Zane has came to checked the door in person, gave us a quote (we agreed on.) and scheduled the date to work on the project. He rescheduled the first time because of health issue. We did agreed to reschedule the other date two weeks from the last appointment. I messaged him to touch base a week before the meeting date. He didn't respond. This whole process is over a month. On the day of his wife texted back and said he went back to the hospital. I understand if you have health issues. It's not okay and unprofessional to agree to work and schedule it twice but not follow through and bad communication throughout the process. Do not recommend this business. It's unaccountable. read more

I recently received a quote from Zane's door when a technician visited my house for measurements. The quote was really good compared to other companies but the door hardware is separate. That way there is flexibility with what you want to buy. Painting is also not provided but thats is NOT a big problem as there are plenty of providers read more

Back in July 2021, Bryan seemed to have done a good job installing a new exterior door at my place. But apparently it wasn't that good of a job. Five months later I am having problems opening and closing the door. But the worst part is that Bryan or anyone at Zane Door Replacement do not return calls or respond to messages requesting to get back to me in order to schedule a time when they can drop by to fix the problem. I've tried to get hold Bryan from Zane Door Replacement since mid December 2021. I have not heard back from them yet. So be aware that this company doesn't seem to stand behind their work. read more

Bryan was great to work with. He arrived a few minutes early, and got right to work. He listened well, and installed our security door and locking mailbox quickly and expertly. Would definitely hire again. read more

I just had my front doors replaced by Zane's Doors & couldn't be happier. Bryan has years of experience specializing in doors, and he fixed a huge problem what another "handyman" created. I should've gone with Zane's Doors first time around. My doors are now beautiful & truly functional. I learned you get what you pay for! read more

I contacted Bryan from Zane's Door Replacement over a weekend about replacing the side exterior door to our garage. Bryan came out quickly and gave me a quote for a new steel door and brickmold. He even managed to fit in installing the new door 24 hours later. It looks great, I highly recommend their services! read more

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Not the cheapest place around, but definitely high-quality and got us exactly what we wanted. From start-to-finish, helping us choose a custom front door that would fit our house, to installing the new frame and door itself, to taking care of the inside & outside trim and floor kick, we were very happy with the work. The only possible negative is, I don't believe they have a web site or email, so the only way to communicate is via phone or text and often their voice mailbox is full and/or text replies are slow. Other than that, I would def use them again and recommend them to others. Very happy with our new front door and adds value to the house! read more

My family and I saved up for a very long time to buy a new entry door. We were very particular about who we trusted to care for our home. We chose Zane's Door Replacement to handle the project and we were not disappointed. Family owned and operated is an understatement. It only Brian and occasionally his son and father. We had a lot of respect for that. But with that said, it's a lot of work for essentially one man to do (bids, work, repairs, admin, etc). However, i had no trouble in receiving timely communication (via yelp, phone, and text). Installation scheduling was accommodating too. As for the final product: It's exactly what we wanted. Install went well and fast. No complaints. His subcontractor for staining did a great job and the two seem to have a strong working relationship. My wife and i recommend Zane's Door Replacement for any entry door needs. Feel free to contact me on yelp for reference. read more

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I had Zane doors come over and give me an estaminet on what it would cost to install new front door. He told me $2600 because it would take him and one other person. I thought that was high but I trusted him..first mistake. He told me that he use to be able to lift those doors but he has gotten older and needed help. Ok...how much could one guy cost? We the day they come there is 2 guys to move doors and he didn't help. Then he wanted my old doors which were on a 6 million door house but hey, past it forward. So I said, "fine". He took them but on them was an heavy duty door opener which left me without one. So I ask him to get one and install it...At the finish of taking my old doors and putting in my new ones and not getting me the closer or installing it he told me the cost was $3600!!!! I said, "You told me the cost was $2600 and he said, "Well I wrote down $3600" well I wrote down $2600. I would not have written the check but my husband said, "I don't want problems". My husband said, "When will you be coming back to put the door closer in? Just got to pick one up. Called and called and he never answered my phone calls. This was the OWNER, Bryan Zane that came and did this job so if the owner is dishonest who do you trust? I am an a designer and I just picketed out new doors for a client and I would have set him up for her so he lost one job worth $3600...then my neighbor, stopped the other day, when I was in the yard and said, "Oh those door are beautiful where did you find them I want something like that"..so I told her "Iron Wrought Doors" the wonderful place I purchased them. She ask, "Do you mind if I buy the same ones" "No you will love them" So they made $10,000 off her and then she ask, "Who did you use to install them"? I told her a dishonest business person and she ask who so she wouldn't make the mistake of calling him, "Zane Doors, Bryan Zane...another $3600. Because he didn't finish my job and took advantage of a 70 and 80 year old's but he lost two potential customers...$7200 worth of business. It always comes back to you when you hurt people...Bryan Zane! read more

It's awesome to support family run businesses and Zane doors delivered on quality, cost and friendliness. We were replacing a non-standard size door and honestly the door guy in my area was so condescending I couldn't wait to get off the phone. Then I called Bryan and he was super friendly, helpful and seemed like an honest, hard working guy. It turned out we were a little out of his service area, but he still worked with us. I'm glad I went with Bryan (and his dad, Doug and Bryan's son). They installed our door, replaced the trim, installed the new door hardware, and even got rid of our old door (which I didn't expect). Highly recommend this family team! read more

Zanes Door Replacement - New 24" wide single lite door - Door Sales/Installation Near Me

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I had Zane's Doors install a new door from the garage, and also change out the hardware and locks on two other doors. The installation of the new side door was fine. The other two doors eventually turned out OK, but my husband had to redo all of the lock installations because the instructions for setting them up were not followed. They were electronic locks that required specific calibration. Although my husband did not have any experience with the locks, the steps were clearly called out in the directions. However the rest of the hardware looked good. Upon completion Brian told me he would come back out to install new weatherstripping after we painted the door, part of the work scope and for which we had already paid. However after several months of calling and texting him, and trying to leave voicemails when his voicemail box is not full, I guess I have to accept the fact that he is not going to honor what we already paid him to do. He will not contact me back. Overall the workmanship seemed fair, but I would not use them again because based on my experience and also other reviews I see...if there any issues he just disappears. read more

I'm so pleased with the exterior front door that Bryan installed. I did my research first and got quotes from 3-4 vendors. Bryan's cost was competitive and he knew what he was doing. He was responsive when I asked questions about the door handles, door install etc. Installation took a few hours and included the jamb, sill, trim, casing updated. It went very smooth. Bryan recommended a painter as well. I would highly recommend Bryan if you ever need to update your front door! read more

Zanes Door Replacement - New Rogue Valley door with mist glass. Color is Benjamin Moore, Galveston Gray. - Door Sales/Installation Near Me

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Bryan of Zan'e s Door Replacement still owes me receipt for the payment and some money for my materials he used, he promised to send them to me by mail several times but I still haven't received them, its been more than 6 weeks and doesn't answer the phone calls now. I think its irresponsible and very unprofessional. read more

Bryan was great, responsive over email, and easy to work with. I reached out to a lot of people for quotes and he was by far the lowest friction. He first came out with a catalog full of options for measurements and a quote. Had lots of good advice. Came back when the door was ready and installed in a few hours. Easy, looks great, no issues. Face mask warn for covid safety. read more

Zanes Door Replacement - New side garage door - Door Sales/Installation Near Me

We had a 4pm appointment with Zane's, booked out a week and a half in advance. I arrived home in time to meet them to replace two of our exterior doors. 4pm came and went. We waited, and waited, and waited... No call, no show. We won't be calling back, needless to say!! read more

Brian is punctual and thorough. I am very pleased with the selection and workmanship. The new front door looks and works great.

amazing door installation assistance form Zane's Door Replacement. Fair prices and fast turn around time. I called many places found on YELP and most of them were not able to fit me in this week even though i told them my door had to be jimmied to let myself in a few nights ago. Zane's understood my concern for my safety and was able to get to me next day. He also told meh he could have the door replaced at the end of the week, less than 4 days later. amazing! The other good news, they are licensed and their contract # shows up as current on the California State website. I'm sure lots of people are thinking.. So what? but for me them having their licenses proves that they care about their work and are willing to pay the fees to be a legit operating company. If you are ever in need of a new door. Look no further than Zane's. They schedule you pretty quickly, show up on time, and are honest about what needs to be done. Fair prices were also much appreciated. Highly highly recommend. read more

I used Zane's in the past and was happy. When I needed a new front door for my rental I called them again. I wanted a good quality door but not so expensive. I was given a cost and it was fair. Be warned - there are delays in their responses. Its a small business and the guy can't be taking calls and getting the work done so, you need to know this when you call. I know it can be frustrating. I guess you need to decide if the wait is worth it or not. They showed up on the day they said they would and it was installed fast and neatly. The cost was a bit more than I was first told but they did such a good job I just wrote it off as a bonus. This might not be for everyone tho. All I really cared about was a good door, fair price and a good job - they delivered. read more

The strangest interaction with a business I've had in a long while. I scheduled an initial consultation for a front door replacement, but when we decided to get a door, it was impossible to get a hold of them. We left messages and called numerous times. I suspect they had grown tired of making money. ‍ read more

I googled for entry door alternatives to the Home Depot, and found a couple. Looking for smaller, more local vendors, more personalized service. Brian was able to come out right away, and measure my doorway, and workup a bid in his truck. He then gave me time to check with other vendors. He said he could get doors in quickly, just a few days. Home Depot might take several weeks. Another vendor was backlogged 5 weeks. Another vendor--Case Remodeling, gave a very high quote which means to me "We're pretty busy--take it or leave it" or like "your job is small fries". I got PlastPro fiberglas doors with Schlage locks. Brian subbed the painting to a local guy who was very professional--I would recommend this painter too (Carlos Rodriguez). Touched up with the paint I had of the stucco around the door, and the drywall on the inside. Brian was accomodating in starting early each day, so I could have the afternoons to do other stuff. He also did extra for me by installing my old peephole in the door to my garage. Cost was comparable to what Home Depot was charging, plus you know who will be installing the door, not just who is available that day. And if anything not quite right, Brian will make it right. read more

Great experience having Bryan replace three exterior doors. The work was very well done and finished very quickly with little fuss and mess. We went with heavy wooden exterior doors, one with security hinges opening outwards and a modern lock mechanism. Not your average order, but Bryan's team worked with us to get the wood tone and staining work done based upon floor board samples we provided. After installation he had Carlos come by and do a great job in touching up the paint work. So now where we had three doors that in their best days would be hard pressed to compete with a piece of paper, we now have three solid wooden doors that fit snug and close with a quiet swoosh and a very solid feel. Some of the components we ordered though were slow in being delivered from the factory. Throughout the entire installation Bryan kept us up to date with the component status and today popped by to install the last piece. Overall we are very happy with the work and with Bryan's knowledge and expertise in replacing our doors. read more

We had the 12' patio doors installed. Everything from the estimate to installation was smooth, pricing was very reasonable compared with others. The owner and helper showed up on time and professional, I'm thrilled with the new doors, would definitely use Zane again. read more

I'm very pleased with Bryan Zane's work. He was recommended to me by Southern Lumbers. Bryan came on time and brought his dad to assist. Together they worked quickly, efficiently and effectively. When the painter came afterwards to paint my door, the weather stripping wasn't put together correctly. Bryan was kind enough to agreed to come back and adjust what the painter has got out of alignment. read more

Everything was going great with Zane's Door Replacement until we realized that he ordered and installed the wrong front door. We had ordered a shaker style front door but when we looked at the installed door it was not a shaker style door. After trying to work with Brian for months to get the door we asked for, we gave up. He does not respond to texts or phone calls and you cannot even leave a VM because its always full. Now we are stuck with a $1k+ door that we don't even like. If you use Zane's Door make sure you get the order # in writing and confirm before you have him install or pay. read more

I had weather stripping that was coming off from my front door. Bryan came out and shaved the bottom of the door and replaced the weather stripping. He said he crimped it really good and I should be good to go. He said I might need to replace the threshold because the weather stripping was catching on the grooves of the threshold. Sure enough a few weeks later the stripping started catching again. He was going to come out on Jan 14 to replace the threshold. On that day he called to inform me they sent him the wrong size. He was driving to the shop to see if the had 42" stripping. I have never heard from him again. I have called him several times but not so much as even a courtesy call. I paid him almost $200 for work he does not stand behind. If you use Zane's door replacement proceed with caution. Update - Feb 17, 2016 Brian followed up with me and replaced the threshold. Problem appears to be permanently fixed. He later followed up with a phone call to apologize for being late as this was a busy season for him. It took several months and several calls to door guys, contractors and handy men but Brian was the only one able to come up with a final solution. read more

Perfect installation of an exterior door. Zane was very helpful and patient, going well beyond what other door companies were willing to do to help me find the right solution for my needs. We'd love to do business with Zane again! read more

I needed to replace one exterior, and one interior door. I called on a Thursday, and Saturday morning 9 AM they were at my door, ready to go. What does all of their combined experience buy you? The ability to get the job done, without concern. We didn't have time for amateurs. They went above and beyond for me by putting in the trim molding that I forgot to buy, so great job on that. Both doors were installed professionally by Bryan and Doug, a father/son team. I needed quick service, and they came through! read more

I needed only a fire door replaced between my kitchen and garage. I was quoted a very fair price and was not penalized for needing 1 door only. I had 3 other estimates and this was the best! Like a family owned business who does quality work. Will be using them again to replace my front door. Very professional! read more

Zanes Door Replacement - Door to garage to be replaced. - Door Sales/Installation Near Me

Doug Zane is a master at installing doors! He and his helper installed a french door and an exterior door for me. Also hauled away the old doors. Before hiring Zane, i called Lowes for a quote and they could not give me a total dollar amount. They told me it depends on what they would need once they start installing the door. Not so with Zane's door.. Doug gave me a price and that included everything. He told me that he's been installing doors for over 20+ years and there's nothing he hasn't seen in door installs. a 5 star operation all the way! read more

Great! Brian installed an iron front door for us. It looks amazing! He did a great job and even came back twice to install the casing and help adjust the door when the door company finally sent the ball bearings we needed without asking for more payment. Brian was very easy and nice to work with. I would defiantly recommend him to anyone. BTW we got his name from our neighbor, whom he also installed an Iron door for and they were very pleased as well. read more

Bryan did a great job on our front exterior door. We had a prehung fiberglass door put in. The door looks great, keeps the street noise down and we dont have to kick our door to lock it anymore. read more

The doors are fine--standard Jeldwen replacement doors. The problem is the service. Brian Zane chose to install the doors I purchased from him before the painting was complete then constantly complained about the painters moving his doors to paint. He told me he would not adjust or repair the doors because they moved them. I responded I was paying him $2,600 for new working doors. Immediately, he said "F**k you, I will slap you with a mechanic's lien." Wow, nasty business practices. After he adjusted the doors and I paid him, he was very slow to provide warranty work. It took him weeks to come back to replace the defective latch he installed on my daughter's closet and to install the latch plate he failed to install on my master bedroom's restroom pocket door. When he did the warranty work, he dumped wood chips, paint chips, and trash from his work on the floor and left it there. Very disrespectful. I would choose another door replacement company. read more

Mr Zane recently installed the entry door for me. I already forgot that the service can be so painless and professional. Thank you so much!!

Crude and untidy door installation! I hired Brian to install a front door on recommendation from the doors store. The job was done in a very crude and untidy way. The door rattles in place. The trim is installed slightly to one side. The trim that Brian installed (charged separately, by the way) did not properly cover not the external wall nor the wood floor inside. When asked about the ugly holes between the trim and the floor, Brian's response was that he has nothing to do with the floor .. obviously the holes were not visible before he replaced the door and the trim. Sawdust was left all around the porch and thrown into the shrubs to the side of the door. read more

COMPANY DIDN'T EVEN RESPOND TO BETTER BUSINESS BUREAU. Talk about poor business practices. Note from BBB: In the absence of any response from the company this complaint despite our two requests to them, we are closing our file on this complaint. This unanswered complaint will become part of the information we report to the public on this company for the next three years. Should any government agency request our files on this company, your complaint will also be included. If you have settled this complaint directly with the company, would you please email us to let us know that, as well as any other comments you might have. Your help in doing this is important to ensure that our report to the public on this company is accurate. Thank you for using the Better Business Bureau. read more

So far, for response & estimate experience this morning, I agree with all the good reviews. I called Friday & he was able to schedule me for an estimate this morning. No up selling, just very good practical advice & information about what my options were. It's not a common size door width wise, which I had heard, but unlike another estimate I had where they told me only option was custom, Bryan said it does come standard size, just that at this particular size, less options on style for fiberglass (it gets a lot of direct morning sun). I'll update once door is installed, but for estimate experience, so far all good. read more

I contacted Bryan for changing a few interior doors, after talking to several contractors. Wish I had pinged him earlier. Would've saved me a lot of time. His quote was the lowest. I was really impressed by his professional attitude and timely response. The work was done promptly & he was very meticulous in his measurements. Would highly recommend this service!! ================================================================== Edited on July 30, 2017 - Unfortunately I have revise my referral for this business. While Bryan was at my place last year, one of the doors didn't close from the outside. It would close, only if you yank it pretty hard from the inside. I wanted this to be fixed, prior to claiming the job was done, but Bryan suggested that the door would change shape, over a period of time & soon conform to the frame. He had *promised* to drop by anytime for fixing this, if it didn't resolve over time. But it's been several months of calls, emails & text messages to get through to him. Unfortunately there's no response. Wish I had insisted that this be fixed prior to making the payment. Definitely not satisfied with the claims of *Guaranteed* Craftsmanship read more

2nd time coming to Zanes for help, once in 2011 and this week. Prompt, responsive, down to business and they get it installed pronto. Friendly family owned business. They call you back and have a good manner in keeping you informed. Good outfit, I would call them first for any future needs. You need to trust folks that manage you locks and doors ya know, I trust these guys! read more

I called Bryan to come out and replace a couple doors after a break in. He provided a good estimate, and re-secured the broken door for free until he could come out and replace them. When he did come out, he was on time, professional and installed the pre-hung door. There was an issue with one of our security sensors, so he came back at a later date to put the frame back on the door, again all included in the initial cost. He uses quality lock sets as well (brand recommended by our locksmith). I was pleased and will definitely use him again. read more

I needed a new entry door installed, rather "last minute", and Bryan was able to fit me in. He was on time and did a very professional job. My installation was not an easy one. The old door frame was metal and Bryan had to pry and cut it out--really hard work. He did a beautiful job installing my new door and hardware and also created a very nice new frame. I love my new door and the installation was perfect! The price was great, too. Would definitely recommend Bryan. read more