Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Took 3 weeks to fix my laptop and now my keyboard is flexing. My model is rigid and not supposed to…read moredo that. Next time I will fix my own computer as I do have years of experience in that going back to 1999. I just figured I would give it to someone who does it for a living so that I could focus on other things. Silly me!

The main technician, Ted, was incredibly rude -- he spoke over me, ignored that I have a stutter,…read moreand even yelled at me to hang up because he "might lose two other calls." That's completely unacceptable behavior toward a paying customer. They never mentioned repairs would take 2-3 days. I was clearly told it would be done overnight or the next day, which I have in writing. Once they had my laptop, the story suddenly changed. The communication was chaotic and inconsistent. They also pressured me for my password even after I explained that my computer contains sensitive client banking data, then backtracked and said they didn't need it. For that, they charged almost $300 for a basic cleaning and repaste. Their Google page doesn't even list a proper address, which is concerning for a repair shop. Unprofessional, disorganized, overpriced, disrespectful, and completely lacking in understanding for people with disabilities. I would never recommend this place to anyone. I'd rather trash the laptop than hand it back to Ted -- that says everything about how much I trust his shop.

My daughter's laptop had a broken key - it's an old one so I was hesitant to spend a lot of money…read moregetting it fixed. Dave took it to look and give an estimate, kept me updated through the whole process, and in the end he not only replaced the keyboard, he upgraded the RAM, scanned it for malware (found some, cleaned it up), and ran diagnostics on the hard drive (which is about done.) He sat with me and discussed options - replace the hard drive vs. get my kid a small Chromebook. He was patient, explained everything, and in the end steered me to the best option. This company is very professional, reasonably priced, and will work with your best interests in mind.

From the owner: PcTec Solutions is not the biggest website and IT services company on the block, and that's just…read morethe way we like it. Clients trust us for the personalized service that can't be found in a large company, with the affordability that most boutiques cannot deliver. When you trust PcTec Solutions you gain the advantages that only we can offer. ​

Jim has been a great help. They will help you to find a solution to your problem or your money…read moreback. They even offer an option to help you save money by first sending a link to do a remote test straight from your home or office if your computer is compatible!

From the owner: Tech360i Computer Repair Services is one of the top IT Support shops in Trenton, NJ and the…read moresurrounding areas. We are dedicated to the successful resolution of your computer problems in a quick and cost effective manner. If you are a small business, we also offer 24/7 support through our 'worry-free' Managed Workplace plans. Our certified technicians are available to assist you with: - Computer Repair - Spyware, Malware, Ransomware and Virus removal - Data Recovery - Windows XP/7/8/10 Support - Data Port Wiring and Installation - Driver Updates - Software Installation - PC Optimization/Tune Up - Wireless Network Setup - Support for Printers, Monitors, etc. - Help with Error Messages - Laptop Repair - On-site Computer Repair - Preventative Maintenance