I would not recommend Your Home Improvement Company to anyone. For us it was a long, drawn out painful experience. It was a poor decision we have regretted deeply. They have questionable business practices, do not follow through with what they promise, and are badly overpriced. They advertise at Events for Seniors, hoping we might be more vulnerable to their sales tactics. They demand 90% down before they will even begin the project (50% down when you sign, 40% before they will come out to begin the project.) We were unaware of that. Most construction companies ask for 50% down and the remainder when the work is completed or in process. We could not reference the contract because they did not leave us with one. You have to sign on a little tablet, which didn't work well, with nothing to see in writing. [[HIGHLIGHT]]We were promised a written copy of the contract the next day, but we did not receive one for over a month, despite numerous promises.[[ENDHIGHLIGHT]] We tried to cancel because we felt misled, but they refused us any refund, in spite of the fact they had not started any work in our home nor delivered any supplies. They would keep our money (50%) and all of their products (even though the contract states we should be refunded for unused products.) They are all about protecting themselves, not you. [[HIGHLIGHT]]Did I mention their office communications were dismal. They could not even get our name corrected in their system.[[ENDHIGHLIGHT]] One thing I can say for them, their salesmen are good, too good. We have never fallen prey to a charming salesman before. But he spent time becoming our "friend" and gaining our trust. After three hours of their sales brainwashing we signed without sleeping on it overnight, which went against our lifetime practice. In the end, we decided we had to go through with it and reluctantly prepaid the full 90%. The only good news is the installer they sent was stellar. Zachary was excellent. (Bizarrely he came in a business van with a different company's name and phone number on it! ) He worked hard for three days and knew what he was doing. Zach was the one and only redeeming part in our bad experience with Your Home Improvement. read more

The built in shower is a nightmare. I asked them to come back as the chalking was turning yellow. They did come out but only replaced the chalking around the shelf. And I told them it was also the chalking around the bottom of the shower. Also the floor of the shower is very slippery and the seat you can hardly sit it. It is not safe. [[HIGHLIGHT]]Can't get hold of them.[[ENDHIGHLIGHT]] read more

This business (YOUR HOME IMPROVEMENT COMPANY, A SUBSIDIARY OF GREAT DAY IMPROVEMENTS) engages in shady marketing practices by using sophisticated Robocalls and telemarketers to contact people including numbers that are on the Do Not Call List. The Robocall asks if you are interested in having new windows installed. I played along with the Robocall and then received a call shortly after from a live person who noted that I had inquired about new windows and they asked if I wanted to set-up an appointment. I scheduled an appointment as a means of determining who was behind this company and to sue them for violating the Do Not Call List. The two numbers that initially called me are no longer in service just one week after this first started which is a big sign of a shady, unethical company. [[HIGHLIGHT]]When two of their sales people (MONTANA LEVINE and ANDREA JOHNSON) showed up at my house and I had them call their sales manager to determine how he was going to compensate me for violating telecommunications law. He said he would call me the next day[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I haven't received a call back, so I'm going to proceed with suing Your Home Improvement Company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It is important to note that there is no way to contact management at this company. Their customer support team creates a firewall and has no means to reach managment. This is a huge warning flag[[ENDHIGHLIGHT]]. DO NOT DO BUSINESS WITH THIS COMPANY!! Feel FREE to call Montana Levine at 218-491-4806 and let him know that you don't appreciate Robocallers and companies that do not respect the DO NOT CALL list. You can also CALL the President of the company STEVEN JOHN LITTLE at 320-290-8488 and leave him a message that you don't appreciate Robocallers and telemarketers. read more

[[HIGHLIGHT]]Another terrible experience with this company.[[ENDHIGHLIGHT]] I had windows installed in early 2025 which was its own set of issues to which I left a different review for. [[HIGHLIGHT]]Fast forward to now as I am trying to file taxes and have dealt with offices being closed and personnel being "unavailable".[[ENDHIGHLIGHT]] I finally got to speak with someone who eventually admitted that they are not registered with the IRS. So I again have been lied to when I was told that the energy efficient windows qualify for the tax credit. [[HIGHLIGHT]]Do not believe a word that anyone says from this company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Stay far away. The headaches are not worth saving a few dollars.[[ENDHIGHLIGHT]] read more

The salesman who came to my house was friendly, polite, and on time. He went through the usual back and forth, estimate, negotiate, updated estimate, etc, but I felt good about the end price. He was at my home far later than I expected, meaning I missed dinner. But, [[HIGHLIGHT]]he assured me he would be at my home during install to check on progress and that he would be my point person throughout the entire process.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once my windows were ready, the company called to schedule my install. That was smooth as well.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As install day approached, I did not receive a confirmation call or text. I did not feel certain that installers would be arriving, and if they did, I had no idea what time to expect them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I tried texting my salesman, but he never responded.[[ENDHIGHLIGHT]] Installers finally showed up at 10:00 on the install day. The guys were great, very professional, worked hard all day. But, [[HIGHLIGHT]]I also didn't know how long the process would take and they were at my house until late into the evening, again meaning I missed dinner.[[ENDHIGHLIGHT]] I feel like the product is like any other company's windows, but I hoped that the service would stand out. [[HIGHLIGHT]]Sadly, I am very disappointed by the lack of communication past the original sale.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have yet to hear from my salesman and no one from the company has reached out to ask about satisfaction or issues.[[ENDHIGHLIGHT]] I can't say I would recommend Your Home Improvement Company. read more

The lack of experience in home renovations and product knowledge as well as the failure of the company to train their employees caused this project to be delayed significantly. [[HIGHLIGHT]]This company does not provide realistic expectations for customers or subcontractors and there are communication problems from YHIC to subcontractors and YHIC to customers.[[ENDHIGHLIGHT]] This company cannot hold employees. Your best bet is to find a different company or find your own subcontractors and manage it yourself. Took 3 months to complete after I was told it would take 2 days. [[HIGHLIGHT]]Called the scheduling department for an appointment, the majority of lines from that department were disconnected from service.[[ENDHIGHLIGHT]] nobody had oversight on our project Had to take time out of my day to go into the warehouse to schedule someone to come out and finish my project after the correct items came in (they ordered the wrong things, had 3 people check the order and still got it wrong) ADDITIONALLY: the salesman came to my house at 7:30pm unannounced and uninvited to try and shake me down for more money read more

[[HIGHLIGHT]]The company was responsive during the purchasing process and did good initial work installing 3-storm doors at my residence.[[ENDHIGHLIGHT]] The trim work also was satisfactory. However, a few months after the installation my electronic lock died and I put in a warranty claim that I was initially informed that a technician would need to confirm my case. Then, said technician came to my house and confirmed that the wires were damaged and left. [[HIGHLIGHT]]Afterward, I followed up for approximately 4-months straight in one-way conversations about my warranty claim and I was never given any information in addition to being told there were no parts to replace my broken door lock[[ENDHIGHLIGHT]]. Finally, today I was told that I needed to do the warranty claim directly with the electornic lock maker and they did not offer to install the new one if I succeeded in placing the warranty claim. [[HIGHLIGHT]]Frankly, if the company had told me up front to process the claim myself and that they would do the replacement after I did the leg work, I would have been satisfied as not everything can be shipped without damage.[[ENDHIGHLIGHT]] But the sheer lack of communication and consideration for my time is enough to ensure I would never recommend this company to someone else and I would not use this company for future projects unless I had no other options. read more

Avoid using this company. They are way overpriced, [[HIGHLIGHT]]very poor on communication[[ENDHIGHLIGHT]], do not install/deliver as estimated and have constant delays when they do start the job. read more

Review 1 of 2 (since this review is only leading up to our purchase and I'll review again after install). We brought in several companies to give us estimates for new windows for my office. We contacted Your Home Improvement, and explained we were just in the 'getting estimates' part of the process and they sent out Steve Garren, who worked with our schedule and wasn't at all pushy. He was incredibly knowledgeable of their product (which was seemingly better quality than many of the windows we'd seen from others), and he worked with us to come up with a creative solution that worked within our budget. Excited to get them installed! If you're in the Minneapolis, MN area and need new windows, call and ask for Steve. read more

Overpriced and lie to customers. $1,200 to install a $150 shower head from Amazon. $6,000 bathroom vanities, $2,000 shower seats, $2,000 shower doors, $400 handlebars, and I could go on and on. Don't forget the waitlist for a warranty claim is 4-5 months. read more

Attention please!!! Be aware for your money and your parents! This company take an advantage of old people!!! Our story begins last week when this people suddenly appears to my old sick dad home and ask him to renovate his bathroom for 18k and forces him to sign a finance agreement Didn't give him any contract and disappeared with no explanation Don't answer the phone And denis the work manager was very rude to us when we call him Stay away from those scammers!!! This is not a good company And I'll make sure this company will get close! read more

worst company to work for they are high pressure sales, they send you to very remote areas for unconfirmed appointments, and then they steal your commision read more

I had eight windows installed that was a year ago. I had them out here at least three times because all eight windows leak they supposedly fix them and as soon as the wind blows cold air coming through all of them, they even admit that there's cold air coming through them, but nothing is being done about it. This place is garbage I see on their website. They're a 4.9 star. I guess that's probably because they can remove the ones from their website and they can't remove them from Yelp. Do not ever use this company. read more

Against my better judgement, I accepted a cold call from Your Home Improvement Company. We scheduled a free appointment to review an upcoming bathroom remodel project in Gig Harbor. I received phone reminders and email reminders...everything seemed valid. The appointment time came and went. 15 minutes later I called to inquire, "When will the representative arrive?" After a transfer to a "supervisor", then a wait, I was informed no one would be coming and they were very sorry. Don't waste your time. There are plenty of other home remodeling companies. read more

[[HIGHLIGHT]]This company is THE WORST at communication.[[ENDHIGHLIGHT]] We've been waiting for over 6 months to get 2 windows and some screens replaced. [[HIGHLIGHT]]They never call you back and each time I've called, I keep getting the runaround and excuse after excuse as to why service is delayed.[[ENDHIGHLIGHT]] I'd suggest taking your business elsewhere. ​ read more

If I could give them no stars, I would. We had them install new windows in a 1970's ranch home that we purchased & were doing a complete remodel on. All of the windows (double hung) leak air. Our new a/c & furnace run all the time on a windy day or night, yes, there is that much air coming through. We have had them out for service call & they stick a piece of 1" x 1" Styrofoam on each side & think that's going to fix it! [[HIGHLIGHT]]They are scheduled to come back the 27th of December 2024 & look at the windows again.[[ENDHIGHLIGHT]] By the way, the windows were installed February 2023. We have been dealing with them since November 2023 when we moved into the home after the remodeling was complete & we realized how bad the windows leaked. [[HIGHLIGHT]]I agree with all the other comments about the awful response when you call for service.[[ENDHIGHLIGHT]] Our picture window cracked right after the install & it was a year before it was replaced! [[HIGHLIGHT]]I called several times about it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We will see how things go on 12.27.24 when the service guy shows up, if he shows up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I asked for the manager everytime I've called & get ignored.[[ENDHIGHLIGHT]] I WOULD STRONGLY SUGGEST AVOIDING THIS COMPANY! We paid $23,000.00 for crap windows. We would have been better off leaving the original 1970's windows in! If they make things right, I will update my remarks. If they don't, it's time to go to court. read more

We signed a contract for a walk-in-bathtub install in November 2023; as of June 2024, it was still not complete - despite our paying off the contracted amount. They got half their over-bloated price up front and never did honor the "100% customer satisfaction' guarantee in the end as we are not at all satisfied. Of all the things that went wrong, there were too many to list! Here's the short version: [[HIGHLIGHT]]The guy who sold us the project didn't tell the installer what we wanted done and didn't properly prepare him for the job.[[ENDHIGHLIGHT]] The door needed to be widened in order to accommodate the new tub, requiring a pre-hung door replacement. Now when you open the bathroom door, it bangs against the toilet. What a plus. The new tub was damaged slightly during loading and we were offered the choice to either wait for another tub to be ordered or pay $2,000 less upon completion. We opted for the $2K discount, provided it didn't invalidate the lifetime warrantee on the product. They assured me it didn't. [[HIGHLIGHT]]The original project manager quit and was replaced. The new project manager, Sean, needs to work on his people skills, or at least look up the word 'courtesy' in the dictionary[[ENDHIGHLIGHT]]. The plumber who came to hook up the tub drilled the hole for the shower extension in the wrong place, used the wrong hardware, didn't put gaskets in the faucet handles, and left them loose/leaking. He worked for half a day, then left and never came back. The shower head required specially ordered adapters to attach it to the wall since it was in the wrong place, causing another delay. The electrician that was contracted to install the electrical outlets for the tub wasn't licensed and did not obtain a permit beforehand. The Building Safety Division official who came to inspect discovered that the work wasn't done to code. Fortunately, he sent the Electrical/Building Inspector from the City of Moscow to supervise the work to correct what was done wrong and also to secure the proper permit, after the fact. When Sean showed up to collect the final check, he didn't bother to mention the $2K discount that was offered. I called him up to "remind" him about it, after which he came back to get the check for the amended amount. He wouldn't have honored the agreement at all if I hadn't called him on it. A couple of weeks later they sent over the Change Order to the contract reflecting the change in price offered by the sales rep. Bottom line, we paid a premium price for the "100% satisfaction" guarantee. What we got was overpriced incompetence, miscommunication, rudeness, disappointment, and shoddy questionable work. Personally I don't like leaving bad reviews; however, our experience with YHIC was so awful, they earned this one. read more

NIGHTMARE - DO NOT be fooled by the positive reviews you read. Do your research and check the BBB and you will see a LOT of unhappy customers throughout the US. Unfortunately we are another one. YHIC offered us a credit for the issues that they were responsible for in the amount of 3500.00, however, the ONLY way they would give this credit to us was if we promised, in writing, not to contact the attorney general, the better business bureau, or leave any reviews on social media platforms. We had no plans of leaving any review, positive or negative until they tried to force us to sign this "Satisfaction Incentive Agreement". We feel that this agreement is morally and ethically WRONG. We chose to pay the full amount and let the general public know through every means possible. The major issues are listed below: 1st item - Based on the contract - 100% satisfaction is guaranteed. I think it's obvious that we are far from satisfied. The installer was very condescending to my wife - saying that "artists have special prisms in their eyes" implying that most people aren't as keen to the difference between cream and white to which my wife replied that you don't need a special eye and that she was sure the colors of the panels were marked on the boxes. Secondly he tried to make us feel like most people wouldn't care about this issue. Second Item - We were told that all of our materials were on hand in the warehouse. The installer checked to make sure everything was there BEFORE coming up here on day one. All of our material was there. The next day our back panel was MISSING. He was told that our panel was taken by another installer for a job in Butte. This decision made by YHIC increased our quoted installation time from 2-3 days to 5 weeks. Third Item - The whole reason we chose YHIC to work with was because we were told that the installers all were employees of Your Home Improvement company (YHIC). Both the plumber and the main installer (Bryant) were not employees but subcontractors. Bryant showed up in a Subaru on day one with some plywood strapped to the top of his car. We paid 32,000.00 for remodeling of a shower stall in one bathroom and tub/shower stall in another bathroom. We were told that everyone who would be in our house worked directly for the company so you can imagine the disappointment we felt when we realized this wasn't the case immediately on day one. Our expensive wall panels were delivered in between two sheets of plywood strapped to the top of a Subaru out in the elements in Montana. Nobody from YHIC was here for the install to oversee things. Had Dean or some project manager been here then this may not have gotten as far down the wrong path as it ended up. Furthermore the installer (Bryant) tried to get me to sign off on the incomplete install at 9:00 PM at night (kids in bed, wife in PJs) so he could get paid - this put me in an awkward position as he was getting paid through YHIC not us. Obviously I didn't sign this but again this was another uncomfortable situation that could have been avoided had there been an employee of YHIC on site. Fourth item - Brock, who apparently runs the Montana service division, is seriously lacking in the customer service skills area. I called him at least 5 times spread out through an entire day before getting a return phone call. When he finally did call me back he tried to make me feel like I should have known he wouldn't call back until that time as he was in interviews....all day. Furthermore he struggled to let my wife talk - he kept interrupting her until she finally got through that she wanted to say something. We told multiple people that we did not want to work through this guy any longer because of this. Fifth item is the $3,500 discount that I already detailed in the beginning of this review. Glad to be done - It was a nightmare with too much emotional energy spent. read more

The salesmen were very pushy and they said they were adding items to our shower that we never received. The shower was overpriced. The install and final shower went well. We are enjoying the shower. [[HIGHLIGHT]]It has taken over a month to reach them about features we paid for and never received.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once they are finished, good luck reaching them.[[ENDHIGHLIGHT]] read more

I left a review on Your Home Improvement Company website, but it hasn't shown up, yet. Imagine that. Here's the short version; THIS IS A SCAM, AVOID THIS COMPANY. Here's the long version: My mother who was 89 wanted her shower remodeled. In August 2022 she went to Home Depot who contracted 'Your Home Improvement Company' for the remodel. Their sales person Sabrina, quoted $19,000 for removal of the existing fiberglass shower and installation of an acrylic panel shower with a fiberglass floor tub. The pictures look really nice, and oh, since Mom was a senior citizen they gave her a real good deal and marked the remodel down to $15,000. Mom didn't know any better, signed on the dotted line and put $7,500 down. The shower is 48" x 32" which equates to 80 square feet for $15,000. That's over $180 per square foot. It could have been tile and cost half the price quoted. Four months later mom is in the hospital and her financial advisor oversaw the shower remodel; In less than two days the contractor removed and installed a new shower. When the glass doors were installed the contractor commented that they were the wrong doors. The entire shower opening is 45", but the sliding glass doors are both 30" wide. The opening to get in and out of the shower is only 15" wide. At that point the contractor requested a check for $7,500. Since the shower doors were not correct, payment of the balance was denied. A detailed invoice was also requested but none has ever been provided. Mom never got to see or use the shower. I am the executor of mom's estate, and I will not pay the balance until the job is done right. I've priced out the labor and materials used and estimate this is about a $4k shower. Avoid this company at all costs. Update: January 17, 2023 YHIC installed the correct shower doors and since this is a contractual agreement I paid the balance. This is a scam by people who prey on the elderly. read more

While they did great work a few months ago and fast. Getting them to come out for repair work is not happening. I've reached out and submitted photos over a month ago with zero scheduling. Luckily it's a minor repair read more

If you're going to spend money on these windows, DON'T. The pictures attached are of the "Super Incredible Industry Best Triple Pane Guaranteed to Never Condensate" Windows. These are six months old, and the $70 Mendards windows that these replaced NEVER condensates as ridiculously as these do. I keep my house at 65 degrees, and have a dehumidifier running 24/7 to maintain 35% humidity. The construction of these windows is absolutely horrible, with condensation and Draft points at every seam of every window. After paying $12,000 for these terrible windows, I am again in the market for windows that aren't a waste of money. The salesman was kind, but made numerous mistakes on the paperwork, resulting in literally four or five follow up visits just to sign a piece of paperwork. Then, the measuring crew mismeasured every single window, FAILING TO ACCOUNT FOR THE THICKNESS OF THEIR INDUSTRY EXCLUSIVE WINDOWS. This resulted in every single window being delivers 8 weeks later in the wrong size, leaving us to decide whether to wait 8 more weeks, or shrink the size of every window due to their mistake. The two privacy windows that were supposed to arrive were delivered as clear glass, resulting in yet another 8 week wait for the right windows. Within a week after install, the "Industry Exclusive Double Lock Channel" that connects both windows, had bent and broken on three of the nine windows. When they arrived to "repair this", they used a box cutter to literally cut the channel off. I hate leaving reviews, and hate negative reviews even more, however, I was absolutely robbed by this company and the windows that were installed are overpriced menards windows with much worse energy ratings. They claim the triple pane special gas industry exclusive BS means they won't sweat, the inside will never get cold in the winter or hot in the summer, but unfortunately, none of this is true. The windows are drafty, condensate non-stop, and the insides are just as cold as the outside in the winter, and hot to the touch in the summer. read more

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Like so many others here I hesitate to give them even one star and warn everyone to not believe the positive reviews elsewhere. This company is good at SELLING and that is all. Once they have your deposit money they become completely unresponsive by text, email or phone. Still waiting 4 months after the promised install date for replacement windows! read more

Our experience with this company has been disappointing, to say the least. My mom hired them to do a bathtub and shower remodel. The cost was high but they promised quality and a single day event. Unfortunately this couldn't be further from the truth. Not only did it take an exhobboarent amount of time to start the install, (contract signed in April, they showed up in Sept) when they were "delayed" they didn't communicate to inform us and it delayed our other remodel events by weeks. It did not take a single day, they forgot peices of the shower, they STILL havent finished the shower (November), they are IMPOSSIBLE to get ahold of, and if we didn't reach out they would never have followed up on the rest of the shower; apparently they will be coming today to install, but they never once did they, on their own volition try to communicate. read more

Scam scam scam!!!! Don't do business with this company! Didn't even want to give one star. Will not provide service that we paid for. Came to our house at beginning of July to replace windows and still don't have them. We have been given the run around ever since they were out. Excuse after excuse, none of which makes any sense. Waiting for parts, waiting for assembly, waiting for parts again, waiting for delivery, waiting for parts again, it goes on and on. We were told they would be here Dec 6&7th to install, but haven't heard a word out of them. Won't give money back either. We are now paying on a loan for the windows we don't have!! They should be put out of business. read more

Very bad experience with this company! [[HIGHLIGHT]]Just received a certified letter demanding payment and that I was unresponsive to their emails and phone messages...[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had spoken to their representative who called me and wanted me to sign off because they needed the funds released... I told their representative I would not sign off because the installation was not completed.[[ENDHIGHLIGHT]] He asked me if I wanted a corner seat and I told him I wanted what I had originally ordered. The seat I had ordered was too large - this was in no way my fault as their representative took all the measurements and did not catch the fact that the seat was too large for the space. Allegedly the seat was reordered and would not be until early December. [[HIGHLIGHT]]The scheduling of the installation was unsatisfactory as well[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]The morning the installation was scheduled I got a text that the project manager was going to have to let go of the installer that was scheduled to do my shower installation.[[ENDHIGHLIGHT]] Fast forward to the following week... [[HIGHLIGHT]]Installation was to begin on Monday but I got call from the installer and he told me he had a doctor's appointment and would not start the installation until Tuesday.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Suffice to say the installation took two days and guess who missed work on Wednesday? It was not the installer! I had prearranged 2 days off with my employer and Wednesday was not one of those days![[ENDHIGHLIGHT]] I do not want to be threatened by this company - I want the installation completed with the items I ordered.I have every intention of making my payments when installation is complete. read more

Do not hire this company to do any work for you. We signed a contract at least 6 months ago and have yet to have them do our bathroom install. We were told we would not have to make a payment until after the install and we were completely satisfied. However, 30 days after the contract was signed the payments started. Completely disappointed in being lied to about everything. Please do not do business with them. Hire someone local to do your remodeling needs. read more

Unfortunately, this is the second time I have posted a review for YHI company. I was hopeful that Your Home Improvement Co. would hold up their end of the deal, but they have not. In August of 2023, we purchased five windows and one sliding glass door installed in October. I knew from the moment the install crew showed up that the project would not end well. The forepersons had to use Google Translator to communicate with her crew, and it was apparent they were not experienced in this line of work. Every window was damaged or broken during the installation, every window casing was damaged, and the exterior openings were also sliced and diced. We immediately contacted the salesman during the installation and notified him of the damages, which he documented with pictures and assured us that everything would be handled. A few days later, the same team arrived to "seal" everything up and finish installing the sliding glass door they left half installed. After some discussion with the salesmen, we decided to hold up our end of the deal and paid with the understanding that everything would get worked out. Fast forward to January of 2024, Dan Spain from YHI arrived to finish the caulking and was completely caught off guard by the damage to our home. The original install team did not insulate any of the openings, and Dan was able to document the amount of cold air coming into the house with an infrared temperature tool. Unfortunately, a significant amount of moisture had already damaged the substrate and drywall. It is now April, and we still have not heard from the salesman or the company. DO NOT GIVE YOUR BUSINESS TO YHI! They are the absolute worst in communication and customer service. YHI should be thankful they have Dan and Phil because they are the only honest people in the company. COME GET YOUR SUB-PAR products and refund what we paid, plus the outrageous heating bills due to your installation team's failure. read more

To begin, I have never reviewed anything online. If I could give 0 stars I would. We were so excited to have our bathroom remodeled. Well...aside from getting us to sign a contract it's been total frustration. Nobody gets back to us about anything and we are now on day 12 of having our bathroom not done. Mind you this is a small space and were told tops 3 days. Now they are saying they were waiting for a part that they didn't have and are starting someone else's project before finishing ours even though they have the part. So if they actually come next week it will be over 2 weeks since the start of this. We also were told an end date of when this would be started and it didn't even get started until over a month later. We signed in December 2021 and it is now July 2022. I continue to reach out with no contact back. So frustrated, never again will we use this company. read more

I would stay away. I have been trying to get windows fixed for over a year. I spent 21 grand. I have hundreds of pictures, emails, phone calls and still nothing. Even their own production foreman said the big window wasn't installed right. I have ice build up on the windows, windows literally frozen shut, and ice cicles in the inside of the frames. They have been out a dozen times and still cant get it fixed. I hired a lawyer and they decided to get a professional window tester to come out and determine with the aire leaks are. However they said I have to pay the cost of it$5,000. So I have to pay 5 grand to prove to them that the 21 grand worth of windows are junk. I would not use this company for anything.. my house is colder since they put these windows in. read more

Your Home Improvement - Only one I can find easy. I have hundreds more - General Contractors Near Me

This company completely ripped me off. I hired them to do four jobs. They installed them all completely wrong. I had to hire a different plumber to come and take out everything they did. I lost eight thousand dollars. They are complete con artist read more

Your Home Improvement company was the WORST EXPERIENCE I have ever had. They did a bathroom remodel, and we had several issues. Not only was their work HORRIFIC, but their customer service was just as bad. The floor boards had to all be redone, they damaged the walls, didn't caulk the vanity all the way around, some of the caulking was yellowed. and there were gaps between the vanity top and the walls. [[HIGHLIGHT]]They made arrangements for the person to come back out that Saturday and they didn't show up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We made arrangements for them to come out the next Saturday and the person they sent didn't even hardly understand English.[[ENDHIGHLIGHT]] He fixed the floor boards and I caught him as he was walking out to leave because he didn't do anything with the yellowed caulking. He then started working on removing the caulk and went to get the caulk. As he did, I went in to look at the work and I noticed that there was a 1/4 inch gap at the back of the vanity. [[HIGHLIGHT]]When he finished working, he just left without saying a word.[[ENDHIGHLIGHT]] He only put a bunch of caulk in to cover up the issue, and the caulking that he did was unacceptable. I WOULDN'T EVEN GIVE THEM A 1-star rating. We are having to repaint due to the damage to the walls and having to get someone else to fix what they messed up. THEY WILL NEVER GET MY BUSINESS AGAIN... EVER.... read more

If I could give them negative stars I would!!! DO NOT HIRE THESE PEOPLE DO NOT BUY THERE PRODUCTS ! They are the worst! Ordered 5 replacement windows nothing special put 1/2 down $4,342.00 end of May told 8-10 weeks! It's now first week in January 2022 no windows no installation date, offered $100 gift card for delay, what a insult should've saved $100's on heating cost if the windows would have been installed, they have a excuse for everything! It's definitely not their fault! Yet I'm freezing in Minnesota waiting on windows...... asked in October for a itemized bill cost of windows and installation along with original order form to manufacture just to see what I'm actually paying for and STILL WAITING FOR, but apparently that's too much to ask.... A bit sketchy if you ask me! BUYER BEWARE !!!! DO NOT USE "YOUR HOME IMPROVEMENT COMPANY" SCAM SCAM SCAM DOWN RIGHT THIEFS! read more

Overall I would say the review averages out to a 3. They finished product is great and has held up awesome through a harsh winter so far (see photos). This beautiful, large picture window replaced a 3 smaller crank out windows. The customer service follow up was great once we posted the initial negative review. The company was responsive, got a crew out and the sales rep helped make it worth our trouble. Overall, if you can get the crew there, it's a great deal and so far quality product (pictures prove it). read more

Your Home Improvement - a view of the snow outside the window - General Contractors Near Me

Zero stars. The consultant showed up, continually talked about his ALS diagnosis back in 2019 and the treatments he is going through; showed personal videos about it; constantly said things like "add10% on for my tip" and "oh, I am hungry too" as he came during the supper hour. He gave the quote, we paid the downpayment and then... the "too good to be true" moment happened... he called back a few days later and said " Oh ya, I forgot to add the wrap for the windows and that will be an additional $200 per window". $1800 more than the quote we signed and paid money on. If he wasnt so focused on dogging other window manufactures and his personal issues, maybe he would have remembered to do his job correctly. I DO NOT recommend. I feel they are scam artists read more

I'm pretty shocked with some of the reviews here. I'm glad I didn't check before hiring, because I usually trust my Yelp community! We used YHIC for a bathtub and surround. We have severe plumbing issues resulting in water leaking through the ceiling. Every person we interacted with was kind, respectful, and personable. Thomas was our sales guy, he was very knowledgeable a bit pushy - but he got the sale so I can't hate him for it. Our installer Wayne was the BEST! I was home during the install and Wayne let me peek in during the install to see the progress when ever I wanted! Highly recommended! Our tub and surround are gorgeous! read more

If you don't mind a halt to installation of a walk in shower because the plumber still didn't have a permit after a six month wait for work to start or caulking smeared on a painted wall and the tiles next to the shower then by all means hire this company. If you care about the quality of work done in your home I suggest checking out some other companies. read more

Horrible communication from the start. Made appointment in July 2019. Sales guy called warehouse to make sure they'll have everything ready to do siding by September 1st. Finally they dropped off the materials in October. I was thinking they were going to get to in the next couple weeks. In the many times of contacting them, all i received was several excuses about how they were behind on projects, short on staff, bad weather, etc, they told me they'll be able to start mid October. It was a Saturday morning, beautiful day outside. I waited for them to show up that morning, called the construction manager twice, no answer, left voicemail. Found out the following week he was on vacation and he didnt know why his crew didnt show. They finally got to starting it in mid November. Materials were dropped off in early October and ended up sitting in driveway for over a month. This was the most stressful company I had ever worked with. Not to mention one of the financing companies they go through is a SCAM! Promised 0 interest for 18 months. No, actually it's pay nothing for 18 months, and we'll just charge you 25% interest every month! Also, they do half and half payments, instead of one transaction. 1st half charged after agreement, 2nd after they're finished. Only thing that was decent was that the siding looked nice after completed. read more

Here it is Jan. 2020, still waiting to get one piece of siding, worst communication ever. We did find our original estimate and that did say they would tear off siding for the price that was quoted, when I confronted customer service with quote they wouldn't do anything because said it wasn't in contract, salesman forgot to put it in there. Salesman had told us that the price we paid didn't include tear off or it would have been more, but original quote showed tear off, they have done nothing to reimburse us for not tearing off siding that we paid for. Just keep getting put off, have waited 6 months for resolution. read more

Your Home Improvement - General Contractors Near Me

We met with the sales rep and agreed to have them replace the bathtubs and surrounds in 2 of our bathrooms. We originally were going to do this project ourselves but I had some quams about doing the plumbing as both bathrooms were located above my model railroad. We signed the order in May of 2021 and from that point forward it was a downhill slide. There were no communications from the company until I contacted them in September to find out what the status was. I was told, at that time, that they were waiting on a couple more parts and that we should hear from them again in a couple of weeks. I received an email in mid to late October stating that they were waiting on some parts and they would be in contact soon to schedule. Two weeks later I received the exact same email with that day's date on it! I replied and asked why they were sending the exact same message and did not get a response. A couple of weeks later I received a message that all the parts were in and that someone would be contacting me to schedule the install. I did receive that call in late November/early December to schedule the install for the 2nd week of December. The installer was delayed due to winter road conditions however they did stay in touch in that regards. Now, the best thing I can say is that the finished product is beautiful! The installer and plumbers discussed with me some options before just going ahead and doing the work. A couple of the options caused me to have some additional work to be done on my part but that was my choice. When it comes to the completed product I am very happy! Richard W Horton Sheridan, WY read more