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Houston, TX

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ZARA

1.7 (49 reviews)
Closed • 10:00 am - 8:00 pm

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Long lines
pupu p.

So Zara closed their fitting room to prevent the spread of COVID!!! Smart moves!! Look at the lines at 11AM on a weekday... people might as well just keep the stuff they didn't get to try on at the store to avoid this? What a great business strategy!!! They said,"We care about the safety of our customers"! Let them all packed up in long lines masks or no masks! Yay

My friend in the line

My friend has been standing in line for over 20 minutes, and there is only 2 people on register. My other friend went to use the bathroom and came back. That's how long the line is. It's honestly ridiculous. They need to hire more people or the manager needs to help their employees.

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Photo of Keri L.
167
28
9

10 years ago

Helpful 3
Thanks 0
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9 years ago

Helpful 0
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Photo of Kari R.
0
50
30

9 years ago

Helpful 0
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7 years ago

Helpful 0
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8 years ago

Helpful 0
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11 years ago

Helpful 5
Thanks 0
Love this 1
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Photo of T E.
0
17
8

10 years ago

Helpful 1
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ZARA Reviews in Other Languages

Ask the Community - ZARA

Hello! Je cherche l'adresse de Zara ici à Texas Houston USA?

Do f cz I can't FB

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Review Highlights - ZARA

“As a long time ZARA shopper both online and throughout the country, as far as customer service goes, you get what you pay for.”

Mentioned in 2 reviews

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Altar'd State City Centre - Gorgeous fitting room

Altar'd State City Centre

4.8(4 reviews)
1.2 mi•Memorial

Love this Christian based book store turned clothing store that has been open since 2009…read more Found in the heart of City Centre in Htown Houston, this little gem offers special events like wedding dress tryons and cute specialty clothes with great sayings and baby wear for gifts. They also give 10% of purchases once a month to local charities. Their customer service was exemplary and their management lead G A definitely made me want to return when I have more time to shop. Check them out for a huge selection of gift items and fun clothes for travel or leisure when you are in the City Centre area.You never know what interesting things you might discover here.

I'm going to be completely honest, this store is amazing! I live in an area with no Altard State…read morenear me but really wanted one of their maxi dresses for an important event I was speaking at. I called the staff since I was confused about the measurements and they were the most patient, lovely, kind, and sweet! There was trouble with the phone and connection they spent 20 minutes maybe making sure it was all good. They then showed us everything we needed, and when we saw some more dresses we loved they werent ins rush and so sweet! At one point, they got 3 workers for us over the phone: two to measure a dress and one to call us on FaceTime showing the dresses. We were on the line with them for about an hour maybe more and they were for sure the sweetest most kind and patient and just amazing ladies!! Not into that, but we ended up getting 4 things! 3 dresses (which spare the prettiest I have ever seen) and a pair of boots which were so fabulousz! We got compliments ALL night long, and felt so confident! Without a doubt, though their clothing is a little bit pricey, the quality is amazing, pieces are stunning, and costumer service is the pure gold!! You won't regret buying something here!!

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Altar'd State City Centre - Positano? We were there last June

Positano? We were there last June

Altar'd State City Centre
Altar'd State City Centre - Karaoke to-go!

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Karaoke to-go!

Madewell

Madewell

3.5(6 reviews)
1.3 mi•Memorial
•$$$

I LOVE madewell, their style is so clean and simple. The City Center location always has great…read moreselection and if I go in and Catalina is there it's always a pleasant experience. She helps me put outfits together and goes above and beyond to get me what items I am looking for. Why I took off a star- There are two other employees that work there (I dk their names) but every time I go in there they seemed bothered if I ask if they have something in another size or if they can price match with online. I went to the Galleria location and they were more than happy to order online for me and price match, but for some reason they never want to do it at city center.... My last experience: I went to buy two items because I didn't want to wait for them to get shipped but they said they couldn't price match, so I agreed to buy it online instead. Then the girl acted like she would do me a favor (i guess they needed the sale) and give me the same discount with a coupon she had in store.... I went ahead and accepted for her to give me the offer, but wasn't content that she gave me pushback; their customer service is lacking big time. I probably would've bought more if it wasn't for her attitude, at that point I was ready to get out of there.

Incredibly nice, helpful, and professional team at this location! I was shopping and had my toddler…read morewith me. The staff made me feel welcome and was helpful in providing great recommendations.

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Madewell
Madewell
Madewell

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French Cuff Boutique

French Cuff Boutique

2.6(5 reviews)
1.3 mi•Memorial

I simply adore French Cuff. My regular store is the Bellaire location. This evening was my first…read morevisit to the Town and Country site, and it was worth the trek. Each location offers some overlapping inventory as well as unique choices geared for their local clientele. I was thrilled to see Alyssa at this location! She has a great style and knows her clients' styles well. I always feel comfortable that she will seek out cool outfits that will look good on me AND that will be occasion-appropriate whether it is a luau, trip to the wine country, weekend bumming around, an Aggie football tailgate, or dinner with clients. The Town and Country location is beautiful with lovely chandeliers and sleek interior design. The staff were so helpful this evening (as always) and never made my friend and me feel rushed, even though we were there well beyond the store's closing hours.

I thought the experience was pleasant and I bought several expensive items including a $180 blouse…read morethat was marked down to $108. A week later I tried to exchange the blouse. The salesperson immediately handed the item back to me and said they do not make exchanges or returns on sale items. While every other boutique in the area including the one next door does offer a pleasant exchange return policy this store chooses to treat a customer rudely without hesitation. I informed the sales lady I had not worn the blouse as it still had the tag on it and I would purchase other items as well. This made no difference and she said so. No returns no exchanges the answer is no no no. I said I will not be coming back and she was fine with that too. Rude.

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French Cuff Boutique
French Cuff Boutique
French Cuff Boutique

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ZARA - womenscloth - Updated November 2026

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