Started off ok, then when I called to explain we needed longer storage for toys who go to children…read morein shelters around Houston, there was no care in the world. It went to 300 dollars a month for about a year with no other options given. We used a tiny space of the unit but that didn't matter to them. They didn't negotiate any other options, toys remained in the until maybe worth 300 when we were charged 300 for a year month after month. I would never give them business or recommend business again. What started out as a compassionate business quickly gave us the cold shoulder. Just sad.

awesome place, staff is Amazing! They made everything so easy, so glad I found them!read more

I have been storing my boat at this facility for over 6 months. About 3 months ago, by boat was…read morevandalized on property and had all wiring stripped. Not only have i not heard from management in over 10 weeks despite now 3 formal calls to their AI guided answering service, i have not had any resolution to this issue. Before this, i felt my property was Safe however this incident in a locked and secured facility and lack of willingness to help its tenants shows the nature of this organization. When im able to achieve some resolution with legal counsel assistance, i will be removing my property from this location.

From the owner: Are you tired of struggling to find a suitable storage spot for outdoor vehicles like boats, Jet…read moreSkis, RVs, ATVs, and more? It can be frustrating when they take up valuable driveway space, leaving no room for your everyday vehicles. But worry no more--RecNation in South Houston offers reliable and secure storage solutions to make your life easier. Don't let your HOA's rules dictate your options. Look no further than RecNation for Houston's best vehicle storage solutions. Our vehicle storage facility in Houston, TX, just 12 miles from downtown, is strategically located at 8750 Galveston Road, near House of Honey grocery store, The Playground sports bar, and PremierKars car dealer. Thanks to our prime location, just a short drive away from I-45/Highway 8, we are the perfect choice for residents in these surrounding areas looking for a convenient and accessible storage solution. With our unbeatable prices and exceptional amenities, you can rest assured that your vehicle will be secure and well taken care of. Call us today, and let us confidently take care of your outdoor vehicle storage needs! If you love indulging in recreational hobbies and outdoor activities, you know the significance of having a reliable and secure vehicle storage space. At RecNation in South Houston, we offer you much more than just a regular parking lot. Our covered parking spaces and enclosed storage units provide premier protection against harsh weather conditions.

Pricing is reasonable, clean and climate control is kept cool for those items that needed to be in…read morea climate building. Needed 2 units and they were able to accommodate our needs and get us the perfect size units for our belongings. Location is a plus and accessible to building to unload or load our belongings under a covered area was a plus when we had to move during the rain. They also have Plenty of carts to use on busy days. Overall great experience!!

New storage facility that opened in 2018. I rented a unit and the Manager Barbara was very kind and…read moreprofessional. Plenty of room to unload my stuff.

I would like to thank you for having Ms. Jennifer as a Manager at South Loop East location in…read moreHouston. As a renter there for three years, I have never found the property in disarray. ( abandon furniture, overloaded dumpsters...) Ms. Jennifer is professional, courteous, absolutely helpful and goes the extra mile demonstrating that she appreciate my business. Great Job US Storage!!!

Secure, Clean & Convenient! Kim has great customer service skills and the process was quick and…read moreeasy!

I trusted this location and was referred by someone that said it was a 5star place but ends up my…read moreworst nightmare. Had my RV there only 2 weeks and then was stolen from here there were no monitoring system only a house camera at the front window and a rope to hold the door close. This company is a joke and didn't give an apology for what happened just said go with your insurance company. Save yourself from going through what I have gone through and do your homework before leaving your home away from home

Very convenient, clean and well maintained, affordable, and friendly staff. And the wash station…read moreand dump station are a great amenity. Tams was fantastic. :)

After several issues, Nita was an angel and helped guide me through the rental process. She's an…read moreawesome lady and goes over and beyond! M. Reid

Was looking to move in. The office will have a light up led saying open but nobody actually inside…read morethe main office. The doors stay open to get inside so that bypassed the keypad. I asked if its always like this and they said sometimes tenants leave the door open but the door itself needs to be fixed to close correctly. They are aware of the area and how bad it is and they did admit that they have had break ins. So if you love your stuff go somewhere else and dont risk it.

Abel was absolutely wonderful to work with! He helped us with our concern so quickly and with such…read morekindness. It really made the whole experience stress-free. It's rare to come across someone so helpful and genuinely pleasant. We really appreciated his professionalism and friendly attitude. Thanks again, Abel! We had no issues getting the 26 foot U-Haul and additional trailer around to our spot. Happy with our unit!

This place is the worst, and such a scam. The rates are continuously raised, sometimes with notice…read moreand sometimes without. Just recently they changed the locks WITH NO NOTICE, and I am unable to access my things. My account is up to date and paid on time. Why would you do this to people and give ZERO NOTICE?!?! Nor is there an after hours number to call. I'm going to have to take time out of my work day to go to the office just to get some bullshit excuse from someone.

Durring hurricane Beryl Ian showed compassion and understood our stress while moving. The movers…read morewas forcing us to take delivery while everything was without power and gate would not open. Ian helped us with a plan and scheduled a day for delivery while opening the gates manually. He even went across the street to purchase water for the movers cause of the extreme heat. Thanking you again, great customer service

I had just sold my house and my new house would not be closing for a few months so I needed to…read morestore my items between my move. I had called around different storage units and this one was the nicest over the phone so I went ahead and reserved the space. Upon showing up the staff was super nice. She even remembered me when I moved out! While, I was there the facility was always clean and safe. I did not fear that my items would be stolen or damaged while it was in there care. I am so grateful for the new team that is taking over this property.