I have been going to Kelly Bornefeld for several years now and she is the only one that found 2…read morenodes above my adrenal glands when other doctors have missed it. She doesn't rush me, really listens to me and really shows that she cares about solving the issue and my health. I will admit that it does take time to get return calls from her nurse, but I always get a response even if it is the next day. I have always had male doctors and for me, Kelly has taken the best care of me.

I loved this practice initially. Seems like the office changed a couple of years ago and they lost…read moreall of my favorite physicians. Now I am rushed through visits and get attitude when asking questions about my prescriptions. The office staff does not follow through with any phone conversations. An example of this was not having specific vaccines available for an appointment, even when contacted two weeks in advance to be sure.This resulted in an additional appointment having to be made somewhere else to meet a college orientation deadline. Not worth my time anymore....

My biggest issue with this place is getting prescriptions. My previous doctor only wanted me to…read morecome in once a year to keep my prescriptions renewed which was perfect. I switched to Family Wellness and they wanted me to come in every 6 months instead, which was still okay and manageable for me. Last time I visited, they said they changed their rules and I have to go every 3 months now. I don't have the time to keep scheduling appointments every 3 months with the job I currently work, and 3 months goes by too fast. I wish they would understand that. I also have issues with bloodwork EVERY SINGLE TIME I go there because they send me to the same woman. I don't know her name, but she can never get blood drawn on me and ends up having to repeatedly attempt on both arms and even wiggles the needle around to try and find a vein. Last time I went she checked both arms 3 times before asking another nurse to try and get my blood. The other nurse got it on the first try with zero issues. I refuse to get anymore bloodwork done if there's no serious reason to get it now all because of her. I'll be changing doctors as soon as I can find another one that'll be more compatible...

I used to have a doctor there named Steven Sharp he was a great doctor and whenever I needed a…read moreprescription I would call her in the morning and at least by the time the staff return from lunch the prescription would have been sent to the pharmacy now I have a Dr. Mark Thompson because my doctor and according to the receptionist several other doctors quit. Last month it took three or four days to call in a regular prescription that I had that out for many years yesterday morning at 9:45 I called in a prescription today it is 314 and that prescription has still not been called in I have called the doctors yesterday and today many times.There must be a reason that they are understaffed if the doctor can't handle seeing his patients and calling in their prescriptions they need to fix this or I need to find a new doctors office.

I I absolutely love Dr Carmack!!! He is what I call an "old school" doctor; he actually listens to…read moreyou, answers your questions, gives options that are available and then comes up with a treatment plan! I even got my boyfriend, who had not seen a doctor since he was a child and is now in his late 40s, to go and see him, and he loves Dr Carmack too! Thank you Dr Carmack for your time and dedication to your patients, you are very much appreciated!!

From the owner: At Hendersonville Medicine Associates we are dedicated to preventing, diagnosing and treating…read morediseases that affect adults.

I love Dr Kellogg. He is very personable. Love the nurses and office workers…read more Quick response! Professional

The best doctors and NPs. The whole staff from reception,…read morenurses, blood work is always a positive experience.

Very caring and professional staff. Veronica Crowley will listen and diagnose your problems quickly…read moreand accurately. She will refer you to only the best specialists around. The front office ladies are always kind and patient with patients. Veronica has handled all my medical issues for many years.

I came here to have a doctor look at my foot the people there wanted me to fill out 15 pages of…read moreinformation asking stuff such as my wife her social security number to where I work questions that had nothing to do with my foot and wanted me to do it all on a phone I got up and left I just wanted to come see the doctor handy my insurance maybe sign a piece of paper saying I give him permission to look at me but no you're going to have to fill out pages of information that have nothing to do with you they will ask you if you drink alcohol if you take any medicine if you've had a heart attack if you have any STDs I don't know what any of this has to do with a doctor looking at your foot it was a huge waste of time and anybody over 50 will hate sitting there trying to answer 15 pages of information on your cell phone

We were referred here by our ER doctor. Called scheduled gave all insurance information. Showed up…read morefor the appointment and early, checked in paid our copay and sat to wait for the doctor. They then informed us after all of that they do not take our insurance! What a way to stay on top of things and have able bodied employees do their job! The ignorance of them to not even pay attention prior to charging a copay is astounding to me! How about you re train your employees in proper procedure to confirm insurance prior to an appointment. Thanks for having us schedule, show up and have my poor daughter sit there with a broken arm as your inept staff did a piss poor job. I don't care that we got refunded after your screw up, there never should have been an issue to begin with.

DO NOT USE THIS OFFICE! I had the same experience as Lynn C…read more The nurse's name is Kaetlyn Tharp, and she is incredibly rude and arrogant. This office has no messaging features whatsoever, so it is impossible to communicate electronically with them. Before my annual physical, I sent an email requesting that they confirm that an EKG will be included with my annual physical. NO RESPONSE! At my annual physical, Kaetlyn Tharp said she was TOO BUSY to contact my insurance company to confirm that an EKG was covered. After the annual physical, I received no response from Kaetlyn Tharp regarding the blood tests. I had to call the office a week later, and the receptionist gave me the results over the phone because Kaetlyn Tharp was "too busy". Kaetlyn Tharp submitted the WRONG CPT CODE to the insurance company for the annual physical. The supervisor at the insurance company called Kaetlyn Tharp to confirm this mistake, and Kaetlyn Tharp insisted that the insurance company was wrong! I then received a letter from the insurance company, confirming that Kaetlyn Tharp had submitted the wrong CPT code, and that she would need to correct it before the visit would be covered. This is not how a doctor's office should be run! I hope Dr. Dallas reads this review, and that he strongly considers replacing Kaetlyn Tharp with a more competent nurse.

The office manager is incredibly rude and downright mean. I had a question about my bill and she…read morewas extremely short, irritated and would not help me. She also had private information about me that was mentioned in my appointment with my doctor but that I was not seeking treatment for - it was invasive and violating that she knew these things and was using them against me on the phone. It was incredibly unprofessional and an awful experience.

Both my kiddos go to Station Camp Children's Clinic, Dr Kastner is the most amazing pediatric…read moredoctor! He's great with the kids, very caring, and always makes sure to answer your questions. He's never made me feel like a crazy mom, when I bring my kids in for some thing small, that maybe nothing or something. All the nurses are also great! Just a all around great environment!

From the owner: At VIP Midsouth, we desire to provide the best care possible for your child. Our affiliation with…read moreMonroe Carell Jr. Children's Hospital at Vanderbilt makes us the premier choice in your community for all of your child's healthcare needs. We offer a welcoming environment with a caring and knowledgeable staff that will gladly assist you throughout the healthcare process. Since we know that children can get sick at any time of day or night, we offer eight convenient locations, extended hours Monday through Friday, weekend clinic hours and after-hours physician phone service seven days a week to care for your child's emergent or urgent need. Our Offerings: Board-Certified Pediatricians Accepting New Patients from Newborn to College Aged 8 Convenient Locations Triage Phone Nurse Same Day Sick Appointments Extended and Weekend Hours at 3 Locations Sick Visits Acute illness (one week or less) Non-acute illness (greater than one week) Follow up visits Preventive Care Sports Physicals Back to School Physicals Developmental & Behavioral Services Vaccinations & Flu Clinic Prenatal Consultations

Finding a good dermatologist can be tricky. After a negative experience at another practice in…read moretown, one of my friends suggested I try Pinnacle Dermatology. I've now been seeing Dr. Morgan Ebeling for the last six months, and I can't imagine going anywhere else! Although Pinnacle's Nashville locations are a bit closer than this one - I really like how easy this office is to access (especially when it comes to parking). Appointment times are respected - and I've never had to sit in the waiting area for more than five minutes. It's evident that Dr. Ebeling cares about her patients. At each of my appointments, she's listened to my concerns and come up with helpful solutions for treatment that actually work! I'll continue to trust Dr. Ebeling and the folks at Pinnacle Dermatology in Hendersonville for all of my dermatology needs - and I recommend this office to anyone in need of individualized skin care.

Very mixed reviews. My family and I have been patients of Pinnacle for several years now…read more Dr Loven and Brandon have been the providers that we have seen and have been thoroughly pleased with. Unfortunately, the face of every doctors office is the front staff. The first ones you see and the first of opinions made. There is one female up front in the Hendersonville office that does not need to be working with patients. I have watched this front staffer in past visits either being rude to patients, complaining openly about her job or in one instance laughing at a patient. Today I got her in all her glory. I had stopped by with a simple question about my bill. A bill that has been paid since my visit but keep getting. She attempted to explain what she thought the problem was. When I didn't understand and told her that, she said I was not listening. I let her explain one more time. I still didn't quite understand what she was trying to say. Seriously, with her verbiage she was making zero sense. She said I should stop interrupting. I never interrupted. That second go around I even waited for her to pause so I could respond. She told me I came in with a bad attitude. Not sure what she was talking about. I was just smiling and joking with another lady up front. I told her I was mirroring her attitude. She did not like that. Honestly, by then I was angry. I'm pretty easy going but being accused of a bad attitude she was projecting made me defensive. Her attitude with me was extremely unprofessional. Instead of referring me to a phone number, a person in billing or at least someone above her pay grade she yelled and said since I wasn't listening I needed to leave. The encounter after watching other encounters of her with other patients will keep me from going back. Nor will I ever refer another patient too. It's very unfortunate because I really love the providers. I have worked in the medical profession for over 20 years. I've never seen anything like her. I think they will continue to lose patients if the face of their medical practice is her. ~Jessica L

I can't say that I have ever been thrilled about a doctor visit; however, Susan and her staff are…read morewonderful. They are very friendly and make you feel welcomed. The staff does a great job of making you feel comfortable and they are all very knowledgeable and helpful.

I love the people and the care I receive form the staff at Family health care of Gallatin, they…read moretake their time with me listening to me about my medical needs and then provide me with the best care I have ever experienced, I have received better care at FHC than any doctors office I have ever been to. They make you feel so comfortable and they are so kind and concerned about their patients. I can't brag enough on FHC, I have been going to them for several years and all my experiences with them have been awesome!