Dr. Zalvan's treatment and swallow therapy restored my now 73 year old husband's ability to swallow. He had a feeding tube after a spinal cord injury in 2016 and had been told by Mount Sinai's Rehabilitation Hospital that there was little more that could be done. Under Dr. Zalvan's care, his swallow was restored and he has been able to eat normally (small bites, lots of water). He continues to see Dr. Zalvan and appreciated the in office video imaging that shows him exactly what is happening with food. Dr. Zalvan is a wonderful, caring Doctor who takes the time to explain things in detail. read more

I should have looked more closely at his reviews! He tested my swallowing said there was no issue then kept repeating that I had a swallowing issue. That's fishy. Red flag. Then he planned to perform an in office nasal endoscopy. Note: I've had my nose broken a few times. Resulting in some narrow airways. He proceeded to test his route even after I told him it was just too painful. Mind you I was not numb or given anything to help ease the discomfort. Which mounted quickly. And he didn't really seem to respond to my requests for mercy. I would never recommend this doctor to anyone. Polished sure but clearly in this case more interested in his billable procedures then his patients comfort. read more

During my appointment, I felt that Dr. Zalvan was kind and helpful. He provided me a treatment plan that included a diet change to veganism. I worked hard to comply with this treatment plan, and worked with a dietician recommended by Dr. Zalan, but my condition worsened. When I called Dr. Zalvan to discuss my situation, I learned that he arrived at my treatment plan by reading "The China Study", and that there had been no studies or research that suggest this as an acceptable treatment plan for my diagnosis. He went on to tell me that "he felt great from embracing veganism", as if this was a rationale to prescribe this as a treatment. read more

Finally there is hope for this woman with little (deep husky) voice. I learned about Dr. Zalvan about 4 years ago form a throat surgeon who told me...If he operated on my vocal cords, there was an 80% chance that I would never speak again - hmmmm... Not such a bad thing for "some" in my life, but for me... I have a lot to say. This was not the first surgeon to deliver the news to me, but the third. This particular surgeon said, if it was him, he would only see Dr. Craig Zalvan. I googled him (of course) and read all I could on this man. He was a ROCK Star and worked on the vocal cords of Opera Singers. Hello... That could be me. Sadly, four years ago my insurance company was not in network with him, three years ago the same and two years ago I cried and last year, well... I almost broke my telephone over the voice of the last insurance company who said "no way." Finally, for 2016 my new insurance company accepted Dr. Zalvan. I made my appointment in November 2015, knowing of the change and went to my appointment on January 7th. Who walks into a new doctors office without their brand new insurance card? ME. Let's just say without the wonderful young woman who calmed my freak out, I might have not been seen. Great staff. Dr. Zalvan walks in (after his nurse sprays my nose with numbing agent) and I am an absolute mess. First, because I have been waiting four years to see this doctor and second... I know he is about to shove a long tube through my narrow nostrils and down into my vocal cord region. Anxiety attack - breath... Dr. Zalvan promised it would not hurt "him" or my "wife" all the while laughing. Really people, I did not even feel it. Nothing. Here was a man who knew his trade. Final outcome. He said he most certainly can fix my voice and remove those ugly polyps, without the fear of permanent damage. The only downside (remember anxiety) he prefers that I do this procedure awake. I begrudgingly agree, because after-all, he is Doctor Zalvan. He did say, the worst part...I might feel a little heat (from the laser) and smell some burning flesh. Really?!? It can't be worse than going to the Dentist (anxiety). Here is the bottom line. I trust this Doctor so much, I am willing to be awake and endure the anxiety, the heat and the smell. Thank you Dr. Zalvan for being who you are. Your kind and patient nature worked well for me and I trust you explicitly with my vocal cords. I will see you next end of Feb to mid March for my surgery. I might even be a little excited and feel really lucky to have him as my surgeon. read more

His protocol is a joke! After shotty 24 hour reflux testing, his only advice is to become a vegetarian! After a month of eating rabbit food with tons of weight loss and absolutely no improvement in my chronic sore throat - his advice to to pawn you off to a pain management Dr. who prescribes heavy duty pain drugs. Those of you with unexplained sore throats, please consider cryptic tonsils and tonsil stones as a source of your problem. After 2 years of throat pain, finally a bright ENT prescribed 875 mg Amoxicillin 2X daily for 3 weeks, as the tonsil stones began coming out my sore throat and mouth pain began to improve. Now I brush and gargle with hydrogen perioxide solution after each meal to keep the tonsils from filling up with food/mucous. read more

Visited this place in March 2016 with a sleep complaint. All seemed fine, fast diagnosis and operation recommendation and I was booked in. And that's when the fun began. All 7 months of it. I understand in the US that sometimes getting approvals for operations can be difficult because of the bureaucracy of the industry but all flowed swimmingly it seemed and I was not warned of any issues. So when the day before my operation after booking all the time off of work, scheduling myself at the hospital and generally my life around it I was astounded when just hours before the doctors office thought to call me to tell me they had not actually received approvals from the insurance company and the op was off. Naturally I called the insurance company and spent hours dealing all the issues all the time believing that they were at fault. And so begin a loop of re-application and rejections, a lot of which involved me calling ENT Faculty to instigate. I ended up spending hours on the phone - being reassured by this office that it was the insurance company but the more I spoke with my insurers, the more I realized ENT Faculty were dropping the ball on this. In the end after using a medical advocate I took a letter in detailing exactly what ENT needed to provide to the insurers to get the op authorized. And then I would hear nothing. I'd call but Dr Zalvan would be unavailable due to speaking at conferences all the time, or his nurse would assure me they would get it solved. I visited a couple of times and had both of them tell me to my face that it was all misunderstandings and would be resolved. The final straw was when a conference was needed and set up. Dr Zalvan just didn't make the call - and I can understand that as things happen and that's fine. But 3 weeks later when I hadn't heard anything when I called them is when I found out he had missed the appointment and had not rescheduled it. No courtesy call or anything - just let it drop without a care. .After all the hours on the phone talking between the insurance company and the admin staff here, of not having my calls returned or doing what was asked I gave up., absolutely disgusted at lack of attention and care ENT Faculty gave. Exasperated I went to another Doctor at Mount Kisco hospital. One Consultation and submission and they were able to get the authorization for exactly the same procedure in just 10 days. 10 days without any involvement from me, without having to spend hours on the phone. Just put the request in and got it done. Why oh why could ENT not do this. I'll tell you why. They are totally useless and couldn't care less about you. ENT Faculty is the worst experience I have had with a medical facility in the US and are an absolute disgrace to the medical profession. Dr Zalvan is far too busy jollying around the world speaking at events and only operates twice a month if he is even in the country to even want to operate on you. His back office staff seem so disorganized and out of touch with medical insurance procedure that dealing with them becomes beyond a joke. Do yourself a favor and go elsewhere - save yourself the stress and frustration of hours on the phone chasing them for updates, making them move your case along and just fobbing you off relentlessly than actually getting you the life saving surgery you need. read more

Dr. Zalvan is definitely a doctor who cares! He is knowledgeable and caring! He spent a lot of time with me, was gentle with the nasal endoscope, and was very reassuring. His prescription for my recovery was a success. I recommend him without equivocation! read more