They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

Great store! Caring and knowledgeable staff. Animals are well cared for. I recommend them to…read moreeveryone.

The customer Service was AMAZING! Very kind and helpful people. One of my favorite pet stores…read morearound!

We have been taking my parents dogs there to get cleaned up for quite a few years, as Raychel is…read moreAMAZING! She understands that not all dogs are alike, and would make sure to allot enough time in her busy schedule for their three anxiety-ridden pooches (two cocker spaniels and a Bernese mountain dog) to be able to spend the day together! As the big guy has sadly crossed over to the rainbow bridge, it's now just the two bratty rat dogs, who are considered "senior dogs", yet Raychel knows them well enough to know that they have their issues - yet consistently gives them GREAT care and lots of love (and patience!). As for the store, every time I've been in, it was clean and well-stocked. As for the actual company, they unfortunately changed their rewards program and the discounts expire quickly. However, if you are looking for a kind, passionate, and dedicated groomer, go see Raychel at the Ypsi Pet Supplies Plus store - you won't be disappointed! She is AMAZING and your animals will be pampered :)

Recently, during a snowstorm I had to make an emergency stop at this location to pickup some cat…read morefood. This was the first and hopefully, last time I ever shop at this store. Their selection of cat food and associated goods leaves a lot to desired to say the least. When I was looking for the usual brands of canned pet food that my cat likes to eat, I was dismayed that Hill's wasn't there, nor was Authority. Other pet stores carry it, but not here. Given the fact my cat is a picky eater, the limited offerings. Likewise, I noticed very few if any cat treats. This is a store that is pro-dog all the way. With only one isle devoted cats, it's way too sided for me.

It makes me want to clench my teeth that "Whiskers" is misspelled in the name of this pet store,…read morebut other than that, it's a nice locally owned pet store. You can tell they are dog-lovers since there is about twice as much aisle space dedicated to dogs as there is to cats. The selection of cat toys and brushes was still impressive for such a small shop, though. They also sell various other pet supplies, from birds seed to fish food. The staff is nice. The man at the counter was advising other customers about dog food and gave me some advice about grooming brushes for my cat. He recommended one but said they were all out, and told me when he expected the next shipment in.

We got to know the first owner, Dena. Then one of Dena's employees, Laura, became the new owner…read more Laura is almost always there when I stop by. She and her staff know the inventory and can do special orders. They are very friendly and helpful. Laura owns dogs but not cats. That's why she is interested in hearing my feedback on all the cat-related products. One of our cats has fur slightly longer than "domestic short hair" length. Even after we started brushing him, he had two separate bouts of life-threatening furballs. I did some research. Apparently, beet pulp is used in dry cat food to help push furballs out of the body before they can get large and life-threatening. Since starting to eat Blue Buffalo Indoor Health kibble, which contains beet pulp, the furballs have not been a major problem. Laura told me she was grateful to know that sort of information. She really wants to provide the best possible service to all her customers. Our last dog was allergic to all sorts of things. At W2W, I was able to find several types of dog cookies that she could eat. We fed her a home-made diet because of the allergies, but it was nice to be able to buy already-made cookies. Our current dog is as healthy as a horse. We have to keep her away from the self-serve bulk cookie bins, as she would grab a mouthful if she could. W2W has all the pet supplies that really matter. Premium kibble and canned foods, treats & toys, grooming supplies, etc. There might be larger stores, but they don't have anything new to offer me and my pets.

It's been about six months now that I took my Aussie in. She absolutely loves Jen R. However we had…read moreto go to someone else. It was a guy. But anyway, just asked for a wash and sweeten up the sides with scissor cut. When I came back to get Molly, she looked terrified. I chalked it up to just a new person. It looked literally like he just washed her and that was it. So disappointed. Then to top it off. What usually costs 110 turned out to be 150 because she was (difficult). Come on ppl. She's a dog with a new person Needless to say, won't be returning at all. Money grubbing jerks After I got home Molly was stretched out sleeping. I noticed on her side her skin was red. Looking at it more deeply I could see where tuffs of hair were missing. My girl was bald pretty much. Now ii know why she had the look of horror in her. I called the supervisor over the salon who I thought would be concerned and she just blew it off. Never again can I trust anyone. She terrified of baths now!!!!

We always take our 2 very anxious Doodles here for grooming and Will always does a phenomenal job…read morewith them! He's incredible at what he does and it's clear he loves dogs by how he interacts with them. We love Will!

Well stocked inventory spacious store layout surprisingly quiet given the popularity of pets in our…read morearea. We've furnished multiple pets with supplies from this store. Staff are typically friendly and helpful. Haven't been disappointed yet. Prices are fair. Our Hershey LOVES the wheat grass we purchased several weeks ago. Highly recommend.

i understand corporate policies are not in the employees' control, but if you know you're not able…read moreto take a dog for grooming based on the online form, call the owner ahead of time and let them know. there was nothing on the website indicating they couldn't take my dog here. the form stated they may call with additional questions, over several days i never got a call. waited for me to arrive just to tell me within 10 seconds to go to a different groomer. i have no problem with the policies since i know ultimately they are trying to keep pets safe. however the way they handled it was extremely frustrating. i wouldn't have minded if they were proactive and had respect for their customers' time.

Have guinea pig food in bulk for a great price. Loved the historic building, looked to have a bit…read moreof food for almost every kind of animal. Hay looked so good i had to buy a bale. Very polite and friendly staff also very knowledgeable and helpful. Will return as my piggys food starts to deplete.

Do not buy any chickens they will get sick and Die,..... worst place to buy from out of 14 only 4…read moremade it.......

Awful customer service $75 for a missed appointment is a…read moreripoff Never going back Stay away from these scalpers

Incredibly disappointed with what was previously a fantastic veterinary practice. I have been a…read moreclient at Animal Kingdom for years now with multiple pets being patients here. The clinic has a new office administrator/manager who has chosen to enact new policies which I find untenable as a longtime client. Beyond that, Dudley's clear contempt for the clients who direct their business toward Animal Kingdom is beyond astonishing. The clinic now requires prepayment of a deposit before they will even schedule an appointment with a vet or even for just a nail trim. Contrary to the verbiage on their website, this policy now applies to ALL Animal Kingdom clients... or so I was told by the office manager, Dudley. I would completely understand this treatment if I had previously no-showed to an appointment or if I had ever failed to pay in full for services rendered at the time of the appointment. But as someone who has been a loyal customer for years, who has never once missed an appointment or not paid a bill in full, I find this new policy incredibly insulting. When I expressed my disappointment in being treated this way, I was told "only our deadbeat customers seem to have a problem with the deposit." The word deadbeat was literally directed at me by the incredibly rude clinic manager, Dudley. The clinic also now refuses to electronically verify prescriptions for Chewy in an attempt to force customers to use their overpriced pharmacy. They previously did this and their vets quite literally encouraged us to get the prescriptions elsewhere because of how expensive the in house pharmacy is. Apparently Dudley has decided to end this service and now you must mail a physical prescription to Chewy because Animal Kingdom staff won't take the time to verify a prescription. Chewy customer service has stated that I am not the first customer to run into this issue with Animal Kingdom. They also now refuse to renew my cat's flea and tick preventative unless I bring him in for a full wellness exam. My cat has taken the same flea/tick medication his entire life with zero issues, and I have never once been denied a refill prior to this new office manager implementing his new policies. If my cat was symptomatic or had any issues I would gladly take him in for an exam. I will not subject him to needless stress just to renew a medication that he has taken without issue for years. Again, this was never an issue in the past. It's a sudden new issue. Dudley claims this is a legal requirement, but also refuses to cite the MCL statute supposedly related to his claim that my cat had to be seen in person for a prescription refill. These policies strike me as being nothing more than a poorly veiled attempt at profiteering and increasing revenue. During a phone conversation with the office manager, Dudley, he repeatedly over-talked me and was incredibly condescending. He also threatened that he would contact my employer to falsely tell them that I was being verbally abusive to veterinary office staff (I work as a sales manager in the pet industry consulting with vets and pet store owners on a daily basis). I find this incredibly funny, as I recorded my interaction with him and did not raise my voice, swear, or do anything remotely insulting to the office manager or any of the clinic staff. When I asked when the clinic owner, Dr. Vicky D. Marsh, would be available to discuss my concerns about the new policies and his behavior/threats, the office administrator stated "I think this conversation is over" and refused to give me a time I could reach Dr. Marsh. As such I've reached out to Dr. Marsh through social media (Facebook) and used my industry contacts to track down her cell phone number in an effort to inform her of her employee's conduct. So far I've received no response. I'm really hoping Dr. Marsh has better customer service skills than her staff and will do the right thing as a business owner and reach out to discuss this situation. It's just absurd to have to resort to contacting a business owner through Facebook because an employee refuses to simply state when would be a good time to call and speak to the clinic's owner. Animal Kingdom has been a well respected veterinary clinic in the Saline and Ann Arbor area for years. It really is a tragic shame to see their previously stellar customer service take a rapid nose dive, only due to what seems to be a newly hired, power-tripping admin worker. As someone whose entire job and livelihood revolves around relationship building and providing quality customer service, I can't help but just shake my head at the way some people behave when dealing with their clients. The office manager truly needs a crash course in how to have a discourse with the clinic's clientele. I've already requested my pets' electronic medical records and will be looking for a new vet who doesn't employ admin staff who believe it is acceptable to treat their longtime clients like fraudsters.

I was just wondering about and decided to check out puppies. I always thought about getting one…read more This place was recommended. I had a small one in mind. On entering there was a variety of pet supplies and to the back there were various puppies. I put my eye on a white maltese. I was asked if I wanted to see one and of course I said yes. We went to a room to have a little play time. I was hooked. The process went smoothly. They explained to me about what shots he had and that he would require a doctors visit. There was also a guarantee that the dog was in good health. I packed up on a few items and I was now a puppy dad. I would recommend this place as a great place to grab supplies or a great pet. It was a good experience.

Friendly, helpful, professional staff. Stu & Leslie were great help and wonderful. Glad we got our…read morehealthy Yorkie here.

Great place! The staff is very helpful. They have a large stock, and will special order almost…read moreanything you need. We're lucky to have them here on the west side!

I love this place! Very friendly and knowledgeable staff. I have been going here for years. Very…read moreimpressed With the way they call you to give you updates on your orders!