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    3 years ago

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    Ashbusters Chimney Service - Gas fireplace.

    Ashbusters Chimney Service

    (3 reviews)

    Had trouble getting a fireplace repair company. Ashbusters answered my phone call and scheduled…read moreservice for the next day. Individual was able to get my gas fireplace operating in less than 30 minutes.

    We made an appointment for a few weeks out, and they called us when they had a cancellation, which…read morewas a pleasant surprise. The two gentlemen were very personable, obviously knowledgeable of their craft, and considerate; from protecting the carpeting, to the arrangement of the gas logs for proper air flow and aesthetics. They even gave us a recommendation for a good place to look into replacing our gas-piped grill. I especially want to brag on their kindness. We have a dog, and I know service men either love or hate dogs investigating them and barking, but they were so patient. Second, my dog is an epileptic rescue, who had a bad experience with a groomer that has left him terrified of the iPhone notification bell, to the point that we keep our phones on vibrate. During the service call, one of their phones went off, and they immediately noticed the panicked reaction from the dog. Once I explained the situation, both immediately set their phones to vibrate. I know it's a dog, and I know they were there to provide a service (which they did with thorough professionalism), but their kindness and compassion throughout the appointment was much appreciated. We will definitely be keeping them for services for our gas fireplace. I cannot recomme

    TN Fireplace and Chimney - Closed office door

    TN Fireplace and Chimney

    (23 reviews)

    Absolutely Awful company - which is a shame because they used to be good…read more We hired them to do a pre-home-purchase chimney inspection and they guaranteed to provide an inspection report within 24 hours (since that's how home inspections are supposed to work, so you have time to make decisions and work with the seller about your purchase). It took them over a week to get us an inspection, despite us reaching out multiple times asking for it. We did not get their inspection report until after we had to close on the home, so it was useless. Also their inspection report said our chimney and fireplace were dangerous and unusable, and wouldn't be safe unless we did over $25,000 dollars worth of repairs and replacements in our chimney, which was absolutely stupid. We had a second company (Chimney Sweeps West) come out to do a second opinion, and he was amazed at how good of shape our chimney was in, got it working for us (gas log), and showed us a few pointers on how to make it work even better! He said the chimney didn't need any work at all, other than a bit of a cleaning. A fantastic guy. We asked for our $345 inspection fee back, since they did not fulfill their promise. They refused to return it, so I had to file a credit card dispute against them instead. Don't ever hire these people, they are scam artists.

    I wish I would have read the reviews before I booked appointment with this company. The provider…read morecame to our home, did the inspection, showed us photos and collected 399.00. I was told we would hear back with an estimate. The 399.00 was to be credited towards future work. I have called several times with no response. I will count the 399.00 as a loss because I would not trust this company to follow through.

    Zander Masonry - masonry_concrete - Updated October 2026

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