I brought in a baseball cap to have the elastic band replaced, because the elastic was no longer…read morestretchy. I also had asked to keep the logo tag and sew it onto the new elastic. This logo tag was very important to the male wearer of the cap. Firstly: the service took longer than 2 weeks. Excuse was back logged because of vacation by the sewer. Secondly: the elastic that was sewn on without providing any stretch, the very reason for replacing the elastic, therefore the cap did not fit the head and was loose as before with the old elastic. Thirdly: the important logo tag was lost! Fourthly: the 25.00 charge was outrageous and accompanied with excuses that it was a difficult job.......removing and replacing an elastic band???? will not ever use this business again

I dropped off an item to be dry cleaned. The person working at the store asked for my name and…read morephone number and told me to return later in the week. I was initially confused that I did not get a pick up slip, but was assured all I needed was my phone number. I guess covid changed the processes I am used to. Item was ready on time and I was happy with the results. Price was $40 to clean a down feather jacket.

I am a customer for years excellent service Good value for…read moreservice always does good job for any alterations

Sabina is so skilled at what she does. She has altered a…read morewedding dress and a bridesmaid dress for me, both of which required major alterations. She finished them both beautifully. I couldn't be more happy with the experience. I refer all of my friends and family in need of dress alterations to her all the time!

Had to get the side slit of a dress extended. Fast service, finished the next day. Near needleworkread more

I've passed through the gauntlet of "also ran" tailors in South Surrey over the years, and each…read moreencounter harrowed me to the core, as the results obtained from them were so nebulous-or so inexpertly executed-that I was left wondering if I had specifically set-out to have my bank account plundered and my clothing defiled. And then I stumbled upon Euro Tailors last year, and all my sartorial troubles ended on the spot. Euro Tailors is now my new religion, and my words of praise will seem loathsomely inadequate in relation to their greatness. No longer do I have to worry about having my beautiful clothing from Ede & Ravenscroft look like it has been passed through a threshing machine. No longer do I collect my Gieves & Hawks jackets thinking, "What went wrong here!?" Every-single-time that I have emerged from their shop, not only have they altered my garments professionally and expertly so that I look as dapper as Fred Astaire in "Swing Time", but I also come away from the exposure feeling like a better person.

Nicest lady ever, amazing skills and won't find a better price anywhere else for tailoring. Love herread more

Home based tailor shop in Surrey. I've been going to Trang for years, a friend recommended me to…read moreher. My friend is East Indian, she has been bringing all her Indian suits for Trang to tailor. I brought my trousers to be hemmed and tailored on the sides this time. I brought them in on Friday and they were going to be ready by Tuesday, however I did not pick them up until the next Tuesday and she was fine with it. They're the perfect length and no extra fabric on the sides so it doesn't look wide. The shop is closed on Sundays and Mondays, cash only. Speaking of cash only, she quoted me only for the hem, but forgot the tailored sides quote. Therefore, I did not have the proper amount when I came to pick it up, she believes in the honour system and told me to pay her back the next time I come in!

I used Stitch It several times as well as my partner, but the past couple times, the service has…read morebeen horrible. Seems like the pricing was increased and they seem to be over charging for hemming pants and we ended up going to another place and the service, price and quality has been better.

I had to rewrite my review. This place has always had the best prices for tailoring and I have…read moretrusted every article to them. They've been my go to place. Recently, I had a misunderstanding with them where I was left disappointed and they were great with their customer service. I was really impressed by how they rectified the situation. I will be a longterm loyal customer.

A few weeks ago I decided it was finally time to have a pair of pants repaired that had a tear…read morealong one of the seams. These pants are one of my favourites, even though they didn't cost much to begin with, they're comfortable and fit nicely. I started by shopping around, knowing that tailors pricing can vary widely. Being close to Metrotown, I started there. I was quoted $25 at two shops and $20 at another, with a turnaround of about a week. Fast forward to a day or two later and I found myself walking around New West with some time to kill. Again, pricing varied, but having read great things about Wizard I decided to pay them a visit. I will say the price quoted was not the cheapest of those I received in New West, but it wasn't far off. The tailor explained how she would fix the tear and that it would be ready early the next week. I agreed, and a receipt was given to me and the pants left for repair. Fast forward to the next week, my receipt was presented and the pants brought out. The tailor encouraged me to try them on and I did so. As far as I can see, they look and fit great, and it's hard to make out the repair with the naked eye. I'm pleased with the quality of the repair and will certainly be back to Wizard of Needles in the future.

Fast and friendly service, fair price, quality work! Will be back next time I need alterations.read more

Decent job for basic pants hem, $7, and good price. Depending how busy they are, you can wait or…read morenext day. Inside the Empire Plaza.

Summer, the owner of this shop was very helpful and very patient with me. I went to go get my grad…read moredress tailored and the results were incredible. She meets any deadline given to her.

Susan is the best tailor that I've been too. I've tried alot of them around Richmond, but none of…read morethem do as good of a job as Susan. Soooo happy with her! And her little dog that greets you is a sweetheart too!

I agree with the first review that the work is done very well and at a reasonable price. I have…read moretaken many pants and suits there are always done right. I buy from the Hugo Boss store (they don't do alterations as they are an outlet store)at MacArthur Glen and then take them the Susan Tailoring for alterations. Usually takes 4-5 days. Note that they take cash only! Just like the old days.lol