pull up order, receive their food and leave. This second time at the Union City location today they actually prepared the food but they just let it sit on the counter while they waited on other customers who ordered after me. The food sat there until I came in to inquire about my order which was about 20-25 minutes and at that point I no longer wanted the salad that was sitting there growing bacteria. read more

Ordered the new "giant fajita quesadilla meal" 1 small drink $12.29 , peach tea $1 extra with tax $ 14.35... you get 3 small slices quesadilla! Never again stop false advertising! I'm appalled not worth it! Meal not fit for grown folks stomach! STOP it ZAXBYS! You have lost my business! read more

Order was wrong. Place was a mess, 0 condiments or straws/caps for drinks. No sign for wet floor. Men's bathroom closed, women's was a wreck. Employees sitting in booths on phones while place looks like a trailer inside. Will check back up on it, expecting better. read more

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we love the grilled chicken Philly sandwich but we went to the Locust Grove Ga location and our sandwich didn't have peppers or onions on them. They weren't really that good with just chicken and cheese. read more

great customer service and manager was willing to accommodate my needs thank you!! My food was hot when I arrived will come back

I tried the Chicken Philly and it was a total disappointment. Sloppily put together hardly any grilled peppers and onions. I won't order that item again. read more

Ernest AGM was a great server and got my order quickly. he was a great guy and showed effiency.the food Was good also

no fucking straws, no straws, no sauce, no napkins, fix it please it is often this happens.

Food is good besides, they blast loud music. My wife was going crazy. The food was lovely. Depends though the service is OK.

This location of Zaxby's is trash. They consistently botch orders and fail to take accountability. Beyond that, their delivery feature is abysmal. All of my DoorDash orders have been mishandled, and neither DoorDash nor the restaurant seem to have anyone competent enough to figure out how to fix what's broken. Find another location if you're into Zaxby's. read more

Fresh food and great service - what else could you ask for?! We love this location! The chicken and fries are always so fresh, they are always so fast, and the customer service is excellent! Side orders and appetizers are great as well. I have always been treated so nicely and with a smile. This is our absolute favorite Zaxby's location. read more

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horrible just absolutely horrible my dad almost fell beacsye they started to mop the floors before we even left everywhere and they didn't even dry it up they left the water down on the ground to top it off 15 minutes to get food didn't get us a work even though i had coleslaw and they had no coke in the soda machin read more

I went here with low expectations after seeing the 2 star review. The line wasn't ridiculous for a Saturday night (it's zaxbys) I had a large order and the server was super patient with me even repeating the order back. When I got to the window, she was super friendly laughing and making jokes with me about my large order. I pulled up and waited about 3 minutes before she brought the food out and it was AMAZING. My friend and I are in such a dazing lol from how well the understood the assignment. Hot, well seasoned, and crispy. Mouth drooling and stomach hurting because I couldn't stop lol. I don't write reviews often but when you do as well as they did tonight I have to sit in the parking lot and show love! read more

I've been to this Zaxbys at least 5 times always hoping for a better experience. I'm currently sitting in the drive thru line and have been waiting 30 minutes just to get to order my food. The line is still halfway long. Save your money/time. Nothing has changed in a year. Also don't try the Taco Bell next door either cause it's the same ordeal. If I could have left 0 stars I would of. read more