I have been going to Kelly Bornefeld for several years now and she is the only one that found 2…read morenodes above my adrenal glands when other doctors have missed it. She doesn't rush me, really listens to me and really shows that she cares about solving the issue and my health. I will admit that it does take time to get return calls from her nurse, but I always get a response even if it is the next day. I have always had male doctors and for me, Kelly has taken the best care of me.

I loved this practice initially. Seems like the office changed a couple of years ago and they lost…read moreall of my favorite physicians. Now I am rushed through visits and get attitude when asking questions about my prescriptions. The office staff does not follow through with any phone conversations. An example of this was not having specific vaccines available for an appointment, even when contacted two weeks in advance to be sure.This resulted in an additional appointment having to be made somewhere else to meet a college orientation deadline. Not worth my time anymore....

My biggest issue with this place is getting prescriptions. My previous doctor only wanted me to…read morecome in once a year to keep my prescriptions renewed which was perfect. I switched to Family Wellness and they wanted me to come in every 6 months instead, which was still okay and manageable for me. Last time I visited, they said they changed their rules and I have to go every 3 months now. I don't have the time to keep scheduling appointments every 3 months with the job I currently work, and 3 months goes by too fast. I wish they would understand that. I also have issues with bloodwork EVERY SINGLE TIME I go there because they send me to the same woman. I don't know her name, but she can never get blood drawn on me and ends up having to repeatedly attempt on both arms and even wiggles the needle around to try and find a vein. Last time I went she checked both arms 3 times before asking another nurse to try and get my blood. The other nurse got it on the first try with zero issues. I refuse to get anymore bloodwork done if there's no serious reason to get it now all because of her. I'll be changing doctors as soon as I can find another one that'll be more compatible...

I used to have a doctor there named Steven Sharp he was a great doctor and whenever I needed a…read moreprescription I would call her in the morning and at least by the time the staff return from lunch the prescription would have been sent to the pharmacy now I have a Dr. Mark Thompson because my doctor and according to the receptionist several other doctors quit. Last month it took three or four days to call in a regular prescription that I had that out for many years yesterday morning at 9:45 I called in a prescription today it is 314 and that prescription has still not been called in I have called the doctors yesterday and today many times.There must be a reason that they are understaffed if the doctor can't handle seeing his patients and calling in their prescriptions they need to fix this or I need to find a new doctors office.

I I absolutely love Dr Carmack!!! He is what I call an "old school" doctor; he actually listens to…read moreyou, answers your questions, gives options that are available and then comes up with a treatment plan! I even got my boyfriend, who had not seen a doctor since he was a child and is now in his late 40s, to go and see him, and he loves Dr Carmack too! Thank you Dr Carmack for your time and dedication to your patients, you are very much appreciated!!

From the owner: At Hendersonville Medicine Associates we are dedicated to preventing, diagnosing and treating…read morediseases that affect adults.

I love Dr Kellogg. He is very personable. Love the nurses and office workers…read more Quick response! Professional

I had complete trust and confidence in Dr. Michawl Kellogg, and the quality of care I received from…read morehim was excellent. He is knowledgeable, thorough, and took the time to address my concerns, which made me feel comfortable and well cared for. Unfortunately, my experience with the office staff lately was the complete opposite. The staff was frazzle, unfriendly, unwelcoming. The office manager was on guard from the beginning of my conversation with her. It takes 6 months to get an appointment unless you are dying and then you may get offered a zoom meeting with the doctor. My advice find a doctor who can handle his patient load.

The best doctors and NPs. The whole staff from reception,…read morenurses, blood work is always a positive experience.

I came here to have a doctor look at my foot the people there wanted me to fill out 15 pages of…read moreinformation asking stuff such as my wife her social security number to where I work questions that had nothing to do with my foot and wanted me to do it all on a phone I got up and left I just wanted to come see the doctor handy my insurance maybe sign a piece of paper saying I give him permission to look at me but no you're going to have to fill out pages of information that have nothing to do with you they will ask you if you drink alcohol if you take any medicine if you've had a heart attack if you have any STDs I don't know what any of this has to do with a doctor looking at your foot it was a huge waste of time and anybody over 50 will hate sitting there trying to answer 15 pages of information on your cell phone

We were referred here by our ER doctor. Called scheduled gave all insurance information. Showed up…read morefor the appointment and early, checked in paid our copay and sat to wait for the doctor. They then informed us after all of that they do not take our insurance! What a way to stay on top of things and have able bodied employees do their job! The ignorance of them to not even pay attention prior to charging a copay is astounding to me! How about you re train your employees in proper procedure to confirm insurance prior to an appointment. Thanks for having us schedule, show up and have my poor daughter sit there with a broken arm as your inept staff did a piss poor job. I don't care that we got refunded after your screw up, there never should have been an issue to begin with.

The office manager is incredibly rude and downright mean. I had a question about my bill and she…read morewas extremely short, irritated and would not help me. She also had private information about me that was mentioned in my appointment with my doctor but that I was not seeking treatment for - it was invasive and violating that she knew these things and was using them against me on the phone. It was incredibly unprofessional and an awful experience.

DO NOT USE THIS OFFICE! I had the same experience as Lynn C…read more The nurse's name is Kaetlyn Tharp, and she is incredibly rude and arrogant. This office has no messaging features whatsoever, so it is impossible to communicate electronically with them. Before my annual physical, I sent an email requesting that they confirm that an EKG will be included with my annual physical. NO RESPONSE! At my annual physical, Kaetlyn Tharp said she was TOO BUSY to contact my insurance company to confirm that an EKG was covered. After the annual physical, I received no response from Kaetlyn Tharp regarding the blood tests. I had to call the office a week later, and the receptionist gave me the results over the phone because Kaetlyn Tharp was "too busy". Kaetlyn Tharp submitted the WRONG CPT CODE to the insurance company for the annual physical. The supervisor at the insurance company called Kaetlyn Tharp to confirm this mistake, and Kaetlyn Tharp insisted that the insurance company was wrong! I then received a letter from the insurance company, confirming that Kaetlyn Tharp had submitted the wrong CPT code, and that she would need to correct it before the visit would be covered. This is not how a doctor's office should be run! I hope Dr. Dallas reads this review, and that he strongly considers replacing Kaetlyn Tharp with a more competent nurse.

Both my kiddos go to Station Camp Children's Clinic, Dr Kastner is the most amazing pediatric…read moredoctor! He's great with the kids, very caring, and always makes sure to answer your questions. He's never made me feel like a crazy mom, when I bring my kids in for some thing small, that maybe nothing or something. All the nurses are also great! Just a all around great environment!

From the owner: At VIP Midsouth, we desire to provide the best care possible for your child. Our affiliation with…read moreMonroe Carell Jr. Children's Hospital at Vanderbilt makes us the premier choice in your community for all of your child's healthcare needs. We offer a welcoming environment with a caring and knowledgeable staff that will gladly assist you throughout the healthcare process. Since we know that children can get sick at any time of day or night, we offer eight convenient locations, extended hours Monday through Friday, weekend clinic hours and after-hours physician phone service seven days a week to care for your child's emergent or urgent need. Our Offerings: Board-Certified Pediatricians Accepting New Patients from Newborn to College Aged 8 Convenient Locations Triage Phone Nurse Same Day Sick Appointments Extended and Weekend Hours at 3 Locations Sick Visits Acute illness (one week or less) Non-acute illness (greater than one week) Follow up visits Preventive Care Sports Physicals Back to School Physicals Developmental & Behavioral Services Vaccinations & Flu Clinic Prenatal Consultations

Terrible. Condescending and disrespectful staff. Incompetent care that may have left my child with…read morepermanent scarring. Very upsetting.

I made an appointment to have syringomas treated. My wife initially made the appointment online but…read morethen called the next day to explain exactly what i wanted done to make sure they do it. The person who took the call confirmed and even repeated back what i wanted and said no problem. I left work early and took off the next day to let my eyes heal. They asked me to get to my appointment 15 minutes early. I showed up 15 minutes early at 3:30. I wasn't seen until 4:20 only to be told that the provider they put me with doesn't treat syringomas. When i tried to get a refund, they said i had to wait until Monday. Absolute waste of my time. Avoid this practice... completely disorganized and have no idea what they're doing.

I can't say that I have ever been thrilled about a doctor visit; however, Susan and her staff are…read morewonderful. They are very friendly and make you feel welcomed. The staff does a great job of making you feel comfortable and they are all very knowledgeable and helpful.

I love the people and the care I receive form the staff at Family health care of Gallatin, they…read moretake their time with me listening to me about my medical needs and then provide me with the best care I have ever experienced, I have received better care at FHC than any doctors office I have ever been to. They make you feel so comfortable and they are so kind and concerned about their patients. I can't brag enough on FHC, I have been going to them for several years and all my experiences with them have been awesome!