Disappointed customer…read more Late to the appointment we are new pool owners. When they finished the job no information was given to us and no receipt after payment given. Price changed after they arrived and finished. We couldn't understand why the prices changed and what was done. When reached out to them we got no response. They were very unprofessional.

From the owner: Do you have the absolute best pool in the neighborhood, all of your kid's friends love coming over…read morefor pool parties and burgers, and you love being able to give your child that sense of community and belonging, but you've run out of time and energy to clean the pool yourself, so you're looking for someone in Poughkeepsie who can come over regularly who provides pool cleaning services? Did you just move into a property in Pleasant Valley, NY, that has a built-in pool and you love the idea of having a pool, it has always been a dream for yours but now that you're moved in and summer is rolling around the corner you realize you have no idea what the maintenance on a pool like this actually is and what steps you need to take to ensure that the pool is in good working and cleanly order? Is your hot tub possibly on its last leg in Wappingers Falls, NY, and you're worried that you may have to replace it but you'd like a company that provides hot tub services to come out and have a look before you make any big decisions? Look no further than Zarate Pool Services. Zarate Pool Services is your local pool cleaning service in Poughkeepsie, Pleasant Valley, NY, Wappingers Falls, NY, Beekman, NY, and Fishkill, NY, offering pool maintenance, pool renovations, hot tub services, pool cleaning service, and other pool services. We are trained and certified and our company carries appropriate insurances. We offer friendly and efficient local pool services at a respectable rate...

The customer service was great -- until the pool was finished. Soon after, we noticed the liner was…read morenot properly installed, and I've been trying to get Jim out to take a look since early August -- to no avail. I call, he promises to come, and nothing happens. I call again, he promises to come, nothing happens. It's now late October, and I've lost my patience. The pool looks beautiful -- but looks can be deceiving, and it's clear that the liner was not properly installed. The customer service since they took my last check has been absolutely appalling. I couldn't be more frustrated.

The customer service and communication with Under The Sun has been IMPECCABLE which is something I…read moream finding to be rare these days. Jim & Andrea answered all of our questions promptly and thoroughly and I would highly recommend them for a future project. I contacted 6 companies inquiring about a pool and they were the only company that had the decency to return my messages which they did right away. Thank you Jim & Andrea!

I want to thank Maria at Royal Pools. She went out of her way today to find me the exact gaskets &…read morefittings l needed for my Hot Tub, and saved the day. I installed them when l got home, and no leaks. Pleasure to find Maria, thank you. Greg

My wife and I have been seeing Royal Pools and Spas at the Dutchess County fair for years both of…read moredreaming that one day we would own a bullfrog hot tub. We finally purchased our new bullfrog tub in June from their Poughkeepsie office and had the pleasure of being their new salesman Darius first customers .without a doubt Darius and Leslie were both professional and knowledgeable about the the sale of our hot tub.. we are glad we picked royal pools and spas in poughkeepsie!

I am about to move to the area and just purchased a house with a pool. I have never owned a pool…read moreand have no idea how to care for it. I am concerned about the maintenance cost and what I might have to do myself to minimize that cost. So I called around and was referred to a number of different companies. Spoke to two and was underwhelmed by the responses and overwhelmed by the estimated costs. And then upon a recommendation I called Swim King. Dennis Galderisi answered the phone and from his the very first words my anxiety came down. Dennis was absolutely great. He clearly knows everything to know about pools and he answered my many questions with tremendous patience. He addressed my cost concerns by suggesting a tailored maintenance approach to how we will use the pool and suggested a number of ways we could do some of the basics and save money. His approach and manner felt sincere and honest. My next step is to get to his store and meet him in person. I am comfortable that I have found a pool professional who I can trust.

They're incredibly rude here. Asked if they could service my pool and they said no, they were too…read morebusy. Fine. I asked if I could get on the waiting list for next year and they still said no. I understand if their client roster is full but the way they communicated was really smug. I told them I live less than a five minute drive away and the guy said "our cut off is a 4 minute drive." Ok guy. We ended up buying overpriced supplies from them anyway and our pool water still went green. Just YouTube it and buy supplies off Amazon.

Charles and Julie came and repaired my pool piping at my pump and filter, did a nice job. I…read morementioned that I had some rusting screws on my pool ladder, and Charles managed to find stainless steel screws to replace them, They also recommended a solution I could use to reduce staining in my liner. They are kind, patient and honest. I would recommend them to anyone.

Avoid this company at all costs! We reached out to them in May, 2022 to open the pool and provide…read moremaintenance services. Maintenance was a must condition since we were new pool owners, and they agreed to it. As soon as this guy connected all the pool equipment and declared everything was set, the motor/filter started leaking. He opened it, hammered something inside and outside, made some other quick changes and assured me that everything was fine. He promised that his wife would stop by and help with the pool app on my phone, as she was a pro and enjoyed doing it. He also offered to take a pool water sample and asked me to call in a day. I started calling them later the same day as I noticed that the filter started leaking again. The first two days I kept getting a nice voicemail promising a callback that never came. For several days after that I was finally talking to a live person who said that she could only take messages for them. I left many but NO ONE EVER CALLED BACK OR STOPPED BY and I had to hire another company that charged me more for emergency call. They discovered that some parts were damaged and fixed the problem efficiently. To my surprise, today, after almost a year of not hearing from Foxx Pools, we received an invoice from them demanding payment! They have the nerve to send a bill, along with penalties. 11 months since I last had any form of contact with anyone representing this company and no response from them whatsoever. Should be sued for their negligence instead of paying their invoice! It's no surprise that many people are complaining about them. Hope that potential clients read these reviews and avoid our mistake of contacting them.

I reached out to Mike at 7 pm on Monday evening about a hot tub leak, and he was at my house by 10…read moream Tuesday morning. He had the leak identified and fixed within 15 minutes, and was extremely reasonable. Highly recommended!

Mark provided excellent service and recommendations when opening the spa. He provided a thorough…read morecleaning service and his prices were beyond reasonable. Highly recommend

I have had the unique perspective of working with Matt Plain from Plain Electric as a coworker, as…read morea person who works in a different home improvement trade that refers him business and finally as customer who has used his services.    While working with Matt all of his jobs were completed professionally and the customers were always happy with his performance, which was not surprising because he is a perfectionist.  I now work in a different industry but still involved in construction and there are times where I need an electrician and I have full faith referring my customers to Plain Electric. I know they will be taken care of because he's honest and professional and also fully insured.  So when the time came for needing some electrical work on my 120 year old home there was no doubt who I was calling to help with issues I was having. My husband works in lighting and deals with electrical issues often and usually can figure out most things and repair them himself. However, having a house with let's just say interesting wiring sometimes proves harder than his skillset. An issue that my husband had been battling with for numerous hours to diagnose Matt was able to come in and fix in just a few minutes. He's my go to guy for any elective needs and should be your go to guy too

From the owner: Residential and Commercial Repairs and Installations since 1997. No job too big or too small…read more Renovation work, service upgrades, installations, pool and spa renovations, service change-outs and upgrades. Free Estimates within 20 miles of Poughkeepsie.

Was told by another pool guy that I had a leak in the line from the filter and that I should call…read moresomeone to locate the leak. Once it was located, he could come back and fix it (quote $4 - 5K to repair). Called PV Pros to come out to look for the leak. The service tech, Justin, told me there was NO LEAK and that the filter just needed to have the air released, which he did. Filter operates fine. After the 7/4 storms, the pool water turned green. Not inviting to swim in. After trying a few remedies that didn't work, I called the store and Tim suggested I bring in a H2O sample to figure out what the problem could be. After he did the test, he told me it was metals in the water and gave me the correct additives and explained how to fix the problem. Following those instructions now. Tim also said that he will do another H2O test next week to make sure everything returns to normal. I don't know whether PV Pros rate is/was competitive but when you have a positive experience with a company, sometimes any extra cost is well worth it! I will now have PV Pros do all the servicing on my pool.

When on the search for a pool company to service our pool on a weekly basis, we first looked into…read moreRainbow Pools as we have used them for a variety of services, but they had a lengthy waitlist. A quick Yelp search and Request-a-Quote later and I found Precise Vision Pros who quickly responded with what I felt was a reasonable quote for summer services. I really love this company. I've had some issues with other folks that have serviced our property in the past (we rent out our home and do not live close by) but this summer has been a breeze with Precise Vision Pros. They are always prompt to respond to my emails and are so courteous when it comes to processing payments. While they do ask that you pay half up front, I had arranged services well in advance of the summer and they kindly allowed me to pay that deposit in early May rather than February. Beyond the amazing Sara with whom I've been in regular contact about services each week, I must note the quality of services overall. Each time we've visited, I'm happy with the water quality and vacuuming. They are always on top of any incoming weather that might affect the pool and arrange visits accordingly. I also love that they provided complimentary critter life savers (floats that save lives of unsuspecting frogs and small animals that might have fallen into the pool). Sadly, I'm moving after this season, and I'll really miss working with this company. They really were lifesavers for us this summer!

Absolutely top notch service. I called and was scheduled…read morefor spa pool water and in just a few days all was completed. I'm impressed with the quality of customer service, very knowledgeable about my new pool, the price was very reasonable as well.

Responsive and fast. I received a return call the next day (not like some others i wont mention…read morehere), and he showed up when he said he would. Nice clear, clean & affordable water. Thank you!