I want to thank Maria at Royal Pools. She went out of her way today to find me the exact gaskets &…read morefittings l needed for my Hot Tub, and saved the day. I installed them when l got home, and no leaks. Pleasure to find Maria, thank you. Greg

My wife and I have been seeing Royal Pools and Spas at the Dutchess County fair for years both of…read moredreaming that one day we would own a bullfrog hot tub. We finally purchased our new bullfrog tub in June from their Poughkeepsie office and had the pleasure of being their new salesman Darius first customers .without a doubt Darius and Leslie were both professional and knowledgeable about the the sale of our hot tub.. we are glad we picked royal pools and spas in poughkeepsie!

Was told by another pool guy that I had a leak in the line from the filter and that I should call…read moresomeone to locate the leak. Once it was located, he could come back and fix it (quote $4 - 5K to repair). Called PV Pros to come out to look for the leak. The service tech, Justin, told me there was NO LEAK and that the filter just needed to have the air released, which he did. Filter operates fine. After the 7/4 storms, the pool water turned green. Not inviting to swim in. After trying a few remedies that didn't work, I called the store and Tim suggested I bring in a H2O sample to figure out what the problem could be. After he did the test, he told me it was metals in the water and gave me the correct additives and explained how to fix the problem. Following those instructions now. Tim also said that he will do another H2O test next week to make sure everything returns to normal. I don't know whether PV Pros rate is/was competitive but when you have a positive experience with a company, sometimes any extra cost is well worth it! I will now have PV Pros do all the servicing on my pool.

When on the search for a pool company to service our pool on a weekly basis, we first looked into…read moreRainbow Pools as we have used them for a variety of services, but they had a lengthy waitlist. A quick Yelp search and Request-a-Quote later and I found Precise Vision Pros who quickly responded with what I felt was a reasonable quote for summer services. I really love this company. I've had some issues with other folks that have serviced our property in the past (we rent out our home and do not live close by) but this summer has been a breeze with Precise Vision Pros. They are always prompt to respond to my emails and are so courteous when it comes to processing payments. While they do ask that you pay half up front, I had arranged services well in advance of the summer and they kindly allowed me to pay that deposit in early May rather than February. Beyond the amazing Sara with whom I've been in regular contact about services each week, I must note the quality of services overall. Each time we've visited, I'm happy with the water quality and vacuuming. They are always on top of any incoming weather that might affect the pool and arrange visits accordingly. I also love that they provided complimentary critter life savers (floats that save lives of unsuspecting frogs and small animals that might have fallen into the pool). Sadly, I'm moving after this season, and I'll really miss working with this company. They really were lifesavers for us this summer!

Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!

It's rare for me to post reviews. But for this one, I need to give credit and praise where it's…read moredue. Joe started maintaining my pool in 2025 and I decided this year to have him open the pool. I've always had the builders open the pool which consisted of removing the cover, dumping chemicals and starting the pool filter. Well here comes Joe The Pool Guy! In addition to the above services, Joe also vacuums, brushes and skims the pool!! This is the first time my pool has looked amazing on opening day! For any pool service, Joe should definitely be your pool guy!

Hired them to close my pool, spa, and swim jet. sent photos in advance. They tried to close the jet…read moreand spa without plugging any of the lines!!! If I had left it as they closed it, my entire pool would have been ruined when I tried to open it!!! I confirmed several times that it was closed properly. Thank god my pool builder is so detail oriented. He stopped by to check the closing and was like OMG! They did not plug a single line.... do not hire unless you want to have to build a new pool after they come.

I called Wet Water Pools hoping to support local small business…read more Initially Jeremy responded and said he would come out and measure pool for s liner replacement. He came out and said he would have a quote two weeks ago. He totally ghosted me and has 't responded to emails or phone calls.

Friendly and professional. I would recommend this company to anyone. Returns calls on n a timely…read moremanner.

Fantastic service. I took a chance and found them through a Google search…read more I spoke with Marianne and she was very receptive and answered my many questions and concerns. She never rushed me. They came over three consecutive days to clean, put in chemicals and vacuum. My pool is crystal clear. Gorgeous!! They deserve more than 5 stars. The crew were very courteous and professional. I am so very pleased with this company. I will always use them for my pool This is day 4 and the water is still crystal clear.

Second year using the pool guy of LI.... Reliable and accommodating company... Mathew is a…read moreresponsive and helpful guy I have an older heat pump for my inground pool and may need to replace this year.... Wouldn't call anyone else If you need anything for your pool this is the company to call!!

I highly recommend 413 Pools for pool services. This past summer, our inground pool was…read moreconsistently the cleanest it's ever been since we've moved into our house 5 years ago. We previously used a large pool cleaning company and we had to regularly run our pool robot. This past summer, our pool robot was basically on vacation. We only used it to pick up a couple of leaves stuck at the deep end of our pool. Also, with the previous large pool company, we had different people come by each week but with 413 pools, Derek and Steve were the only ones who came by. They were good with communication, showed up when they were supposed to, always very friendly and answered any of my pool questions. What was also great about 413 pools is that we were not stuck with a weekly cleaning contract for the summer (this can be a problem if your pool ever needs unexpected repairs/liner tear)! If we didn't want a cleaning bc we were away, we could have just skipped a week. They also did our opening and closing. Lastly, their services were reasonably priced and saved us some money this year. Thanks again, Derek and Steve!

413 Pools/ Derek was an utmost professional! He was very knowledgeable about all things associated…read morewith pools!!! He was very reasonably priced with excellent quality of care!

Terrible workmanship, not professional by any means. Said he would come back to fix the issues his…read moreworkers did and never kept to his word. I have to have another company come in and fix his work Dave Moyer if the business owner/ President of this disgraceful company. Poughkeepsie, Hyde park NY. If I could give them 0 starts that would be better!!! Stay away

From the owner: Do you need your pool or spa chemically balanced? Trust in my 20 year experience, your smile and…read moreleisure are worth more than your wallet!

The customer service was great -- until the pool was finished. Soon after, we noticed the liner was…read morenot properly installed, and I've been trying to get Jim out to take a look since early August -- to no avail. I call, he promises to come, and nothing happens. I call again, he promises to come, nothing happens. It's now late October, and I've lost my patience. The pool looks beautiful -- but looks can be deceiving, and it's clear that the liner was not properly installed. The customer service since they took my last check has been absolutely appalling. I couldn't be more frustrated.

The customer service and communication with Under The Sun has been IMPECCABLE which is something I…read moream finding to be rare these days. Jim & Andrea answered all of our questions promptly and thoroughly and I would highly recommend them for a future project. I contacted 6 companies inquiring about a pool and they were the only company that had the decency to return my messages which they did right away. Thank you Jim & Andrea!