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Bernui Michael R DO

5.0 (1 review)

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10 years ago

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Leavitt Family Medicine

Leavitt Family Medicine

2.3
(22 reviews)
0.1 mi

I've been a Patient of Levitt's for a few years, Always Very Friendly and Professional, Never Have…read morea Problem Getting a Appointment, Staff and Nurses are always on Top of Everything,

I've tried to give this office multiple chances, but unfortunately the experience has been…read moreconsistently frustrating. Appointments don't seem to mean much because I'm always left waiting well past my scheduled time. If you need a prescription refill, don't expect it to happen after your appointment unless you call and remind the office. That shouldn't be the patient's responsibility. There also seems to be constant turnover among the nurse practitioners, so it's rare to see the same provider twice, making it difficult to build any continuity of care. During my visits, Dr. Levitt has often remained several feet away while assessing me, which has left me feeling like my concerns weren't thoroughly evaluated or that I received much of a physical examination. The only bright spots have been Tiffany, the nurse, and the wonderful woman at the front desk who collects the copays. They have always been pleasant, kind, and professional, and they stand out in an otherwise disappointing experience. My last interaction regarding a prescription refill was with Holly, and it was the final straw. Based on that conversation, I felt that she was not truthful with me about my prescription, spoke to me in a condescending manner, and seemed intent on provoking a reaction instead of helping resolve the issue. It was one of the most unprofessional interactions I've had in a medical office. AND THEY DID NOT EVEN SEND OVER THE PRESCRIPTION THAT I NEEDED FOR THAT VISIT!!!!! Overall, the office feels disorganized, communication is poor, and the patient experience has been consistently disappointing. I hope the practice takes these concerns seriously because patients deserve timely care, better communication, and to be treated with professionalism and respect.

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Family Healthcare of Hendersonville

Family Healthcare of Hendersonville

2.8
(4 reviews)
0.0 mi

The office manager is incredibly rude and downright mean. I had a question about my bill and she…read morewas extremely short, irritated and would not help me. She also had private information about me that was mentioned in my appointment with my doctor but that I was not seeking treatment for - it was invasive and violating that she knew these things and was using them against me on the phone. It was incredibly unprofessional and an awful experience.

DO NOT USE THIS OFFICE! I had the same experience as Lynn C…read more The nurse's name is Kaetlyn Tharp, and she is incredibly rude and arrogant. This office has no messaging features whatsoever, so it is impossible to communicate electronically with them. Before my annual physical, I sent an email requesting that they confirm that an EKG will be included with my annual physical. NO RESPONSE! At my annual physical, Kaetlyn Tharp said she was TOO BUSY to contact my insurance company to confirm that an EKG was covered. After the annual physical, I received no response from Kaetlyn Tharp regarding the blood tests. I had to call the office a week later, and the receptionist gave me the results over the phone because Kaetlyn Tharp was "too busy". Kaetlyn Tharp submitted the WRONG CPT CODE to the insurance company for the annual physical. The supervisor at the insurance company called Kaetlyn Tharp to confirm this mistake, and Kaetlyn Tharp insisted that the insurance company was wrong! I then received a letter from the insurance company, confirming that Kaetlyn Tharp had submitted the wrong CPT code, and that she would need to correct it before the visit would be covered. This is not how a doctor's office should be run! I hope Dr. Dallas reads this review, and that he strongly considers replacing Kaetlyn Tharp with a more competent nurse.

Bernui Michael R DO - familydr - Updated July 2026

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