The crew and their work were acceptable, but the service was abysmal. The owner, Bobbie Jo Denton,…read moresaved my contact information in her phone under the name "B*tch." I found this out when she accidentally sent me a screenshot of our conversation from her phone. I texted back asking for an explanation. She called me and, instead of apologizing, she doubled down, telling me I was the "most difficult customer" she's "ever had". The next day, she sent a novel-length text to me and my husband about why she thinks we are terrible customers. In summary, she was apparently angry because: 1. My husband and I asked the crew to wear masks when passing through the living room, where we were working remotely. We were fine with the crew not wearing masks while they worked. 2. There was a scheduling hiccup. I told Bobbie Jo in advance that I would only be home before noon one day, and she said that was fine. Then that day, the crew did not arrive before I had to leave. I called to reschedule and she asked me to leave my door unlocked for the crew while I was out. I said no, because I'm not comfortable leaving my unattended home unlocked in the middle of the day. Bobbie Jo seemed to think this meant we didn't trust her crew, but that was never the issue. Four days after she sent the screenshot, she texted a weak offer to "make things right" by offering us a gift card (of unspecified amount) to a steakhouse. Still no apology. She never said sorry or admitted wrongdoing. We declined the gift card. For the sake of completeness, we want to add that there was a minor issue related to the service. We asked if they could add shoe molding in one room and the crew said yes. After adding that to our invoice, Bobbie Jo then rescinded the offer because, she said, "I am completely out of trim." She didn't offer to let us know when she would resupply. She did take that charge back off our invoice. So if you want to be called a b*tch for making a reasonable request and having a small scheduling issue, go ahead, hire Denton's.

I recently had Dentons install flooring I had purchased. We purchased a home and weren't living in…read moreit yet, we actually were in California. They came in and did a great job installing our floors!! Especially not being there, they filled us in with pictures and communicated well. I would highly recommend Dentons.

Just seconds after I posted that I was searching for an interior painter, Juan replied to my…read moremessage. He came out quickly and gave me a quote. He thought it'd be a couple of weeks to be able to return to do the job. However, it was just a matter of days and his schedule opened up. Juan was polite, he arrived on time, he's organized and he's clean. He picks up after himself and he's an excellent painter. He followed my instruction to the letter and did a magnificent job. He even helped when I had to turn on our outside water that is inside of our well house! We will use his services again and I recommend him!

Juan doing business as E&A Painting Service did a superb job correcting a painting mishap I had…read morewhen I had hired someone else for my job. I Highly recommend Juan for any Home Improvement job you may have because he does excellent professionally, precise work and made the bedroom with the accent wall look awesome. His pricing is fair. Debra D.

Aaron was very professional and able to accommodate my scheduling preference. The bathtubs he…read morerefinished look amazing! His prices seem very reasonable compared to some of the franchise refinishers and he gave a $100 discount because I had 2 tubs done on the same day. The work was completed in 1+1/2 days. Covered by a 3-year warranty.

From the owner: Tub & Top Renewal of Knoxville specializes in bathroom remodeling services such as refinishing, tub…read moreresurfacing, fiber glass repair, and more. Our expert team can repair chips, cracks, and convert steps for a safer shower experience. We also offer shower floor tile and vanity top resurfacing to give your bathroom a fresh, modern look. Trust us for top-quality resurfacing in Knoxville, TN. And the surrounding area. Get the best quality at the best price!

Elite Floor Care was the third place I asked about finding a fix other than complete replacement…read morefor buckling vinyl planks that had not been installed properly in a condo I had just bought. Jason was the first person to suggest an alternative "fix"! He was here early, worked all day, ran into unanticipated problems caused by errors in the original installation, explained things in clear ways, figured out solutions, worked overtime and cleaned the entire work area better than it was when he arrived! Excellent work!

They do such a good job and work hard the entire time they are at the house. They take the time to…read moreclean even the darkest corners that you've never even thought of. I have a cat and dog and the house gets very dusty and it looked amazing when they left. They clean behind, on top of, and under everything. Very thorough, very nice, and extremely trustworthy. They can clean my place again anytime! I highly recommend their services.

Ken with N-Hance was amazing. Not only did we NOT have to wait MONTHS but he did some custom work…read morefor us. I just needed new drawers for EVERY draw in my kitchen. He was amazing. Within a couple of weeks I had new drawers and PANTRY DOORS!!! He was extremely professional and very personable. I had two drawers I wanted made into one drawer and he did that. I had one big faceplate basically and he made it into a working drawer. Pantry that was ridiculous and he made doors for it. Highly recommended. We still need to paint around the one drawer and add the hardware(hubby said he would do it, I'm still waiting) Hire Ken. He's awesome and very reasonable.

From the owner: N-Hance of Southeast Tennessee is an innovative, affordable cabinet and floor refinishing service…read morethat renews your wood cabinets and floors without the dust, inconvenience, and noxious fumes associated with traditional refinishing methods. N-Hance of Southeast Tennessee offers professional kitchen cabinet refinishing, refacing, and door replacement in Southeast Tennessee. Get the beauty and durability you dream of and the convenience and affordability you desire. Get it all with N-Hance Wood Refinishing.

Completed a crawl space encapsulation for us and did a terrible job. The vents were not closed off…read moreand he set the dehumidifier below the level of the drain so the crawlspace flooded. The work was not completed by Knox County code at all and it looked like a child did the work. Cost $4,300.00 to fix his mistake in less than one year. He would not return emails and when he did agree to show up and look at the job, he failed to show or answer his phone. There is a reason he has no address. BEWARE!!!!

From the owner: Hartstone Renovations does FAST and EFFICIENT home remodeling in the East Tennessee area. From…read morefloor installation to deck repairs, we can do it all! We specialize in flooring, decks, fences, and kitchen/bathroom fixture and cabinetry.

I purchased a house that needed a complete kitchen redo. I called The Painted Room and Mr. Hardy…read morecame out looked at our job gave a timely estimate. The job started on time and finished on time. It is absolutely BEAUTIFUl! I couldn't be more thrilled with the job that they did. from beginning to end they were utmost professional and accommodating!

after 2 failed attempts to have my custom cabinets painted, Christopher and his team came in…read moreefficiently and delivered a perfect result. he is also prompt to communicate and always on time. well worth your trust.

Trying to find a reliable and meticulous hardwood installer is like trying to catch photos of Big…read moreFoot. After several attempts with other flooring installers I gave up and turned to Yelp. Century Flooring came up first and even though there was only one review at the time, the pictures of the completed floors were as a thousand words! Unbelievably stunning. I called and spoke with Franky Fofiu, owner of the company. He came out the next day and gave me his estimate. I hired him on the spot. Two days later, he and his employee, Albert, showed up and went to work. 8 hours later, a masterpiece had been installed (2 bedrooms). The finished job exceeded our expectations. It was unbelievably gorgeous - perfect in every way. We couldn't be happier. They treated our home as if it were theirs. We can't thank them enough. Anyone we know who is thinking about hardwood installation will get Century Flooring's name and number. I doubt that there would be any who could do a better job. The Wow Factor will be enjoyed for years to come!.

Excellent all around. Great responsiveness and workmanship. Had 4 bedrooms floored and the results…read morewere fantastic. This is the only flooring contractor I will be using going forward. Actually responds to calls and messages. Professional and informative.