Kelly helped us plan our trip to Italy in 2019 (a very belated thank you and review). I suspect she makes her living more word of mouth because that is how we found her...through mutual friends who thought she was great. She was just what we needed, and even helped us out this last year with some issues with a trip to Japan (gratis)! Kelly took the time to listen to the kind of trip we wanted. She knew the right questions to ask and planned the perfect 10 days in Italy. We started off at ground zero with a few ideas about what we wanted to do and where, but nothing more than that. She took that and ran with it and planned a great trip for our entire family...finding things our boys loved doing while we had more downtime, and finding great things for all of us to do together. We could not have had such a memorable vacation without her and everyone still talks about it after all of this time. I should also say that she was great with changing things last minute when we made some pre-trip changes prior to leaving due to the heat in Italy at the time. I couldn't recommend her higher! read more

Kelly was absolutely incredible and played a huge role in making our two-week honeymoon the best vacation of my life! She helped us plan a Celebrity cruise where we visited seven destinations. From the very beginning, Kelly was so easy to work with. She was kind, thorough, incredibly knowledgeable, and made the entire planning process feel effortless. She was great to bounce ideas off of and brought thoughtful suggestions that made our trip even better. Her communication was outstanding, even while she was traveling internationally herself, and she always made herself available to answer questions. Down to just days before we left, Kelly was checking in, making sure we felt prepared, and ensuring every detail was covered. Because of her planning and execution, our honeymoon went smoothly from start to finish. It truly felt like a 10/10 experience. I cannot recommend Kelly enough to anyone traveling internationally. We honestly can't imagine planning this trip without her and are so grateful for everything she did to make our honeymoon unforgettable. read more

This is the second trip Kelly has arranged for us. This time first a stop in Amsterdam, where she found us a very good hotel in a great location and helped with museum reservations and places to see. Then on to a wonderful river cruise through the Netherlands, where for the second cruise in a row Kelly found us the best possible stateroom--close to everything on the ship. The Netherlands--such an amazing place--the excitement of Amsterdam, the storybook villages going back to the 1200's, windmills and tulips beyond imagination--impressive even to a non flower guy. Great trip--outstanding travel agent. We won't travel without Kelly's help. she is the best. read more

Outstanding support for planning my trip to Paris, France. Kelly provided me with excellent choices in hotels and the one we chose was terrific! The location was perfect for what we wanted to do. Her collaborative manner helped all aspects of the trip be smooth and stress- free! Prior to the trip, she added personal support and answered all my questions regarding traveling internationally since I had not traveled in many years and things have changed so much! Her suggestions were on target and day trips she suggested were incredible! I would recommend her without hesitation as this was a trip of a lifetime! Hope to use her again in the future for my travels! read more

Kelly was awesome in helping my husband and I plan our last minute (planned under 3 weeks prior to trip) 20th wedding anniversary getaway cruise to the Bahamas! Kelly was informative and patient as my husband and I worked through our indecisiveness. Kelly was also quick to respond, giving us updates throughout the whole planning/booking process. Just before our trip, Kelly sat down with me to review all the details, gave helpful hints and answered all of my questions. I would highly recommend Kelly as your travel concierge. Thanks to Kelly's professionalism, knowledge and experience, we were able to plan one of the best vacations we've ever had! read more

I found Kelly Muir from recommendations on Facebook. I hadn't used a travel agent in many years and was unsure how I even wanted to go about it. From the first conversation with Kelly I felt at ease. She knows so much about the ins and outs of traveling and certainly helped us through all of it. Our cruise was fabulous and thankfully she made suggestions as to what to see and do that were spot on! I had so many questions and she had all the answers and worked for us to make it as effortless as possible. It was smooth sailing with Kelly. She's a very nice person and I highly recommend her to anyone for your vacation. Thank you Kelly. read more

Kelly was a great travel agent. I wanted a Christmas all inclusive that wouldn't break the bank. I spent a lot of time trying to do the research online but felt overwhelmed so I reached out to Kelly. She asked some questions to get to know my family's preferences and put together a great trip for us at the price point we requested. So much better than spending days reading reviews that we can't trust!!! Very responsive by email and text. She even offered advice we didn't know we needed, like how to find our resort transportation in a sea of sales people at the Cancun airport. Highly recommended. We will definitely use her help again. read more

Kelly Muir was amazing! Right from the beginning, I felt taken care of. It was our first time at Universal Orlando. Initially I was very overwhelmed looking at everything, but after talking to Kelly, she made me feel so at ease and ready to tackle the parks. She explained everything, gave me a few options with pricing, etc., and then put together the perfect package. The hotel she put us in was amazing. Kelly even followed up after we arrived to make sure everything went smoothly. I would certainly recommend her and hope to have the chance to use her services again :o). Thank you Kelly for a wonderful trip and memories! read more

Kelly Muir was AMAZING to work with! She took the time to get to know me and what I was looking for in a vacation for my family. She was so patient with me and was always willing to talk me through options and answer questions. Our trip was awesome, and we traveled with peace of mind knowing if we hit any snags we could reach out to Kelly. Due to how organized and efficient she is, our trip went off without a hitch. She was open and honest about the different options she presented us with. So helpful too that she is well traveled and share direct personal experiences about the resorts etc. HIGHLY recommend Kelly! read more

Kelly planned our family trip to Mexico in June. We wanted an all-inclusive and she recommended the perfect property for our needs. When a problem arose a month prior to our departure involving our flights, Kelly quickly resolved the situation. Having visited the property herself several months before our trip, she was able to offer "insider" tips to maximize our vacation experience. Our trip was a dream come true for our family of six. We trusted her to offer us a fantastic vacation and she did not disappoint! We recommend her highly for any vacation you would want to plan! She's the best!! read more

Kelly was fantastic to work with on the planning of our family vacation. She listened to what we were looking for and more importantly stayed within our budget. She gave us the best options. Whenever I had questions or concerns she was prompt to respond and never made me feel like I was bothering her. As a result we had the best family vacation ever. Not one single complaint. The resort was amazing and we all had the best time. I would highly recommend Kelly and we will be using her for any future trip. read more

Kelly's the best - we've now used her twice, once for our honeymoon and once for a 2 week trip to Italy. Kelly has the firsthand experience to offer spot-on advice as you think through where you want to travel, and she'll work within your budget to put together the perfect itinerary for you. The logistics are flawless, and if anything unexpected comes up, you'll have an expert back home on call to help sort it out if necessary. That's great peace of mind. We can't wait to use Kelly again for our next trip! read more

We had a wonderful experience on out trip starting with our travel agent Kelly Muir. She made it easy on our group and all 10 of us thought she made sure that all our needs were met and our expectations exceeded. She helped with all aspects of the trip....reservations for the river cruise, flights and excursions. She coordinated the travel for all of us and we could not be more pleased with our experience working with her. It was our first time working with Kelly, but it will definitely not be the last. read more

Kelly is phenomenal. She is so knowledgeable and amazing. She really listens to what your vacation goals are and customizes a vacation plan to fit your needs. Sure, you can book your own flights and hotels, but it was such a stress free process knowing an expert was handling our travel arrangements. The all inclusive resort was gorgeous and staff were fabulous and so friendly. It was the most relaxing vacations ever. I can't wait to plan our next vacation with Kelly. I highly recommend Kelly! read more

Kelly helped us create the perfect family vacation! We came to her with a lot of ideas, and she expertly guided us through the planning process, turning our scattered thoughts into a trip we'll never forget. She was knowledgeable, responsive, and incredibly thoughtful with every detail. From start to finish, everything was seamless--and she made the whole process so easy. We can't thank her enough and highly recommend her to anyone looking to plan a stress-free, unforgettable getaway! read more

Kelly did an amazing job on our recent trip to London, Paris and Venice. She made the whole travel experience perfect. I sprung this trip on her without a lot of time and she planned a perfect trip. She really listens to your needs and suggestions and goes above and beyond to make sure your travel experience as a whole is stress free. If you happen to encounter any issues while you are on vacation, she is reachable by phone or email. I can't wait to plan our next trip together! read more

Working with Kelly was great. She gave us several terrific options to choose from given the price, and agenda we were looking for. She was able to answer all of the questions we had in order for us to choose the perfect place. I never knew planning a vacation could be so easy. Kelly takes care of all of the hard work and all we had to do was pack our bags and go. I highly recommend Kelly for all of your travel plans. read more

Kelly is a gem. She is knowledgeable, helpful, listens to our needs and concerns and is a pleasure to work with. We feel like she is truly our ally when we are traveling. During our last cruise, we realized we wanted to book excursions when we disembarked. We called her from the ship, she did the research and forwarded us potential tours. We were so pleased. We highly recommend Kelly. read more

I used Concierge Travel to book my trip to both Ireland and Scotland. I could not be happier with Kelly's prompt intervention and arrangement of both! Kelly scheduled my flights and my tour in Scotland and the experience was smooth and seamless! I would definitely plan future trips with Kelly. I have already recommended her as a travel agent for my family and friends. Thank-you Kelly! read more