Asian clerk at pizza counter got our order wrong, initially refused to change it, then stopped to…read moredo other things to punish us, and when he finally returned was rude again, then got mad as we ran our card! Ridiculous!

nice store if you don't waiting 20 mins to checkout. Busy…read moreSunday morning with only two checkout lines open. Lines backed up several people deep. Left my cart full and walked out

If you are in the military and is the only ID you carry, do not shop here (beer/alcohol) I was told…read moreby 4 of their staff members it was not a valid form of ID since is issued by DOD and couldn't complete my purchase. Granted, I am in my mid 40's and clearly do not look underage. Gladly took my $ elsewhere.

THANK YOU SHERY !!!…read more My last day in Tri Cities, going store to store trying to find a cow squishmallow and shery just happened to see how happy we got to see all the squishmallow inventory they had. She went out of her way to help us find the ones we wanted. Thank you for making our last day a highlight. We won't forget you

They have everything you didn't know existed! I love their bulk spices--much fresher and less…read moreexpensive than the standard brand name found elsewhere. Lots of options for bulk products, like grains, nuts and dried fruits.

We come shop here at least once a week. A few things we normally purchase are kombuchas, brazil…read morenuts, alternative coffee, soap-making products, yogurt making products, specialty grains to make breads at home and my favourite Mineral Fusion make up! I have been ordering mine online for years and I'm so happy they now carry it here! I've only been able to find it in store at Whole Foods locations in the larger cities. Totally saves me shipping and handling fees while getting other goodies for the home. The supplements are great here, I am able to find things here that I can't necessarily find anywhere else in town. I do wish they had an ice cream machine here like they do at the Kennewick store, but whatevs..... I'll live.

Service was good and friendly. I went there to get lactose free, vanilla ice cream and they did not…read morehave any. They had other kinds of vanilla, but not what I was looking for. I was hoping they would sell it but they did not. It was very clean and everything located in a convenience spot in the store. YOKES NEEDS TOO SELL LACTOSE FREE VANILLA ICE CREAM! PLEASE!

YIKES! This bakery has been 4 Star since the store opened. What happened?…read more Today it was full of midget apple fritters, way over cooked about everything. A couple of items I had NO idea what they were. Bought one, chocolate iced cinnamon bun (?). Flavor was okay but boy was it tough. Please bring back the bakers of yore!

This place has been open for three weeks now and I have just finally had the opportunity to visit!…read more It's helpful to have this brand new store open here instead of having to drive to Pasco. The meat selection is vast and there's a few candies and chips to choose from. I particularly enjoyed the beverage section that had items I haven't yet seen before. Fun! Please come check Amaryllis Meat Market II out!

Very cleab store with great selection of quality meats. The Burria ramen was excellent!read more

Safeway pharmacy review!…read more I don't usually leave negative reviews, but this pharmacy deserves even less than one star for the way they treat people. I have used this pharmacy exclusively for the 18 years I've lived in the Tri-Cities because it's convenient, but I am done. The wait...either at the drive-through or inside...is long and slow, but that's not my complaint. My issue is how they treat patients. A few years ago, I received a text saying my prescription was ready. When I went to pick it up, the staff told me it wasn't. The next day, when I calmly asked again, they accused me of trying to refill my prescription at other pharmacies. Like interrogated me. This is the only pharmacy I have ever used, aside from rare situations for my son. I told them this, and they laughed when I said I would have my doctor call to confirm. I don't know if they're confusing me with someone else or what. My prescription was filled within a few hours after that but the experience of being accused and treated that way felt discriminatory and completely inappropriate. I should have left then. Even my doctor said that isn't right. Another issue: I pulled up to the window to pick up prescriptions, and the staff said the pharmacist looked at my file and recommended a Hep B shot and shingles vaccine. Don't people get shingles vaccines when they are a LOT older? I haven't had a hep b shot since I worked in dentistry or traveled somewhere that requires it. Why is a pharmacist recommending it? I declined, but it felt like an invasion of privacy that they were reviewing personal files to make unsolicited recommendations. I don't know if that was because that pharmacy makes money off those vaccines or what but it felt off. Most recently, my doctor called in a refill three months ago, and it still hasn't been filled. Others I know with the same medication received theirs without delay. I called other pharmacies and they said the longest it should take is a few days. Once again, it feels like I am being singled out. I am done with this pharmacy. I strongly would not recommend them to anyone unless you enjoy being accused, laughed at, or denied prescriptions based on which staff member is working that day.

Reimbursement Policy and Customer Service: I understand that…read morepredatory actors may try to defraud stores. However, that is not an excuse for hostility, arrogance, and deliberate misrepresentation of store policy. I can unequivocally attest to the first two and deeply suspect the third. I purchased the wrong item using a debit card in my Apple wallet. When I went to ask for a reimbursement I was asked to produce a receipt and the card used for payment. I gave the customer service rep my receipt, my physical card, as well as showed them the digital card in my Apple wallet. The rep denied my request because she said the numbers on the physical card were different than those on the receipt. Card issuers often generate random digital numbers that differ from your actual card number as a privacy and security feature. I believe this is called "unique account number" generating. Either one of two things happened. The rep knows about this security feature but denied me anyway to avoid paying the reimbursement. Or she is completely unaware about payment security practices that are becoming more standardized over time. If it's the first then she knowingly lied in order to hold onto a couple dollars ($26). If it's the second there is a fundamental lack of tech literacy (which is fine if it's acknowledged and refined over time) even though she's in charge of reimbursements that require that very skill. Respectfully, I am asking what the service rep and the store manager, Richard, are doing to rectify this issue?

Always has what I'm looking for, staff is great and the treats are undeniably amazing every time!read more

I was a regular shopper but recently I've had an unacceptable experience. I typically shop without…read morechecking the expiration dates on everything and upon finding a moldy product I went back and looked at my purchases to find almost all the items were expired by not just a few months, but YEARS! I just want to bring awareness to people as this could seriously get someone sick!

Safeway at 1803 George Washington Way, Richland, WA…read more I like this store much for the food choices, and the changes since I was a child when we shopped at a Safeway in Oregon. I like the grass fed beef, lamb, and wild fish and other items I don't find at Walmart (on dial a ride so Walmart is closest). Good wine selection, huge olive selection, great deli and many other great selections. I lived in NYC for 33 years, and am now living here. For the person who stated to "get over yourselves" regarding 2nd hand smoke, I ended up almost dead from it (worked in many offices long before it was banned outright). I know the laws extensively from Medical negligence (if heart or asthma then one can request more distance) ADA and other. Not always easy to have implemented though. (as well I was receiving my Masters in health care so know the damage it does to others). The door for instance is actually the outer most "overhang" (meant so that the overhead does not trap smoke in the area). Most places don't realize this (the laws can be hundreds of pages long). Then there are ingress/egress aspects of the ADA. My complaint was that now elderly and on disability (and looking younger and not ill) I asked the cashier to slow down, I could not keep up with the flow and was on dial a ride. I then mentioned I was on SSD and he said "he didn't care" I was selfish for being so slow!!! A clear violation of ADA "reasonable accommodation". These places are afraid of being sued for dog owners (if they ask "are you disabled") finding a loophole vis a vie the ADA (I used to work for both health care and legal firms) yet I "needed" to mention I was on disability. The entire line of customers started to pile on along with this checkout person, and I just shoved my food into my cart, and almost in tears went to sit down to pack it myself. One of the elderly in line behind me, on his way out repeated "your selfish". I was stunned - I had started to shop their to avoid not great customer care at Walmart. I got home and called and spoke to the manager. When I went in the next time, I introduced myself. He apologized of course and told me the person in question was dealt with. For the most part however, the service is excellent. As I mentioned to him and others at check out - saying can you slow down should suffice (they are told to do x amount in x time).

So I come to the store often and I really enjoy it. Unfortunately today I had an older gentleman…read morewith a beard working the self checkout that started rooting around in my bags while I was checking out. I understand him wanting to make sure I'm not a thief or anything like that but that was a little over the top. I'm sure it is frowned upon by the store and if I were to mention this to a manager they would put an into it. I don't really want anybody rooting around in my shit while I'm trying to check out.

la la la loved it…read more there were many of the same vendors from the pasco farmer's market but with a lot of extra interesting additives. we could have bought something from every stand. i was particularly interested in all of the free range beef ranchers. (or whatever they're called). if i lived in the area- i'd be hitting them up for all of my beefy needs. we loaded up with bing cherries, zucchini bread, honey sticks, hermiston blueberries, iced chais and a woven basket still damp from the weaver's hands- and headed across the street to the park. it was an awesome way to enjoy our trip to the tri citites. ps-there were two guys covering johnny cash and one keyboard player channeling kip dynamite. both entertaining

Lose yourself and unwind with a fresh cup of coffee in hand and indulge yourself buying the lovely…read morefresh produce. Every booth will cater to your need may it be french lavender oil, tomatoes, pastries, coffee....stop reading and just get here on a Friday!

This store is amazing!!! We were in Richland and I was so impressed I visited twice. Their…read moreselection of specialty foods is outstanding and they sell my favorite treat there, chocolate covered Bing cherries by the pound. We bought a large selection of olive oils and vinegars which have been spectacular. Plus, their selection of chocolates was impressive. The chocolate truffles we bought were were all excellent. The staff was super helpful, too. I will not drive past the Mercantile without stopping, period.

Love the Country Mercantile! We stop for sauces and candy and lunches and salsa and…read more.. Now it's decorated for Christmas and it's BEAUTIFUL! Don't miss visiting at this time of year. This special place has become a part of almost all our family occasions. And the staff is always helpful and welcoming. So glad there is a place like this!