Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

Our technician, Gordon, from Gen 3 was great: professional, informative and hardworking. We were…read moreextremely satisfied with Gen 3's services and thought their pricing was fair. Will definitely use again.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Phil returned my phone call immediately and went to examine our HVAC (non-emergency) problem within…read morea timely manner. Phil went above and beyond to provide me with valuable information regarding the repair of our system. Phil is truly a stand-up citizen.

All I can say is WOW! Our AC failed all of a sudden this morning with no warning. I called J&M and…read morePhil Melito (the M of J&M) was at my house within three hours. He immediately determined the problem, fixed it, and charged a very reasonable price considering this was an urgent call. Highly recommended!

It was nothing but God that sent me in my basement to see my boiler was flaming from underneath…read more Usually there's a glow but this was different the flames were coming outside of the boiler, the parts and chute was covered in soot. I immediately called the gas company and they came and shut off the gas line. It's the dead of the winter and now I have no heat. I didn't know where to begin. I checked the internet but nothing jumped out at me. I went on yelp and began reading reviews and I ran across Lawrence heating & air. I called spoke to a woman who was very pleasant and told me a tech could come out to assess the boiler to see if it was still usable. Joe came and he looked at it and said it it's a hazard. With all the rust and corrosion and not to mention whatever was on fire. He said it needed replacing. He talked to me about the options and stated I would get an email from the owner of my options. 30 mins later the email was there and everything was included. All the info I needed to know about the unit, specs, warranty, parts/tubing for replacement, price. It was a proposal. I reached out to Lawrence with my questions and he answered right away. I also stated my elderly dad lives with me and elderly need service as soon as possible. That was no problem. He sent me payment options as well. Once I accepted the proposal and date was locked in and they techs came the next day on time. Randy showed up first, then Joe & Chaly. They immediately put down floor draping and loaded all of the supplies , pipes , boiler, etc. They opened all the radiators starting at the top. All of them were pleasant and very Knowledgeable about their job. Any questions I asked Randy explained. They cleaned up behind themselves and made sure everything was put back in place. Once they were done Randy told me about my new unit and what was removed and put in. This company made the entire stressful event so much more easier, like a weight had been lifted. My house is warm and cozy thanks to everyone involved .. Great teamwork ! I would definitely recommend !!! Thank you so much to everyone that played a part in getting me back up in running !!

Needed my radiator fixed and requested someone to come out Monday. Quick easy scheduling process…read moreand the technician fixed the issue that day.

Smart, honest, reliable, reasonable. Best HVAC company I have found on the Mainline in 32 years I…read morehave lived here.

From the owner: Ac installation Hvac emergency service and repairread more

Quabeer came to the rescue making sure that my October didn't get any chillier! He stopped in the…read moremiddle of what he was doing to make sure my heater lit and I am ever so grateful!

I'd informed the property manager for my apartment that the central A/C was no longer working…read moreproperly. An A/C specialist ("FRED") from Superior Comfort Heating & Cooling LLC phoned me on Weds. afternoon April 24th 2024, and he was here before 8am the very next morning (Thurs) to inspect my split-type central A/C system. He quickly determined that the outdoor Condenser Unit and the indoor 'Coil' needed replacement. FRED then contacted my property manager. He returned before 8am the following morning (Friday April 26th) with several large boxes of new A/C equipment (Carrier brand), which he temporarily stored in the garage here. On Saturday morning (April 27th), FRED returned before 8am again, this time with a helper he called his "duct man". They wasted no time in getting to work. I was impressed and amazed by the speed and efficiency with which they worked together. Two hard-working, knowledgeable, experienced individuals working together seamlessly. They completed their work within hours, MUCH more quickly than I expected. They left absolutely no mess behind them. It went up to 90F a couple days later, and I was glad to feel that my central A/C system was now working like new again. Big difference. I highly recommend Superior Comfort Heating & Cooling LLC (here in Philadelphia, PA).