My sump pump went out and due to a storm flood that occurred that Sunday morning, my entire…read morebasement was flooded with about 3-4 inches of water. I called Rogue, I had used them in the past as well, and had great service. This time was no different. Brad came to my home from Rogue and was outstanding, he was very courteous, detailed, answered all my questions and finished the job quickly. He was honest and up front regarding the pricing, which was very fair. Brad was a great guy. It's good people at Rogue Plumbing, I will highly recommend them. Jerret C.

This is MY go-to plumbing service from now on! After…read moredealing with three other companies for water issues over the last year, replacing several faucets and finally fearing the worst for a clogged shower valve, John saved the day. We expected a costly job to include tearing out tile and drywall. Instead, it took John just under an hour to clear the valve and everything was as good as new. He was on-time and fast, courteous, professional and above all- knowledgeable. There was no guessing. He knew what the problem was and how to fix it right the first time. We had other plumbing services out who either weren't interested in fixing the problem, didn't know how or were aiming for follow-up work. All of them came at a huge cost and plenty of surprise fees, including one who wanted to charge $300 for a $80 faucet. Rouge plumbing is a flat -fee service which means there are no surprises, no hidden costs and no per-hour fees. You know what the job will cost up front and it's far less than you might expect. Not only that, but they actually have a customer incentive program with additional discounts and referral bonus cards. It's a completely different way to do business and one that benefits the customer. I no longer cringe when our well water starts giving us fits. I just call John every time.

I spoke to Dave on the phone & he explained that he would be sending out two of his technicians to…read moredo the work. I had a bad sewage backup coming up from my laundry room drain and basement shower. This has happened to me before, about a month after purchasing my home I began having backups. I've had several plumbers out to do work as I previously had a warranty which is NOT worth it! They send out these cheap, rude, & sloppy companies for all your calls. The plumbers were always at least an hour away, closer to Chicago. I finally got rid of the warranty last October so when this new backup happened I had to find someone local who I could depend on and trust. I've dealt with 3-4 other plumbers/handymen in the area and I can't say I'd use any of them again. Dave's is completely different! Dave spoke to me about my issue in length on the phone trying to access the problem. It was 12:15 and he says his 2 guys would be at my house shortly. At 1:15 his 2 guys showed up, introduced themselves and walked the basement. They explained what they would be doing and right away began laying down floor coverings. They put booties on right as they entered my home. They carried their equipment downstairs and had pushed through the clogged area quickly! This made me so happy because that enabled me to get the price of the lower quote! They informed me that the cap on the clean out valve was too hard to remove so they had to cut it and had a new one delivered before they finished up. As they packed up the equipment they ran water everywhere making sure everything was flowing smoothly. They cleaned up their area with extreme care! While I was down checking everything out, my 13 yr old Golden retriever made it downstairs as she loves men. She has very bad, weak hips so she NEVER goes downstairs as she can't get up on her own. I struggled to get her upstairs when finally I asked one of the men if they could please help me. They didn't hesitate, the young man rushed over to the stairs and got behind my girl to help her and she made it up! That's going above & beyond! To sum up this very long review; THESE GUYS ARE AMAZING! I was so upset having to deal with all of this as I'm recovering from 5 surgeries & recently divorced. It's just been a sh!# year! Literally! I would have no problem whatsoever allowing these guys into my home if I was not there. The owner Dave took a chance on trusting me as I don't get paid until late Sunday and he let his guys come do the work on a Friday. This is a great group of people to deal with & trust in your home. I am so happy to have found a local plumber I can count on for future plumbing needs. Their prices are extremely fair and their work is outstanding!

Dave's Plumbing was recommended by a friend when I needed someone to find and fix a leak downstairs…read morethat no one could locate. It was making my ejection pit pump run every 20 minutes, and I was afraid the pump would fail. So many other people had looked everywhere down there and given up. Colin came the same day, determined to find it -- and he did. He was totally professional and easy to work with. What a relief to finally have a smart, experienced plumber at a very reasonable cost. I will use Dave's Plumbing from now on and highly recommend them! (They go all over the area, not just Crystal Lake)

Great work & service! Prompt to answer messages, called and confirmed appointment before coming…read more Quick and efficient to complete the job. Recommend them.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

I had the plumber out again to solve a problem today. There was no charge because they were here a…read morecouple of days ago. They are great people to work with, always on time, cost is acceptable and they listen to your problem. A big shout out to Jared and Pedro. Thank you so much.

Had them at our home a few times for various jobs, and every time they were prompt, professional,…read moredidn't leave a mess, and the price for service was very fair. So far they have rodded out our sewer line, installed a cleanout, fixed a bathroom sink, and replaced an entire sink/vanity for us. All the time being friendly and courteous to everyone in the household. They really did make sure issues were fixed correctly, and were fixed for the long term. I will be calling them next time we have any problems!

it took two days to get someone out! I was told he would come on day one but didn't! he was…read moresupposed to arrive at 7:59AM on day two but didn't get here until after11 AM. too much waiting time! Once here he did a fine job.

Didn't choose because they wanted to charge me $78 just to come out give me an estimate to install…read morea natural gas shut off valve and quick disconnect fitting. Charging for an estimates to make money is asinine since we already knew of the two parts needed. If I were getting a repaid done, I Could have understood as, who wants to tell someone what the problem is to have them get it done elsewhere, but this wasn't that case. Everyone else was able to give me an estimate simply by me posting the pictures of the area and parts to be installed.

Mike came out and snaked for about 45 minutes. He said he could not do anything and we needed to…read moreget someone with a Jeter. And charged me $242.00

Prompt and handled the project as requested. Called back quickly and addressed my needs. Easy to…read morework with and very professional.

I definitely recommend Friendly Plumbing!! He was prompt on…read morethe service call. He showed us what the problem was and explained it in layman terms. He quickly fixed it and was on his way. A pleasure meeting & doing business with him!!

We've loved using Friendly plumbing in the past, but now two calls with no call back has left us…read moredisappointed. Are they even still in business? If they are too busy, why not a courtesy call to let us know to find someone else. Now we have to find another plumber.

Amazing plumbers! Did an incredible job replacing pipes, vents, and water heaters in a crazy,…read moretight, convoluted furnace room. Extremely communicative and knowledgeable and did a great job! Every step indicated Joe Wade was focused on a quality outcome that would last a very long time. Highly recommended. Best plumber I know.

Great same day service ata reasonable price…read more They had good communication too and even told me how to do a Different Job.

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR