Yo!! These guys are AMAZING to work with. Super HONEST and straightforward. We had been looking…read morearound trying to buy a new car quick because our old one died. We looked at privately owned as well as with dealerships. The private sellers were so shady, and the dealers wanted to charge us $1500 percent extra for paying cash, and then charge for this and that. By the time we were done with the other dealers, we would be up $5000 to $8000 extra from the price. No thanks. We worked with Rabee, what a gem. He was honest from the moment we met him, they didn't charge us for paying cash, they put new brakes on every car they sell and help you tremendously with what you are looking for. Besides tax, we paid what the price of the car was with NO HIDDEN FEES!!!! We told him what we wanted for our family and he was a tremendous help. We were honestly torn between two cars, but went with Shine Auto Toronto because we knew what we were getting. We would rather work with Rabee than anyone else. I've already recommended him to a bunch of people. Please choose Shine Auto, you will not be disappointed.

Most wonderful experience ever! Made sure we left happy, disclosed everything we needed to know…read moreabout the car, and even fixed my Dad's tire for free during our visit. Such a wonderful family run dealership, I can't recommend them enough.

why did you lied to me??…read more I called in Monday feb 26th someone answered me his name was Alireza and told me" Sir, the car you sow online I will reserve it for you and then you can come and look at it in Thursday." next morning I called in to fast forward my appointment from Thursday to today. Alireza answered me and said" Yes you can, let's do it at 3pm today." so I drove all the way from st Catharines to Vaughan, one hour and 30 minutes to get there. I have arrived there 2:56pm and when I met with Alireza, he said to me with cold manner, "Car is sold." So, he made me driven all the way for nothing, because he thought he can sold another car for 35k +tax. very strange, unprofessional, and scammy move. My advice for anyone wants to buy a car, do not buy from this ppl, very shad business and scammy.

Don't buy car here!! Worst dealership ever…read more They sold me a car whose tire explode on the highway just 2 weeks after the purchase. When I resold the car, I found a lien on it, what a bad management!!

i was in lexus of vaughan and had the pleasure to deal with Dennis very easy to talk to he…read moreexplained in detail what was done he s warm friendly and trys to help the client as best he can i would recommand if u go to service give dennis a chance to prove his worth in the service dept,

Lexus is great to buy from so long as you don't mind having to return twice a year to shell out $80…read moreplus tax to reprogram the tire pressure monitoring. Sales will sell you snow tires and tell you, "you just have to get them programmed once when installed. Turns out Lexus used a system that must be reprogrammed every change over. I asked if they can swap the sensors to clone sensors available aftermarket, service said no, and suggested I contact Lexus Canada. Lexus Canada said talk to sales. Sales said talk to service. Turns out Lexus changed back to the car able to program two sets the following year, but took my money roping me in to a lifetime of twice a year cost. I would recommend Don Valley Lexus over this dealership.

I went in for the first annual maintenance service on my 2026 Audi, and it was one of the worst…read moreservice experiences I have ever had at a dealership. I booked my appointment a week in advance and dropped off my vehicle as scheduled at 8:15 a.m. The service itself should have taken approximately 1-1.5 hours. By 3:30 p.m., after hearing absolutely nothing from the dealership all day, I finally called for an update. The service advisor, Ajun, told me they were finishing up and that my vehicle would be ready in approximately 15-20 minutes, at which point he would call me back. Another hour passed with no call. At approximately 4:45 p.m., after trying unsuccessfully to reach him again and leaving a message that was not returned, I called the dealership's main number and spoke with reception. I was told Ajun was with another customer and would call me back. I finally heard from him around 5:00 p.m., when he told me he would arrange an Uber to bring me back to the dealership. What made the experience even worse was what happened when I arrived. After keeping my vehicle for essentially the entire business day and providing virtually no communication, Ajun simply handed me the paperwork and keys and told me my car was parked outside. There was no explanation for the delay, no acknowledgment of the lack of communication, and not even a basic apology for the inconvenience or disregard for my time. What I find particularly disappointing is that this was a complimentary scheduled service included as part of my lease package. Given that I was among the first customers to drop off a vehicle that morning and apparently one of the last to receive it back at the end of the day, I was left with the distinct impression that because there was no revenue attached to my service, my appointment simply wasn't a priority. I leased a 2026 Audi expecting a premium level of customer service to accompany a premium vehicle. Instead, I felt like a second-class customer whose time and business were of little importance. I will make a point of not purchasing or leasing another vehicle from this location. If Audi wants an example of what excellent dealership service looks like, I suggest looking at Martin Volkswagen. My experiences with their service department have been impeccable, and the difference in customer care is remarkable.

We purchased our car from Audi Vaughan 8 years ago and have had our car serviced at the same…read morelocation since then, including changing the winter tires. In the spring we had our winter tires changed back to the regular tires at Audi Vaughan. Since winter is here again, we needed to get the winter tires back on, but have moved far away so went to a nearby Canadian Tire. At Canadian Tire, the mechanic said they tried one tire but couldn't get the locks off because it was stripped and we'd have to go back to the dealer to get the locks removed. Yesterday we had an appointment at Audi Vaughan and had a horrible experience. We explained the situation to Alessandra, who kept changing her story and gaslighting us. We explained that no one had touched the tires since Audi Vaughan changed the tires in the spring (until we took it to Canadian Tire), so the stripping must have happened by the staff at Audi Vaughan. Alessandra initially said all 4 locks were stripped, and quoted us approximately ~$600 to have the locks removed, and another ~$200 to change the tires. We asked for a manager and spoke with Romana, explaining that the only way this could have happened is by Audi Vaughan in the spring. Alessandra said there was "100% NO WAY" the team here could have caused it because they are "licensed" and always "tighten the wheels BY HAND" and if they had stripped the locks they would have said they did it at the time. Obviously the mechanic needs to use TOOLS to tighten the wheels and of course could have caused the damage. Our appointment was at 9:30am. At ~1pm the story changes and Alessandra says there were 3 locks that were stripped and asked if we want to get the tires changed too. We declined getting the tires changed. The work was completed around 1:30pm and I asked for the stripped locks. Then the story becomes 1 lock was stripped and 2 were seized and the seizing was caused by rust/corrosion and again could not be Audi Vaughan's fault. This is nonsensical - a very simple Google search advises that a common cause of both stripping and seizing is OVERTIGHTENING. Audi Vaughan refused to take accountability for their error, but "as a courtesy" and "out of the goodness of their hearts" (direct quotes) did not charge for changing the tires and applied a 15% discount. To get our car back we had to pay $631.05, nevermind all the time lost. If they didn't screw up our wheels we could have had the tires changed elsewhere for $150! Do yourself a big favor and STAY AWAY from Audi Vaughan! They only care about protecting themselves, not about the customer.

very very bad experience with Maple Toyota My first mistake…read moreis i buy a car from maple toyota mr Salman was salesman and 2nd mistake is I trade in with Maple Toyota

The team at maple are always so pleasant to deal with…read more Brought my car on for routine service and it was done within the time frame as they said it would be. Car was cleaned after service Love the maple Toyota team!

Service was well done , reception was good , communication was perfect, waiting was very…read morecomfortable with tea to keep warm . I recommend mercedes maple .

Ive been driving benz for years and all the dealership are always very easy to work with, well…read moreexcept for this Location!!! i cant even get a simple parts quote from one of their associates Named Kevin!!!! No wonder this location has so many negative reviews. Lol

I really recommend Sara! She was so sweet and made sure I got the car I wanted, even though another…read moreperson was looking at the same car at the same time. The process was smooth, and she took care of all the paperwork, making everything so easy for me. When I went to pick up my car, it even had a beautiful red bow on it!

Sold a car with a bad clutch that let go 5000km later, barely enough km for an oil change. Rip off…read morebusiness that also had bad paperwork. Car was reported stolen through Honda and not cleared.

Inquired about a vehicle (2017 z06) they have for sale. We went back and forth for a bit which is…read moreexpected, but after my last message asking what the grand total woth all fee and what not would come to I heard nothing back for 3 days until I reached back out. Excuse I got was I changed my wattsapp pic so he couldn't find our conversation, funny because he also had my phone number from a previous phone call. Needless to say I will take my business elsewhere and not have my time wasted. Good job keeping a customer. Never giving my money or business to this unprofessional dealership.

Well if you decide to go to this place, just avoid JerrythecarguySeagul, worse experience in my…read morelife, thank to OMVIC and the manager who was willing to solve our situation everything end up good.

111 point inspection is a joke. Tech missed two serious and obvious items. They took no ownership…read moreand offered no real solution. They will never see this car for service or sell me a new one.

Brought our Porsche in for tire and rim warranty, the service advisor who looks after us does not…read morepick up her phone, reply voice mails or reply to any of our emails. It's a one way street. It took 4 months for our new tire and rim to come in, good thing we have winter tires on at the time or else we would be out one less car to drive. 4 months down the road, we get a call from the assistant service manager that the warranty claim department needs a photo of our car with the wrecked tire/rim on the vehicle hoisted up on the lift. So we had to make another trip back to the dealership just so they can take a picture and proceed with the claim 4 months later - which had me thinking, what have you been doing this last 4 months? We received a call to book for an swap appointment a week after the photo was taken.... so that 4 months of wait and extra appointment was unnecessary and could be avoided if the people hired knew what they should be doing. FINALLY, On the day of our booked service, we were quoted that the tire/rim swap would be done by the end of the day. Coming to end of day, we get no update on our vehicle so we called and left 2 voice mails. No one got back to us. We called on the second day throughout the day and our service advisor answers the phone and told us our car will HOPEFULLY be ready by tomorrow.... So it takes 3 days on a booked appointment for tire/rim swap. On the 3rd day, we came by to pick up the vehicle on the agreed time with our service advisor, we came to the dealership, she was no where to be seen, we waited around, about half an hour later the service advisor manager Mike comes over to assist us with no idea where our service advisor is - great on Mike for stepping in and assist while every other staff just carried on with their life and didn't offer help. Apparently, according to our service advisor, the technicians also did not realize during our first appointment which was booked to analyze if our tire and rim needed replacement that our tires also needed to be swapped out. Hence why it took 3 days for our third appointment 4 months later. Lots of incompetent people and horrible customer service at this location. It's such a shame that the staff are causing such an inconvenience to the customers and no one cares

I have had multiple amazing experiences purchasing vehicles from Fadi . You will not find…read more a man in the car business with the quality of knowledge that he possesses combined with a genuine desire to satisfy all clients that stand before him. To summarize, honest , trustworthy, knowledgeable and a man of great integrity. Give Fadi a call and begin your own great experience .

We had been looking for a pre-owned vehicle for several weeks - mainline dealers and independents -…read morewhen we found Fadi at Royal Car Care. The experience from the first phone enquiry was outstanding, and noticeably different from other dealers. Polite, helpful, informed, never any pressure or salesy tactics. Just straightforward, honest salesmanship and client service. Negotiations were direct and clear, and once we had a deal, Fadi kept his word on every commitment and promise. Car was prepared beautifully for pick-up and ready on schedule. Overall, we are very pleased with the quality of the vehicle and Fadi's professionalism. Really felt he cared. Highly recommended.