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    4 years ago

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    Your Home Improvement

    Your Home Improvement

    (67 reviews)

    Review 1 of 2 (since this review is only leading up to our purchase and I'll review again after…read moreinstall). We brought in several companies to give us estimates for new windows for my office. We contacted Your Home Improvement, and explained we were just in the 'getting estimates' part of the process and they sent out Steve Garren, who worked with our schedule and wasn't at all pushy. He was incredibly knowledgeable of their product (which was seemingly better quality than many of the windows we'd seen from others), and he worked with us to come up with a creative solution that worked within our budget. Excited to get them installed! If you're in the Minneapolis, MN area and need new windows, call and ask for Steve.

    I would not recommend Your Home Improvement Company to anyone. For us it was a long, drawn out…read morepainful experience. It was a poor decision we have regretted deeply. They have questionable business practices, do not follow through with what they promise, and are badly overpriced. They advertise at Events for Seniors, hoping we might be more vulnerable to their sales tactics. They demand 90% down before they will even begin the project (50% down when you sign, 40% before they will come out to begin the project.) We were unaware of that. Most construction companies ask for 50% down and the remainder when the work is completed or in process. We could not reference the contract because they did not leave us with one. You have to sign on a little tablet, which didn't work well, with nothing to see in writing. We were promised a written copy of the contract the next day, but we did not receive one for over a month, despite numerous promises. We tried to cancel because we felt misled, but they refused us any refund, in spite of the fact they had not started any work in our home nor delivered any supplies. They would keep our money (50%) and all of their products (even though the contract states we should be refunded for unused products.) They are all about protecting themselves, not you. Did I mention their office communications were dismal. They could not even get our name corrected in their system. One thing I can say for them, their salesmen are good, too good. We have never fallen prey to a charming salesman before. But he spent time becoming our "friend" and gaining our trust. After three hours of their sales brainwashing we signed without sleeping on it overnight, which went against our lifetime practice. In the end, we decided we had to go through with it and reluctantly prepaid the full 90%. The only good news is the installer they sent was stellar. Zachary was excellent. (Bizarrely he came in a business van with a different company's name and phone number on it! ) He worked hard for three days and knew what he was doing. Zach was the one and only redeeming part in our bad experience with Your Home Improvement.

    Renewal by Andersen - windowsinstallation - Updated May 2026

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