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    Your Pets Desire

    5.0 (1 review)

    Services - Your Pets Desire

    Pet adoption

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    Pet Supplies Plus Ypsilanti

    Pet Supplies Plus Ypsilanti

    (16 reviews)

    We have been taking my parents dogs there to get cleaned up for quite a few years, as Raychel is…read moreAMAZING! She understands that not all dogs are alike, and would make sure to allot enough time in her busy schedule for their three anxiety-ridden pooches (two cocker spaniels and a Bernese mountain dog) to be able to spend the day together! As the big guy has sadly crossed over to the rainbow bridge, it's now just the two bratty rat dogs, who are considered "senior dogs", yet Raychel knows them well enough to know that they have their issues - yet consistently gives them GREAT care and lots of love (and patience!). As for the store, every time I've been in, it was clean and well-stocked. As for the actual company, they unfortunately changed their rewards program and the discounts expire quickly. However, if you are looking for a kind, passionate, and dedicated groomer, go see Raychel at the Ypsi Pet Supplies Plus store - you won't be disappointed! She is AMAZING and your animals will be pampered :)

    Recently, during a snowstorm I had to make an emergency stop at this location to pickup some cat…read morefood. This was the first and hopefully, last time I ever shop at this store. Their selection of cat food and associated goods leaves a lot to desired to say the least. When I was looking for the usual brands of canned pet food that my cat likes to eat, I was dismayed that Hill's wasn't there, nor was Authority. Other pet stores carry it, but not here. Given the fact my cat is a picky eater, the limited offerings. Likewise, I noticed very few if any cat treats. This is a store that is pro-dog all the way. With only one isle devoted cats, it's way too sided for me.

    Wags To Wiskers Pet Supplies - Premium kibbles.

    Wags To Wiskers Pet Supplies

    (13 reviews)

    It makes me want to clench my teeth that "Whiskers" is misspelled in the name of this pet store,…read morebut other than that, it's a nice locally owned pet store. You can tell they are dog-lovers since there is about twice as much aisle space dedicated to dogs as there is to cats. The selection of cat toys and brushes was still impressive for such a small shop, though. They also sell various other pet supplies, from birds seed to fish food. The staff is nice. The man at the counter was advising other customers about dog food and gave me some advice about grooming brushes for my cat. He recommended one but said they were all out, and told me when he expected the next shipment in.

    We got to know the first owner, Dena. Then one of Dena's employees, Laura, became the new owner…read more Laura is almost always there when I stop by. She and her staff know the inventory and can do special orders. They are very friendly and helpful. Laura owns dogs but not cats. That's why she is interested in hearing my feedback on all the cat-related products. One of our cats has fur slightly longer than "domestic short hair" length. Even after we started brushing him, he had two separate bouts of life-threatening furballs. I did some research. Apparently, beet pulp is used in dry cat food to help push furballs out of the body before they can get large and life-threatening. Since starting to eat Blue Buffalo Indoor Health kibble, which contains beet pulp, the furballs have not been a major problem. Laura told me she was grateful to know that sort of information. She really wants to provide the best possible service to all her customers. Our last dog was allergic to all sorts of things. At W2W, I was able to find several types of dog cookies that she could eat. We fed her a home-made diet because of the allergies, but it was nice to be able to buy already-made cookies. Our current dog is as healthy as a horse. We have to keep her away from the self-serve bulk cookie bins, as she would grab a mouthful if she could. W2W has all the pet supplies that really matter. Premium kibble and canned foods, treats & toys, grooming supplies, etc. There might be larger stores, but they don't have anything new to offer me and my pets.

    Animal Kingdom

    Animal Kingdom

    (86 reviews)

    Awful customer service $75 for a missed appointment is a…read moreripoff Never going back Stay away from these scalpers

    Incredibly disappointed with what was previously a fantastic veterinary practice. I have been a…read moreclient at Animal Kingdom for years now with multiple pets being patients here. The clinic has a new office administrator/manager who has chosen to enact new policies which I find untenable as a longtime client. Beyond that, Dudley's clear contempt for the clients who direct their business toward Animal Kingdom is beyond astonishing. The clinic now requires prepayment of a deposit before they will even schedule an appointment with a vet or even for just a nail trim. Contrary to the verbiage on their website, this policy now applies to ALL Animal Kingdom clients... or so I was told by the office manager, Dudley. I would completely understand this treatment if I had previously no-showed to an appointment or if I had ever failed to pay in full for services rendered at the time of the appointment. But as someone who has been a loyal customer for years, who has never once missed an appointment or not paid a bill in full, I find this new policy incredibly insulting. When I expressed my disappointment in being treated this way, I was told "only our deadbeat customers seem to have a problem with the deposit." The word deadbeat was literally directed at me by the incredibly rude clinic manager, Dudley. The clinic also now refuses to electronically verify prescriptions for Chewy in an attempt to force customers to use their overpriced pharmacy. They previously did this and their vets quite literally encouraged us to get the prescriptions elsewhere because of how expensive the in house pharmacy is. Apparently Dudley has decided to end this service and now you must mail a physical prescription to Chewy because Animal Kingdom staff won't take the time to verify a prescription. Chewy customer service has stated that I am not the first customer to run into this issue with Animal Kingdom. They also now refuse to renew my cat's flea and tick preventative unless I bring him in for a full wellness exam. My cat has taken the same flea/tick medication his entire life with zero issues, and I have never once been denied a refill prior to this new office manager implementing his new policies. If my cat was symptomatic or had any issues I would gladly take him in for an exam. I will not subject him to needless stress just to renew a medication that he has taken without issue for years. Again, this was never an issue in the past. It's a sudden new issue. Dudley claims this is a legal requirement, but also refuses to cite the MCL statute supposedly related to his claim that my cat had to be seen in person for a prescription refill. These policies strike me as being nothing more than a poorly veiled attempt at profiteering and increasing revenue. During a phone conversation with the office manager, Dudley, he repeatedly over-talked me and was incredibly condescending. He also threatened that he would contact my employer to falsely tell them that I was being verbally abusive to veterinary office staff (I work as a sales manager in the pet industry consulting with vets and pet store owners on a daily basis). I find this incredibly funny, as I recorded my interaction with him and did not raise my voice, swear, or do anything remotely insulting to the office manager or any of the clinic staff. When I asked when the clinic owner, Dr. Vicky D. Marsh, would be available to discuss my concerns about the new policies and his behavior/threats, the office administrator stated "I think this conversation is over" and refused to give me a time I could reach Dr. Marsh. As such I've reached out to Dr. Marsh through social media (Facebook) and used my industry contacts to track down her cell phone number in an effort to inform her of her employee's conduct. So far I've received no response. I'm really hoping Dr. Marsh has better customer service skills than her staff and will do the right thing as a business owner and reach out to discuss this situation. It's just absurd to have to resort to contacting a business owner through Facebook because an employee refuses to simply state when would be a good time to call and speak to the clinic's owner. Animal Kingdom has been a well respected veterinary clinic in the Saline and Ann Arbor area for years. It really is a tragic shame to see their previously stellar customer service take a rapid nose dive, only due to what seems to be a newly hired, power-tripping admin worker. As someone whose entire job and livelihood revolves around relationship building and providing quality customer service, I can't help but just shake my head at the way some people behave when dealing with their clients. The office manager truly needs a crash course in how to have a discourse with the clinic's clientele. I've already requested my pets' electronic medical records and will be looking for a new vet who doesn't employ admin staff who believe it is acceptable to treat their longtime clients like fraudsters.

    Your Pets Desire - petadoption - Updated May 2026

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