So far, not too good, but it could change. Today i received an order I placed in early January, good so far, The outfits were medium size, which I normally wear. However, they were so large that there is no possible way I could wear them or even have them altered. Here's where it goes sour. I have tried to call the number shown for the company. After a dozen attempts to reach them, no luck. I want to return products for a refund on both units. Please send me a return authorization so that I can return them. Sadly, the items were very good quality and looked as presented in add. These were gifts for our 70th wedding anniversary and an upcoming trip to Europe. Please be fair and send me the RA. Thank you, Mrs. P read more

i bought an item off ebay, the box was delivered &picture posted, but when i opened it the box was cut open & nothing inside, they sais its not their problem when they deliver, so what they are saying is you can work there & steal from customers & they will deny any responsibility. read more

I ordered 1 item to try and for the life of me I cannot get these folks to stop shipping and charging my card! I wanted to try the rosemary shampoo and now I have an abundance of shampoo that I cannot use! Please i did not subscribed for automatic shipment, all I wanted was to try the darn thing! read more

Over two months for the product to be shipped according to them, I never received the item, and when you go on there shipping tracking website, it shows being delivered to a home in a different address that I gave. No ability to contact anyone ever! Beware! read more

Complete and total SCAM. Do NOT order from Harper and Wells through this company and address. They advertise a easy returns and it has been ridiculous communicating with them. They want to refund me 20% of my money and I keep them or pay shipping to Asia somewhere. TOTAL SCAM!!! And they have no association with the 1505 Sesame Street address where the package was delivered from. Terrible quality shoes. They run huge and are super cheaply made. read more

Merchandise is not even close to what they described. Material of the pants is very thin and not sized right. And there seems to be no way to return for refund. I ordered 3 pair of pants and they are too small around the waist and way too long. When I tried to call them it said it was an invalid phone # read more

My necklace broke when I took it out of the package and they will not give me a refund I can't get in touch with anyone. read more

YunExpress - I didn't even get to wear it I am very unsatisfied - Couriers & Delivery Services Near Me - Franklin Park, Illinois

Stole all my items out my box and still delivered it. Then, I was denied a refund not, to mention I waited almost 2 months for these items that cost me $125.00 read more

Only one problem-They didn't send the right size boxes of cereal for my husband'a Honey Bunches of oats was supposed to be the largest size. I will shop[ this way again Thank you! Cynthia Clark read more

On 05/28/2025 AM ordered an Item to be shipped from Austin Tx company - Torqueball. On 6/26/2025 I wrote canceling the order. On 6/27/2025 I received an email stating: "The shipment was already prepared for dispatch and will be sent out on Monday, 06/30/2025. ..." The package arrived from GOFOExpress and not from YunExpress tracking number: YT2518200704102836 nor UPS which the initial offer said would be used. read more

Send me what I actually ordered. I ordered an AI automated panda bear plush toy. I got a small stuffed toy panda like you see at the check out counters of Walmart. BIG SCAM. read more

Ordered fan screens and somehow I was sent little rings that have stars on them ,, no even close to what I ordered ,,,,,, I RECOMMEND YOU NOT TO DO BUSINESS WITH THIS GROUP .. I paid $40.00 and received like $8 WORTH OF JUNK... read more

I received a pair of shoes from Sarah David that smelled like gas and looked like they were made from the cheapest materials available. This company is a rip off. There is no return policy available or statement inside the package. I am going to continue to pursue a return and complete refund. Diane McIntyre read more

The problem is they are out of China and the Franklin Park, Illinois address is just a front. There is no one there. And when you are ordering you don't know they are in China! Dirty and cheap and fake. One star is too good of a rating. I'd give and -100 if I could read more

I ordered a in memory of pet picture to hold her dog collar, my dogs name was Madison and I received Marley with wrong date.

Just paid the gullibility tax. Tried to order a brand-name webcam and was directed to a site that offered -- how lucky for me! -- a 50% off deal, that week only. Being cheap as well as unwise, of course i bit. Sure enough, about 2 weeks later I received a Chinese knock-off. For all I know it may work great; haven't plugged it in yet. If they hope to steal state secrets with it, they are in for a surprise. And a low-quality image of my face will be considered a "plus", so there. Shipping address was 1055 Sesame Street, which I originally thought was an additional f*** you but appears to be these highly...ethical...(ahem) individuals. Seems to be a significant overlap between Chinese and American business ethics -- in the area defined as "none at all". Too bad one cannot rate with negative stars. read more

I received an order with 3 pairs of sandels that I did not order. I need to return all three pairs. I don't want to be charged for these. They are of poor quality and should never be sold. Please forward information to take care of this. lindarrobert@outlook.com read more

I received an order of 14 pairs of women's underpants totally wrinkled and rolled in a ball and shoved into a small white shipping bag no tags on them no shipping slip and to me it's a total disgracethe Shipping Department Manager needs to retrain his employees on packing customer orders. I immediately threw them in the washing machine to clean them. thank you for taking the time to read this and hopefully respond to me. Ellen Buczkowski 845-608-3045, 1124 Mill Creek Road Newfoundland PA 18445 read more

Known scammers. I purchased a "Brave Eagle Wreath" made out of wood. I received a photo of a wreath glued to a piece of cardboard. YunExpress is a shipping firm which ships from Mainland China to the U.S. warehouses, located in Los Angeles and Franklin Park, Illinois. Total rip-off. If you shipped this "wreath" back to China, it would cost more than the $40 I spent to purchase it and the U.S. postal service cannot guarantee or prove the package was received in China. That being said, I hope Trump's tariff's tax the pi** out of you people and you all go broke. Wait until you see what you're going to start paying for wheat and oats. I can live without a wreath, but you face a much more desperate predicament. read more

Ordered a pair of boots need to send them back. They're not getting back to me. They're not my size.

I ordered New Wire Trimmer Head, they sent the wrong ones. Said were guaranteed , went to my bank and they gave me the number to China and spoke to Rose, was told I would only get half of my money if I sent it back to Illinois....or if sent to China I would get my full amount when gave Rose the tracking number, after researching and seeing 20 bad reviews, I'm not sending them anywhere knowing I won't get anything except for paying out more money to send this back out to this scamming company that seems to be doing pretty well keeping there company going by screwing EVERYONE for money. here is the number 833-949-1266, and the address is this...its long. 7 Songgan Tianyang 2nd Road. Floor 1 Songgang SunDistrict Baon District ShenzhenGuangdong province China 518105. Maybe one of you can call her and get help read more

Received a package with and item I didn't order. Came from this address . I tried to call phone number but it can't be connected. I order so much online I can't even find what it was that I did order read more

Got a package with just physical address and an empty yellow plastic file folder. Their phone number is out of service so no one to contact. Not satisfied with this shipping department or company! read more

FROM BBB Description I purchased a wooden nativity set through a FB company, all pictures were of a wooden set approximately 3 feet tall by 4 feet wide. What was received was cheap cardboard that is approximately 20 inches tall. The shipping address on the label is 1055 Sesame St - Franklin Park, IL 60131. Upon contacting the company about the damaged item sent they offered a 20% refund or I can ship it back to Vietnam which will cost more than I spent on the item. After this happened to me I drilled in on fb and discovered that this is happening to everyone that is ordering from them and they are scamming hundreds of people out of these funds. I have refused their offer and filed a claim with my credit card company. That being said, this is clearly a scam. Their return shipping address is: R2A Royal city, Thanh Xuan district, Ha Noi city, Viet Nam Zip Code: 100000 Their email address is help@topswift.support. Thank you! Dollars Lost $60 Targeted Person's Location MO, USA- 63011 Scammer Information Scammer location logo Franklin Park, IL Mail logo Unknown Email Mobile logo (999) 999-9999 Web logo imdola.com Scam Type Online Purchase Learn More Business name IMDOLA.COM Top Swift Date Reported January 25, 2024 Scam ID 800519 read more

They are a scam. Phone number is false. No way of talking to anyone. The merchandise was misrepresented. I see no way of returning faulty merchandise. I want a full refund. read more

Has anyone found a way to actually get a refund for faulty merchandise? The Material and fit are bad in two shirts I ordered. I want to return...where? The original ad online was linked to a picture of national park and script indicated that a portion of their profits from sales would be donated to the US National park system. I guess Im pretty gullible. Their ad also says that products are made in and shipped from USA. But when I'm looking for address to make return, it is in China. This company is despicable!!!!! I will definitely report to Minnesota Attorney General. All unhappy clients should do the same in their own states. Knock them off the internet. read more

I wish I had read these reviews before ordering from here. I paid $30+ for a ring that looks like it came out of a bubblegum machine. The top is gorgeous, as pictured. Turn it over, and it's split! You know, like you squeeze it closed. Lesson learned! read more

I now understand the 1 star review selling counter fit products. I bought 2 shirts supposedly from tilvalhalla project a mental health support company for the military and I received counterfeit shirts that didn't match the actual companys material. I contacted them directly and they said there are companies like this out there. Beware. Thankfully my bank blocked the transaction read more

Received my order of 2 bras. Real pieces of crap. No packing slip or any information of a company. Apparently, a Chinese rip-off group.

The item they delivered was a turquoise (real) silver clad pendant. Item is exceptional , however the delivery was questionable because they threw the 6 X 7 envelope over the gate & onto the sidewalk! If I hadn't used the gate, I never would have seen it, and it would have been stolen! Delivery person should have not been so lazy & brought it onto the porch!!! read more

There is absolutely no way to get a hold of this company..When you order anything be prepared for junk. Not a good company to deal with. I ordered what I thought was going to be good looking eagle designs to hang on your porch or wherever and spent a lot and they are card board. Make sure you put it on a charge card that will help you get some kind of satisfaction. The BBB definitely needs to investigate these people. read more

ordered personalized Easter tin for my granddaughter that showed candy inside, and the tin came empty. Did not say it excluded candy when I ordered it. read more

terrible service, shipping unauthorized items. why do they do this? this is not a reputable business practice.

I ordered a green T shirt with the Supernatural stars on it and they sent a white one. unhappy, and there's no way to contact them

I'm trying to contact company to find out how to return the items. Unable to call and speak to a live person. Your phone number doesn't work. How about a good contact number please. read more

i received a camping and string light kit and a headlamp i ordered. packages were packaged in soft plastic small bubble wrap . both items smashed unable to contact the company all phone numbers connected with said company not in service.. SHADY STUFF MAN I WOULD NOT RECOMMEND THIS COMPANY read more