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Zara

1.5 (6 reviews)

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2 years ago

Terrible costumer service. TERRIBLE RETURN POLICY. I will think many times now before buy anything from Zara.

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3 years ago

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4 years ago

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5 years ago

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3 years ago

Girls at the cash register will straight up ignore you and then give attitude. Manager wasn't much nicer. Store is filthy

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4 years ago

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Diane & Company

Diane & Company

2.0
(136 reviews)
2.2 mi
•$$$

I wish I could give Diane & Co. more than five stars. For over 14 years, Diane, Kim, and Chrissy…read morehave been the secret behind every special occasion for me and my three daughters. What sets this shop apart is their sheer expertise. This isn't the kind of place where you just pull things off a rack yourself; it's a personal boutique experience where you put your trust in the experts. I can't count the number of times I've walked in with one idea in mind, let them "do their thing," and walked out with a dress more stunning than I ever could have imagined. They have an intuitive sense for style, body type, and fit that is second to none. As a fuller figured woman that lacks confidence, they have never let me down! From the initial selections to the final fitting, they ensure everything is absolute perfection. Thank you, Diane, Kim, and Chrissy, for over a decade of making us feel beautiful and confident. We wouldn't go anywhere else!

I visited Diane & Company while shopping for a mother-of-the-groom dress, specifically because they…read morecarry a designer I was interested in. Prior to my appointment, I even contacted the designer in California and was told that Diane & Co should at least have fabric swatches available if I decided to order through them. When I arrived for my appointment, there was already an uncomfortable situation unfolding in the store involving another customer and a disputed sale. While I chose to overlook that and proceed with my appointment, the overall experience only declined from there. The owner greeted me abruptly and, after I showed her an inspiration photo, immediately told me that a ball gown "would not look good" on me--an unnecessary and unprofessional comment. I then worked with a sales associate, who informed me that the dress I was looking for had just been sold. She proceeded to bring out two heavy, winter-style gowns that were completely inconsistent with what I had described (a formal summer garden wedding) and in a size (16) that did not match mine (4). Despite being told the store carries thousands of dresses, I was ultimately told there was nothing suitable for me. Given my budget of up to $3,000, this was both surprising and disappointing. Having worked in the retail and service industry myself, I can honestly say this was one of the most discouraging and unprofessional shopping experiences I've had. I left feeling dismissed rather than assisted. I ended up going to Emily's Boutique, where the experience could not have been more different--welcoming, attentive, and ultimately successful, as I found the perfect gown. Based on my experience, I would not recommend Diane & Company to others looking for a positive, customer-focused shopping experience.

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The receipt stating that I paid in full and that the dress is infact mine.
The receipt stating that I paid in full and that the dress is infact mine.
It takes the same amount of time to dress up or just dress down.
It takes the same amount of time to dress up or just dress down.
Miss USA Deshauna Barber 2016 dressed by Diane & Company

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Miss USA Deshauna Barber 2016 dressed by Diane & Company
Primark

Primark

2.7
(41 reviews)
0.1 mi
•$

Schlock to the left of me, schlock to the right -- but here I am stuck in the middle with you. I…read morecan name that tune in one note. Think of the crumbling Sears department store chain, take one of their vacated stores and fill it with cheap disposable clothing and you have the essence of Primark. The dated retail monstrosity of Freehold Raceway Mall has never been a personal favorite but the absolute dishevelment inside Primark makes the rest of the place feel like Rodeo Drive. Shelves... why bother... just dig through the threadbare rags on the floor. Hey, there's a really nifty polyester sport coat I can wear to my next arraignment. I saw it first clown, give it back. So, you wanna play rough... You get the picture. Just having the jacket on for two minutes compelled other shoppers to spontaneously give me money. Why bother with a tin cup. I never thought that any retailer could be worse than Sears but Primark certainly has aspirations to that fetid crown. Two polyester stars.

Horrible customer service. I was really surprised how disgusting the supervisor Pam reacted when I…read moreasked if I could purchase a garbage bag instead of spending $5.50 on a reusable bag. The store was out of .10 & $1 bags, I came here to buy close to $200 worth of socks to donate and was treated so badly that my husband and person checking out next to me gave me a look as if in shock. It was horrible! Pam the manager was mean and unprofessional for a request that has been granted in the past -- a simple garbage bag, which I offered to pay for. I'll be going elsewhere from now on to pickup donation items.

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Primark
Primark
Primark

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Quails Menswear

Quails Menswear

1.3
(27 reviews)
0.1 mi
•$$$

went Quails in freehold to check out suits for my son's wedding. My husband found one in which…read morethey said it needed to be ordered. My son also purchased a suit for his wedding which they had in stock. Quails sent my sons suit to be tailored and ordered by husband. No one got back to us when they would be in, so We called and they informed us my son's suit was done but my husband's suit was on back order My husband had to call numerous times to see if it was in and no one knew what was going on. With the wedding only 2 weeks away we had no choice but to cancel the order and get out money back. Once we got to the quails in freehold, they had no idea what was going on and couldn't off another solution So at that point we just got our money back. I Would not recommend going to quails They are unprofessional and also not dependable

I was thinking of buying some suits. The three-for-one offer advertised by Quails seemed too…read moretempting. So -- mostly for laughs -- I went to check it out. I found two suits and a tux I liked. Usually, three for one means that you pay for the highest priced suit and the two others are free. Simple enough. So I'm about to try on the suit and I ask what the total price would be. Came out to something like $560. So I asked: How'd you get that number? Well, the manager -- who, incidentally wasn't wearing socks even though this is a dressy clothes store -- says: we add up the price of all three suits and take the average. How's that three for one? So, I say, that's not what the sign says. "Yes it does," says he. "Bye," says I. I didn't check to see what it would have cost if I paid for the highest priced one and the other two were free. But this seemed like a shell game. See if you have better luck. At worst, you'll have a half hour of laughs and the salemen will waste their time.

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Great customer service

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Great customer service

Zara - fashion - Updated July 2026

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