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    Zaina Obeid - Douglas Elliman

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Zaina Obeid - Douglas Elliman

    Buyer's agent

    Listing agent

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    5 years ago

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    Charles Rutenberg Realty - Small Conference Room

    Charles Rutenberg Realty

    (37 reviews)

    A few days ago I was contacted by Eve G. from Charles Ruttenberg Rlty. I was in need of a HASA…read moreapproved apartment and she gathered my contact details from a online post I placed, she contacted me via text and replied via CL link with all her details letting me know her interest in helping me find my new place with units in all boroughs such as : Queens, Brooklyn, Bronx and Manhattan. At the beginning she showed a quick and timely response to all my messages and told she had one Studio in the Bronx. About five days later I followed up with her regarding a Studio unit she claimed to have available, she proceeded to ask me about my employment status (as a HASA client she should know how it work). As soon as that conversation via text ended, Eve completely went silent, no follow up, no messages with updates ,etc. It took me to 24 hours to notice the change in her communication patterns and "ghosting" me. I messaged her to confirm a Sunday Studio visit she had so much wanted me to see. Eve responded " the homeowner has another application..." Ok, that's fair but why did it take me to reach out to her first regarding the status, in order for Eve to tell me of the change in homeowners mind. Twenty-four hours later no messages, no correspondence, no updates!! Extremely unprofessional, poor communication skills particularly when you didn't hear what you liked to hear from a HASA client?? I had a strange feeling about her and she confirmed that she was unprofessional, lack of maturity as a realtor and just simply not the Realtor or Realty I would recommend to anyone specially clients of HASA. I will be sharing my experience with the Executive Director of HASA so they don't send clients to this realty going forward.

    Worst real estate company in New York! Stay away. They never answer their phones. Impossible to…read morereach an agent. They do not return calls. They will list your house but take months to sell. They need to be shut down. Stay away from these people.

    Joyce E Stewart - Charles Rutenberg - Our listing turned into a hot property! 20+ offers received, 60+ eager buyers toured the home, and we've accepted an offer over asking!

    Joyce E Stewart - Charles Rutenberg

    (2 reviews)

    When it was time to sell my childhood home a friend recommended Joyce. If I could give her 6…read morestars, I would. I was selling the house long distance, which I expected would be quite stressful. Joyce was in frequent contact, assured me that she was confident she could sell the house, and got me MORE than a fair price. She was dependable, professional, and reliable, plus she made me feel like selling my house was the number one priority in her life!

    My husband and I are thankful and fortunate to have had Joyce Stewart as our buyer's agent. For…read morefirst-time home buyers such as ourselves Joyce was perfect. She was consistently there for us as a guide, teacher and advocate throughout the process.  From our initial zoom meeting to successfully closing on our purchase, whenever there was a question Joyce was always available with an answer, information or advice (or all three!).  She has expert knowledge of the market, the different neighborhoods in addition to the physical features of the properties themselves.  Joyce was able to patiently, thoroughly and thoughtfully lay out options for us given our needs.  She is as skilled a listener as she is a communicator and proved equally saavy when negotiating with sellers and their brokers on our behalf.  No question or concern ever went unanswered or addressed until it was clear to her that we were at ease to move forward. Thanks to her, in light of something as monumental as purchasing a new home, we always knew we were well-informed.  For her clients, she brings to the table not only expertise and experience but also a genuine love of educating and helping people and families navigate through the process of (in our case) searching for, selecting, making a successful offer and closing on the purchase of what is now my family's new home.  To us Joyce Stewart is a skilled professional at the top of her field who genuinely loves bringing people and homes together.  We recommend Joyce Stewart wholeheartedly and completely.

    Zaina Obeid - Douglas Elliman - realestateagents - Updated May 2026

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