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    Zales

    1.0 (1 review)

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    13 years ago

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    Littman Jewelers

    Littman Jewelers

    2.0(2 reviews)
    0.0 mi

    I am so very disappointed in this jewelry location. My husband has purchased most of my jewelry…read morefrom them and thought that when something went wrong with it, that they would step in and help. I have a diamond and ruby band as well as my engagement rings and wedding band from there. I lost a stone in both my engagement ring and my diamond and ruby band. I went to the store and was told that I didn't have a protection plan (which the sales person who sold my husband the items told him not to do, she was also arrested for stealing from the store). They told me that they could send them out to get priced for repairs. We waited until Tuesday and received a call that it would cost almost $300 to repair and that my engagement ring was missing two stones which is completely false. I feel that they were not even trying to work with me and the cost was close to half of what I paid for the rings all together. They also were not able to show me where the other missing diamond is but are willing to charge for it. We will NEVER do business with Littman Jewelers again.

    I don't know what is going on with the store in Coventry Mall, but I was in there the other day and…read morethere was a new manager. I have been shopping at this store for several years, my husband bought my engagement and wedding ring there as well as my husbands wedding ring. The staff has always been so nice and helpful, I certainly cannot say the same for the new management. He was not friendly, a bit condescending, and insulted the previous management several times during our conversation. I am very dissapointed with this store and will be looking to take my business elsewhere as long as this manager is running the store.

    Leitzel's Jewelry - Tension set Ceylon blue sapphire statement ring

    Leitzel's Jewelry

    4.3(11 reviews)
    34.7 mi
    $$$$

    A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

    Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

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    Leitzel's Jewelry - Unique, one of a kind gemstone jewelry is waiting for you.

    Unique, one of a kind gemstone jewelry is waiting for you.

    Leitzel's Jewelry - The Leitzel's Jewelry team of experts will guide you through the diamond selection process.

    The Leitzel's Jewelry team of experts will guide you through the diamond selection process.

    Leitzel's Jewelry - Fall in love with the nature collection from Simon G.

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    Fall in love with the nature collection from Simon G.

    Guy Edward Family Jewelers - Shop from our large selection of loose and set GIA certified diamonds and gemstones in all shapes, sizes, and price points.

    Guy Edward Family Jewelers

    4.2(14 reviews)
    27.6 mi
    $$

    When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

    I had to get my engagement ring repaired- it was very thin from wearing it for 35 years! They did a…read morephenomenal job repairing it and very reasonably priced! I also had a necklace made from a bracelet that I hadn't worn in many years and it looks beautiful!!! I am very happy with both ring and necklace! While I was there, I decided to buy my daughter a graduation gift- the prettiest opal ring. It fit her perfectly and she loves it! They have a huge selection of jewelry- all of it unique. Highly recommended!!!

    Photos
    Guy Edward Family Jewelers - Diamond tennis line bracelets

    Diamond tennis line bracelets

    Guy Edward Family Jewelers - Vintage Signed Esemco 10K White Gold Filigree Brooch Set With Diamond

    Vintage Signed Esemco 10K White Gold Filigree Brooch Set With Diamond

    Guy Edward Family Jewelers - Diamond eternity anniversary band.

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    Diamond eternity anniversary band.

    Zales - jewelry - Updated May 2026

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