This is a continuation of my last review. It is now October and nothing has still been done. All…read more"tasks" have been input incorrectly and no follow through has been done. Since this is now my mortgage money that is held up with the mortgage company, last week I spoke to a specialist who said he put in another "task" to apply the payment to this month's payment remainder I did over the phone with him. I called today the 7th of October and was told it was not done and another task was created and a callback requested from a supervisor. No supervisor has ever called me yet, I do not believe that they will call me back or fix the issue as everyone there seems incompetent and has no customer service skills or follow through. I was told also they had until the 15th now to get this task completed to apply the over payment they failed to send back to me in September to my current October payment I made over the phone with the agent. This is unacceptable l!!!!!!!!!!!! I received a comment from the company on my prior review and.... guess what ..... they did absolutely nothing. BTW I've had agents hang up on me, no warm transfers, Mrs walker answered and acted like she could not hear me and hung up at 4:17pm central. I had the agents get snippy with me which really sets me off #1186 Mrs. Miller, #0659 Enriques. Also spoke to Justice. That was just today.

The worst mortgage company I have ever seen!!!!! Lazy and…read moreunprofessional. Did I say all management is lazy. Management is nonresponsive and you can't get anyone to pick up the phone. Terrible do not do business with PRMG Mortgage.

Full circle home loans was an absolute joy to work with. The transition of buying a home was so…read moresmooth and easy. My wife and I would definitely use there services on our next home. Thanks everyone at Full circle.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

These guys are the best and the fittest in all of Inland Empire. So far, Jose Luis and his Team…read moreprocessed two loans for me. Both times, the entire process was smooth and easy. They will get you the best deal in the market, and explain the whole process step by step. I recommend them 100%.

Top Tier Service from Start to Finish - Thank You, Jose!…read more Working with Jose to secure my mortgage loan was an outstanding experience. From the very beginning, he was welcoming, professional, and incredibly easy to talk to. Jose made a complicated process feel simple with his clear communication, fast turnaround, and above-and-beyond attitude. He was always available--whether it was answering the phone right away or promptly calling me back. No question ever felt like too much, and no task was ever too difficult. He jumped through every hoop necessary to help me close on my home, and he did it all with grace and speed. What truly stood out was how personal and genuine he made the experience. On the day my home officially closed, Jose actually came out to the house to meet me in person. Really speaks to his character and care for his clients. If you're looking for someone who will go the extra mile (and then some), who communicates clearly, and who gets the job done fast--Jose is the one you want on your side. I'm so grateful for his help during such a huge milestone in my life.

My family and I have just finished our business with PMG and I just needed to leave this review! If…read moreyou're looking for help understanding how to go about purchasing your new home, give Pacific Mortgage group a call. I mean literally just pick up your phone and call them- they WILL help you. I've been insanely stressed about the process of buying a new home in a completely different area of California- after doing some research in the evening, reading glowing reviews for this place I thought well I'll give them a shot. Now I see why those reviews were glowing!! First of all, they reached out to me pretty much instantly after I did the pre-qualification quiz. So I already could tell right off the bat that they were communicative, fast, and experienced. Second, a big shout out to Maram for being so quick, kind, knowledgable, and just all around wonderful for this entire process. I am SO grateful. Another shout out too to her assistant Vanessa who was also wonderful and so quick to help us with the interview. I don't even think I really specified the urgency of our home-buying situation to them, but, the process was still done WAY faster than we expected! Because my situation is a bit unique, Maram was fully transparent with us, and offered a few different routes to go about purchasing. I really do think she maximized our opportunity and negotiation regarding the purchase price of our new home, pulling as many numbers to maximize. She was on the phone with us while we figured all of these things out- we were definitely stressed but Maram was very quick to crunch numbers, and explain the results clearly to us. Like I said, we've been pretty stressed given the fast pace of our unique situation, but Maram was an absolute blessing to us. I felt compelled to leave this review because I truly am grateful for PMG's assistance in our situation... we've never been so excited to move! It felt like such a great weight was taken off our shoulders. So.... if you are insanely stressed about the home-buying process, if you have no idea where to begin or what to do, if you are considering avoiding the big banks and taking a different pre-qualification approach to buying a home, I literally cannot recommend PMG enough. Quick, kind, knowledgable, patient, and above all else, CARING. We are so grateful. THANK YOU!!!!

Very slow. Extremely uncommunicative. Overly complicated and onerous paperwork that's stuck in the…read more1990s. They do have an app to track progress of your loan, which is never updated and contains very inaccurate info about the loan. Our advice would be to use anyone else. They simply don't care about their customers once the initial paperwork is signed. I wish we could give less than one star and very much wish changing provider was easier.

I was hired by Direct Home Lending to complete and Appraisal and never got paid for the completed…read moreappraisal. Won't answer calls or respond to emails. Brian S was the person who ordered the appraisal and is not responsive. If this is how he treats his borrowers, you should go somewhere else.

Smooth and easy mortgage experience with DIrect Home Lending. They charged low fees, and offered…read morevery competitive rates. Keep them in mind for your financing needs!

Sofia is flat out the best out there. she doesn't just help finding the best property for your…read moreneeds but she is also a very inspiring latina woman. it was an honor to buy my house with her as my agent. I would recommend her 1,000,000%

I appreciate Sofia Chacon & her Teams. Trust worthy, kindness , on time & always solved problems if…read moreany. Thank you again Sofia,Whotney,Charlyn,Marjie,Jaclynn You all are THE BEST Realtor & Property Management!

MLS is the way to go for refinancing. I've worked with…read moreDaniel twice to refinance and will again, when the time comes. Daniel is professional, answers his calls, and is very quick in responding to his voice mails and emails. If he doesn't have the answer immediately, he is quick to find it for you. He's upfront and honest, and gets you best deals possible, based on your individual situation. I'd give more than 5 stars if I could.

Daniel and everyone involved were very thorough and met our refinancing needs. They were very quick…read moreto respond if we had any questions. Thank you again!

My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I recently bought by first home and prior to starting the process, I really knew absolutely nothing…read moreabout what to expect. I was referred to Chris by my financial planner, before I even had started working with a realtor. One key thing I learned about the home buying process was: who you work with on your loan makes a BIG DIFFERENCE in your ability to close on the home you want. There are many points during the transaction where you can get f****d over by a lender who makes a mistake or takes too long to respond. I got so lucky to have found Chris - he and his team were incredibly responsive, professional, and exceptionally competent. A lot of lenders out there are just going through the motions and pushing paper. Chris takes his client relationships seriously, is committed to personalized service. Most exceptionally...he adds value above and beyond providing the loan service by educating his clients on different aspects of the overall transaction, based on his experiences and extensive knowledge. Chris doesn't need our Yelp reviews because every client he's ever had tells everyone they know how awesome he is. But people out there on Yelp looking for a mortgage broker need to know: Chris Russo and team are the absolute best best in the business!

Chris was very helpful, informative, and patient with us as we went through the mortgage process as…read morefirst time homebuyers. He made himself available to answer any questions we had, and was able to give us a great overview of the process and what to expect at every step of the way. We actually had another lender lined up, but when our offer was accepted, we felt much more comfortable with Chris and decided to move forward with him. Would absolutely recommend Chris and his team to anyone!