Excellent, caring, knowledgeable. They seem to be very thorough. Not a long wait at all.read more

I have been going here for 8 years. Every year the pcp's…read morehave been misleading and a bunch of misunderstanding. I had fluid in my ears. I was asked to come back in a week to be rechecked. So I called but Paula wasn't in for my follow up visit. But I was seen by Donna. On April 22,2025 I had a follow up on blood work and medications with Paula. I had booked a 30 minute visit with her because I have a lot going on. She told me that she was only to take care of 3 problems nit 10. She told me Dr.Jenkins and Dr.Jordan only allows patients 15 minutes. But you sit there for over 1 hour past your appointment and someone tells you this. It was very upsetting Not really sure if I want to try another pcp from here. Dana Paula are the providers I've seen.

I have been a patient at cross Roads for 6 years maybe more…read more Not all PCP's are the same. When I first started going to Cross Roads in Greenbrier. I had a pcp Rachel Apple. I liked her. But 1 year later Ms.Apple left and DK took her place. I am using initials out of respect. I have put up with DK for 4years. But you know when you are getting anywhere with better health. It's time to change pcp's. Several people from my church also left because of DK,'s lack of doctrine. But I didn't give up on Crossroads. By God's grace. I was in really bad pain in my knees. I was seen by Ms.Paula this woman knew how much pain I was in a took care of me.. Ms.Paula did more for me than DK has did for the past 4 years. I now have a new pcp. Ms.Paula and I couldn't be happier. Don't give up on Crossroads. Just ask for different pcp. Ms.Paula and her crew I give them a 10​

A great establishment to our area! Crossroads urgent care has fabulous hours and reasonable prices…read more Why travel all the way to the ER and pay ridiculous prices when you can stay in town for cheap! Also not only an urgent care walk in but you can make appointments there! 10/10 recommend Crossroads!

Jenkins is an absolutely brilliant doctor. He takes his time and answers all your questionsread more

Very caring and compassionate doctor! Definitely recommend! He listens to your concerns and takes…read morethe time to get to know you!

Communication seems to be a challenge for this facility. The office manager claims they do not have…read moreaccess to an office email? They only a fax number? Keen listening and scheduling skills are a must for anyone in the medical field, and this location is lacking both. Quite disappointed with our last visit. There are other practices in White House that seem much more patient-friendly.

Scarlett is amazing! She takes the time to listen to your concerns. She is very kind and…read moreunderstanding! Nurses and staff are amazing as well. Clean office.

My 4pm appointment on 1/12/26 was interesting, Bailey was phenomenal and extremely helpful. Despite…read morebeing understaffed and unappreciated (unfortunately most of the time by stressed and sick individuals), these two healthcare workers held their own. Especially after an unruly woman, and her apparent teenage son, shouted obscenities and inaccurate statements at Bailey. Miss Rude Lady with a Laptop, I'd give you zero stars for the inappropriate way you channeled your stress, and apparent entitlement. What do you mean you were waiting 30 minutes and couldn't see the Kiosk (I checked in at) to the literal left of the receptionist desk? You had your laptop, the email entails EVERYTHING you need to know in order to check into the appointment. In what world does someone not have to wait a WHILE to be seen by a doctor, anyway? You shouted at someone who was there to help your son, calling her racist, and expressed INSANE political assumptions. How was Bailey stating they're understaffed and "I don't want to be spoken disrespectfully to", racist? Weirdo. Would you respond well to someone, two people CHARGING at you, shoving a finger and YELLING, in your face? Let's not get started on how disrespectful your son was, illegally trying to videotape the situation and attempt to intimidate a professional by rushing her; you should be ashamed of yourself. Had you taken your breaths and calmed down, he would have gotten the help he needed! But no he wasn't seen, and now y'all can't go back ever, because you wanted to act a donkey. Be a better human and mother! The world is crazy and we need kindness, patience, compassion--instead of hatred!! Shout out to all the human beings doing their best, and PSA don't verbally abuse people!!

If I could put negative stars, I would. Arguably the worst little clinic out of all of the…read morelocations. The staff is incompetent, rude, and has huge egos. If you have state insurance, they will treat you like absolute garbage. Avoid going here. It would be better to go to the emergency room, then have to deal with these people.